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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Mar 15, 2026

Complaints 5217

Resolved

517

Unresolved

4700

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints page 2

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Address: Om Vihar Extn, Gali Number 10 Uttam Nagar West New Delhi

I hope this message finds you well. I am writing to bring to your attention a pressing matter regarding the poor quality and foul odor of the water supply in our locality. This issue has persisted for the past 15 days and has greatly affected the well-being of the residents.
The water coming out of our taps has become increasingly contaminated, exhibiting a strong and unpleasant smell and dirty. It is alarming and deeply concerning...

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Address: DJB, Ashok Vihar , 201 / A - 3

Wd: K No [protected]
Director Revenue
ZRO Ashok Vihar
You
Your mail has been forwarded to concerned office for necessary action.

----- Forwarded Message -----
From: "suresh k malhotra"
To: "Director Revenue"
Sent: Tuesday, September 20, 2022 4:39:26 PM
Subject: Fw: K No [protected]

Dear Sir / Mam

As per trailing mail 'METER REPLACEMENT INTIMATION',...

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Address: H-477, Dakshinpuri, New Delhi - 110062

We are facing problems of supply of dirty water from delhi jal board. It smell badly & water is very dirty. It look like swage water.

Please look into the matter on urgent basis & take necessary action immediately.

Thanks & regards,

Krishnam
[protected]...

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Address: WZ-449/477 (3rd Floor), Gali No.25, Shiv Nagar, Janakpuri, New Delhi-58

I have been given a new connection on 25.07.2022 and deposited Rs.1000/- to Delhi Jal Board, but water supply has not been connected at my house till now.
Regards,

Ravi Chanana
Mobile No [protected]...

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Address: Rohini

I bought the flat in DDA Flat in Rohini Sec-23, earlier water supply and billing was taken care by DDA only, in 2019 DDA has hand over the water & sewer to Delhi Jal board, now recently DJB has started generating bills and showing dues from DDA pf Rs 41000/-, I have NOC form DDA as well till 2019 there was no dues, kindly suggest how can i proceed further to nullify the overdues....

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Address: C-8/8 yamuna vihar delhi-53

KNO- [protected], water meter on the name of shri Shiv kumar sharma at C-8/8 yamuna vihar delhi-53...meter reading of march month was 1095..now i got the bill it has shown bill amount to be paid is 77020 for 2196 reading but the actual reading is 1128..i m attaching the pictures of bill of both the months & actual reading..kindly consider this problem & correct this bill...
Thnk u...

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Address: Block No. C2, Flat No. 36, Lodhi Colony

I stay in a Government accommodation in Lodhi Colony area. My KNO IS [protected]. I am in receipt of a DJB bill No.[protected] dated 6th July 2022 for an amount of Rs. 2400/- (with LPSC Rs. 2521/-) that had 23rd July 2022 as the last date for payment and was received by me on my yahoo mail on 27th July, 2022. Neither I was sent SMS nor physical bill was sent to my residential address. The bill is adhoc in nature and has been raised as the...

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I complained on the 1916 helpline about overflowing sewage and mosquitos in the water in front of our house (complaint ID: DJB[protected] on 12th Aug 2022. But no action was taken till today date 18th Aug 2022 and I called & message the allotted person JE Hans Raj Meena but no response from his side (the phone is always "busy").
Then I called 1916 again on 18th Aug 2022 and they said my complaint was already resolved according to their...

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Address: RZ/G, GALI NO.6, RAJ NAGAR PART 2, PALAM COLONY

I am currently in the area of raj nagar part 2, Gali no 6, G block, Palam colony, new delhi 110077,
from the past few days we are observing a lot of contaminated and smelly water is getting supplied. I can also see that the sewer in front of my house is overloaded and that can might be the reason of getting mix with the supplied water. Kindly requesting you to look into this matter of concern. As a lot of health related issue is taking...

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Address: Hno.08 near hari dal mill main road, Kureni,Narela Delhi 110040

Water not coming 1 year
Kno no- [protected]
Tempreary disconnetion...

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Address: Dwarka, Sector 11, Delhi

K.No. [protected]
Bill No.[protected]
ADDRESS: Flat No. 153, Pocket 4, LIG Flats, Sector 11, Dwarka
CONTACT NO.: [protected]

ISSUE: Wrong Water Bill with meter status 'STP' while meter is always working fine.

As per latest bill from DJB, I have to pay amount 47590/- to DJB.
The basis of this bill is 'Average Assessed' with Meter Status 'STP'.

I would like to tell you...

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Address: Rajendar Nagar DJB delhi 110008

From sep 2020 to mar 2022 i shifted to allahabad for job
my water bill reading is wrongly taken for this time by jal board rajinder nagar office. They created a bill of 25000rs.
I submitted application 3 times in djb but no resolution
noone came to take the correct reading, motor is always in working condition
i have given 1 year electricity bills of 0.00 rs, camera photos, videobif meter reading, all proof givenbr...

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Address: Rz-63 street no-11 madan puri west sagar pur new delhi-110046

Dear team,

This is to draw your attention towards an incorrect water bill of Rs. 1043 imposed on us for the period of last month. I.e january 2022. it la been more than 6 years we are using somer sewer water only as there is no water supply in our street..
I also tried calling the authority but there was no response.

That is the reason I am reaching out here to convey and seeking for help
br...

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KNO [protected]... when new connection taken, the meter also was taken from DJB but the meter number was not listed from DJB in the new connection receipt we received. all was going well .
IN july, 2020 our water meter and our neighbours water meter(on 1st floor of our same building) was stolen. for this we filed an FIR (copy available), then bought a new meter (DJB approved) and got it installed the very next day.
from then...

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On the basis of our colony i, APURVA, resident of johripur, delhi -110094, would like to draw your attention towards the water leakage problem in our street, Gali no. 1, mata wali gali, johripur, delhi -110094. Its been one week since the water is leaking . The wastage of water is increasing day by day, kindly repair the pipeline as soon as possible . please look into this matter ....

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C-1/26 Vasant Vihar, New Delhi

08.01.2022

Sir,

I am writing to complain against the blatantly wrong and baseless demand of arrears and late payment fee in our latest water bill for Kno. [protected].

Charges of Rs. 28, 480/- have been raised on us in bill no.[protected] dated 05.01.22 for the Kno. [protected] (Meter no. 2171346) for the period 16.11.21 to 28.12.21 in which 22.01.22...

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Address: B-23-b Ambedkar colony chhattarpur

Water supply(Soniya Vihar) is not coming from last few days... In chhatarpur Ambedkar colony b block .. Please take action as soon as possible......

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Address: 344, SECTOR 19 PKT 3 AKSHARDHAM APPTT DWARKA NEW DELHI 75

Sir I paid the bill[protected] on 13 June vide transaction No. VSBI[protected].

the amount is still shown in the current bill due for August 2021

plz get this checked nd send corrected bill
thanking you

DEVINDER KUMAR...

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Address: Kh no 42/15 nai basti near dada mai wala mandir wali colony bankner narela delhi 110040

Dear sir/madam
Bankner bagri mohalla
near dada mai wala mandir wali colony . kh.no 42/15 bankner narela delhi 110040 . Sir pure mahine me kuch din hi pani aata hai puri puri raat pani chalate hai fir bhi pani nhi aata bhout pareshan hai pani ki vaje se ap se sir the gujarish hai ki pani ki problem bhout jada hai kirpiya mera ish nivedan pe dhayan de
Thank you
Sukhbir singh
M no [protected]...

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Address: RZC-56, Mahavir Vihar, Dwarka Sector-1, New Delhi-110045

This is a complaint regarding excessive wrong billing of our domestic water bill K No. [protected]. We received our bill dated 12th July 2021 on 13th July 2021, which shows the following details:
PMR date 08-May-21, status 1625/ok
CMR date 12-Jul-21, status 1815 /ok
Consumption (KL) = 190
Total payment due = Rs 11, 616/-

We want to state that our current billed amount is wrongly calculated for 2 months,...

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