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Delhi Jal Board
Delhi Jal Board
Customer satisfaction rating: 13%
3761
COMPLAINTS
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Delhi Jal Board Customer Care

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2130
down
622

Fax:
Fax:
+91 11 2351 6261  

Customer satisfaction rating
13%
Complaints
3761
Pending
0
Resolved
479
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Delhi Jal Board Complaints & Reviews

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T
Nov 29, 2020
I'm a resident of BE Block Janak Puri, and the residents in this block have been facing severe issues with horribly smelly, stinky water since more than a week now. We have complained multiple times and DJB trucks even came and said the issue was resolved, but NOTHING has been resolved.

The smell is like it is coming from dead animals or something.

We're all afraid of our and our families' health and do not want to be hospitalized especially during these times of the pandemic..

PLEASE HELP! We're entitled to clean, healthy water. Please listen to us and solve this horrible problem.

Complaint Status


[Nov 29, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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    EKTA
    I am a resident of Street No. 26/F Molarband Extension Badarpur New Delhi . Water supply line in my street has been damaged since one month. Water flows and a lot of it goes waste at the time of supply. And on top of that people have not installed valves. All that water overflows into the nearby water drain. One month has passed but no repair has been done. A complaint was previously lodged by one neighbour too.

    Complaint Status


    [Nov 29, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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      Dear sir, recently I seen my water bill and it's shown meter status UNMT. I do not know why this status shown on bill although no one come to check meter reading yet. I am paying the inflated bill since April, 2020 . i request your good selves to look into the matter and the mistake done by your empolyes and adjust the amount excess paid by me in susequent bill and change the status of meter bill. detail of my meter : new KNO_[[protected]] name : Shyam Lal
      Address:G1 318, Dal Mil Road, Uttam Nagar, Delhi 59.

      Complaint Status


      [Nov 29, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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        Pipeline broke down last one month

        Complaint Status


        [Nov 26, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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          This is to inform you. please take necessary actions on the people who are running the unauthorized water plant .Running the water plant without any permissions and he is operating his businessin a domestic area in middle of the colony and he is misusing the ground water in the colony and selling the water cans and started an illegal business Daily thousand of liters water wasted during running the filter ..

          water plant owner name : dharambir singh .
          ADD. holambi khurd delhi 110082

          Complaint Status


          [Nov 25, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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            15 November 2020
            [protected]
            in the morning of 15 nov 2020 my water meter had stolen from building parking area
            Watermeter

            Complaint Status


            [Nov 24, 2020] Delhi Jal Board customer support has been notified about the posted complaint.
            Updated by kirti chhokra Nov 23, 2020 water meter has been stolen from building parking area in the early morning of 15 nov 2020

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              Heavy amount of water charges Bill no.[protected] and KNO:- [protected]
              Respected Sir/Madam,
              I am writing...
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              Dear sir/Madam,

              i am a resident of sainik enclave part -2 jharoda kalan najafgarh. i had applied for new connection...
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              I am a resident of H NO 16/411 H BAPA NAGAR HARDHYAN SINGH ROAD KAROL BAGH NEW DELHI - 5 . DLB water pipe line in front of my house has been leaking for four days. please repair it as soon as possible.

              Complaint Status


              [Nov 23, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                Water pipeline is leaking in front of our house. please repair it as soon as possible.

                Complaint Status


                [Nov 20, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                  Dear Sir
                  I am a resident of 905, Dr. Mukherjee Nagar, Delhi 110009. My problem is the constant sewer blockage in our area. Earlier it was during monsoon that sewer water used to enter our homes and now in month of November, sewers of our lane are blocked. As a result dirty sewer water is entering our home. Recently all members of my family have recovered from CORONA . I don't want another threat due to sewage water entering our homes. We called a private sewer cleaner to clean, he said the entire lane is blocked. We have lodged a complaint to govt agency but no action has been taken . It's a constant problem . Out of Rs. 100 that we pay for water bill, almost 40percent is charged for sewage maintenance. We in Mukherjee Nagar hardly receive any services. At times even the drinking water we get in taps is adulterated with sewage water . Please help
                  Shivani

                  Complaint Status


                  [Nov 18, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                    For the 2 days we are not getting drinking water supply in BT Block, Shalimar Bagh. Please work on this on priority.

                    Complaint Status


                    [Nov 18, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                      A
                      Nov 15, 2020
                      Dear sir, I would like to inform you we are suffering from stomach pain. Last few days we are getting dirty and smelly sewar water in my home. This water is creating many health issues therefore, i request the concerned authorities to any staff visit and plz check and take any action as soon as possible.

                      Hope for a quick and positive response.

                      Thank you.
                      Yours' sincerely
                      Ashish

                      Meter Connection details as under:-
                      Connection name - Sh. Karam Singh
                      K No.- [protected]
                      Area code- A-11/ Mukherjee Nagar
                      Mobile no.- [protected]

                      Complaint Status


                      [Nov 15, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                        A
                        Nov 13, 2020
                        On the back side of my quarter the manhole overflows. My WC is not clear due to thrust of chocked manhole. The blocked manholes are round and common to many quarters such 23, 24, 21, 22, 19, 20, 17, 18 etc.
                        This is the man line of the block which serve for many quarters.

                        The work of change of new sewage pipe lines of above quarters is held up due to blockage of manhole. It is requested pl. do the needful on urgent basis to clear the manhole to enable the above work smoothly.

                        Thanks & regards,
                        Anand
                        C-2/22, Lodhi Colony
                        New Delhi-3

                        Complaint Status


                        [Nov 13, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                          SEEPAGE OF MAIN SEWER INTO BASEMENT OF BUILDING
                          Sir,
                          Dirty water is seeping/flowing into the basement of my building.
                          The continuous flow of water will affect the foundation of the building.
                          This will cause permanent damage to the building resulting in danger to the lives of the residents and the surrounding buildings.
                          This is dirty water from the sewer and is a health hazard to the residents of the building and the neighbourhood.
                          The dirty water is a health hazard, and it may cause many deceases in the current prevailing Covid situation.
                          Action to repair the same may please be taken immediately.

                          Thanking You
                          Maj SS Rai
                          House No 898
                          111/9 Kishangarh
                          Vasant Kunj
                          Mehrauli
                          New Delhi - 110070
                          Mob: - [protected]

                          Complaint Status


                          [Nov 11, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                            It's regarding Delhi Jal Board billing. No one has taken reading of water meters since April 2020 and unnecessary bill amount...
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                            It's regarding Delhi Jal Board billing. No one has taken reading of water meters since April 2020 and unnecessary bill amount...
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                            R
                            Nov 8, 2020
                            CORRECTION IN BILLING OF WATER
                            KNO No [protected] held in the name of Smt Rita Malhotra
                            House No 17/7 A, IIIrd...
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                            A
                            Nov 8, 2020
                            Delhi jal board person had change the pipeline from iron to plastic line. From that day to today almost all the meter In Rohini sector 3 pocket C 12 has stolen.
                            Request you to please take immediate action and fix a new meter immediately as water is waisting.

                            Complaint Status


                            [Nov 08, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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                              Dear Sir/Madam,
                              I want to change my Area code From A-28 to A-31. The person who came for meter reading is not able to take reading because of wrong Area code.
                              Kindly change the Area code on urgent basis.so that we could easily pay the amount on timely basis. Screenshot attached for ur reference.
                              I am complaining for Area code

                              Complaint Status


                              [Nov 06, 2020] Delhi Jal Board customer support has been notified about the posted complaint.

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