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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 27

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A
Amit Mehndiratta 81
from NEW DELHI, Delhi
Jan 24, 2022
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Website: djb.gov.in

KNO : [protected]
BILL NO. :[protected]

My meter reading on 05/01/22 was 00081.97m3 and today it is 00084.44m3.
I had lodged a complaint on 05/01/22 regarding this but when I called customer care they told me that my complaint has been cancelled and my meter is faulty.
But when my meter is running then how can they say that meter is faulty. On 28/12/21 meter reading was 72m3 but after that no one has came to record the reading and they entered reading 100m3 by themselves.
Please see the matter and correct my bill as soon as possible.

Thanking you

Amit Mehndiratta
+3 photos
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    P
    PASONN
    from Mumbai, Maharashtra
    Jan 23, 2022
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    Address: Pandit mohalla, near badi chopal, village rangpuri, south west delhi 110037

    Sewages are overflowing in pandit mohalla near badi chopal village rangpuri, south west delhi 110037, one can not even walk for the daily needs. Please look into the matter as soon as possible as the residents are facing this problem from many months.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      A
      amitginny
      from New delhi, Delhi
      Jan 22, 2022
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      Sir, my DJB Bill of 08/02/2007 having K.No.- [protected] on the name of Sh. Rajkumar S/o Sh. Bishamber Dayal having address KH-32/11, Nawada patti, Najafgarh New Delhi. Area- 17/SW-2 A-10 Connection no. 2614.
      Due to sewage work going on in my street the concerned contractor/JE cut my connection and asking for bribe to continue my connection.
      My K.No. is found invalid when I go to DJB portal for complaining the same.
      Please resolve my issue and generate or make valid my K.No. so that I can complaint against them regarding the same.
      +1 photos
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        S
        Sham Chand
        Jan 20, 2022
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        Address: House no. 30, Pocket E-4, Sector 11, Rohini, Delhi-110085

        Please refer to my K.no.[protected] installed at House no. 30, Pocket E-4, Sector 11, Rohini, Delhi-110085. I received a demand of arrears of Rs. 16233 vide bill dated 03rd September, 2021 and again a demand of arrears of Rs. 20457 vide bill dated 24th October, 2021, which is very shocking because, I have always paid my all demanded dues timely and even many times I have paid advance money for Jal Board Demand for my said K no.[protected]. In this demand of arrears no periods is mentioned. In fact for the last many months no meter Reader has taken reading and it seems that they just put t reading as per their wish. My advance payments may please be confirmed from your records. You are therefore requested to check your records properly and send revised demand. Also take necessary action against your staff who are so much careless and harassing the Sr. Citizens. Please send me immediate reply. I had made a online complaint earlier also, which has been removed without any action and reply to me.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Jan 20, 2022
        Updated by Sham Chand
        My earlier complaint has been removed without any action and reply to me.
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          B
          bkalok
          from Delhi, Delhi
          Jan 20, 2022
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          Address: C-86, Mandawali Unchepar, Near Tarawati Hospital, Patparganj, Delhi -110092

          K No. [protected]
          In Name of : PRAJAPATI BRAHMA KUMARI ISHWARIYA VISHWA VIDYALAYA
          Address: C-86, Unchepar, Delhi
          Water meter is not running & we are getting bills on "Average: Policy Average" basis since Sep 2020. The amount is also too high (Approx 1500 p/m) We would really appreciate if DJB could resolve the problem before the next bill is generated
          +1 photos
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            D
            Dineshjaj
            from Delhi, Delhi
            Jan 20, 2022
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            To,

            Zonal Revenue Officer,
            Delhi Jal Board,
            Kakrola More,
            New Delhi

            Sub.: Excess Water Bill towards K. No. [protected]

            Respected Sir/Madam,

            I am writing this letter to request you to investigate the water bill of K. No. 41406900. As I receive wrong water bill amounting Rs.8443/- on 06.01.2022 mentioning the bill under RDDT category while the water meter is running fine and is in very good condition to take the readings and generate a bill.

            Thereafter, I visited to your DJB Kakrola More Branch for the resolution and asked for my bill with above said KNo. I received a bill and I was shocked to see the bill under RDDT category and went to other official sitting to very next counter for my grievance. The official dealing there provided me the contact name and no. of the water meter reader Mr. Ajay of our area (i.e. Nanhe Park).

            I approached him with great anticipation and even I asked him to again take the correct readings and rectify the water bill. But, he was not ready to listen either and instead guided me to submit the complaint to The Respected Zonal Revenue Officer.

            Further, It is requested to your goodself to direct the concerned person to take the water meter reading correctly and resume the water meter reading status from RDDT to Normal. Waive off this wrong bill amount. As I am hardly using 10-12 unit water in a month.

            Therefore, It is again requested to kindly look into the matter and provide me the revised bill.
            A prompt action will highly be appreciated.

            Thanking You
            Yours Sincerely,

            (Dinesh Kumar Jajoria)
            C-31, Nanhe Park,
            Matiala, Uttam Nagar,
            New Delhi-110059
            Mobile : [protected]
            +2 photos
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              V
              Vintage8596
              from NAJAFGARH, Delhi
              Jan 20, 2022
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              Address: He1649 near jain school thana road south west delhi 110043

              Water pipe is leaking for 6 days .I also complaint on 1916 but any action did not take on my complaint.So much water is wasting daily .
              +2 photos
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                V
                vinay@1513
                from New delhi, Delhi
                Jan 19, 2022
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                Respected sir (MY KNO NO- [protected])

                Delhi jal Board

                Sub: FALSE BILL GENERATED BY METER READER, FIRST CHEATING IN PAST I IGNORE AND SUBMITTED THE BILL AMOUNT 1794, IN SECOND INCIDENT I AM TOTALLY SURPRISE TO SEE, HOW CAN IT POSSIBLE TO CONSUME 105 KL WATER IN TWO MONTH, WHEN MY TOTAL METER READING AROUND TWO YEAR is 248 KL(on date 19/1/2022) in two year

                {Meter reader kerte ye hai ki kuch reading to false lete hai or last vali actual lete hai . For example in a first bill month 35kl consumption ko dikaya ziro next bill me 35kl consumption ko dikhaya 5kl and in third bill 35KL ko actual show kra, yani ki 35+(35-5)+35=100kl

                Ab jo apka bill ayega vo hoga 100KL consumption ka aur agar app ko ye bill nahi chayiye to give them some money as a BRIBE}

                Sir,

                I am having DJB connection with KNO -[protected] .The matter is this, that meter reading is not done in the right way by meter reader from my meter. Meter reader come for reading 6 September 2021 and told me that your current reading is under billing amount 3235 and he asking some money for correct this error, when i refuse him to give money he give me a bill amount 3235. When i call to Costumer Care No 1916[Delhi jal board] customer care told me that '' Meter reading is not done in proper way in past. Meter reading and Meter reading picture is not same in previous meter reading . Meter reader creates False BILL without meter reading in past .CUSTOMER CARE told me to download to Mseva APP to see the fraud creat by meter reader. When i told this about [costumer care statement] to meter reader, he told me please do not complain about this, and he solve this error. he accept his fault for wrong billing .But this month i am also received previous bill amount 3235 with current month bill under ZERO BILLING. In past I am also submit a bill amount 1794 . I have a small family, My consumption is hardly around 10 per month .so how can i consume 105 kl in a two month, when my Total Meter Reading on date 19/1/2022 is 248 KL . I am attach current meter reading picture with water bill containing amount rupee 3235 .Please take a corrective action on this matter and kindly waive of my bill amount .For resolve the problem I am also sending this mail to ZRO, Consumer Complaints Forum, [protected]@delhi.gov.in and Delhi jal board Whatsup no [protected], Tweeter Account and some other higher authority .

                Name malti Devi
                +2 photos
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                  T
                  triptagrover
                  from New Delhi, Delhi
                  Jan 17, 2022
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                  Water Motor & Meter Stolen

                  Address: Plot Nos. 82, WZ-45, Mangal Bazar Road, Beside to Pacific Mall, Gurudwara Lane, Vishnu Garden ,ND- 110018

                  Dear Sir/Maam,
                  Our motor & Meter has been stolen KNO. [protected]. Motor & Meter has been fixed at parking area we checked in morning there was meter & motor was missing Dated on 17 Jan'22.

                  Plz accept our complaint that we can apply for the new meter nos.

                  Address is below:
                  Plot Nos. 82, WZ-45, Mangal Bazar Road, Beside to Pacific Mall, Gurudwara Lane, Vishnu Garden, ND- 110018...
                  +1 photos
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                  P
                  Poonamdeo
                  from PUNE, Maharashtra
                  Jan 15, 2022
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                  Address: Delhi

                  We have applied for connection 4 months ago ... But there is no action taken by Delhi jal board... We tried contacting customer service.. They are just cutting call.. Some of them registered the complaint.. Still no action...
                  What to do?... We are living in rented houses from 6months because of water issue... Please install our connection as fast as possible...we are suffering from major financial crisis...
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Jan 15, 2022
                  Updated by Poonamdeo
                  Solve our problem asap... We are so being so patient till now...
                  Hope you understand and make us water meter ready.
                  Just to let you know...our area is uttamnagar, Dwarka, Delhi.
                  Complaint id-260633
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                    N
                    Narender Mahto
                    Jan 15, 2022
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                    Address: LIG Flat no 864 pocket-2 OM Apartment sector-14Dwarka New Delhi-110078

                    My complaint is that due to overflow of water tank, dampness has come in my house. I told these people many times but no one listened to me mr. Sumit ji is his flat no 858 whose overflow always happens Please clear the overflow challan immediately. It will be so kind of you. Thanking you. Regards Narender
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                      M
                      mamlesh sahu
                      from Delhi, Delhi
                      Jan 12, 2022
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                      Sending us the bill with STOP meter

                      Address: 106 - A SECOND FLOOR JAIN PARK UTTAM NAGAR, NEW DELHI 110059

                      Delhi Jal Board
                      Delhi

                      Dear sir,

                      Kindly find below the details.

                      KNO NO: [protected]
                      NAME: ANITA W/O SH. SURESH KUMAR
                      BILL NO: [protected]
                      ADDRESS: A – 106 – A - SECOND FLOOR JAIN PARK UTTAM NAGAR

                      I would like to kind attention to you our meter is properly working and the person who check the meter riding he make the mistake and sending us...
                      +2 photos
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                      P
                      Pkpoojak
                      from Delhi, Delhi
                      Jan 12, 2022
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                      Address: 50,J- Block,Mangolpuri,Near by Indira Gandhi park.

                      Dear Sir/ Madam
                      I, Somnath received a bill from DJB with no current reading written on it rather there is But the actual meter reading is there clearly visible to all. Previous reading mentioned on the bill was units till 27/10/2015 and current reading as of now dated 08-Jan-2022 after the bill date is 144 units that means there is only 21 unit consumption in more than 2 months hence it should be free but Jal Board person taking reading has charged us with very high ownly units. fault is on the his part and not on the part of consumer. Similar careless and irresponsible behavior has been shown to 2 Rooms in the building. Meter is there for more than 4 years and they had to be installed inside the box on the suggestion of jal board personnel's because of the previous theft problem of the meters. This is first time that Delhi Jal Board has given them locked status and issued unjustifiable bill.
                      Please resolve the issue as soon as possible.
                      Details :--
                      K No. [protected]
                      Bill date -08-Jan-2022
                      Address- 50, J- Block, Mangolpuri, Near by Indira Gandhi park.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        R
                        Ram1167
                        from New Delhi, Delhi
                        Jan 12, 2022
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                        Address: H.no 80 chirag delhi new delhi

                        Meter readers said your meter stop but my meter is working properly please check the right readding and review my bill thanks
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                          A
                          avrupa
                          from Delhi, Delhi
                          Jan 11, 2022
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                          Broken pipeline

                          On the basis of our colony i, APURVA, resident of johripur, delhi -110094, would like to draw your attention towards the water leakage problem in our street, Gali no. 1, mata wali gali, johripur, delhi -110094. Its been one week since the water is leaking . The wastage of water is increasing day by day, kindly repair the pipeline as soon as possible . please look into this matter ....
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                          S
                          Sunita_Bhatia
                          from Delhi, Delhi
                          Jan 8, 2022
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                          Dear sir,

                          I have djb connection k. No - [protected]. I have received bill of high amount. Actually my usage is not high. And the meter reader is sending reading without visiting / checking. My meter is prefectly fine.

                          See last 2 bills amount:

                          07-JUL-2021 to 06-SEP-2021 - Rs. 543 ( RDDT )
                          06-SEP-2021 to 01-NOV-2021 - Rs. 484 ( RDDT )

                          Latest bill details I received,
                          02-NOV-2021 to 07-JAN-2022 - Rs. 1344 ( RDDT )

                          I request for correction of my bill.

                          Regards
                          Sunita Bhatia
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                            C-1/26 Vasant Vihar, New Delhi

                            08.01.2022

                            Sir,

                            I am writing to complain against the blatantly wrong and baseless demand of arrears and late payment fee in our latest water bill for Kno. [protected].

                            Charges of Rs. 28, 480/- have been raised on us in bill no.[protected] dated 05.01.22 for the Kno. [protected] (Meter no. 2171346) for the period 16.11.21 to 28.12.21 in which 22.01.22...
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                            I
                            Ishwer Sati
                            from Bengaluru, Karnataka
                            Jan 4, 2022
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                            Address: Street No 18 B Block Kamal Vihar Kamaal Pur

                            Our meter reading is not done yet please get it checked and it gets wrong bill, k.No. [protected] .

                            Mobile No.[protected]
                            +3 photos
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                              H
                              Harjinder Saluja 123
                              from Delhi, Delhi
                              Jan 4, 2022
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                              Address: M-49 GROUND FLOOR STREET NO-4 NEW MAHAVIR NAGAR NEW DELHI-110018

                              Billing and reading unit is wrong
                              Kindly re correct my bill of November and December
                              Metre No- [protected]
                              +2 photos
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                                F
                                Firdous510
                                from Nagaon, Assam
                                Jan 3, 2022
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                                Address: RANGALOO SUTARGAON, NAGAON,ASSAM, INDIA, Near Ice factory Rangaloo New Market, Kathiatoli, 782427

                                There is an ice factory in our area which was established by the owner without the consent of neighborhood. It creates a lot of noise and it wastes litres of water for which we face water crisis in summer. It also absorbs all the electricity of our village and the students face difficulty in reading during the summer season.

                                Please help us and check whether the owner has NOC, GROUND WATER USING PERMISSION FOR COMMERCIAL PURPOSE or not. Please take action in order to save the villagers including the students.
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