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DhamaalShop.com Complaints & Reviews

2.8
Updated: Oct 9, 2023
Complaints 894
Resolved
492
Unresolved
402
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DhamaalShop.com reviews & complaints page 26

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S
sardar bharti
Sep 10, 2016
Resolved
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Resolved

Address: 277123
Website: www.dhamaalshop.com

I have ordered a ledtv with dhamaalshop.com on 23rd august 2016 with order no DS 52139 and they have not delivered the item till date, I have complained to their mail id but no response . I paid the amount through visa card, Please make the necessary arrangements for my genuine complaint . Afterwards i check the reviews in various consumer forums and found that this company is cheating the people in several ways and my case is one among them.Please do the necessary action
Nov 4, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Sep 10, 2016
Updated by sardar bharti
I have ordered a ledtv with dhamaalshop.com on 07 Sep 2016 with order no DS58680 and they have not delivered the item till date, I have complained to their custmor care number but no response . I paid the amount through visa card, Please make the necessary arrangements for my genuine complaint and provied best custmor number. Afterwards i check the reviews in various consumer forums and found that this company is cheating the people in several ways and my case is one among them.Please do the necessary action.
Verified Support
Oct 04, 2016
DhamaalShop.com Customer Care's response
Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]
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    V
    vinod2k1in
    from Chennai, Tamil Nadu
    Sep 10, 2016
    Resolved
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    Resolved

    Address: Patna, Bihar, 800014
    Website: www.dhamaalshop.com

    I was searching for combo offers in google, while searching i have seen this ad "3 men's and 2 womer's underwear combo offer at rs.69/- also mentioned that its been 90% discounted. I went through it and found the amount had been revised to rs. 119.85.
    I made this payment on 10.09.2016 at 09:39 am. Now its 14:02 hrs. While lodging this complain. The status is still pending and no customer care support is there. After order being booked i would like to cancel the order but they have no options to cancel after then i had tried to contact with customer care but found the cell phone switched off.
    Please make necessary arrangements for refund.
    +1 photos
    Nov 4, 2016
    Complaint marked as Resolved 
    DhamaalShop.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2016
    DhamaalShop.com Customer Care's response
    Dear Customer,

    This is in regard to your order which you placed with our company Dhamaalshop.com.

    We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

    Thanks & Regards,
    Govinda B B K
    Dhamaalshop.com
    Customer Care Team
    +91 [protected]
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      S
      Shaik.Arif
      Sep 10, 2016
      Resolved
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      Resolved

      Address: Kurnool, Andhra Pradesh, 518501
      Website: Dhamaalshop

      I have ordered Videocon 32 led TV dated 8/08/2016 payment ID 57992024. Also made payments through credit card till date haven't received any call or email from company. And there are many such complaints I can see is this kind of fraud company. Kindly please deliver my item regards. But no response from company side till now.only one confrimation mail was send by company.I have also paid for this order and my balance was deducted from my bank account . I have been messeging and mailing to dhammal shop official website but they did not respond me till now Me also contact with company at phone no [protected] but they not respond.please solve the problem and help me to get my balance back.

      Name:Shaik.Arif
      Mobile:[protected]
      Address:21/452-N-50-A1, farooq nagar, nandyal, AP
      Pin code:518501.
      +4 photos
      Nov 4, 2016
      Complaint marked as Resolved 
      DhamaalShop.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 04, 2016
      DhamaalShop.com Customer Care's response
      Dear Customer,

      This is in regard to your order which you placed with our company Dhamaalshop.com.

      We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

      We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

      Thanks & Regards,
      Govinda B B K
      Dhamaalshop.com
      Customer Care Team
      +91 [protected]
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        S
        Shaik Amatul
        from Mumbai, Maharashtra
        Sep 9, 2016
        Resolved
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        Resolved

        Website: Ebay

        My order 99+150 shipping totaly 249rs it debited till now i didn't get any mail (baby.[protected]@gmail.com) or Any tracking details ! Is ths a fake ?
        Please notify me r return my money, i should nt hv complaint tht website dhamaalshop.com provided num [protected]... & so Many any1 Num also didn't work to reach thm thy all cheated the customers.
        Please let me know @
        Nov 4, 2016
        Complaint marked as Resolved 
        DhamaalShop.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2016
        DhamaalShop.com Customer Care's response
        Dear Customer,

        This is in regard to your order which you placed with our company Dhamaalshop.com.

        We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

        We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

        Thanks & Regards,
        Govinda B B K
        Dhamaalshop.com
        Customer Care Team
        +91 [protected]
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          V
          Viswa82
          from Chennai, Tamil Nadu
          Sep 9, 2016
          Resolved
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          Resolved

          Address: 600050
          Website: Dhamaal.com

          I have ordered Videocon 32 led TV dated 18/08/2016 order number DS54509. Also made payments through credit card till date haven't received any call or email from company. And there are many such complaints I can see is this kind of fraud company. Kindly please deliver my item regards
          N.Viswathan
          Ph. [protected]

          Address : 175/10, Kuyavar Street,
          Mannurpet,
          Chennai-50.

          Email id: [protected]@gmail.com
          Nov 4, 2016
          Complaint marked as Resolved 
          DhamaalShop.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2016
          DhamaalShop.com Customer Care's response
          Dear Customer,

          This is in regard to your order which you placed with our company Dhamaalshop.com.

          We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

          We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

          Thanks & Regards,
          Govinda B B K
          Dhamaalshop.com
          Customer Care Team
          +91 [protected]
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            C
            chaluva
            from Bengaluru, Karnataka
            Sep 8, 2016
            Resolved
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            Resolved

            Address: 560026

            Dear sir,

            This is chaluvaraju m r From Bangalore Karnataka I was an order Videocon 32 “ led tv on 23 rd august 2016 order no DS53097
            And my payment ID IS 58746181 SO I’m not getting any item till today and any information from your side that’s way I’m leave
            A mail to your website so please consider this letter as a request and please send my order to my address
            My address is mention below…..

            CHALUVARAJU .M.R
            S.K. COMPUTERS,
            #6, HOSAKEREHALLI MAIN ROAD,
            BYATARAYANA PURA,
            MYSORE ROAD,
            BANGALORE -560026.
            OPP: AGRO MORE (P)LTD.
            PH :[protected]
            [protected].

            THANKING YOU

            REGARDS & THANKS

            CHALUVARAJU .M.R
            [protected].
            OTHER WISE PLEASE REFUND TO ME MY PAYMENT MY BANK DETAILS ARE MENTION BELOW..
            S.K.COMPUTERS
            CURRENT ACCOUNT [protected]
            BHEL BRANCH
            IFSC CODE IS –SBMY0040529
            BANGALORE

            THANKS & REGARDS
            CHALUVARAJU.M.R
            [protected]
            Nov 4, 2016
            Complaint marked as Resolved 
            DhamaalShop.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2016
            DhamaalShop.com Customer Care's response
            Dear Customer,

            This is in regard to your order which you placed with our company Dhamaalshop.com.

            We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

            We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

            Thanks & Regards,
            Govinda B B K
            Dhamaalshop.com
            Customer Care Team
            +91 [protected]
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              N
              Niks Kateshiya
              from Surat, Gujarat
              Sep 7, 2016
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              Address: Surat, Gujarat

              My place order not shipping to me last one manth
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                G
                gokarneswar1995
                from Bengaluru, Karnataka
                Sep 6, 2016
                Resolved
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                Resolved

                Address: 521137
                Website: dhamaalshop.com

                Dear gokarneswar,
                Thank you for placing an order with www.dhamaalshop.com.

                Use the coupon code 758075 & get 250 cashback on branded deal category only.

                We are processing your order and will let you know through email when we ship the same to you. The email will also include your courier tracking id and link to help you track your order.
                If you have ordered more than one items, we may deliver them in more than one shipment (At no extra cost to you).
                For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

                Please find below your order information:

                Date[protected]:06:24

                Shipping address
                Gokarneswar v
                4-149/1, karmika nagar-2
                Vijayawada, 521137
                Andhra pradesh, india

                Billing address
                Gokarneswar v
                4-149/1, karmika nagar-2
                Vijayawada, 521137
                Andhra pradesh, india

                Items ordered:

                Luck by chance smartphone offer with honor, intex, samsung inr 2, 655.00 each

                Subtotal : inr 2805.00
                Shipping : inr 150.00
                Discount : 15045.00
                Nov 4, 2016
                Complaint marked as Resolved 
                DhamaalShop.com customer support has been notified about the posted complaint.
                Sep 07, 2016
                Updated by gokarneswar1995
                I have the money by using debit card but
                Verified Support
                Oct 04, 2016
                DhamaalShop.com Customer Care's response
                Dear Customer,

                This is in regard to your order which you placed with our company Dhamaalshop.com.

                We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                Thanks & Regards,
                Govinda B B K
                Dhamaalshop.com
                Customer Care Team
                +91 [protected]
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                  T
                  Thakurprasad Paudel
                  from Delhi, Delhi
                  Sep 6, 2016
                  Resolved
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                  Resolved

                  Address: 110094

                  Dear sir, i have booked the above item after watching ads on facebook on 18st aug. 16, my order id is: ds47104, till now, have not received any communication from dhammal shop for status of above item, just received one mail confirming the order details however not further details of shipment & order status. Tried calling customer care and sent couple of mails on [protected]@dhamaalshop.com., however failed to get any response from anybody. I believe this company and site is fooling us and its it a case of online fraud. Request all people who has been cheated by this company should stand together my name is thakur prasad
                  My no is [protected] and [protected]
                  Nov 4, 2016
                  Complaint marked as Resolved 
                  DhamaalShop.com customer support has been notified about the posted complaint.
                  Sep 06, 2016
                  Updated by Thakurprasad Paudel
                  I have ordered Videocon 32 led TV dated 19/08/2016 order number DS47104. Also made payments through debit card till date haven't received any call or email from company. And there are many such complaints I can see is this kind of fraud company. Kindly please deliver my item regards
                  Thakur prasad
                  Ph. [protected] Email.[protected]@yahoo.com
                  Verified Support
                  Oct 04, 2016
                  DhamaalShop.com Customer Care's response
                  Dear Customer,

                  This is in regard to your order which you placed with our company Dhamaalshop.com.

                  We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                  Thanks & Regards,
                  Govinda B B K
                  Dhamaalshop.com
                  Customer Care Team
                  +91 [protected]
                  my order nember DS57977 booking led 32 inches tv but my order not delivery in my adress but not show in track pending list my payment alredy payed but not my delivery arjently my order delivery or my payment refund its seryas
                  Raju Bairi's reply, Sep 16, 2016
                  plz reply
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                    P
                    Pratap_Nayak
                    from Kolkata, West Bengal
                    Sep 6, 2016
                    Resolved
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                    Resolved

                    Address: Patna, Bihar, 844101
                    Website: www.dhamaalshop.com

                    My order no :ds33446. I had ordered jockey crazy boxer shorts buy 1 get 2 free on
                    Dhamaalshop.com on date: 10/08/2016. Upto now there is no response and any details given by
                    Dhamaalshop regarding delivery. Already i had send a mails but there is no responds, i tried to customer care but there also no responds,
                    Please solve the problem and help me to get my balance back or else send me the ordered items. They are doing fraud with me. I have pay for it in advance. It's price was rs. 119.85 and delivery charge of rs.150.
                    My mob no. [protected]
                    Nov 4, 2016
                    Complaint marked as Resolved 
                    DhamaalShop.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2016
                    DhamaalShop.com Customer Care's response
                    Dear Customer,

                    This is in regard to your order which you placed with our company Dhamaalshop.com.

                    We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                    Thanks & Regards,
                    Govinda B B K
                    Dhamaalshop.com
                    Customer Care Team
                    +91 [protected]
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                      T
                      T Gopi
                      from Chennai, Tamil Nadu
                      Sep 6, 2016
                      Report
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                      Address: 600033

                      I will book the phone on your website on august 23rd 2016 you will promise it will delivered in 3-4 working days but still i am not received the goods i will pay the amount also so pls give the reply or goods as soon as possible or i will take a action on your company
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                        S
                        sachin sahare
                        Sep 5, 2016
                        Report
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                        Address: Yavatmal, Maharashtra, 445102
                        Website: dhamaalshop.com

                        Mene 20 :08; 2016 ko head fhone, charjer or 16gb memory card order kiya or abhi tk uski delevery nhi huyi... plz ya to mere pese lota de ya order ki huyi chije bhej de...
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                          A
                          ajgpm6669q
                          Sep 6, 2016
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                          Address: Ahmedabad, Gujarat

                          I have ordered videocon 32 led tv dated 16/08/2016 order no ds43987. Also made payement through our debit card till date havent received any call or emaill from company and there are many such comlaints i can see is this kind or fraud company. Kindly plz diliver my item
                          M [protected]
                          Email - [protected]@gmail.com
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                            Jijujacob Moonjely
                            from Chennai, Tamil Nadu
                            Sep 5, 2016
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682505

                            I have ordered a ledtv with shopdhamaal.com on 23rd august 2016 with order no DS 52139 and they have not delivered the item till date, I have complained to their mail id but no response . I paid the amount through visa card, Please make the necessary arrangements for my genuine complaint . Afterwards i check the reviews in various consumer forums and found that this company is cheating the people in several ways and my case is one among them.Please do the necessary action

                            [protected]@gmail.com
                            Nov 4, 2016
                            Complaint marked as Resolved 
                            DhamaalShop.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2016
                            DhamaalShop.com Customer Care's response
                            Dear Customer,

                            This is in regard to your order which you placed with our company Dhamaalshop.com.

                            We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                            We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                            Thanks & Regards,
                            Govinda B B K
                            Dhamaalshop.com
                            Customer Care Team
                            +91 [protected]
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                              S
                              Samson Fernandes
                              from Ahmedabad, Gujarat
                              Sep 4, 2016
                              Resolved
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                              Resolved

                              Address: North Goa, Goa, 403512

                              I have ordered Videocon 32 led TV dated 24/08/2016 order number DS54509. Also made payments through credit card till date haven't received any call or email from company. And there are many such complaints I can see is this kind of fraud company. Kindly please deliver my item regards
                              Samson Fernande's
                              Ph. [protected]
                              Email. Samson.[protected]@hdfcbank.com
                              Nov 4, 2016
                              Complaint marked as Resolved 
                              DhamaalShop.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2016
                              DhamaalShop.com Customer Care's response
                              Dear Customer,

                              This is in regard to your order which you placed with our company Dhamaalshop.com.

                              We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                              We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                              Thanks & Regards,
                              Govinda B B K
                              Dhamaalshop.com
                              Customer Care Team
                              +91 [protected]
                              Apr 07, 2019
                              Updated by Samson Fernandes
                              I have not received any refund yet
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                                R
                                rajaabose
                                Sep 4, 2016
                                Resolved
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                                Resolved

                                Address: 560066
                                Website: www.dhamaalshop.com

                                I have placed an order on Aug 10th(Order Numberr DS33327). Still, i didn't get any details regarding the shipment.already i had send so many mails but there is no responds, I tried to customer care but there also no responds,
                                please solve the problem and help me to get my balance back or else send me the ordered items..
                                Regards,
                                Rajabose,
                                [protected]
                                Nov 4, 2016
                                Complaint marked as Resolved 
                                DhamaalShop.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2016
                                DhamaalShop.com Customer Care's response
                                Dear Customer,

                                This is in regard to your order which you placed with our company Dhamaalshop.com.

                                We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                Thanks & Regards,
                                Govinda B B K
                                Dhamaalshop.com
                                Customer Care Team
                                +91 [protected]
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                                  G
                                  gyany
                                  from Delhi, Delhi
                                  Sep 4, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110019
                                  Website: dhamaal.com

                                  I have also booked LED vediocon 32 inch on 15/08/16.But no response from company side till now.only one confimation mail was send by company.I have also paid for this order and my balance was deducted from my bank account . I have been messeging and mailing to dhammal shop official website but they did not respond me till nowMe also contact with company at phone no [protected] but they not respond.please solve the problem and help me to get my balance back .

                                  Regards, Order No.DS41899
                                  GYAN SINGH SHARMA
                                  [protected]
                                  Nov 4, 2016
                                  Complaint marked as Resolved 
                                  DhamaalShop.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 04, 2016
                                  DhamaalShop.com Customer Care's response
                                  Dear Customer,

                                  This is in regard to your order which you placed with our company Dhamaalshop.com.

                                  We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                  Thanks & Regards,
                                  Govinda B B K
                                  Dhamaalshop.com
                                  Customer Care Team
                                  +91 [protected]
                                  I am Purchase online from Dhamaalshop.com throw 2 videocon tv [protected]@ 15 august 2016 but they are still not deliver order confirmation number is DS39757 @ DS40307 kindly help me I have paid 13448rs I have attached photo copy of conformation latter My name Mohammed Khalid Khanapuri Belgaum Mob-[protected]

                                  LED - Comment #2540749 - Image #0
                                  LED - Comment #2540749 - Image #1
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                                    R
                                    Raguram Shanmuganathan
                                    from Hyderabad, Telangana
                                    Sep 3, 2016
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                                    Address: 800001
                                    Website: www.dhamaalshop.com

                                    Sir, I am in 12/08/16, order in dhamaalshop.com, videocon 32inch led TV, I paid money in my ICICI credit card Rs-6749/-. My order not tracking, no customer care support, my order not deliver, my money not refund, please refund my money in my credit card account immediately
                                    +3 photos
                                    Sep 06, 2016
                                    Updated by Raguram Shanmuganathan
                                    Sir please refund my money immediately
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                                      R
                                      Raju Bairi
                                      from Hyderabad, Telangana
                                      Sep 3, 2016
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                                      Address: 505302

                                      MY ORDER NEMBER.DS57977 plz arjent despatched cell [protected]
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                                        B
                                        babun-ghosh
                                        from Kolkata, West Bengal
                                        Sep 4, 2016
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700060

                                        I purchesd a Videocon 32 inch HD LED TV / Order no-DS56826 Order date[protected] but till then i have not received any information about my purchase through e-mail or phone.My phone no-[protected].I try to contact via e-mail & phone but failed.I ranged several times on this customer care number but it was not responding. Please inform me as soon as possible .
                                        Nov 4, 2016
                                        Complaint marked as Resolved 
                                        DhamaalShop.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 04, 2016
                                        DhamaalShop.com Customer Care's response
                                        Dear Customer,

                                        This is in regard to your order which you placed with our company Dhamaalshop.com.

                                        We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                        We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                        Thanks & Regards,
                                        Govinda B B K
                                        Dhamaalshop.com
                                        Customer Care Team
                                        +91 [protected]
                                        Helpful
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