Customer ID:
[protected]@ybl
Details of payment:
Payment to Delhi University through icici - eazypay
Pay for
Fees payment done by PhonePe Sbi account.( 510/-rs.)
Transaction id : [protected]
Reference number - [protected]_[protected]
Date: 17/07/2022
Sir, my issue is regarding to failure of payment. This Sunday(Date- 17/07/2022, time- 01:05 pm) my account balance is deducted while making a payment for Delhi university STUDENT_EXAM_FEE_2022_JANUARY, Mata Sundri College for women, NCWEB of Rs. 520 through eazypay- icici gateway.
In brief :-
Actually, the matter is when i proceed to payment page after entering all
credentials of my upi mode then the payment was transacted from PhonePe. After a duration 5 minutes, the website shows me an error message in which it is written that " Transaction is not successful. Payment process not completed." Also, in my college dashboard there is an option for pay fees but i have already paid. and i checked eazypay website by filling in my mobile number, but no information is showing.
I contacted the biller i.E.T.I.M.E. But they don't have much information regarding this. I want you to please make a refund to me for the balance
that is incorrectly deducted from my account. I would be grateful if this issue could be resolved without further delay. I am posting few snapshots of this incident that may be helpful to you in sorting out this poblem.
Delhi University customer support has been notified about the posted complaint.
Aug 24, 2022
Updated by Krapangi Amount that was deducted 510 Rupees