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Dena Bank Complaints & Reviews

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Updated: Feb 6, 2023
Complaints 346
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Dena Bank reviews & complaints page 8

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M
Mahipalsinh K Chavda
from Visnagar, Gujarat
Apr 30, 2018
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Address: Mehsana, Gujarat, 382865

नमस्कार साहब,

में गुजरात के महेसाणा जिले के डाभला गाव से हूं मुझे पाक धिरान चाहिए पाक उगाने के लिए मैं ने सब डॉक्यूमेंट रेडी कर में बैंक पहोचा तो मैनेजर साहब छुट्टी पे मेने कॉल किया तो बताया में शादी में हूं 1 हप्ते बाद आऊंगा मैने बोला ठीक है तो आज 1 हप्ता खत्म होते में बैंक में गया तो उन्होंने मेरे डॉक्यूमेंट को देखे बिना ही बोल दिया मेरे पास वक्त नहीं है ओडिट चल रही है 2-4 दिन बाद आना तो क्या ओडिट ग्राहक से ज्यादा मायने लगती है??

कृपया आप मेरी हेल्प कीजिए sir

एम.के. चावडा
No:[protected]
गाव: डाभला तहसील: वीजापुर, जिला:महेसाना,
Pincode 382865
Apr 30, 2018
Avinash chilkaya's response
ATM Expired on Jan 28
I have acct.in Dena bank.I have ATM. which ATM is expired on Jan 18.I had given complaint to bank several times I had gone to bank bank officials said we put it I had given complaint on bank web site no is [protected] till now I not get any response now 4 month pass. my name Avinash chilkaya
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    D
    diff_2013
    from Pune, Maharashtra
    Apr 25, 2018
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    Tell me when internet banking works on dena bank. This is one of the most hopeless ecom applications ever built.

    Most of the times despite on good broadband internet, the server times out or auto loggs off for long login period or it simply goes into internet server error.

    See the attached screenshot. You can see the internet server error. Several times i have written to helpdesk but no one responds.
    +1 photos
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      P
      prem bagariya
      from Jaipur, Rajasthan
      Apr 19, 2018
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      Sir my acct was credit by 3000. I receive an sms that my acct is credit by 3000. But when i go to bank for debit tha money the casier say that there in no credit in your acct. I have tranjection reference no and tell them to check with tha tranjection no. Then the branch manager said that "its not our job, ham kitno ka check karte rahege." this incident is regarding dena bank badhal jaipur rajasthan. So plz do tha needful.
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        D
        Dada Jadhav
        from Malegaon, Maharashtra
        Apr 13, 2018
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        Address: Nashik, Maharashtra, 423102

        Dear sir,
        I have saving account in your bank at deola, distict-nashik maharashtra ifsc coad - bkdn0520343. I have deposited more than 4 cheque in drop box
        On date 17/02/2018. The cheque are intercity clearing branch of deola merchant's co. Op. Bank. Those cheque's are return at your branch on 11/04/2018. Meanwhile we inquired about the same 10-15 times in thees 54 days. There is not proper response from you staff. They were reply that clearing is not received from another side.
        Will you please explain that what is rule of cheque clearing in rural intercity branches. There are a lot of complaint like this in your branch. Lots of people are suffering in this issue.in between those 54 days we cant take any action the party who gives us the cheque and legally your branch is also responsible for for the loss.
        Why we don't complaint against you to consumer court or rbi?

        Hope you reply positively.

        Regards
        Aanna khandu jadhav.
        Account no[protected]
        Mobile no - +91 [protected]
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          A
          from Bhopal, Madhya Pradesh
          Apr 13, 2018
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          Address: Junagadh, Gujarat, 362260
          Website: Dena bank

          Dena bank na. Mara account mathi 4000/- rupiya debit thai gya me jyare bank ma khyu k
          Me rupiya upadya nathi k mara account na ministestment ma pn nthi batavta k rupiya debit thaya 6 to pn mendarda branch ma jyare phone kryo to khub j saral bhasa ma kidhu e amari javabdari nathi tame j debit krya 6

          Jyare aa babat me atm pachhal aapel number ma call kryo to kahe e technical problem 6
          Amari bhul hti pn mare rupiya ni jrur hovathi tene khyu k aaje j jota aene kidhu 15 -20 day thase aavta
          Mendarda branch khoto javab didho fraud kryu 6
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            H
            Hridaya narain lal
            from Lucknow, Uttar Pradesh
            Apr 3, 2018
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            Address: Lucknow, Uttar Pradesh, 226016
            Website: denabank.co.in

            I am a railway pensioner-retired as agm from central rly, mumbai. A new ppo
            [protected] was issued in sept.2017 by [censored]ao c. Rly. Fixing my pension
            At rs.91100. But i cotinue to be paid at old rate of rs.86095. According to old
            Ppo - cr[protected].. Arrears of payment from 01/01/2016 is also reqd. To be
            Paid.
            I get my pension from dena bank through their branch at lucknow (Ghospura).
            The pension pay order is issued by [censored]ao central rly. To dena bank, mumbai.
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              M
              Murugavel hema
              from Chennai, Tamil Nadu
              Mar 26, 2018
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              Address: Tiruvarur, Tamil Nadu, 612804
              Website: [email protected]

              Hi sir,

              Three days before i trys to withdrawal 1000 amount in sbi atm, but that time atm had only 2000 rupees (I did this action two times).. So, then i enter 2000 amount, then i withdrawal only 2000 ruppes only. But my account was reduced to extra 2000 rupees.. That is unwanted reduced, i taken only 2000 ruppes but my account reduced 4000 ruppes. So, please immediately refunded my 2000 ruppes amount.. Already 4 days gone.. Please quickly take action.

              My account#:[protected]
              Ifsc:bkdn0621864
              Name: murugavel k
              Place: kumbakonam
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                R
                RV S
                from Mumbai, Maharashtra
                Mar 18, 2018
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                Address: Mumbai City, Maharashtra

                Bank erroneously transferred someones money into my account. Rs 50, 000/-
                We did not report it as expecting a similar amount from other resource.
                Bank transfers this amount from my other account in same branch without my info.
                They said they have right to do so. I told them that money not ours so definitely we don't want, but you have to atleast inform us before transferring.
                They also charged interest of rs 23, 000/- claiming it as loan interest on rs 50, 000/-
                Till date bank refuses any wrongdoing on their part
                Must have writen atleast 10 to 15 letters but no response
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                  A
                  Ankita Majithia
                  from Mumbai, Maharashtra
                  Mar 17, 2018
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                  Address: Mumbai City, Maharashtra, 400703

                  This mail i sent to bank manager and to complain desk too on 15.03.2018, yet no respond from bank manger. Please check the same and do the needful.
                  "this is in reference to my visit at bank on 8th march-2018. I have request you to return my policies which has given to your bank against provision of bank guarantee, in the year 2003. Xerox of paper is submitted to your bank.

                  As the record was more than 10 year old you told me to give you some time to check the same.

                  Today when i called you regarding same you said you could not find any record and can not help me for same.

                  You also said that why should you check such old records and i do not have any right to ask for such documents now after so long, as you are not responsible for same. When i told you to give me in writhing that you are unable to help me you denied and said that i can go wherever and complain or write to any one regarding same.

                  I being old customer of dena bank never though of such reply from my bank or bank manager.

                  I will once again request you to help me.

                  Here by attaching copy of papers again.

                  Thanks and regards
                  Ankita majithia"
                  +7 photos
                  Mar 17, 2018
                  Updated by Ankita Majithia
                  Please check my above complain do the needful at earliest.
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                    A
                    anuv1906
                    from Hyderabad, Telangana
                    Mar 7, 2018
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                    From navlakha branch, indore, nobody is available on phone, nobody cares to reply e-mails, none replies letters, and this is happening for about six months! As a result i had to get some accounts transferred. By god's grace and goodwill gesture of the local branch i am getting a helping hand.
                    I am writing this in desperation. Will i get the sdr in near future?

                    A senior citizen customer
                    Mar 27, 2018
                    dyhichch's response
                    dena bank customar care [protected]dena bank customar care [protected]dena bank customar care [protected]
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                    dena bank customar care [protected]dena bank customar care [protected]dena bank customar care [protected]
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                    dena bank customar care [protected]dena bank customar care [protected]dena bank customar care [protected]
                    Dena bank customar care [protected]dena bank customar care [protected]dena bank customar care [protected]
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                      R
                      Raghuveer23
                      from Ankleshwar, Gujarat
                      Feb 21, 2018
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                      Address: Navsari, Gujarat, 396445

                      My atm/debit card is not working since last week. I am unable to so online payment. And the message is showm that your card is frozen or blocked. Bank didnt inform me why they blocked my card. This is not fair. I am facing too many troubles due to this. Please do the needful and unfroze my card. At lesat they should inform me before close my card. Now what should i do. Please tell me nd solce my problem as soon asposible
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                        A
                        Arun bembde
                        from Pune, Maharashtra
                        Feb 5, 2018
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                        Address: Latur, Maharashtra, 413512
                        Website: DENA BANK CASTMAR CARE

                        Dear sir, greeting of the day as par cibil satatus on date23/10/2017 my amount overdue is 94029 i had taken the parsonal lone and some of the amount i had not paid due to same financial crises, however i had paid all the remaining overdue amount in inform to bank to sabmit my lone closure satatus to cibil deparment so that my score will improve. Regants arun babuaro bembde (Shree mobile reparing latur mobile no ([protected]) my pan no (Ajhpb9510a)
                        +1 photos
                        I received ATM in first week of Jan 18. But not received PIN till date. How many weeks should I wait? My acct No is[protected]
                        Suneeta Naruka.
                        177 Rs debited from my account on 18/02/18 giving no any reasons . Also I'm not used my atm card last 4-5 months..So what's the reason for debiting 177 rs..

                        my account remove cibil record (a/c no 94654001931 is closed on 06/03/2017 dena bank 0946 latur branch) - Comment #3010508 - Image #0
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                          G
                          Girishsharma1967
                          from Mumbai, Maharashtra
                          Feb 1, 2018
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                          Address: 401105

                          Rs.1500/ debited to my saving bank account on 30/06/2017 by atm transaction. My saving bank account no. Is[protected], and we did not received the cash.

                          Atm did not disburse the amount white amount is debited in my above mentioned saving account. After several complain to branch and regional office at thane i have not received any response at all... Thus the amount is not credited in my account since last 7 months...

                          Sharda g. Sharma
                          Feb 05, 2018
                          Arun bembde's response
                          cibil record remove please
                          Shree mobile repairing latur his lone dues clear a/C no[protected] on date 06/03/2017 in dena bank latur(0946)
                          my name (arun baburao bembde )
                          my pan no.ajhpb9510a
                          my mobile no([protected])

                          atm - Comment #2995574 - Image #0
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                            D
                            dk0204
                            from Mumbai, Maharashtra
                            Jan 29, 2018
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                            Address: Jorhat, Assam, 785001

                            I done a transaction on 25th of January through paytm but it got cancelled.An amount of 16900 got debited but not credited back to my account. There was a notification that it will be credited within 24hrs but its been 4 days(96 hrs).kindly solve it as soon as possible.I tried to connect to your customer care toll free number but yhere was no response.
                            order id-[protected]
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                              A
                              Amit17186
                              from New Delhi, Delhi
                              Jan 27, 2018
                              Resolved
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                              Resolved

                              Address: Bareilly, Uttar Pradesh, 243001
                              Website: www.denabank.com

                              Dear sir,

                              Dena bank wrongly update education loan [protected] in my cibil which is not related to me i gave written complaint to bank 30/12/17 and follow-up with bank so may time but still bank not correct my cibil due to this hdfc reject my home loan debit 7000 rs. My account as non refundable free

                              Pan no.- bwnps8057d
                              Adhar no.[protected]
                              Mar 28, 2020
                              Complaint marked as Resolved 
                              Resolved
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                                D
                                DEEPAK D.G.
                                from Mumbai, Maharashtra
                                Jan 19, 2018
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                                Address: Mumbai City, Maharashtra, 400022

                                Dear sir,

                                Re : inward rej charges two time & nach return charges - debited by dena bank, sion, mumbai -22 branch from saving bank a/c no.[protected] deepak g. Nagrecha

                                Please note on 18 january we have send you mail informing that dena bank sion branch have debited our account for "nach return charges for l" for rs.177/-.
                                Please inform us what is nach return charges for l and what you have returned and why, we are maintain sufficient balance in our account.

                                You have also debited our account on dt.[protected] for rs.177/- two times, in passbook in particular you have mention "inward rej charges"
                                You have debited two time in same day rs. 177/- + rs.177/- please inform us which rejection you have debited our account??? And why you have debited two times.

                                Why you are not mentioning properly what is nach return and for what inward rej charges that is also for two times. - pass book copy attached

                                Why you are not replying to us, why you are delaying in reply. You are also not knowing what this charges are?

                                As we have already inform about you have charged us in our account as "sba withdrawal charges" rs.230/- on dt.[protected], for that also still you have not replied.

                                Please also check our below mail for which still you have not given any clarifications.

                                Waiting for your early reply.

                                Deepak g. Nagrecha,
                                Sion - mumbai,
                                Mobl : [protected]
                                +1 photos
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                                  D
                                  DEEPAK D.G.
                                  from Mumbai, Maharashtra
                                  Jan 19, 2018
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                                  Address: Mumbai City, Maharashtra, 400022

                                  Dear sir,

                                  Re : nach return charges & sba withdrawal charges - debited by dena bank, sion, mumbai -22 branch from saving bank a/c no.[protected] deepak g. Nagrecha

                                  Please note on 18 january we have send you mail informing that dena bank sion branch have debited our account for "nach return charges for l" for rs.177/-.
                                  Please inform us what is nach return charges for l and what you have returned and why, we are maintain sufficient balance in our account.

                                  You have also debited our account on dt.[protected] for rs.177/- two times, in passbook in particular you have mention "inward rej charges"
                                  You have debited two time in same day rs. 177/- + rs.177/- please inform us which rejection you have debited our account??? And why you have debited two times.

                                  Why you are not mentioning properly what is nach return and fro what inward rej charges that is also for two times.

                                  Why you are not replying to us, why you are delaying in reply. You are also not knowing what this charges are?

                                  As we have already inform about you have charged us in our account as "sba withdrawal charges" rs.230/- on dt.[protected], for that also still you have not replied.

                                  Please also check our below mail for which still you have not given any clarifications.

                                  Waiting for your early reply.

                                  Deepak g. Nagrecha,
                                  Sion - mumbai,
                                  Mobl : [protected]
                                  +1 photos
                                  Jan 19, 2018
                                  Updated by DEEPAK D.G.
                                  REPLY NOT RECEIVED
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                                    S
                                    sittu420
                                    from Baloda Bazar, Chhattisgarh
                                    Dec 30, 2017
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                                    Address: Rajnandgaon, Chhattisgarh, 491445

                                    On 6th october, 2017 i paid my electricity bill through internet banking but my 1st transaction failed so i made a 2nd payment which was successful but amount of the failed transaction was deducted from my account and yet not refunded. So kindly solve this problem. The amount deducted is 693.72. My dena bank account no is[protected] and my branch is dena bank dongargarh chattisgarh.
                                    +2 photos
                                    Jan 05, 2018
                                    mahi chaudhari's response
                                    Money debit for my bank account but not add in Paytm wallet

                                    Jan 05, 2018
                                    mahi chaudhari's response
                                    Money transfer problem

                                    Jan 27, 2018
                                    1234ravi's response
                                    solved to complain by me
                                    Money debit for my bank account but not add in Paytm wallet.

                                    transaction failed money deducted but not refunded - Comment #2969058 - Image #0
                                    My account charges to dena bank and i have complain to helpline number but not receve to my call, ok and i request to my complain solued to dena bank .
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                                      V
                                      vivekchhatani
                                      from Anjar, Gujarat
                                      Dec 20, 2017
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                                      Address: Kutch, Gujarat, 370201

                                      Sir, i am holding an current account in dena bank gandhidham branch (Kutch) and i have re - generated net banking password by visiting branch but yet i am unable to log in my account. I have already visited branch thrice but i am said that there is site problem but yet my query is not ressolved yet. So i request you to please get my problem resolved earliest. Sir its already been 7 to 8 days i re generated password.
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                                        P
                                        power and cables
                                        from Ahmedabad, Gujarat
                                        Dec 20, 2017
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                                        Address: Ahmedabad, Gujarat, 380005

                                        Loan disbusment by kudasan branch dena bank chiitting with me by branch manager loan dissbusment not follow rbi rule not not given loan applicant with cansan applicant loan given dirictly builder. And till not ready morge document by me,

                                        Now he was punish by priviate scurity and private use masuls power for mantalliy herasment so i m finally desided by sucide and all responsible bang directer, maneger, chife manager, agm, police not take my camplain, so responsible also cammisner and crime department,

                                        This my last letter

                                        Thxs

                                        Dinesh patel

                                        [protected]
                                        I have unable using net banking or mobile banking due to not available user id and password.

                                        Also, download dena bank app BHIM DENA UPI, error security name /anshwer not match and contact to admin.

                                        a/c no.[protected]

                                        Other bank are provide all detail as required.
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