Claimed

Delhi Jal Board Complaints & Reviews

1
Updated: Dec 29, 2025
Complaints 5216
Resolved
517
Unresolved
4699
Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Jal Board reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chouhan mayur
from New Delhi, Delhi
Mar 17, 2024
Mar 3, 2024
This thread was updated on Mar 3, 2024
Report
Copy

Date: 17.03.2024

सेवा में,
जल आपूर्ति अधिकारी (DJB)
नई दिल्ली

Sub: पिछले 2 महीने से गंदे पानी की समस्या- Urgent

सविनय निवेदन हैं कि हमारे घर के नलो में पिछले एक महीने से “पीने का पानी” गंदा और बदबूदार आ रहा हैं।
मैं Mayur Chouhan, Gali No. 14, Sadh Nagar, Palam Colony, Near Railway Line, New Delhi- 110045 का निवासी हूँ। जो पीने का पानी हमारे घर के नलों में आ रहा है उसे पीने और अन्य किसी प्रयोग में भी लेने से हमारा स्वास्थय खराब होने का डर हैं | आपसे प्रार्थना है कि आप इस समस्या की तरफ सकारात्मक तरीके से देखेंगे और इस समस्या का निवारण करेंगे क्योंकि पानी के बिना जीवन संभव ही नहीं है। पानी एक बेसिक जरूरत है।
कृपया आप इस समस्या का जल्दी से जल्दी कोई समाधान निकालें। आशा हैं कि आप हमारी प्रार्थना पर ध्यान देते हुए इसका जल्द ही उचित समाधान करेंगे।
आपकी अति कृपा होगी।

धन्यवाद।
Mayur Chouhan
Gali No. 14, Sadh Nagar, Palam Colony, Near Railway Line, New Delhi- 110045
Mobile: [protected]

1. H.No. WZ-201, Gali No.14, Sadh Nagar, Palam Colony, New Railway Line, New Delhi[protected]Mayur Chouhan- [protected]).
2. H.No. RZ-202 B1, Gali No. 14, Sadh Nagar, Palam Colony, New Delhi- 110045. (Mr. Amit Kumar- [protected]).
3. H.No. RZ-202 B/1, Gali No. 14, Sadh Nagar, Palam Colony, New Delhi- 110045. (Deepak- [protected])
+2 videos
Delhi Jal Board customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    goutamhazradd
    Mar 16, 2024
    Report
    Copy

    Subject: Urgent Appeal: Unresolved Sewer Water Issue and Closed Complaints (DJB[protected], DJB[protected]
    Delhi Jal Board Officials,
    I am writing to express my profound disappointment and frustration regarding the continued sewer water issue in front of House No. 140, Pocket 7, Sector 24, Rohini, and the closure of complaints DJB[protected] and DJB[protected] without resolution.
    Despite repeated assurances and promises from Delhi Jal Board officials, the problem persists unchanged, and the living conditions for residents continue to deteriorate. It is disheartening to witness the lack of proper initiative and commitment from the authorities in addressing this pressing issue.
    I am particularly troubled by the closure of complaints DJB[protected] and DJB[protected] without any resolution. Contrary to the official status indicating closure, the problem remains unresolved, and the residents continue to suffer from the consequences of the sewer water flooding.
    It is imperative not only to clear the blockage in the sewer line but also to clean the surface, which has accumulated layers of dirt and grime. This comprehensive approach is necessary to ensure the health and well-being of the residents and to prevent further deterioration of the living conditions in the area.
    I urge the Delhi Jal Board authority to reopen complaints DJB[protected] and DJB[protected] and take immediate and effective action to resolve the sewer water issue in front of House No. 140, Pocket 7, Sector 24, Rohini. Additionally, I request that the necessary steps be taken to clean the surface and restore it to a safe and sanitary condition.
    The residents of the area deserve prompt and efficient assistance from the authorities to address this critical issue. I implore you to prioritize this matter and ensure that the commitments made by Delhi Jal Board officials are fulfilled without any further delay.
    Urgent Attention Needed

    @DelhiJalBoard @DJBOfficial
    Despite repeated complaints, the sewer water issue in front of House No. 140, Pocket 7, Sector 24, Rohini remains unresolved. Officials like Mr. Sanjeet Kumar, Mr. Shiv Kumar Chauhan, and Mr. Sukhpal Chauhan have not taken effective action. [1/3]

    Complaints DJB[protected] & DJB[protected] closed without resolution, but the problem persists. Residents suffer from foul smell & health risks. @DelhiJalBoard, please intervene urgently to address this issue and hold officials accountable. [2/3]

    @DelhiJalBoard, residents of Rohini Sector 24, Pocket 7, urge you to take immediate action. The health and safety of the community are at risk. We need your help to resolve this matter promptly. [3/3]
    Delhi Jal Board customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lalit_Mayukh
      from Delhi, Delhi
      Mar 4, 2024
      Mar 14, 2024
      This thread was updated on Mar 14, 2024
      Report
      Copy

      Address: RZ-D-35, Nihal Vihar, Nangloi, Delhi - 110041

      I am a resident in Nihal Vihar, Dist Nangloi. We are getting dirty and smelly drinking water from last four days. Regarding this different people complaining to DJB from their different sources, But no action till date. You are requested to intervene to resolve the issue ASAP.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Mar 14, 2024
      Updated by Lalit_Mayukh
      Till date we have not received solution, Is really someone caring on this request.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        naval kumar gupta
        from Ambala, Haryana
        Feb 23, 2024
        Report
        Copy

        Address: 275 Pocket 2, Mayur Vihar Phase 1 ,new delhi-110091

        Issue regarding the water supply provided by the Delhi Jal Board in 275 (A, B, C, D, E, F), 274 (A, B, C, D, E, F) Pocket 2, Mayur Vihar Phase 1, New Delhi - 110091.

        Over the past 29 days, there has been a drastic decline in the quality of water supplied. It has come to our notice that sewer water has contaminated the pipelines, posing a serious threat to the residents' health. This is particularly concerning for families with young children who are more vulnerable to the adverse effects of such contaminated water.

        In light of this, I kindly urge you to expedite the resolution of this issue to ensure the restoration of clean and safe water supply to our locality.

        I have been consistently lodging complaints with DJB over the last 29 days about the problem of contaminated water (Complaint ID: DJB[protected]. Regrettably, no action has been taken so far. It appears that they are waiting for people to become ill or face even more severe consequences before addressing the issue. Can anyone provide assistance or guidance? it seems that nobody is listening.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          surender_saini
          from Delhi, Delhi
          Feb 20, 2024
          Report
          Copy

          Hi Team,

          This is bring to your notice that we are receiving very dirty water supply in Vishwas park E block Uttam nagar since last 1 year and people are not able to use this water for drinking even any kind of routine use.

          People are buying drinking water from other sources which is very expensive and poor people are not in position to buy it on daily basis.

          Also, young children can't bath with dirty water anymore as they are facing skin problem.

          Please look into the matter on urgent basis.

          your sincerely,
          Surender
          [protected]
          E-125, Vishwas Park, Uttam Nagar
          Delhi Jal Board customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ayanluap
            from Delhi, Delhi
            Feb 5, 2024
            Feb 11, 2026
            This thread was updated on Feb 11, 2026
            Resolved
            Report
            Copy
            Resolved

            DJB water Bill generated without taking reading

            Address: E-Block 190b, Street no.07, Shastri park, Delhi 110053

            Meter generated without taking reading with the status as MLOC but the meter is working totally fine and Bill amount is also generated Rs.642 (Bill no.[protected] Bill Date 31-JAN-2024.
            Last meter reading was 417/OK nut now it came as / MLOC but as we can see in our meter it has the reading 432 at the time I am writing this message (05-FEB-2024). I am also attaching the photo of the meter with these message. Please take the needful...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            V
            Vishalzarkan
            from New delhi, Delhi
            Feb 4, 2024
            Report
            Copy

            Address: D 138, Saurabh vihar Jaitpur badarpur new delhi 44

            We have received wrong bill from Delhi jal board and bill amount is Rs 1080 without checking meter reading this is happening second time last bill we had paid of Rs 1788 that was also without checking meter reading

            To respective delhi jal board please look into this matter and do the wave off this both amount

            KNO(के एनओ): [protected]
            Bill No. (िबल संखया):[protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anilkumra30091961
              from DELHI, Delhi
              Jan 23, 2024
              Feb 1, 2024
              This thread was updated on Feb 1, 2024
              Report
              Copy

              Address: ZRO, SULTAN PURI, DELHI JAL BOARD

              Sir, I have applied for new connections and paid the charges vide receipt no[protected] dt. 17-02-23 and receipt no.[protected] dt.[protected] for Rs. 2000/- each. but till date I have not received any bill so far. After confirming I came to know that both accounts show NON-ACTIVE. Please look in the matter and active the accounts. THANKS & REGARDS
              ANIL KUMAR
              A-3/42, SECTOR-3,
              ROHINI, DELHI-110085
              MOBILE - [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Sir, please confirm the status of my complaint.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anilkumra30091961
                from DELHI, Delhi
                Jan 23, 2024
                Feb 1, 2024
                This thread was updated on Feb 1, 2024
                Report
                Copy

                Address: ZRO, SULTAN PURI, DELHI JAL BOARD

                Sir, my K.No. is showing non active, but i have paid reopening charges etc. vide bill no[protected] dated 10 july 2023, sum rs. 1181/- CAT I METER NO 3091281. Which i have paid on line through ICICI bank on 10-07-23. I have not received any biil after that. Now i come to know that the account shows NON ACTIVE. Please look the matter and make my account active. THANKS
                REGARDS
                ANIL KUMAR
                UGF, A-3/42, SECTOR-3,
                ROHINI, DELHI-110085
                MOBILE NO - [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
                Sir, please confirm the current status of my complaint
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  smadan1942
                  from New Delhi, Delhi
                  Jan 19, 2024
                  Report
                  Copy

                  Excessive Water Bills on Domestic Residential Consumer K No 1088951000

                  I and my wife (just two o[censored]s) have been living in this single storey house since the year 2004. All these years the monthly water bills from DJB have been in the range of Rs 400 to Rs 500 per month.

                  However for the last few months very excessive monthly bills have been raised in the range of Rs 4000 to Rs 7000 per month . This is really surprising and not understood as our water consumption pattern has remained unchanged for...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  Seema Mahto
                  Jan 15, 2024
                  Report
                  Copy

                  Hi...

                  It is stated, last few months...water bill had not coming in my meter (K.No. [protected]). Copy of last bill which was received, has been enclosed for reference.

                  Please do the needful action.

                  Geeta Devi
                  [protected]/[protected]
                  [protected]@gmail.com
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sonali_bgs
                    Jan 15, 2024
                    Report
                    Copy

                    The water supplied by the delhi jal board in pandav nagar locality is very dirty and also has very foul smell.
                    it seems that untreated water is supplied directly to the households.

                    I hope that this issue is resolved ASAP because it is very deteriorating to the health of the people.
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amitg0050
                      from New Delhi, Delhi
                      Jan 5, 2024
                      Report
                      Copy

                      Address: RZ-83/1, M Block, New Roshan Pura, Najafgarh, New Delhi-110043

                      The Person who are providing bill and notify the readings on monthly basis arrived today for regular bills analyzing told that Meter is not working properly, and meter is reversing the data/readings, can you please clarify who is the point of contact for such type of issues, please help me to resolve this issue on priority basis.

                      Address- M block, New Roshan Pura, Najafgarh, New Delhi.
                      Mob. No: [protected]

                      Please help me to resolve the issue ASAP.

                      Regards
                      Amit Kumar
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rohit8826
                        Dec 27, 2023
                        Report
                        Copy

                        I paid my meter installation charges+ panelty in apr but my meter has not been installed and i have already reached out to their grievances but nothing has happened and I am really afraid if later they come up with a huge amount which i wont pay.

                        KNO - [protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mili K Skaria
                          Dec 23, 2023
                          Report
                          Copy

                          Address: Sant nagar burari 25 feet road

                          No water since 1 week. Today on 23rd December we are supposed to get water but today also no water.
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Dec 19, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Excess Water Bill Amount

                            Sir, We have received an excessive water bill during the period of Pandemic, since then, we have raised the complaint different forum but no response was received. Again, in the month of November' 2023, the excessive water bill received. RTI also filed in this regard, we have not received positive response.
                            Even, we visited the office of Delhi Jal Board, Burari district, and as no person was entertained our complaint.
                            we request...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            SURAJ SINGOLKAR
                            Dec 3, 2023
                            Report
                            Copy

                            K No [protected]

                            Since Marc'23 every time people come form department and take a not of meter reading but they are not reflecting the same in bill. We could have got the benefit of CM's scheme if these bill were generated on time with correct readings. Please generate the bill with correct reading and waive the complete backdated bill as it was not our mistake.
                            Please action ASAP.
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Marshal nanda
                              from new delhi, Delhi
                              Dec 1, 2023
                              Report
                              Copy

                              Bill is showing meter is locked but its not locked on premise

                              Address: a-822 shastri nagar

                              I got my water bill from Delhi jal board and there meter status is showing as MLOC but no one has come to our premise to check the bill and my meter is not locked at premise.
                              Here is the details of my bill

                              Name(नाम): SH. MURARI PARSHAD Address(पता): A-822, SHASTRI NAGAR, Delhi, 110052
                              Mobile No. . (मोबाइल): [protected] Zone/Loc (केत / सथान): / Rajendra Nagar Area Code (एिरया...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              P
                              Prabir2k3
                              from NEW DELHI, Delhi
                              Nov 30, 2023
                              Report
                              Copy

                              Address: NEW DELHI

                              MY KNO :- [protected]
                              METER NO (AS PER DJB BILL):- 2019A2594661

                              METER CURRENTLY FIXED TO MY CONNECTION: - 2019A2594107

                              Dear Sir/Madam,

                              I am Prabir Mukherjee and my water Kno no. is [protected]. I have received your bill amount Rs. 11030.00 (Bill No.[protected]. I have a very small family and a daily consumption of around 500 ltr of water. When I checked the bill I found that the meter no mentioned in the bill is incorrect. The meter fixed to my connection is 2019A2594107. The meter no mentioned in the bill is 2019A2594661. The reading as on 21/04/2023 is 00373.10.

                              I have visited my nearest MOHAN GARDEN, New Delhi - 110059 DJB office several times and also given written complaints twice but without any result.

                              Please support so that I am heard and oblige.

                              Thanks & Regards
                              Prabir Mukherjee
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Honey rautela
                                from Delhi, Delhi
                                Nov 17, 2023
                                Report
                                Copy

                                Address: 360/A ravidas gali no 3 mandawali delhi -110092

                                My name is Mahest kumar .My water bill Kno is [protected].After year 2022 my bill comes in (ns) every time and no specific reading shown in my bill and I use less than 20 kl water then why should I pay money.My meter is also working fine. My 4 months bill water supply bill comes around rs-1970 .I don't how djb workers calculate my bill without any proper reading. Pls I am a middle-class man how can I pay such bills. Pls solve my problem.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit