Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

1
Updated: Jul 6, 2026
Complaints 1998
Resolved
244
Unresolved
1754
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Transport Corporation [DTC] reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bk3425
from New Delhi, Delhi
Jun 28, 2022
Sep 16, 2023
This thread was updated on Sep 16, 2023
Report
Copy

Refund of online pass

I have applied for students bus pass online on 8th June and I has been rejected by dtc and they said that money will be refunded in 15 days .now on 28 th June I have not got my money refunded in my account and on dtc application status it is showing that the refund has been given but I have not got my money back yet till date...
Helpful
44 other people found this review helpful
44 found this helpful
4 Comments
Report
Copy
A
Aja_y
Mar 7, 2022
Report
Copy

Didn't receive the e-bus pass

Address: K-70/8 53 SADATPUR EXTN Karawal Nagar North East Delhi India 110094

I had applied for e-bus pass online on 3 March 2022 and paid the money. They said ''A link to view e-BussPass will be sent to your registered mobile no. And email within one working day''. It is 7 March but didn't receive the link for e-buss pass.
Name-Ajay Gupta
Mobile no-[protected]
Bus pass Id[protected]...
Helpful
13 other people found this review helpful
13 found this helpful
3 Comments
Report
Copy
R
Rishi Purba
Sep 9, 2021
Report
Copy

I have Paid for epass but I didn't get it

Rs1000.0 [protected]@SBI UPI frm A/cX0783 on 09Sep21 RefNo[protected].
I have purchased Bus pass of 1 month bus pass of one month of Rupees 1000 but I didn't received the pass And my money got debited...
Helpful
14 other people found this review helpful
14 found this helpful
5 Comments
Report
Copy
Address: House No.- 165/1, Railway Colony, Thomson Road, New Delhi-110002

Respected Sir,
Main aaj 10.04.2021 ko lagbhag sham 6.10 - 6.13 baje Desh Bandhu Gupta Bus Stand se Bus Route No. - 951, Bus No. 5308 mein baitha. Main bus conductor ko Rs.20/- diye aur conductor ko kaha ki mujhe ek ticket Kamla Market ka de do, bus conductor ne mujhe Rs.15/- ka bus ticket mujhe diya aur Rs.5/ mujhe waapis kiye. Mujhe yeh nahi pata ki bus conductor ne ticket kahan tak banaya hai, bus ticket par conductor log apna nisaan...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Address: House No.- 165/1, Railway Colony, Thomson Road, New Delhi-110002

Respected Sir,
Main aaj 10.04.2021 ko lagbhag sham 6.10 - 6.13 baje Desh Bandhu Gupta Bus Stand se Bus Route No. - 851, Bus No. 5308 mein baitha. Main bus conductor ko Rs.20/- diye aur conductor ko kaha ki mujhe ek ticket Kamla Market ka de do, bus conductor ne mujhe Rs.15/- ka bus ticket mujhe diya aur Rs.5/ mujhe waapis kiye. Mujhe yeh nahi pata ki bus conductor ne ticket kahan tak banaya hai, bus ticket par conductor log apna nisaan...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Raj Chitara
Apr 9, 2021
Report
Copy

Rude, abusive and misbehaviour by conductor

COMPLAINT

Date of Incident : 09/04/2021
Time of Incident : 11:45 A.M.
Location : Sector-16, Noida
Bus Route No. : 347
Bus Regn. No. : DL1PC7195

I am RAJ CHITARA R/o Greater Noida today boarded a DTC Bus from Botanical Garden Metro Station, plying on Route # 347 having Registration No. DL1PC7195. I bought ticket of Rs. 24/- from Botanical Garden Metro Station to Laxmi Nagar (Ticket...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nongsaibam Akbar
from Noida, Uttar Pradesh
Feb 7, 2021
Report
Copy

Bus conductor misbehave

Address: ORGI, MHA

I was traveling from DDA flat Mardangir to Nehru place at Bus Route No 427 of bus no DL 1P C9167 A/C bus around 3 pm dated 06/02/2021. I have given Rs. 20 for ticket and said for Nehru Place but Bus conductor firstly return Rs.10 and handover ticket of Rs.10 then I sit at right side of Bus conductor seat then after reaching Pamposh Bus stand Bus conductor demand to shown ticket and said your ticket is over so I told to conductor I have given...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
nkkishore
from New Delhi, Delhi
Jul 16, 2018
Report
Copy

complaint against worst service of bus route no. 910 in evening

Reference: Nihal Vihar/02
Date: 29.06.2018
To,
The Dy. CGM (Traffic),
Delhi Transports Corporation,
Scindia House, Connaught Place,
New Delhi- 110003.
Phone n.: 23353618

REMINDER-1

Subject: Complaint against Worst service of Bus Route No. 910 in evening

Dear Sir,

We are drawing your attention on Route Number 910. These buses...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shubhankar gupta
from Noida, Uttar Pradesh
Jul 14, 2018
Report
Copy

forcing me to pay 200 fine of without ticket

Respected sir/madam,

I am writing to bring to your attention a serious issue i had while travelling in dtc bus (Route no.473) on 14th june around 12.40pm. When i was just taking out and counting the money i had to pay for the ticket (₹5), from the next bus stop (Less than 350 meters ahead) three delhi transit ticket checkers boarded the bus and immediately asked me for the ticket. As i was about to ask the conductor, i had...
Helpful
33 other people found this review helpful
33 found this helpful
3 Comments
Report
Copy
J
joshi12
from Mumbai, Maharashtra
Apr 4, 2015
Aug 17, 2023
This thread was updated on Aug 17, 2023
Report
Copy

misbehaviour by ticket checker

Address: New Delhi, Delhi

i was travelling from mahipalpur to palam by bus no. DL 1P C8800 route no. 715A. i had taken a ticket of Rs. 20. At dwarka sector 1 bus stand some ticket checkers entered into bus and asked for ticket. But unfortunately i was unable to find my ticket at once. But ticket checker began to shout at me, i told him i have bought the ticket and that he may verify the same from the conductor. It was not that I was trying to get down from the bus...
Helpful
19 other people found this review helpful
19 found this helpful
4 Comments
Report
Copy
C
chawa12
from Delhi, Delhi
Jan 3, 2015
Resolved
Report
Copy
Resolved

POOR DTC ROUTE NO.910 SERVICES TOWARDS PASCHIM VIHAR

Address: New Delhi, Delhi

Dear Sirs, Many Many a times we have complained of poor services rendered by DTC ON Route no.910 to and fro Paschim Vihar Shivaji stadium but no action by DTC has been taken so far.People on this route can be seen stranded for hours together waiting to go to Sayyed gaon, Nihal Vihar particularly poor and old . One feels really pity that there is no conectivity to this 35 years old so claimed to be posh colony. At times people feel...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
C.Kanta
from Noida, Uttar Pradesh
Nov 10, 2014
Report
Copy

route no. 910 very very poor service during noon / afternoon

Address: New Delhi, Delhi

dear sir, It is regarding route no 910 from kendriya sachivalya to sayed nangloi vai paschim vihar has real poor srvice particularly during noon /afternoon.people can be seen stranded on bus stops for couple of hours together without witnessing a single bus. kindly look into the matter and do the needfull as many senior citizens travel to and fro central sect. - paschim vihar the only bus available with poor services. thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
azam salmaani
Oct 26, 2013
Resolved
Report
Copy
Resolved

delay in make the student bus pass of ggsipu

Address: New Delhi, Delhi

dear sir, i am the students of chanderprabhu jain college of higher studies which is affiliated to ggsipu and the university provide the concession in dtc bus pass and already sent the list of students in dtc deptt even the employee of dtc of alipur branch not make the pass and not give the information about it regards. azam...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dinkar.chawla
from Delhi, Delhi
Jul 2, 2013
Resolved
Report
Copy
Resolved

DTC complaint

Address: South Delhi, Delhi

Dear Concerned person,

I would like to bring in your kind notice that i was traveling in DTC Bus No:- 469 Anand Vihar to Ambedkar Terminal (DL-IP C-7063) on 2/July/2013 at 11:39 am and as per route we have to depart at Kalkaji Depot Stop but as per his own will driver choose wrong route and when passenger asked him the reason then he said because of traffic jam he choose wrong route.

When we asked conductor...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
manjarigupta
from Ludhiana, Punjab
Apr 11, 2011
Resolved
Report
Copy
Resolved

Complaint Against DTC Bus Driver

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/ Madam,


On 11th April 2011, I take DTC bus " DL 1P 2899" from Noida Sec-22. to Sec-12. This is to inform that the DTC bus " DL 1P 2899" bus no. 33 of the route "Bhajanpura to Noida Sec-37", was not stopping by the bus stops for the passengers to get down and I had to get down while the bus was half running and that too on the next stop. when I asked him to stop he misbehaves....
Helpful
1 other people found this review helpful
1 found this helpful
14 Comments
Report
Copy
M
Mohd. Kashif
from Noida, Uttar Pradesh
Jan 30, 2010
Resolved
Report
Copy
Resolved

Against DTC Bus Drivers

Sir,
I am employee of Sahara India TV Network, in Noida. DTC Route No. 33 is suitable for my office. I and my other staff come to office by route no. 33 but mostly the bus driver jumps the bus stand and passes away speedly. Today[protected] at 12:40 p.m. at J&K bus stand the bus of Noida depot (No. 7494) has passed speedly and I could not ride on the bus. We prefer DTC upon private buses but DTC driver's behaviour is so bad.br...
Helpful
2 other people found this review helpful
2 found this helpful
34 Comments
Report
Copy
J
janardan
from Hyderabad, Telangana
Jul 12, 2009
Resolved
Report
Copy
Resolved

Problems with street dogs

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
Area name : Taramani (Near Taramani Bus Stop, Pelli Amman Koil Street)
Chennai : 600113
We are very fed up with street dogs .Recently one of the dog has bitten up a girl of 9 years and his mother...We are facing a lot of problems due to presence of Stray dogs in the Taramani (Chennai). These dogs are often seeing chasing/playing...
Helpful
1 other people found this review helpful
1 found this helpful
96 Comments
Report
Copy
V
virender singh rawat
from New Delhi, Delhi
Mar 16, 2009
Resolved
Report
Copy
Resolved

Complaint against DTC bus Conductor

COMPLIANT
TIME between 7.30 pm
DATE[protected]
DESCRIPTION
I am virender singh and i am student i daily make up down from DWARAKA MORE METRO STATION to NAJAGARH.
today the above mentioned route no bus having registeration no. as DL 1P B6139, I am so disappintoted the behaviour of conductor even he using abuse language, he trying to hit me.
the incident take place over DWARAKA MORE METRO Station...
Helpful
33 other people found this review helpful
33 found this helpful
149 Comments
Report
Copy
D
dranupamar
from Noida, Uttar Pradesh
Apr 3, 2025
Report
Copy

Address: Delhi

I was driving - he overtook on the turn and hit me on the driver side - breaking my driver side completely

i escaped by inches

there are bus cameras - i want footage so that i can file criminal case against him

3 april - 8.50 am
kalindi Kunj
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    1
    17KumarSanjay
    from Delhi, Delhi
    Jan 15, 2025
    Report
    Copy

    Address: Rohini, Delhi

    I booked my ticket in bus route 165A DL51GD 9775 from Rohini Sector -16 crossing to Shahabad Dairy and it was booked. The amount ₹9 Debited from my account. The ticket went into view all, meanwhile the bus squad entered the bus and asked to show the ticket. I told the team that I have taken the ticket and shown my message despite the fact they misbehaved with me and penalized with ₹200. You can see the face of officials in this photograph who misbehaved. So, it is my humble request to take appropriate action such officials who harass the citizens of Delhi.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit