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Dena Bank Complaints & Reviews

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Updated: Feb 6, 2023
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Dena Bank reviews & complaints page 6

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K
kishor rawal
from Basti, Uttar Pradesh
Dec 14, 2018
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Respected sir/madam, i kishor rawal resident of gomtinagar lucknow. Having bank account in dena bank of aligang branch lucknow. 14/12/2018 around 3:19 pm i withdraw 5000 from atm machine having atm id d41d276811 of central bank of india located at jopling road lucknow. But atm didnot dispense any money to me, at the time my account of dena bank has debited by amount 5000 (Rupee five thousands only). I kishor rawal request, to the respected member for the resolve of my query and refund of my amount rupee five thousands only (5000).
Name: kishor rawal
M. No: [protected]
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    M
    Madhusudan YR
    from Dharwad, Karnataka
    Dec 12, 2018
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    Address: Bangalore, Karnataka, 560061
    Website: www.denabank.com

    Dear sir, dena bank website for net banking is not opening for at least the past 2 days. Seems to be some security issue. I have copied the error message below for your reference. Please do the needful at the earliest.

    Your connection is not private
    Attackers might be trying to steal your information from www.denabank.com (For example, passwords, messages, or credit cards). Learn more
    Net:err_cert_symantec_legacy
    Warnings may be common while websites update their security. This should improve soon.
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      P
      Poonam Pardeshi
      from Pune, Maharashtra
      Nov 30, 2018
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      I used the atm at jm road pune. I transacted the amount of about rs. 7100 about $98 on 28th of november 2018. My us account chase was debited but the cash was not dispensed dues to some fault of the atm as per representatives of the bank told me when i went in to complain. They said the transaction will be reversed but it has been 2 days already and they haven’t done so. I require immediate respose to this matter.
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        S
        Suryakant Meshram
        from Akola, Maharashtra
        Nov 12, 2018
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        Address: Amravati, Maharashtra, 444603

        I am suryakant narayanrao meshram from amravati i have an account last 8 year. I request to the clerk to change my account name accordance with aadhar card and gives application for that the clerk of dena bank camp amravati correction made by blue pen instead of print the copy. I immediately contact the manager but they are not support. And it's urgent for me because my epf was not sanctions due to that reason. They insult and laughing on me.
        Nov 12, 2018
        Updated by Suryakant Meshram
        Complient against Dena bank camp Amravati
        Sir today I received a message from bank that amount of 236 is debit from my account i don't do this then how and where the money is gone .I call you help line no but it's not working .As I am in my hometown here is no branch of Dena bank .Please tell me what to do??

        misbehavior of clerk and manager - Comment #3297882 - Image #0
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          A
          ashwanik07
          from Delhi, Delhi
          Oct 31, 2018
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          The complaint is against the manager and other employees of dena bank paschim vihhar new delhi.

          I have availed housing loan from dena bank of rs.10/ lacs and now it is only remained rs. 1.90 lacs . Unfortunately, due to the illness of my husband and mother in law we could not deposited 2-3 installments . My husband told the branch manager that he will deposit the over due as soon as possible. But after giving the assurance to the manager, the branch manager and 3 -4 other employees came our residence and giving threaten to our neighbors in our absence to sue in the court. and using inappropriate words to defame our goodwill

          I Anjali Arora w/o Ashwani Arora has been threatened by the manager and other employees of dena bank to sue in the court.
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            C
            chandreshagrawal
            from Ahmedabad, Gujarat
            Oct 11, 2018
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            Address: 380026c

            I have 2 account in dena bank amraiwadi ahmedabad

            Shiv durga ceramic[protected]
            Shri agrasen trading co[protected]

            Since last 2 days not getting otp so not able to do transaction
            Not able add beneficiary

            I have 1 account in sbi but never found such issues

            Even in dena bank since long not able to check our transactions history so not able to take prints for our record

            Pl solve immediately

            Getting frequent issues
            Oct 11, 2018
            Updated by chandreshagrawal
            chandreshagrawal
            Dear sir debit rupees in my a/c i complaint it in my meta shakha branch but not responding correctly. This problem again 30/10/2018 pls check it...

            online net banking - Comment #3257756 - Image #0
            Money is debited from my account but not cash withdrawal in sbi Atm
            I am case withrow by bhamasa company Atm In Rajasthan dist~Jodhpur village~bhojasar ... When I procces case withro ATM Show Transection Could Not Be Completed and Have not Receive Case but In bank debited money in my Account
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              S
              sagarthakur
              from Mundi, Madhya Pradesh
              Oct 10, 2018
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              Address: Dhamtari, Chhattisgarh

              I have done trasaction of rs. 6000 in a/c no.[protected] on date :- 26th of september 2018. And transaction id is p1808260952469190695402 uti:- [protected] through phone pay from my mobile but the amount is not credited to the above a/c as mentioned. But it is debited from my a/c no.[protected].
              Plz help me out.
              Thanking you,


              Yours faithfully
              Sagar thakur.
              +1 photos
              अज्ञात कारणों के चलते खाता बैंक द्वारा ब्लॉक कर दिया गया है और मैं होम ब्रांच पहुंचने में असमर्थ हूं इसलिए कृपा करके मेरा खाता वापस से चालू करें
              Shishpal choudhary's reply, Oct 20, 2018
              मेरा बैंक खाता ब्लॉक हो गया है अपने कृपा करके वापस चालू करें
              I have buy a product from amazon and I have returned it back and the amount of refund is initiated from them but it is not credited in my account and reference number given by them is[protected].

              transaction issue - Comment #3275676 - Image #0
              The Manager and one of cash counter staff doesn't have the manners to talk with the customers. If any of the customer doesn't have the knowlwdge of information then they should tell them instead of barking at them. Horrible behavior experienced by my mom. And i cannot tolerate this. Action should be taken or else i am surely gonna close my account
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                B
                Bhupesh Panwar
                from Phaltan, Maharashtra
                Oct 2, 2018
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                Address: Dhule, Maharashtra, 424304

                Dear sir,
                Pfa

                Yesterday i was go in atm for withdraw money but the amount was deducted & cash not withdraw from atm. Its happen 3 times with me on yesterday.
                I was 3 times tries to do withdraw amount but all the times amount was deducted but money not withdraw from atm.
                Please check & revert why this happens & when will i get refund of my that deducted money
                Here is mentioned all the details along with ac no., transaction id, time &

                Name account number amount deducted tranaction id refrence id date time
                Bhupesh panwar [protected] 4900 s37679837 [protected] [protected] 6:49 pm
                Bhupesh panwar [protected] 4900 s37697039 [protected] [protected] 6:51 pm
                Bhupesh panwar [protected] 5500 s37709017 [protected] [protected] 6:52 pm
                Yesterday i add money to my phonepe wallet 1500 but ur bank charged 2 times 1500+1500, kindly check and return my 1500...2 times debited money but 1 time added to my wallet

                amount deducted but cash not withdraw from atm - Comment #3238010 - Image #0
                My dena bank upi pin not working properly
                Related app on google pay, paytm app

                amount deducted but cash not withdraw from atm - Comment #3257721 - Image #0
                I made a transaction on HDFC by using my debit card of rs. 5000 on OCTOBER, 2018(date not remember). The transaction failed and transaction declined msg popp up but money was deducted from my account . my contact no. is [protected]. Please help in this regard.
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                  M
                  Makeup and Perfect !
                  from Mumbai, Maharashtra
                  Sep 18, 2018
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                  Address: 421202

                  On 17th of august I had gone to an ATM of dena bank and withdrew 4000 inr but due to the machine problem money was not able to completely dispense from the ATM hence it took the money again this happened for 2-3 times and then the watchman told he would restart the machine. So no one else can take the money, but still it was debited from my account.. And on 21st of august I registered a complaint in my nearest bank (dena bank dombivili west) and they said we have to go to the home branch (prabhadevi branch) and there as well they were not ready to hear us out and said we have to contact customer care. So we did contact and a complaint was finally raised with the complaint id DBEV[protected] without informing us the complaint was resolved and said we will not be getting the money. And they could have resolved the complaint on the first watching the ATM cctv camera but they stretched it so much and due to their machine problem and not servicing it properly we have lost our money, I am closing all my accounts from dena bank, thank you dena bank for your such a ridiculous behavior. As it is I'm not gonna get my money back; even if it was a nominal amount but tomorrow it could be a huge amount. So I want to spread the awareness among all the consumers of Dena bank about non cooperative behaviour of staff call centre and service
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                    S
                    Sugam Pathak
                    from Delhi, Delhi
                    Aug 18, 2018
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                    Address: Faridabad, Haryana, 121005

                    On 06.08.18 i had withdrawn cash from syndicate bank atm here in nit faridabad however after completion of transaction when cash was about to come, electricity went off because of which cash was not dispensed from atm but money was deducted from my account.

                    I have raised the concern with by account holder bank i. E. Dena bank against complaint number dbew[protected]
                    For amit dwivedi however no action taken yet.
                    Sir. My name is niket and my account in dena but sir my rifund not show me.. Sir please call
                    Dibrugarh branch, khalihamari, assam
                    Very slow service and ...miss behaviour staff ..
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                      P
                      Prashant Belsare
                      from Pune, Maharashtra
                      Aug 14, 2018
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                      Address: Indore, Madhya Pradesh

                      Wrongly debited stipend in account no.[protected] instead of[protected] of nitesh seliwal working at metro cash and carry pvt. Ltd. Indore the stipend wrongly debited for last two month.

                      The amount of stipend is for june 2018 rs. 1058
                      The amount of stipend is for july 2018 rs. 8200
                      Total rs.9258.00
                      This is for dena bank indore branch.
                      Request to stop the payment and lock the account and if possible refund back to account no.[protected] which is correct account no.

                      Request to revert back with solution.

                      My mail id [protected]@gmail.com
                      Respected sir,
                      2000 rs was debited through my account without any using or any resion please refund this amount as early as possible im very needy for money
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                        M
                        Malapati Vijaya bhaskar
                        from Delhi, Delhi
                        Aug 13, 2018
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                        Address: Anantapur, Andhra Pradesh

                        Iam malapati vijaya bhaskar i try to with draw (Oriental bank atm) (9/08/[protected]/- amount but amount is not coming but amount is debited in my account. And i try 2times in sam bank atm but mani is not coming but 2 times debited my amount 1000/- s one time transaction credited but onther transaction not credite... But am waiting few working days but is not credited.. So plzz check and credit my amount thank you (My account no[protected]. Guntkal branch. Malapati vijaya bhaskar mob [protected]
                        Aug 13, 2018
                        Updated by Malapati Vijaya bhaskar
                        Malapati Vijaya bhaskar
                        Account[protected]
                        Guntakal a.p (branch)
                        Mobile no [protected]
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                          R
                          Ramees Raj
                          from Suriapet, Telangana
                          Aug 5, 2018
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                          Address: New Delhi, Delhi, 110017
                          Website: [email protected]

                          Sir i have saving account in dena bank my account is disputed 19000rs on 17.07.2018 my saving account no is[protected] i m not using my atm and any kind of net bankinking. I camplaint 2times and submit dispute form in home branch bt i cnt get any kind of solution. Nd bank staff not tell me anything clearly
                          I want my refund back as soon as possible.
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                            S
                            sharwan kumar agarwal
                            from Sawai Madhopur, Rajasthan
                            Jul 31, 2018
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                            Address: Sonbhadra, Uttar Pradesh, 324001

                            आपकी बैंक ने मेरे द्वारा जारी किया गया चेक़ राशि 200000/- का बिना कोई कारण बताये वापस कर दिया | कारण पुछने पर अभी तक कारण नहीं बताया हें | शाखा कार्यालय एवं इसके कंट्रोलर को भी मेल किया हे कोई जबाब नहीं दिया | उसके बाद प्रधान कार्यालय को भी मेल करा पर आज तक कोई जबाज़ नहीं दिया | बैंक की ऑन लाइन शिकायत दर्ज कराने की भी वेब साइट बंद हें |

                            श्रवण कुमार अग्रवाल
                            [protected]
                            SB A/C[protected]
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                              A
                              Anshul Kedia
                              from Gurgaon, Haryana
                              Jul 23, 2018
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                              Address: Kanpur, Uttar Pradesh, 208001
                              Website: Birhana Road, Branch

                              Need clarification on below request... Bank branch says it is old account and cannot provide explanation. Though, they have debited huge amount - 73, 600
                              Without any clarification and notification...

                              Sir,

                              Loan account number[protected]
                              Loan type - dena vidyalaxmi

                              This is to bring under your notice that my loan account has been debited with an unknown debit entry of amount - 73, 640.00 as of 30-jun-2018. (Though i was settling my loan account balances on more that effective basis.) you are requested to look into the matter and provide me with a suitable explanation on why this amount has been charged to my account? And what calculation parameters were used?

                              Further, on reviewing the interest report and account statement, i found that the interest has been charged on compound basis since beginning of the loan account i. E., as of '10-jul-10' including my study + moratorium period (07'2010 to 07'2015). Though as per agreement, it is clearly stated that for this period, interest is expected to be charged on simple basis. Moreover, penal charges were applied for this period but, repayment is always optional for study + moratorium period (07'2010 to 07'2015) tenure which clearly points out the discrepancy.

                              Kindly go through the account statement and rectify it at your end or provide me satisfactory explanation for the mismatches.

                              Also, i was told by the branch during my verbal communication that my account would be automatically switched to mclr on retro basis effective from 2016 which is also not done thus causing me monetary disadvantage.

                              All this is causing very inconvenience to me and also affecting our relationship. Please provide me a proper clarifications and get my account rectified so that i could clear out my out-standings and get this loan account closed asap.

                              Please respond at earliest.

                              Thanks,
                              Anshul kedia
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                                M
                                Mohd Arkam
                                from Bengaluru, Karnataka
                                Jul 22, 2018
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                                Address: Allahabad, Uttar Pradesh, 211001

                                Hi Team,

                                I took an educational Loan from Dena Bank Rambagh Branch Allahabad Uttar Pradesh in the year[protected]. There is a scheme called Central Interest Subsidy Scheme for reimbursement of Interest paid on the Laon. But the Bank failed to Claim the Interest from the Central Govt.
                                I have been running behind for this from past 5 years. The Branch from
                                where I took the Educational Loan always give false explanation
                                together with the Head Branch Lucknow office. I have always been
                                dropping Emails to them but no reply.
                                In 2015 when I got to know that the Government has forwarded the
                                deadline for the Bank to claim the subsidy again my Father went to the
                                Dena Bank Rambagh Branch and submitted the Income certificate after
                                that also the Bank failed to Claim the same from there end. I have
                                attached the proof also which clearly states that my father submitted
                                the document on 15 September 2015 which comes before the Deadline. The
                                Document attached is from the Head Branch Lucknow.
                                I have always been submitting my Income certificate to the Bank but
                                still they failed to Claim.
                                Its totally unacceptable and done cheating to me. They haven't done
                                there Job anytime and neither take the Responsibility of the same.
                                Please HELP !!
                                Jul 24, 2018
                                Updated by Mohd Arkam
                                Hi Team,

                                Any updates on the issue. Please HELP !!

                                Regards,
                                Mohd Arkam
                                Aug 03, 2018
                                Updated by Mohd Arkam
                                Team any updates till now. I did not get any updates from anyone. Its been over more than 10 days. Please HELP !!

                                Regards,
                                Mohd Arkam
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                                  C
                                  C.S.BALAKRISHNAN
                                  from Thiruvananthapuram, Kerala
                                  Jul 21, 2018
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                                  Address: Mumbai City, Maharashtra

                                  PRCR/[protected]/04/07/2018 RS 542
                                  PRCR/[protected]/04/07/2018 RS 542
                                  Kindly reverse the above debits which were rejected by swiping machine at POS However my SB a/c[protected] C S BALAKRISHNAN was debited twice erroneously since payment could not be effected at the POS I request you to kindly reverse the above transactions and afford credit In my above account please.
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                                    J
                                    J K Parmar
                                    from Chennai, Tamil Nadu
                                    Jul 17, 2018
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                                    Address: Ahmedabad, Gujarat
                                    Website: crm.denabank.co.in/CustomerComplaint/#

                                    Complaint regarding amount lying in our SB A/cs. and Bank is not recovering the amount and make the accounts freeze to operate or close as more than 7 - 8 years passed. Bank has not filed any court case against me nor I had filed any P L A/suit against bank's order of dismissal from services. I request Bank to recover the amount of so-called loss to the Bank as per Charge Sheet from the amount lying in our accounts with Bapunagar Br. since seven-eight years and makes our ACS free to close or to operate. Closing complaint without decision and blocking email ID and IP addresses shows Bank people negative attitude and non-cooperation. Why matter is kept pending giving stupide reasons since seven eight years ? Recover the amount from my SB ACs and close the complaint.
                                    +1 photos
                                    Aug 25, 2018
                                    Updated by J K Parmar
                                    Instead of taking decision-action to Close Complaint, Bank is giving Any STUPIDE-CARELESS reason by Any Ref. No. which having no concern and increasing Nos. ONLY. I will not stop complaining till appropriate decision by Bank i.e. Recover the amount of so-called loss to the Bank as per Charge Sheet from the amount lying in the ACs since 7-8 years and makes our ACs free to close or to operate. Blocking email ID and IP addresses shows negative attitude and non-cooperation of the Bank.
                                    Mera atm mere paas ghar me tha phir bhi mere account so 19000rs withrawl ho gaye plz refund my amount. Nd Home branch wale bhi thk se baat nhi kr rhe bol rhe h ki 1month baad aana

                                    long pending issue reg. sb acs with bapunagar br. ahd. - Comment #3165722 - Image #0
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                                      N
                                      Nitin Suthar
                                      from Ahmedabad, Gujarat
                                      Jul 14, 2018
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                                      Address: Sabarkantha, Gujarat, 383255
                                      Website: Indian consumer complaints

                                      Hii dena bank
                                      This is Nitin Suthar i was pay online shriram finance to 1800.00 rupess date of
                                      [protected] deduct in my account not credit in shriram finance that was show on display transcarion failed.
                                      so i request dena bank customer and complaint service plz look into this matter and do needful so i had going problem of money they are not help me

                                      regard
                                      Nitin Suthar
                                      [protected]
                                      I don't have received to my money transection RS 5000 due to atm machine shut down
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                                        prabhat computer academy
                                        from Bhusawal, Maharashtra
                                        Jul 10, 2018
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                                        Address: Raigad, Maharashtra

                                        माझे देना बँक शाखा मुरुड येथे प्रभात कॉम्पुटर अकॅडमी या नावाने करंट अकाउंट आहे दि ०५-०७-२०१८ रोजी igrmaharashtra.gov.in या वेबसाईड वरून दस्त हाताळणी फी चे रुपये ३२० चे चलन चे payment डेबिट कार्ड च्या साहाय्याने केले माझ्या खात्यातून रुपये कमी जहालें त्याचा sms मला आला तसेच नेट बँकिंग चा वापर करून मी माझे अकाउंट स्टेटमेंट पाहिले त्यामध्यही ३२० रुपये कटल्याचे दाखवते परंतु दस्त हाताळणी फी चे चलन प्रिंट होत नाही कारण Transaction फेल दाखवते- तरी ३२० रुपये माझ्या खात्याववर परत जमा करावेत जेणेकरून माझ्या खात्यावरची शिल्लक ३२० रुपयांनी वाढेल.
                                        +1 photos
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