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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Mar 15, 2026

Complaints 5217

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517

Unresolved

4700

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints page 3

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We need to change the User IDs and Mobile No.s for the K No.s for our house....

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Address: O-52, FIRST FLOOR, LAJPAT NAGAR - 2

Respected Sir/Madam,

Sub.: Excess Water Bill towards K. No. [protected]

I am writing this letter to request you to investigate the water bill of K. No[protected]. I have received the water bill of Rs. 19334/- for 33 days (Units 129) which is very high as per past records. My average bill used to come much lower and on certain instances was as low as Rs. 0 every month.

Further, a late fee of Rs....

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Address: I-16/529, BAPA NAGAR G FLOOR DELHI 110005

DEAR SIR
This month i.e July I received my water bill of 155 units which amount to Rs 8770. But this is totally wrong units collected by meter reader. As our previous Bills our total consumption of around 25 to 30 units in my every bill but this time is much more than previous bills. I also talked to concerned JAL Board official but they not gave any satisfactory reply and told me that you should talk to you water bill reader after...

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Address: Shrichand Park Matiyala Village Uttam Nagar South West Delhi Delhi-110059

Through this message, I want to draw your kind attention towards the late supplies of water, sewage water supply and less supply of Delhi Jal Board(DJB) water in my area "Shrichand Park, Matiyala".

We are not getting proper supply of water for last one and a half month.

The residents of this area are facing multiple issues, about water supply timming, scarcity of water and polluted water.

Water...

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This is to inform that there is no proper water supply in C block Pocket 11 Jasola vihar since 2 weeks of time. getting a bucket of water in 20-25 minutes which is half mixed with sewer water. Kindly get it the issue solved at the earliest...

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Greetings,

The bills are not being generated for the kno [protected]. The last bill was generated on Feb 2021 with meter reading 87.the latest meter reading on 26 June 2021 is 109.
We have tried generating bill oursel[censored]sing the djb msawa mobileapp but it has been failing constantly for last couple of days.Requesting you to generate the latest bill and send across to the register mobile no-[protected] or email [protected]@yahoo.com....

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Dear Sir,

It is to inform you that our society Asola Enclave (RWA Regd. No. S/2271/Distt. South/2017) is facing a deep crunch of water. The Colony has been formed few years back and till date there is no provisioning of water for the people living in the society.

Amazingly, people living in the nearby Asola village gets the water from a new pipeline (Sonia Vihar Pipeline) laid down by the concerned authorities...

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Address: Mukherjee Nagar, Delhi

Dear Sir,

I have applied for mutation/name change in favour of the owner who is my cousin. The KNO No. is [protected]. I have personally visited & applied physically at the office on 12 March 2021 at Mukherjee Nagar Branch of DJB.

Still, I am getting a water bill in my name just like the old bills. I was told that the process would be completed in 20 days but it seems it is not done yet. I am unable to track...

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Address: RZF-1/7 GALI NO-5 MAHAVIR ENCLAVE PART 1' MAHAVIR ENCLAVE 110045

Dear sir,
undersign made complaint so many times that our area code in our water bill was incorrect, please change our area code.
in water bill there is area code A-82 mention but our area code is A-34. i am requesting you that please change area code in our water bill.

1. K-NO-[protected](F.FLOOR)

2. K-NO-[protected](S.FLOOR)

Brgds
BALA DEVI...

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Address: H. No 262-263 Top floor pocket 15 Sector-24 Rohini Delhi 110085

Dear Sir,

My djb mseva app not working. For initial registration it does send OTP to my registered no.
I try many time but not worked now how generate bill without login.?? My K No is [protected]. Not received any positive response from customer care. Not received any bill from Dec 20.

Regards
Pawan Kumar
[protected]...

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Since the day the Delhi Government decided to supply water free of cost for consumption upto 20 kl I had been receiving all my water bills amounting to JERO. First non-zero bill I received in September 2019 amounting to Rs. 531/- Immediately I went to DJB office at Ashok Vihar and lodged a complaint. Some DJB official visited my flat and took the reading. However I paid the bill.
I duly informed DJB of my leaving India On February...

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Address: D-99 Pratap Vihar Part -3 Gali No.-28 KIrari Suleman Nagar North West Delhi 110086

Dear sir/madam,

We are writing to inform you that we are residents of Street No-28 Pratap Vihar-3, Kirari Suleman Nagar locality (North West Delhi 110086) and from last 2-3 months, we are facing issue regarding water supply. No water supply in our street no.-28 but on main road water supply is okay. we suggest A new pipeline should be laid in our street and proper water supply may be started in our area. Please look into the...

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Address: Rama park road near sai Mandir Mohan garden uttam nagar area code is 110059

I lived in Rama park road near sai Mandir Mohan garden uttam nagar area. My problem is regarding the water supply timing. Water supply timing is 11:30am to 1oclock pm. I is not possible for working person. My request is plz change the supply timing to early morning ya evening. Plz do the consernt....

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Address: No.8/27, IIIrd Floor, Single Story, Block 8,

To,
The revenue officer/ The Incharge,
Delhi Jal board,
ZRO (WZ) – II, Punjabi Bagh, Club Road,
Delhi Jal Board
New Delhi 30th March 2021

Subject:- Incorrect/Average water meter reading with bogus remarks as MLOC.

Dear Sir,
I am user of water connection (with KNO: [protected] (Zone/MR Code: WZ2/ 309/METERED, Area Code: A-5/Punjabi Bagh, Consumer Category:...

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Address: Q-167 Uttam vihar Uttam Nagar New Delhi 110059, Near by ICICI Atm

Good day All

I want to know kno. Number of our bill as i want to avil benefit of water bill waiver scheme. And i made visit but everytime there is an issue in office whether light is not therr or their systems are not working.
Details to get kno number.

Address(पता): Q EXT-167, UTTAM
NAGAR, UTTAM NAGAR, 110059, ground floor

Mobile No. . (मोबाइल): [protected]

Zone/Loc...

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Address: Sawtantar Bandhu Sharma C-12/417, Yamuna Vihar, Delhi - 110053

Website: google.co.in

Dear Sir,

Please help, As Received Bill of Rs 5744/- From 23 Dec. 2020 to 16-Feb. 2021, Current Meter Read 16-FEB-2021 /RDDT Previous Meter Read 22-DEC-2020 /MLOC, As ref. Meter was not checked, due to some personal issue i am not in Home. So request kindly provide us the waiver on same Bill.

Regards,
Sawtantar Bandhu Sharma
C-12/417, Yamuna Vihar, Delhi - 110053
KNO (के एनओ) : [protected]...

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Address: Vinod Kumar Gupta 9810132932

We want to know about the water supply schedule in beadon pura karol bagh area.

The supply of water is very poor

we get water from DJB twice a week.

Can you please let us know the reason of that...

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Address: mehrauli new delhi ward no.5 near riwaaz saree

Dear Sir/Mam,

The Sewage in mehrauli Ward no-5, is blocked near Riwaaz Saree, Main market . Request to please get the same cleaned as the people living near it are facing a lot of problem. At this time as people are already suffering with the crises of COVID. We request that now we don not want more problems because of the same. We all understand that you are also busy fighting the same problems but request to take care of...

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Hi

My KNO is [protected], I have got a bill of 3766 and meter reading status is MLOC, Meter Number is DUMMY. This happens in past also, and I have submitted the water bill. Nobody is even came here for meter reading but bill they are populating. kindly do the correction for this or i have to take the legal action against Delhi jal board and also against the Delhi government....

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Address: H No 23 L Extension Part 2, Mohan garden

Dear Sir,

Our K No. is [protected] which has been stucked since January, which is informed to the person who takes water reading, he told me you have no need to complain I will send the person (mulla JI) who will replace the meter but didn't. Please replace it.

Second thing I got tentative bill in June which is totally wrong because since May month to entire October I was in my hometown. On basis of tentative...

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