Delhi Transport Corporation [DTC]
Delhi Transport Corporation
Customer satisfaction rating: 21%
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935
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Delhi Transport Corporation [DTC] Customer Care

Address
Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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21%
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935
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Delhi Transport Corporation [DTC] Complaints & Reviews

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Complaint against bus conductor and bus driver for allowing passenger onboard without mask most of them friends of bus driver. Bus no DL 1PD 4442 PLYING ON ROUTE 102 FROM ROHINI SECTOR 22 DEPOT. Strict action and action taken by authorities to be conveyed through proper correspondence and allocate a valid complaint no for further reference.
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    Kindly restart / increase the route no 542 bus from Seemapuri Depot in morning hours 6 am -7:30 am because most of the patient and hospital staff waiting for the direct bus to Àiims and Safdarjung hospital. Patients suffered for bus .
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      Bus no.DLI-PD5670 bus (274 )jo 7 bje Kalindi Kunj 9number thoker se chati hai or babarpur bus rukti hai aaj 6/07/21 Shaam ko driver ne bas me seat khaali hone ke baavajood bhi bus ko nhin roki or fir maine auto se uss bus ko follow kiya aasharam bus stand tak tab bhi bus driver ne vahaan bhi bus ko nhin roka shaame on you aise driver ko bus apna target poora karna dikhta hai bus ka... Rokte nhin hai chaahe ladki akeli stand pe kyu na khadi ho roki nhin driver ne bas okhla pe bhi nhin roki or aashram pe bhi nhin roki seat khaali thi fir bhi ...
      Koi sardaar tha pagdi me driver jo tha
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        Route no 311 date 05july2021 timing 5:50 pm bus driver ko otane jaldi hotoe hai ki passanger jinhai nahi cadhana unke utarne se pehla he bus cha dete hai ajj mare wife govindpuri 13no. Gali stand par bus driver ki galti ki wajah sa gir gayie uske hips maine major problem ayie hai uska bhugtan bhoasdi ka kejari wal bharega aur jo use dikkat huie uska bhugatan kon bhena ka lavda dega
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          क्लस्टर बस रजिस्ट्रेशन न. DL 1P D 5426, रूट न. 825, शाम 1/7/21 तारीख...
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          Dear sir/Madam,
          I am a passenger and very harash to suffering with bus staff behaviour which is completely unacceptable...
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          Bus driver will talking way are not good with a girl. After bus timing she is sheet in tha bus but driver talking very rudely.
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            I am travelling in a bus no. 727 from aiims to dwarka mod ..
            Bus no. DLIPC 8794
            Date : 30 june 2021
            Time...
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            Bus no 801 STL
            DL 1PD
            4184

            Bus driver misbehaved using filthy language with me and was rude as I got into the ride through the front gate …

            Also wish to understand the rule of front gate exit & back gate entry if applicable.

            I may be contact further as per below .

            Payal Aggarwal
            [protected]
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              I am.mamta verma while travelling in bus no DL1PD4818 IN ROUTE FROK KARAMPURA TO MUNDKA on 19th june I entered the bus in...
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              We are facing problem with street dogs near h.no 1-1-1405/1 street no 3 venkatadrinagar kazipet
              Kindly request you to take immediate action.
              Thank you
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                I am Sahil Ansari.
                I am traveling in DTC Bus no. DL 1 PC 9945 on dated 26/June/2021 Bus time 9:30 am at Madanpur dabas it's root is mundka metro to Ritihala metro station,
                Ans I have 100Rs so bus conductor is saying thay don't have change but I am able to see they have change is their hand and bag even the security of bus and conductor both are talking with me in bad word that don't have menace how to talk with their half age of Boy.

                Can you please take strict action against both I think they not know they are working for public but they don't work for it.
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                  I boarded the bus YMS + (YAMUNA MUDRIKA) Route and Bus no. - DL1P C7425 from anand gram. It was 8:00 A.M. when the bus arrived at Shaheed Nagar More. a girl was trying to board the bus.but The martial stopped the girl from boarding the bus she was getting late for office. Moreover, the girl was requesting to allow her to board the bus & to sit on the martial's seat. But, he refused to do it. Even, a senior citizen was de-boarding the bus & offered his seat to a girl but that martial man didn't give his seat. Martial always occupied his seat.
                  Please check the recording of the date 23/6/2021 time 8:07 A.M. to 8:30 A.M.

                  Martials are deployed to protect women & feel them comfortable. Also to respect senior citizens. But, man martials are not following this. Please take some necessary action on this matter.
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                    It's been an issue since a very long time. There are a long of dogs that run behind your vehicle, try to bite pet dogs, chase the kittens. Today they tried to bite my son who was riding his bicycle.
                    Society dogs are still manageable but there are about 8-10 dogs that are aggressive and harmful. Please help and save our children from these dogs.
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                      I boarded the bus no. DL1PC0207 bus route bahri mudrika (Green Colour) from Anand vihar. It was 9:10 A.M. when the bus arrived at laxmi nagar. a senior citizen was trying to board the bus.(As per the covid 19 guidelines passenger was sitting with social distancing & the bus was occupied with its 50% capacity). The martial stopped the senior citizen from boarding the bus & also started abusing him. Later, he stopped the bus for 15 minutes for their breakfast . The behavior of the bus staff was very bad. people were getting late for their offices But they didn't care. Please check the CCTV footage of the bus dated 22/6/2021 between the timings 9:05 to 9:30 A.M.
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                        They are not stop buses on stands or if women stand on stand they can't stop the bus mostly they prefer only gents passengers
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                          Bus NUMBER-DL1PC3435
                          depo-east Vinod nagar depo
                          Route-611/DHULA KUA
                          Driver not stopping bus on old kondli stand at 6.26Am only 9 passenger sitting in bus seats are available in bus but driver not stop bus daily same condition I also mark the complaint in 42400400 number but no response given this side I'm facing problem daily daily I am not reached office timely my half money is also deducted what I do Pls suggest
                          Please take strict action against driver
                          Thank you
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                            Cc:
                            Manager.it1.[protected]@delhi.gov.in

                            Dear Sir/Madam,

                            Ref 1 : 20 Inr Ticket charge by cnductorbr...
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                            Bus route no 114 for azadpur at 5:08 min. On begumpur bus stand { Delhi-110086, north west}.
                            There is a provision of 20 passengers per bus and there were only 7 to 8 pessangers at that time. Still they didn't allow me to board the bus, driver was continuously shouting also stopped the but for threatening me.when I asked for the register for complain he used the word ‛ kahan ki collector laaag ri hai’ kitth jaaa gi k ukhaad legi’. The behaviour of driver was really rude and arrogant and the way conductor supported him was pathetic.
                            I request you to take strict action against this bus driver.
                            Thank you.
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                              We had been in trouble by the increase in the number of street dogs. They are wild & chasing the people and they are biting the dogs so., many are died so., our dog was died., please send a dog van to catch them, tomorrow if not we will take an serious action, i hope you understand the situation send ur van within the today are tomorrow..., so plz do fsst

                              Address
                              Gundla singaram, indhirama colony

                              Hanmakonda. Warangal
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