Delhi Jal Board Complaints & Reviews

On 24th Oct, two people of DJB visited my home, captured a photo of meter reading(778) and updated incorrect reading(809) and yesterday(25th Oct) I received a bill of 6k+
This is not first time, last time they did the same thing, updated wrong reading and generated a bill of 56k. They reduced the bill to 5k in 6 visits of Yamuna Vihar Delhi 53 branch and took 3 months.

I don't know why DJB hires such illitrate or uneducated people who cannot even update readings properly in system/tablet.

I just want them to work on my issue, they should not do this everytime or with anyone, Updated the meter reading properly and provide a genuine bill
KNO

Dear sir,
My K.No.[protected] at NW2/ Rohini zone frequently receiving bills without reading meter units. I got a bill dtd.10.10.2021 Rs.810/- with 38 Units in 52 days which is not appropriate.
I also got last paid bill Rs.1070/- in 48 Units in 63 days. The facility of 20 free Units to the residents are not provided me as per Delhi Govt.
As per attached photo of my meter taken by me today i.e. 24.10.2021, the present units are 3536 only.

Kindly update my present unpaid water bill and ask your meter reader to check properly so that consumer should not suffer. The meter reader also does not handover bill to the residents in our apartment.

Dear Sir,
This is to inform you that my water meter has been stolen last night dated 23 october 2021. My KNO is [protected]. It was installed on the ground floor outside of my house. Request you to install a new meter as soon as possible inside my house to avoid from being stolen again. My address is Rz-37, nanak piou- 1st, new gopal nagar, najafgarh, new delhi- 110043. And my other details are as below:-
NAME- MISHRI DEVI
ADDRESS- Rz-37, nanak piou- 1st, new gopal nagar, najafgarh, new delhi- 110043.
MOBILE NO- [protected]
ZONE/LOC- PP3/NWS Najafgarh
AREA CODE- A-10
MR CODE- 327/METERED
KNO- [protected]
Regards, MISHRI DEVI

We are not living in our house nor anyone is using it and due to Covid we could not visit our house in West Delhi in last 2 years.
Recently someone forwarded a water bill in my name thru Whatsapp for my floor with the charges as well as arrears. it seems that our meter is not working and we are getting charged at random. How can we get the issue resolved. Please provide us the contact phone # where we could talk and send our details.
Thanks

This JAI NARAYAN resident of DURGA MANDIR BLOCK, JAIN NAGAR, DELHI-81 and since last month there is too much dirty water supply in our locality due to the supply of dirty water, the number of diseases in the locality is increasing steeply.
And for this I have also complained many times manually at DELHI JAL BOARD office and online with complaint no.[protected] and putting reminder for that.
But no action was taken by them.
I REQUEST YOU TO GIVE US TAKER FACILITY TILL THE WATER PIPE IS NOT REPAIRED.
AND I AM REQUESTING YOU TAKE A NECESSARY STEPS AS SOON AS POSSIBLE.

Sir,
I would like to update that in spite of having a water connection and meter installed, we are not getting the line water for the last one in our colony.
I have already filed many grievances against the department and informed to JEE & Action but still, we are not getting the line water.

1. [protected] - Yatender Kumar
2.[protected] - Farukh Ansari
3. [protected] - Ashok Kumar Rai
4. [protected] - Suresh Arora - [protected]
5. [protected] - Deepak Kumar - [protected]

Yellow water and smell in drinking water in our street no 12, House No. F- 262 to F-272A, Pandav Nagar, Delhi -110091

Respected Sir,

Reference to Bill no.[protected] dt 19.10.2021 for Rs. 119.00 regarding K No. [protected] as per reading dated 19.10.2021, in this regard I would like to inform you that as per reading during the month of June, 2021 there was NIL charges . But during the month of August, 2021 my door was closed and DJB reader had billed according to door closed while reading at that time was under 20 KL .

Kindly arrange to reverse above charges Rs. 119.00 as we had not used water more that 20 KL in any particular period .

Your response in above matter will be highly appreciated.

Thanks and regards.

Krishan Kumar Bhardwaj C/o Late Sh. Om Prakash Bhardwaj

Dear Sir.
With due respect i would like to complaint that our Water Meter is not working properly, I therefore kindly request you to change our Meter.

Thanking you.

Your sincerely

Mr.Lalrosiama
8/16, Kalkaji Extension

Sir, my meter reading has not be done for water bill..yet the bill has come... My bill never came and the recent reading is also missing in the bill.. today is the last day of submission...kindly resolve this.

Dear Sir/Ma'am,

Today I am in receipt of bill from DJB of Rs. 9850 for my KNo.: [protected], since a long time. As informed by your meter reader yesterday, my meter has stopped functioning long back, resulting in generation of water bill whereas water is rarely consumed, as the house mostly remains locked.

Please help me with a new replacement of the faulty meter and correction in water bill accordingly.

To,

The Commisioner
Delhi Jal Board

Sub- Illegal Bore well & Un-authorized Construction

Respected Sir,

This is to inform you that in un-authorized Construction of two Houses No. 4566 & 4592 Street No 13 & 12, Jai Mata Market, Tri Nagar, Delhi-110035 have digged a bore well in their construction site without approval. which is illegally made by them and they are wasting lot of water.They have covered their borewell with bricks.

Moreover, this is to bring to your notice that there is serious unauthorized construction, without proper approval & protocols of covering while demolishing the building, due to which stones our falling on road, vehicles & people. which is very serious crime of damaging the personal belongings and bodily injury of residents.Furthermore, All this construction have been narrowing the passage of the road because they have placed the bricks on the road and every second day truck is coming to drop the things.

We had requested the local administrative body to come into action to stop the unauthorized construction but all such requests have fallen on deaf ears. It is pertinent to state that the local administrative body is allowing him to carry on the unauthorized construction by becoming mere spectators. This construction is creating lot of miseries for the residents around and is a threat to normal living and if this unauthorized construction is not stopped immediately it will encourage others to follow the same practice.

For safety reasons I am not disclosing my identity to you. Please take the serious action and stay the unauthorized construction.

It is therefore prayed before your goodself that immediate action should be taken against him to stop the ongoing illegal construction and penalized him for illegal bore well.

I am having DJB connection with kno, [protected] the meter reading is not being taken from my meter since past 10-11 months and bill on average policy basis is being sent since past through 1 year approx. Also I was away from home and nobody was present at home earlier now I am receiving huge bills. One time the reading guy came and said the meter is faulty please take new readings and make correction in bill

Grievance id -[protected] & [protected] & [protected] on their website http://djb.gov.in/DJBPortal/portals/DJBCustomer.portal?_nfpb=true&_st=&_pageLabe...⇄
marked as resolved without doing anything and making amendments in bill as i was not living in my home for more than 1 year and the jal board keeps on sending me huge bills by assuming basis now as I'm back now requested them to take fresh readings and send me the correct bill now but nothing done

The Bill received for K no.[protected] for Rs.28094/- which is too high. Only two widows live in the Flat where the above connection is installed and more over these two widows are away to Dehradun for over two month. There were NIL consumption of of Water during the period for which this bill is raised for Rs.28094/-.The bill should be withdrawn immediately.

I have opted for self meter billing but on my bill generation date m sewa showed error that bill can be generated only once I tried a lot but was unable to take reading but after one month I got bill on ad-hoc basis saying ns what does ns means. And why dj. Is cheating us all the meter reading agents are corrupt and take wrong readings why

Off a quarter or more, water supply is so dirty that me, my kids, my neighbors have fallen sick. TDS has gone beyond 400 as we measured n water is full of smell. Are we gonna die of DJB before facing covid ???...

Place- Pooth Kalan, North west delhi
Pincode-110086
The water supply in this area is severely bad, it stinks like sewer water, completely blackish in colour and can make people sick.
We are facing this problem since last 3-5 days, please look into the matter and resolve it as soon as possible, as in covid time such water supply can cause severe health issues and it's such a big carelessness on your part.

K no [protected]
Bill not received nor posted on your site
I have this problem for the last 2 years
repeated follow, it is so much of a hassle

Ther is no water supply for four days in B5/158, Sector 5 Rohini.