[Resolved] Delhivery / Ssn Logistics — courier pick up

clymaa

from Siliguri, West Bengal

Address:

Bardhaman, West Bengal, 713102

We are a trademark registered and apparel brand.We are seller in different e-commerce websites. We are seller in amazon, flipkart, snapdeal, paytm, shopclues and our own website.
We dispatch several shipment everyday.
Delhivery pickup man don't arrive on due dates repeatedly.Even he arrives sometimes after 4 to 7 days for pick up.Many websites make us penalty for this.But Delhivery courier remarks we don't handed over shipments which is completely false, lie and baseless.Even the courier man is so rude, they sometimes arrive and run away after ringing the bell without awaiting for our arriving to door front.
We are losing business for this courier operating in PIN 713102.Please take action urgently.

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Dec 18, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Delhivery Customer Care's response Hi,

We apologize for the experience you had to go through. Please share us your registered name with us so that we can take it forward to resolve the issue.

Thanks & Regards,
Team Delhivery