Da Milano Leathers Complaints & Reviews

We bought laptop bag from delhi airport and kept the bag for 4 months as i was using another bag and it was kept in same packing as it came, after 4 months i started using and within one month color started fading. I went to ambience mall store and she suggested to use polish on bag and no resolution was provided, spending 10k on bag that cannot even run for 2 months is very bag. Shame on the quality not service being provided. Such a bad...

Dear concern,

With regret, i must inform that i am a regular customer of da milano product, till now, i was only purchasing the goods and first time, i was part of the experience of da milano services post-sales.

I will not hesitate to say that post-sales service has been really poor and strongly need to review.

I have purchased a bag worth of rs 16, 499 and during a rain shower, it got wet and...

I had return one wallet for warranty as they told it will be delivered to your address it's been more than one year i haven't received the product continuously i am trying to reach them recently e i had conversation about one of your store executive terminal 1 igi airport delhi and told him to drop the same at terminal 3 they told that they will drop the same there but they haven't send wallet before leaving from t3 e i call many times this...

I gave my belt which i bought 2 years backs for the repair at da milano store, pacific mall, tagore garden. The color of the belt has changed on both the sides. Both the times, they told me after 20-25 days that repair store returned it as it is. Last time, they told me that we will call you back in 2-3 days to resolve your problem but i received no calls. I am really disheartened by this kind of hospitality at da milano stores....

I have given my bag for repairing on dated 13.08.2019 at the address e-12, connaught place, delhi-110001, which delivery date was 03.09.2019, but i haven't received yet now.
I have done self visit to collect my bag but nobody given me any response. Please resolve the issue as soon as possible.
Memo: 0000606
Name: dashrath singh
Mob. No.: [protected]...

I have purchased 2 belts from your outlet at raja bhoj airport, bhopal before 4-5 months. As it was purchased from airport so it was not possible to return and exchange that in routine days. Today again i have to fly from there, so i take that article to exchange it, as when i was tried that, it was fit at the shop but when i tried that at my home, i found that it is not fitted to me. But when i talk to your sales girl ms. Pragati at bhopal...

I am a loyal customer to rosso brunello but the recent experience which i had is disheartening, i had purchased a pair of shoes in month of april, but soon within a month the sole came out, i gave the shoes back to store for replacement which they had promised to do so within 2-3days as they have to inform hq before replacing it, but after 3days when i visited the store the sales executives informed that they have sent a mail to hq and are...

I did order on 14 feb 2018 order no. [protected] and on day first i mailed him to exchange my item by mistake i make order of different model no. I call they said please its not possible they told me send mail for cancel, so i requst him to cancel my order by mail. But there is no respose from da milano even i m calling him but they are not answering my call....

I had ordered a da milan’s bag on 16 feb and on 24 feb i got message that customer cancelled the order but no executive came to my home to deliver the parcel. I am still waiting for my bag. Please deliver my bag as soon as possible as i have to gift it to someone. I am trying to call on the number they have given on site from morning but no response n also in delhivery customer care but no response cal was on waiting again n again... I...

I recieved the wrong product on 13th Jan. I complained about the product on 14th Jan!The product was picked on 20th!
I received the mail on 23rd regarding refund!
Today is 29th and there is no refund yet, is this the way to harass your customer!
You took back the product and my money too.Do you need a month to refund?
The only mail I keep on receiving is will initiate your refund, better do it immediately else...

आपके cp स्टोर e-१२, cannaught place new delhi से दिनांक २५.१२.१८ को बिल संख्या २२००-०००५०२१ को मेने एक जेंट्स पर्स एवम एक कार्ड केस ख़रीदा था l जो कि बाद में देखने में आया कि पर्स के inside cuts हैं, मैं...

माननीय
मैने दिनांक २५.१२.२०१८ को आपके cp स्टोर से एक पर्स एवम एक कार्ड केस खरीदा l उपरोक्त दोनों ही सामग्री सेल में उपलब्ध थी l मेने घर जाकर पाया कि पर्स में insidecuts हैl में दिनांक...

Sorry to say but really disappointed n horrible customer service. Poor quality of product.

I purchased shoes on 2.09.2018, jus wore for 3-4 times. The colour got fade n also small patches appears even after proper maintainence n polish. Gave for repair to ur store n dey jus polish d shoes n returned back.
Sales person said bcoz of rain water it happens. I should keep my shoes in hand if i walk in water.

Rs...

In reference to the subject, I have submitted the Computer bag which I have bought for Rs.18, 000 trusting the brand, quality and its customer service mechanism is not deeply saddened and disheartened because of the service received.
I have submitted my computer bag for over a month now but had no updates from the store for its delay.. the timelines are trailing everyday and there is absolutely no call backs from the company’s end.br...

We are the loyal customers of da milano in india and italy. While we have purchased 3 belts from inorbit maill, madhapur, we informed them that we will exchange if the person didn't like the belt whom we are giving to, we were told that exchange is possible within 7days if we didn't like the belts. When i came here to exchange the 3rd day from purchase, they claim that they never told that we would exchange with a rude language. Need your...

Gave the strap of my handbag for repair around 2 months ago. I've not received it yet. Visited the store multiple times. It's really frustrating. The lady at the store (Da milano, phoenix marketcity, chennai) seems to be the most clueless person i've ever met. Last time i went, she said it's lost! And, then she made a couple of calls and said it'll come next week. I'm not sure if they are even gonna give it back.

Memo: 0000074...

I had purchased a da Milano bag on 9 th of this month from da Milano showroom - ambience mall gurgaon India . When I opened the Same at home I realised that the metal, zips n the tag of da Milano is faded . It felt like a old bag . Today when I am back to the same showroom they are denying to change or return . Really disgusting n poor behaviour of the staff .

Regards
Priyanka
[protected]...

I have bought limited edition shoes worth rs 13, 000 from ambience vasant kunj, hardly it has been wored 20-25 times the color has been faded out and cramps on leather are after proper care of shoes. I want a quick action on the same, highly dissapointed. Please check with my shopping details from your brand.
I have been a regular customer of your brand.
Sumant goel
([protected], [protected])...

I had placed an order for a wallet from the website of "da milano" assuming i'll have more variety to see and quicker turn around time.

Unfortunately, it has turned out to be nothing but pain and mental harassment!!!

Order placed on - 1st aug
Source - da milano website
Payment status - paid online via debit card
Order status - unknown - still not received as of 28th aug

I...

I purchased the online bag on 25/6/2017 and paid through credit card.
I was told after a day that the product has some issues and cant be delivered and initiated by payment clearance. Later when i checked the site, the same product was seen available in higher charges. When i enquired, i was told that its the company decision. I asked them again to give my payment back. Its been almost a month but i have not recieved my payment back.br...