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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 3

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A
Aman Kaper
Feb 22, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Bus pass rejected due to Miscellaneous Administrative Reasons but fee not refunded
Submition of bus pass date : 16/02/2024
Bus application numbers:[protected]
Transaction ID:[protected]
Screenshot for payment and rejected applications

For refund purpose - Comment #4138889 - Image #0
For refund purpose - Comment #4138889 - Image #1
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    B
    Binu197
    from New Delhi, Delhi
    Feb 19, 2024
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    Bus not stopping at bus stop

    I resides at Virender Nagar, Janakpuri . My wife works at Mayur Vihar and she has to catch the early metro from Tilak Nagar in order to reach the workplace on time. This is regarding a cluster bus whose number is DL-1P D-4258 that reaches at Virender Nagar, Janakpuri between 6:05 to 6:15 am. There is a bus stop opposite of Indian oil petrol pump and the driver does not stop the bus even after showing the hand. Sometimes I have seen this bus...
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    Lokesh3903
    from NEW DELHI, Delhi
    Feb 16, 2024
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    Respect sir
    I apply for DTC ebus pass on 15 Feb 2024. The pass is general all route AC which cost me 1000.
    Payment was done but no mail had received regarding DTC bus pass.
    Kindly resolve my issue
    Lokesh Negi
    E-mail I'd - [protected]@gmail.com
    UPI reference no[protected]
    Order I'd no[protected]
    +1 photos
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      vishal27483
      Feb 12, 2024
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      On January 23rd 2024 I applied for student all route bus pass with application id[protected] online on the DTC website. I uploaded all the documents and filled out the form as well.
      Then after I hopped to the payment page where I made the payment via UPI (transaction id :[protected] but after a day I received an e-mail about my pass getting cancelled because of some discrepancy, but the payment I made is yet not refunded to me.
      Therefore I kindly request you to please refund my money so that I can apply for the bus pass again.
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        H
        Hrithik Varma
        from Visakhapatnam, Andhra Pradesh
        Feb 11, 2024
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        Address: 27-11-161
        Website: viha

        There are more than 10 dogs which are street dogs they just spoil everything thing at night for example clothes slippers plants ...
        Which became unbearable for whole street u must visit and take them with you...
        Location: sundarayya colony near Prasad shop...near Durga devi temple
        Pls look into this and solve as fast as possible..
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          rachit0511
          Feb 10, 2024
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          Dear DTC,

          I applied for the "Student All Route AC/Non-AC" bus pass on 18th January 2024, paying Rs. 100 via Paytm. Unfortunately, my application was rejected, and I seek a refund for the amount paid. Attached is the payment screenshot as proof of the successful transaction.

          Kindly assist me in resolving this matter.

          Thank you.

          Yours sincerely,
          Rachit
          +1 photos
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            Address: N.H school road, Mira Road East, Thane-401107

            Dear Sir/Madam,

            I am writing to bring to your attention a serious concern regarding the increasing population of stray dogs in our locality. The situation has become alarming, affecting the safety and well-being of residents, especially children.

            Description of the Problem:

            Stray Dogs Everywhere: Stray dogs have multiplied significantly in our area, making it difficult for residents to move around freely.

            Safety Hazards: These dogs often follow people, creating safety hazards for pedestrians and two-wheeler riders. Just two days ago, I had a near-accident when three dogs suddenly appeared behind me while I was riding my bike.

            Children at Risk: The presence of aggressive stray dogs poses a threat to children who play in the vicinity. There have been instances of dog bites, and parents are worried about their safety.
            Difficulty in Commuting: Residents find it increasingly challenging to walk or drive due to the constant fear of encountering aggressive dogs.

            Specific Areas Affected:
            Madhuvan Park
            Western Park
            Kingston Apartment Lane - Mira Road East (Thane 401107)

            Request for Immediate Action: I kindly request the MBMC to take urgent action to address this issue. Specifically, I propose the following steps:

            Dog Van Deployment: Please arrange for regular dog van patrols in our area to capture and relocate stray dogs.

            Sterilisation Drives: Conduct sterilisation drives to control the stray dog population.

            Our community’s safety and peace of mind depend on swift action. I urge you to prioritize this matter and ensure the safety of residents.
            Thank you for your attention to this critical issue.

            Sincerely,
            Ubaid Shaikh
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              M
              Mudit Tripathi 0806
              from Narela, Delhi
              Feb 7, 2024
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              Student bus pass application rejected

              Dear Sir
              I applied to Student bus pass AC/NON AC, I recieved an email regarding rejection of my application and I tried to apply again through the link in the email, but the site is not opening . Kindly help me in this either making my pass again or reverting the money.
              Thank you...
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              R
              Rajtiwari.
              from Delhi, Delhi
              Feb 7, 2024
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              My e-bus pass is rejected even though I filled appropriate details and attested original documents.
              Kindly refund my payment
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                R
                Rahul Passi
                Feb 5, 2024
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                I have submitted e bus pass form on 24th Jan but not received my bus pass or money yet. My application number is[protected]
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                  T
                  Tarun989u
                  from Najafgarh, Delhi
                  Feb 2, 2024
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                  Address: Vpo mundhela khurd village, new delhi 73

                  Hello sir i am Tarun kumar, I applied for student all route ac /non ac bus pass online and payment is done of 500 but unfortunately it was rejected please refund my whole amount

                  Bus pass application id is[protected]
                  Upi reference id no. is[protected]

                  Sir please solve this ASAP
                  Thanku sir
                  +1 photos
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                    J
                    Jogesh Pachouri
                    from Delhi, Delhi
                    Jan 31, 2024
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                    Address: WZ 133 , Nimri Village , Shastri nagar, New Delhi

                    I have applied for a bus paas on 29 january 2024 . But my Application has been rejected on 30 January 2024 stating Your Bus Pass Application ID[protected] has been rejested due to non submission of miscellaneous administrative reason .

                    I paid 100 rupees via phonepay and after rejection i have not got the refund for the same .
                    date of application : 29 january 2024
                    Application number :[protected]
                    duration : 1 month
                    amount : 100

                    transaction ID : T2401292330394589171599
                    paid to : sbiepay [ Delhi transport Corporation ]
                    paid via : Phone pay
                    Payment date : 29 January 2024
                    Payment Time : 11:30 pm

                    kindly look into the matter and try to provide the refund .
                    humbly request sir / madam
                    +2 photos
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                      Gaurav@250
                      Jan 30, 2024
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                      Address: Laxmi Nagar

                      Dear Mam/Sir,

                      Date[protected], on Tuesday, I catch the bus from Laxmi Nagar bus stop, Delhi in route number 473 bus number DL 51 EV 1427, due to there being a lot of crowd in the bus, as soon as I entered the bus, I I went to the front side of the bus and stood there. I saw that a ticket checker was checking people's tickets there. He asked me to show the tickets. I told him that I had just boarded the bus from this stop and I take online tickets daily. you give me two minutes, I will book the ticket right now. As soon as I said this, the ticket checker started abusing me and misbehaving with me and I was forced to pay the fine.

                      I have two questions for you
                      1 A man boarded a bus and was caught immediately after boarding. So, should he book the ticket from home or after boarding the bus?
                      2. Who gave the right to publicly abuse a ticket-checking person?

                      I would also Like to file a complaint against Delhi DTC but their site has no option (Complain URL Not working)

                      I Request that you Please resolve this issue and take strict action on this ticket checker

                      Thanks
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                        A
                        Ayush sharmaji
                        from Delhi, Delhi
                        Jan 30, 2024
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                        I apply dtc bus pass on 29 Jan 2024 bus my form is rejected I don't know why.
                        Please approve my application or giving in refund.
                        Please
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                          its.rohann
                          Jan 28, 2024
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                          Dear Delhi Transport Corporation,

                          I am writing to bring to your attention an issue I have encountered with my DTC bus pass application, which I submitted on 26/01/2024. Unfortunately, my application was rejected.

                          I understand that there may be reasons for rejection, but I kindly request a refund of the 433 rupees that I paid for the bus pass. The application number is[protected], and my mobile number is [protected].

                          To facilitate the refund process, I am attaching the payment proof for your reference.

                          I appreciate your prompt attention to this matter and look forward to a resolution.
                          Thank you for your understanding.

                          Sincerely
                          ROHAN
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                            kunalsharma356
                            Jan 25, 2024
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                            The conductor on the route of bus 8 towards Badarpur from Noida is taking money for himself without providing ticket.

                            When refused to pay online to his account. He started abusing and called the Marshall present and threatened to give a false challan.

                            This is what you can expect, when you want to purchase tickets online and refuse to pay bribes to these people
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                              A
                              Akash_00880
                              from Delhi, Delhi
                              Jan 19, 2024
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                              Address: Rewla khanpur, najafgarh, south west delhi, delhi

                              Hello sir, I have a complaint regarding that I applied for student's bus pass on 12/01/2024 and 19/01/2024 for 1 mont each. But after paying money, I did not received any notification and my money was transacted already. So, i want to say that either send my bus pass or return my money.
                              I hope you will work on it soon.

                              Thank you
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                                V
                                from New Delhi, Delhi
                                Jan 18, 2024
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                                Complaint of bus driver not moving as per route /DW1

                                Website: [email protected]

                                My name is Vasudha Vohra, and I am writing this letter to report unethical behavior of driver of DL1PD 4915 /DW1 ..

                                I boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

                                After reaching Palam more the bus driver abruptly asked all 10 to 12 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalpur & we need to take another bus from here to go there, . When i asked bus driver...
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                                V
                                from New Delhi, Delhi
                                Jan 18, 2024
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                                My name is Vasudha Vohra and I am writing this letter to report unethical behavior of driver of DL1PD 4915

                                i boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

                                After reaching Palam more the bus driver abruptly asked all 10 to 12 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalur & we need to take another bus & move to airport via Aero city instead due to which we were late for office.

                                This is truly unprofessional & unethical behavior on driver's part.

                                I request you to kindly look into the same at the earliest possible. I shall be highly thankful for your kind support. In case you need any further clarification, please reach out to me at my mobile no . [protected]..
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                                  V
                                  from New Delhi, Delhi
                                  Jan 18, 2024
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                                  My name is Vasudha Vohra and I am writing this letter to report unethical behavior of driver of DL1PD 4915 .

                                  i boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

                                  After reaching Palam more the bus driver abruptly asked 8 to 10 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalur & we need to take another bus as he will move to airport via Aero city instead due to which we were late for office.

                                  This is truly unprofessional & unethical behavior on driver's part.

                                  I request you to kindly look into the same at the earliest possible. I shall be highly thankful for your kind support. In case you need any further clarification, please reach out to me at my mobile no . [protected]..
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