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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 3

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A
ayanluap
from Delhi, Delhi
Feb 5, 2024
May 30, 2024
This thread was updated on May 30, 2024
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DJB water Bill generated without taking reading

Address: E-Block 190b, Street no.07, Shastri park, Delhi 110053

Meter generated without taking reading with the status as MLOC but the meter is working totally fine and Bill amount is also generated Rs.642 (Bill no.[protected] Bill Date 31-JAN-2024.
Last meter reading was 417/OK nut now it came as / MLOC but as we can see in our meter it has the reading 432 at the time I am writing this message (05-FEB-2024). I am also attaching the photo of the meter with these message. Please take the needful...
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Vishalzarkan
from New delhi, Delhi
Feb 4, 2024
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Address: D 138, Saurabh vihar Jaitpur badarpur new delhi 44

We have received wrong bill from Delhi jal board and bill amount is Rs 1080 without checking meter reading this is happening second time last bill we had paid of Rs 1788 that was also without checking meter reading

To respective delhi jal board please look into this matter and do the wave off this both amount

KNO(के एनओ): [protected]
Bill No. (िबल संखया):[protected]
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    A
    anilkumra30091961
    from DELHI, Delhi
    Jan 23, 2024
    Feb 1, 2024
    This thread was updated on Feb 1, 2024
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    Address: ZRO, SULTAN PURI, DELHI JAL BOARD

    Sir, I have applied for new connections and paid the charges vide receipt no[protected] dt. 17-02-23 and receipt no.[protected] dt.[protected] for Rs. 2000/- each. but till date I have not received any bill so far. After confirming I came to know that both accounts show NON-ACTIVE. Please look in the matter and active the accounts. THANKS & REGARDS
    ANIL KUMAR
    A-3/42, SECTOR-3,
    ROHINI, DELHI-110085
    MOBILE - [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
    Sir, please confirm the status of my complaint.
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      anilkumra30091961
      from DELHI, Delhi
      Jan 23, 2024
      Feb 1, 2024
      This thread was updated on Feb 1, 2024
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      Address: ZRO, SULTAN PURI, DELHI JAL BOARD

      Sir, my K.No. is showing non active, but i have paid reopening charges etc. vide bill no[protected] dated 10 july 2023, sum rs. 1181/- CAT I METER NO 3091281. Which i have paid on line through ICICI bank on 10-07-23. I have not received any biil after that. Now i come to know that the account shows NON ACTIVE. Please look the matter and make my account active. THANKS
      REGARDS
      ANIL KUMAR
      UGF, A-3/42, SECTOR-3,
      ROHINI, DELHI-110085
      MOBILE NO - [protected]
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      Delhi Jal Board customer support has been notified about the posted complaint.
      Sir, please confirm the current status of my complaint
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        S
        smadan1942
        from New Delhi, Delhi
        Jan 19, 2024
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        Excessive Water Bills on Domestic Residential Consumer K No 1088951000

        I and my wife (just two o[censored]s) have been living in this single storey house since the year 2004. All these years the monthly water bills from DJB have been in the range of Rs 400 to Rs 500 per month.

        However for the last few months very excessive monthly bills have been raised in the range of Rs 4000 to Rs 7000 per month . This is really surprising and not understood as our water consumption pattern has remained unchanged for...
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        S
        Seema Mahto
        Jan 15, 2024
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        Hi...

        It is stated, last few months...water bill had not coming in my meter (K.No. [protected]). Copy of last bill which was received, has been enclosed for reference.

        Please do the needful action.

        Geeta Devi
        [protected]/[protected]
        [protected]@gmail.com
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          sonali_bgs
          Jan 15, 2024
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          The water supplied by the delhi jal board in pandav nagar locality is very dirty and also has very foul smell.
          it seems that untreated water is supplied directly to the households.

          I hope that this issue is resolved ASAP because it is very deteriorating to the health of the people.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            Amitg0050
            from New Delhi, Delhi
            Jan 5, 2024
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            Address: RZ-83/1, M Block, New Roshan Pura, Najafgarh, New Delhi-110043

            The Person who are providing bill and notify the readings on monthly basis arrived today for regular bills analyzing told that Meter is not working properly, and meter is reversing the data/readings, can you please clarify who is the point of contact for such type of issues, please help me to resolve this issue on priority basis.

            Address- M block, New Roshan Pura, Najafgarh, New Delhi.
            Mob. No: [protected]

            Please help me to resolve the issue ASAP.

            Regards
            Amit Kumar
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              R
              Rohit8826
              Dec 27, 2023
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              I paid my meter installation charges+ panelty in apr but my meter has not been installed and i have already reached out to their grievances but nothing has happened and I am really afraid if later they come up with a huge amount which i wont pay.

              KNO - [protected]
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                M
                Mili K Skaria
                Dec 23, 2023
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                Address: Sant nagar burari 25 feet road

                No water since 1 week. Today on 23rd December we are supposed to get water but today also no water.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  C
                  Dec 19, 2023
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                  Excess Water Bill Amount

                  Sir, We have received an excessive water bill during the period of Pandemic, since then, we have raised the complaint different forum but no response was received. Again, in the month of November' 2023, the excessive water bill received. RTI also filed in this regard, we have not received positive response.
                  Even, we visited the office of Delhi Jal Board, Burari district, and as no person was entertained our complaint.
                  we request...
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                  S
                  SURAJ SINGOLKAR
                  Dec 3, 2023
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                  K No [protected]

                  Since Marc'23 every time people come form department and take a not of meter reading but they are not reflecting the same in bill. We could have got the benefit of CM's scheme if these bill were generated on time with correct readings. Please generate the bill with correct reading and waive the complete backdated bill as it was not our mistake.
                  Please action ASAP.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    M
                    Marshal nanda
                    from new delhi, Delhi
                    Dec 1, 2023
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                    Bill is showing meter is locked but its not locked on premise

                    Address: a-822 shastri nagar

                    I got my water bill from Delhi jal board and there meter status is showing as MLOC but no one has come to our premise to check the bill and my meter is not locked at premise.
                    Here is the details of my bill

                    Name(नाम): SH. MURARI PARSHAD Address(पता): A-822, SHASTRI NAGAR, Delhi, 110052
                    Mobile No. . (मोबाइल): [protected] Zone/Loc (केत / सथान): / Rajendra Nagar Area Code (एिरया...
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                    Prabir2k3
                    from NEW DELHI, Delhi
                    Nov 30, 2023
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                    Address: NEW DELHI

                    MY KNO :- [protected]
                    METER NO (AS PER DJB BILL):- 2019A2594661

                    METER CURRENTLY FIXED TO MY CONNECTION: - 2019A2594107

                    Dear Sir/Madam,

                    I am Prabir Mukherjee and my water Kno no. is [protected]. I have received your bill amount Rs. 11030.00 (Bill No.[protected]. I have a very small family and a daily consumption of around 500 ltr of water. When I checked the bill I found that the meter no mentioned in the bill is incorrect. The meter fixed to my connection is 2019A2594107. The meter no mentioned in the bill is 2019A2594661. The reading as on 21/04/2023 is 00373.10.

                    I have visited my nearest MOHAN GARDEN, New Delhi - 110059 DJB office several times and also given written complaints twice but without any result.

                    Please support so that I am heard and oblige.

                    Thanks & Regards
                    Prabir Mukherjee
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      H
                      Honey rautela
                      from Delhi, Delhi
                      Nov 17, 2023
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                      Address: 360/A ravidas gali no 3 mandawali delhi -110092

                      My name is Mahest kumar .My water bill Kno is [protected].After year 2022 my bill comes in (ns) every time and no specific reading shown in my bill and I use less than 20 kl water then why should I pay money.My meter is also working fine. My 4 months bill water supply bill comes around rs-1970 .I don't how djb workers calculate my bill without any proper reading. Pls I am a middle-class man how can I pay such bills. Pls solve my problem.
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                        M
                        mukeshsingh19
                        from new delhi, Delhi
                        Nov 1, 2023
                        Dec 9, 2023
                        This thread was updated on Dec 9, 2023
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                        Address: New Janki Puri, Steet.no-3, Binda pur, Uttam Nagar, New Delhi-110059

                        Respected Authority

                        This is to inform you about the illegal boring done by house owner of house.no-C-160, C-161 & C-162 in our area new janki puri, block-c street.no-3, binda pur, uttam nagar, new delhi-110059, they are use the water service free of cost and hamper the supply for people living in the same area.

                        Being a social activist its my responsibility to inform the authorities about all these illegal things running in that area.

                        I demand a strong action against the owner of above mentioned houses.

                        They should be charged a high penality for the illegal boring of "submercible" so that a bench mark can be set for people who are doing illegal boring.

                        This kind of act is hampering the water supply for people living in that area and allowing some people to be provoked for doing such acts.

                        I request the authorities to take a quick actions against this illegal boring.

                        Thank you
                        Sincerely
                        Social activist,
                        Social welfare,

                        P. S - i demand that my identity should not be revealed.
                        +1 photos
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Dec 09, 2023
                        Updated by mukeshsingh19
                        Respected Sir

                        Being a responsible citizen, I had made a complaint and request to you but till now no action has been taken on it. These three houses, which I have written about in my complaint, are running illegal water connections and illegal boring... due to which there are many houses where the corporation water does not reach because 3-4 motors run simultaneously in one house. People have taken 1 connection from Delhi Jal Board and are running 2 connections illegally. I again request you to take some action

                        waiting for your action.
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                          sanjeevbhardwaj
                          Oct 29, 2023
                          Nov 1, 2023
                          This thread was updated on Nov 1, 2023
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                          Address: Flat 625 Baghban Apartments, GH2, Sector 28, Rohini-110042

                          DJB took handover for water supply to Baghban Apartment GH2, Sector-28 Rohini-110042 somewhere in March 2022. The first bill for period from 31 March 2002 until Bill date is generated by DJB on 20 Oct 2023 which shows unit of Consumption as 472 units. Below are two complaints about Bill:
                          1) The Bill is generated with no Water Meter Installed for individual dwells/flats. Thus no clarity about how the charges are levied.
                          2) This gives Bill shock. Bill is generated for 568 days instead of Monthly with inflated amount and given to be paid within 15 days from Bill date and that too during Festival Season.
                          +1 photos
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          The Bill payment is due next Monday. So urgent adressal of said complaint is very much required. DJB may look to have a short term solution followed by permanent solution for the complaint. This would otherwise aggrevate the issue.
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                            R
                            Raj Narain Sah
                            Oct 22, 2023
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                            Address: HNo. 144 Block A Gali No. 06 Madhu Vihar New Delhi 110059

                            I applied for a new water meter connection. KNO [protected] allotted to me. Payment against KNO [protected] for rupees 1000 was done on 22 July 2023 but till date, no meter has been provided despite my visit to the Delhi Jal Board office in Dwarka sector 5(Which belongs to my area). I also met to area JE Hansraj Meena but no meter is provided till date.

                            My Contact Details:
                            Name: Raj Narain Sah
                            Phone No. [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              Mohd Sobaan
                              Oct 15, 2023
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                              Address: R-91, jogabai, okhla, New Delhi

                              All the road is blocked every day at night, I have complained earlier but no action has been taken yet. Needed immediate cleaning of the sewer as now it started getting in my house. And not iy one mainhole is overflowing but whole road till jamuna having blockage problem.
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                                B
                                bharathiv
                                from Delhi, Delhi
                                Oct 13, 2023
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                                Address: 5A/190, GALI NO. 8, WEA, SAT NAGAR, KAROL BAGH, NEW DELHI - 110005

                                Our road in we5A block, gali no.8, WEA, Sat nagar, karol bagh is floating in .
                                the sewer water leakage from the man hole. the sewer line is blocked and the water is flowing all around the street. now dengue is on the rise and this could lead to many health hazards. i have already given complaint and my complaint no. is DJB[protected] on 9th oct. It is 6 days passed now and noone showed up for resolving the complaint.
                                Requesting hereby to resolve it on urgent basis as many passerby are also complaining about this.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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