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DhamaalShop.com Complaints & Reviews

2.8
Updated: Oct 9, 2023
Complaints 894
Resolved
492
Unresolved
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DhamaalShop.com reviews & complaints page 28

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S
srihari prakal
Aug 26, 2016
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Address: 635109
Website: www.dhamaalshop.com

Sir, i am order videocon 32inch tv in14/08/16, price, rs-6749, prepaid order, my order shows pending, i want cancel my order. Please refund my money in my bank account. Immediately.
+3 photos
Oct 14, 2016
Updated by srihari prakal
What happen my compliant? Please refund my money immediately
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    F
    Farhan m
    from Visakhapatnam, Andhra Pradesh
    Aug 26, 2016
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    Address: Hyderabad, Andhra Pradesh, 500008
    Website: DhamaalShop.com

    Hi,

    I place an order on 10th Aug 16 and paid full amount but still not received any delivery nor any communication, I try to reach customer care but auto answer transferring call to customer care then disconnect.

    Kindly return my money...
    farhan
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      R
      ravi kumar221715
      from Noida, Uttar Pradesh
      Aug 25, 2016
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      Address: 221715
      Website: dhamaalshop.com

      Me ravi kumar verma book videcon led tv 32" after five days my order show pending so i request you that please cancle my order refund the payment. The order detail is down
      order no DS50005
      book date 21_ 08_ 2016
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        R
        rajvi89
        from Delhi, Delhi
        Aug 25, 2016
        Resolved
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        Resolved

        Address: 520011
        Website: www.dhamaalshop.com

        My order confirmation no - ds48321, Dt: 20-08-16.

        But till now not received any dispatch details of booking product. Payment deducted from my Debit card if you do not dispatch this product please cancel my order & refund my debit amount.

        Important: - i have seeing so many bad comments for your web sites.

        Please resolve this issue immediately. Otherwise i will take action or complain through media and consumer court.

        Regards
        Rajendraprasad
        [protected]...
        Nov 4, 2016
        Complaint marked as Resolved 
        DhamaalShop.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2016
        DhamaalShop.com Customer Care's response
        Dear Customer,

        This is in regard to your order which you placed with our company Dhamaalshop.com.

        We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

        We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

        Thanks & Regards,
        Govinda B B K
        Dhamaalshop.com
        Customer Care Team
        +91 [protected]
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          shabirtappa
          from New Delhi, Delhi
          Aug 25, 2016
          Resolved
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          Resolved

          Address: 110014
          Website: dhamaalshop.com

          I have booked a videocon led tv on 12/8/2016 and my order no is DS37950 I have still not received any of the detail nor the order even after 14 day of placing the order I have send several mail to them but no response.i tried to call on this no [protected] which they have send on my e mail.please help me I want to cancel my order. Name shabir ah tappa mob [protected] [protected]@yahoo.co.in
          Nov 25, 2016
          Complaint marked as Resolved 
          my complant is still panding.it has not resolve yet
          DhamaalShop.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2016
          DhamaalShop.com Customer Care's response
          Dear Customer,

          This is in regard to your order which you placed with our company Dhamaalshop.com.

          We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

          We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

          Thanks & Regards,
          Govinda B B K
          Dhamaalshop.com
          Customer Care Team
          +91 [protected]
          Nov 15, 2016
          Updated by shabirtappa
          This is in reference of your mail. I went to my concerned bank and spoke to them regarding the same but bank is denying to credit back the amount and told me to speak to the merchandiser directly. I just want my amount to be credited back into my account that is it. it has been four month now please refund my money back as soon as possible. mob num [protected]
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            S
            sudhapjs
            Aug 25, 2016
            Resolved
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            Resolved

            Address: Chittoor, Andhra Pradesh, 517583
            Website: dhamaal shop

            I place an order on[protected] at3 PM.I checked it, before that i paid the ful payment.I cheked that tithis is not original tv.So, Please cancel my order. The order no is DS54234 and refund the amount.I paid 6749 through my debit card. But I am not interested in that product.so please kindly refund the amount.I know the details when u have to refund the amount.
            Nov 3, 2016
            Complaint marked as Resolved 
            DhamaalShop.com customer support has been notified about the posted complaint.
            Aug 20, 2016
            seenu pavan's response
            Yes
            Aug 20, 2016
            seenu pavan's response
            My order not delivery
            Aug 20, 2016
            seenu pavan's response
            Dhamaalshop.com — My order not delivery

            1 Review
            Se seenu pavan on Aug 20, 2016
            Mark as Resolved

            I am purchase videcon led tv my order no. DS37642, DS37675, NOT delivery till date.I am complaint for crime branch in dhamaal shop.it's no response is company my cancel My order refund for account.

            Regards
            Srinivasan
            Phone no.[protected]
            My mail I'd: srinivasa.[protected]@gmail.com
            Aug 26, 2016
            Updated by sudhapjs
            Please refund the amount quickly.
            Verified Support
            Oct 03, 2016
            DhamaalShop.com Customer Care's response
            Dear Customer,

            This is in regard to your order which you placed with our company Dhamaalshop.com.

            We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

            We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

            Thanks & Regards,
            Govinda B B K
            Dhamaalshop.com
            Customer Care Team
            +91 [protected]
            I am purchase videcon led tv my order no. DS37642, DS37675, NOT delivery till date.I am complaint for crime branch in dhamaal shop.it's no response is company my cancel My order refund for account.

            Regards
            Srinivasan
            Phone no.[protected]
            My mail I'd: srinivasa.[protected]@gmail.com
            I ordered today 6pm daNot confirmed my order please contact me [protected]... Already my amount also debit my account...
            DhamaalShop.com Customer Care's response, Oct 3, 2016
            Verified Support
            Dear Customer,

            We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

            Thanks & Regards,
            Govinda B B K
            Dhamaalshop.com
            Customer Care Team
            +91 9025340077
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              K
              Karthik Jagan
              Aug 25, 2016
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              Address: 635109
              Website: www.dhamaalshop.com

              Sir, in Aug, iam order videocon 32inch led tv, prepaid order, Rs-6749/-, I pay the money my credit card account.I received one confirmation mail only.I can't track my order, I want cancel my order. Please refund my money in my account
              +3 photos
              Sep 04, 2016
              Updated by Karthik Jagan
              Sir, please refund my money immediately
              Sep 06, 2016
              Updated by Karthik Jagan
              When my amount return?
              Sep 21, 2016
              Updated by Karthik Jagan
              Sir please cancel my order, please refund my money 6749/-
              Nov 07, 2016
              Updated by Karthik Jagan
              Sir you cheated me, immediately I give police complaint today
              Nov 24, 2016
              Updated by Karthik Jagan
              Please refund my money
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                C
                chethan102218
                from Hyderabad, Telangana
                Aug 25, 2016
                Resolved
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                Resolved

                Address: 560076
                Website: Dhamaalshop.com

                Hi,
                I sir it's Chethan the date of 12th Aug 2016 I ordered Videocon 32" HD
                LED TV(Luck by chance offer) INR 6, 599.00 each order no DS37638.BUT until I
                did I not came any shipping process mail. I Calling costumer care (
                [protected] )
                no abt product but ths no is not connecting. Plzzz reply me abt my order.

                Regards,
                Chethan M S
                [protected]
                Nov 4, 2016
                Complaint marked as Resolved 
                DhamaalShop.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2016
                DhamaalShop.com Customer Care's response
                Dear Customer,

                This is in regard to your order which you placed with our company Dhamaalshop.com.

                We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                Thanks & Regards,
                Govinda B B K
                Dhamaalshop.com
                Customer Care Team
                +91 [protected]
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                  S
                  Suryaprakash mishra
                  Aug 25, 2016
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226010
                  Website: dhamaalshop

                  I have paid for sony powerbank 10000 mah
                  On 16 of aug n there is no information regarding the delivery my order number is ds42262. Do resolve it soon its been more than 10 days now customer care too is not receiving the call this isthe worst service ever i have experienced do my product deliver to me by as soon as possible and notify me on my e-mail else i will file a suit in the court as m an advocate for your kind information.
                  Nov 4, 2016
                  Complaint marked as Resolved 
                  DhamaalShop.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 03, 2016
                  DhamaalShop.com Customer Care's response
                  Dear Customer,

                  This is in regard to your order which you placed with our company Dhamaalshop.com.

                  We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                  Thanks & Regards,
                  Govinda B B K
                  Dhamaalshop.com
                  Customer Care Team
                  +91 [protected]
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                    S
                    Santosh 24u
                    from Sangamner, Maharashtra
                    Aug 24, 2016
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, +91
                    Website: Www.Dhamaalshop. com

                    I have booked a Led but till now not received any information about boked product and I have also done complaint but after submit complaints one person from bihar call me & tell me my name Rahul from Dhamalshop and asking me cradit card details (card no, expiry date & cvv no) but reply him I will give details after discussing with bank but now I will calling him now but this no now switch off. ([protected]).
                    Be careful this type of site & person.
                    Nov 4, 2016
                    Complaint marked as Resolved 
                    DhamaalShop.com customer support has been notified about the posted complaint.
                    Aug 24, 2016
                    Updated by Santosh 24u
                    Bauli gaand why it is showing mark as resolved tell me what is resolved
                    Verified Support
                    Oct 03, 2016
                    DhamaalShop.com Customer Care's response
                    Dear Customer,

                    This is in regard to your order which you placed with our company Dhamaalshop.com.

                    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                    Thanks & Regards,
                    Govinda B B K
                    Dhamaalshop.com
                    Customer Care Team
                    +91 [protected]
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                      K
                      kapilkkc
                      Aug 24, 2016
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                      Address: Bikaner, Rajasthan, 334001
                      Website: dhamaalshop.com

                      Combo offrr of charger and ear phone and memory cqrd not be delivired .i will pay the paymentand not get my parcel . my oreer id is ds39120 is not deliver.and not pic up the mob phone yor costmer sport no.
                      +1 photos
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                        P
                        pavan thridandapani
                        from Bengaluru, Karnataka
                        Aug 24, 2016
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat
                        Website: Dhamaal online shopping

                        Hai i placed an order of videocon 32 led tv and my order number is ds31170 on august 8 2016 this product still not delivered and full amount they debited from my credit card 6750 i'm trying to call no response at all for my mail and my calls i can't know when it delivered please take such necessary action towards it this is fraud shopping site buyers don't be get fool by ordering on this by this order number i can't track also. Please take such a strict action towards it
                        Nov 4, 2016
                        Complaint marked as Resolved 
                        DhamaalShop.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2016
                        DhamaalShop.com Customer Care's response
                        Dear Customer,

                        This is in regard to your order which you placed with our company Dhamaalshop.com.

                        We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                        We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                        Thanks & Regards,
                        Govinda B B K
                        Dhamaalshop.com
                        Customer Care Team
                        +91 [protected]
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                          S
                          santosh24
                          from Gurgaon, Haryana
                          Aug 24, 2016
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, +91

                          My order confirmation no - ds52240

                          But till now not received any dispatch details of booking product. Payment deducted from my credit card if you do not dispatch this product please cancel my order & refund my debit amount.

                          Important: - i have seeing so many bad comments for your web sites.

                          Please resolve this issue immediately. Otherwise i will take action or complain through media and consumer court.

                          Regards
                          Santosh
                          [protected]
                          Nov 4, 2016
                          Complaint marked as Resolved 
                          DhamaalShop.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2016
                          DhamaalShop.com Customer Care's response
                          Dear Customer,

                          This is in regard to your order which you placed with our company Dhamaalshop.com.

                          We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                          We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                          Thanks & Regards,
                          Govinda B B K
                          Dhamaalshop.com
                          Customer Care Team
                          +91 [protected]
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                            V
                            vijay n kumar
                            from Noida, Uttar Pradesh
                            Aug 24, 2016
                            Resolved
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                            Resolved

                            Website: dhamaalshop.com

                            Dear sir,
                            This is to bring to notice i have place order videocon 32"hd led tv on 17.08.2016 through dhamaal shop.com, but so far no information received and customer service calls also not going, i have purchased through credit card rs.6749/-

                            Order no :ds44214
                            O kindly look into these and do the needfull.

                            You can reach my mobile no : [protected]
                            Mail id : vijaykumar. [protected]@gmail.com

                            Below mail received from dhamaalshop.com

                            [protected]@dhamaalshop.com

                            Aug 17 (7 days ago)

                            To me
                            Dear vijay,
                            Thank you for placing an order with www.dhamaalshop.com.

                            Use the coupon code 758075 & get 250 cashback on branded deal category only.

                            We are processing your order and will let you know through email when we ship the same to you. The email will also include your courier tracking id and link to help you track your order.
                            If you have ordered more than one items, we may deliver them in more than one shipment (At no extra cost to you).
                            For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

                            Please find below your order information:

                            Date[protected]:33:07

                            Shipping address
                            Vijay kumar
                            3rd fllor nw block plot no 183 to 187 and 254 to 258 4th phase
                            Bangalore, 562106
                            Karnataka, india
                            Nov 3, 2016
                            Complaint marked as Resolved 
                            DhamaalShop.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2016
                            DhamaalShop.com Customer Care's response
                            Dear Customer,

                            This is in regard to your order which you placed with our company Dhamaalshop.com.

                            We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                            We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                            Thanks & Regards,
                            Govinda B B K
                            Dhamaalshop.com
                            Customer Care Team
                            +91 [protected]
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                              S
                              Sunny Bokurla
                              from Nellore, Andhra Pradesh
                              Aug 24, 2016
                              Resolved
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                              Resolved

                              Address: 500029
                              Website: Dhamaal.com

                              Hi,

                              This is in regard to the order confirmation number ds38908.

                              I have placed this order on 14th of august, 2016 through dhamaal.com. Videocon 32" hd led tv. As prompted by the system made the payment of rs 6, 899/-thereafter i haven't heard any from the team, even tried reaching the customer care through phone but in vain.

                              The product is not yet delivered.

                              Please let me know the status or the next step to be taken.

                              Thanks and regards

                              Sunny
                              [protected]
                              Nov 4, 2016
                              Complaint marked as Resolved 
                              DhamaalShop.com customer support has been notified about the posted complaint.
                              Aug 24, 2016
                              Updated by Sunny Bokurla
                              I have received several calls from different people stating they are from damaalshop.com and asking me my debit card number, exp date and the cvv on the card. I just wanted to inform the callers, no company will ask for these information to refund the amount, so please stop fooling around. I bought few refurbished goods in abroad and I had no issues till date, as all the refurbished items are directly marketed by the manufacturer. By seeing the same kind of add in India thought India has developed a lot but was wrong. We cannot change.

                              A while ago I received one more call asking me to forward the confirmation email which I had received immediately after making the payment.

                              Please let me know if I can forward the details to the said email address given by the caller ie support. Complaint @India. Com, kindly advise.
                              Verified Support
                              Oct 03, 2016
                              DhamaalShop.com Customer Care's response
                              Dear Customer,

                              This is in regard to your order which you placed with our company Dhamaalshop.com.

                              We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                              We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                              Thanks & Regards,
                              Govinda B B K
                              Dhamaalshop.com
                              Customer Care Team
                              +91 [protected]
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                                B
                                bikram kumar das
                                from Moradabad, Uttar Pradesh
                                Aug 23, 2016
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700019
                                Website: dhamaalshop.com

                                Hi
                                I have ordered a videocon 32"led tv on 15/07/2016 but not received yet. Please cancel my order and refund my amount. Kindly revert urgently.

                                I have been trying to reach out customer care through phone and email address given on the website but it seems nothing are going through and they are not reachable.

                                Please find below my order information:
                                Order no. Ds12417
                                Date[protected]:25:01

                                Shipping address
                                Bikram kumar das
                                Ballygunge military camp, p / 128 /21. Jamuna building
                                Kolkata, 700019
                                West bengal, india


                                Billing address
                                Bikram kumar das
                                Ballygunge military camp, p / 128 /21. Jamuna building
                                Kolkata, 700019
                                West bengal, india

                                Items ordered:

                                Videocon 32" hd led tv (Luck by chance offer) inr 6, 599.00 each


                                Subtotal : inr 6749.00
                                Shipping : inr 150.00
                                Discount : 0.00
                                Mobile number = [protected]
                                Nov 4, 2016
                                Complaint marked as Resolved 
                                DhamaalShop.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2016
                                DhamaalShop.com Customer Care's response
                                Dear Customer,

                                This is in regard to your order which you placed with our company Dhamaalshop.com.

                                We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                Thanks & Regards,
                                Govinda B B K
                                Dhamaalshop.com
                                Customer Care Team
                                +91 [protected]
                                Helpful
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                                  R
                                  raguramrs
                                  from Delhi, Delhi
                                  Aug 23, 2016
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: 635109
                                  Website: www.dhamaalshop.com

                                  Sir, i am, order videocon led tv 32inch.in 12/08/16. Price rs-6749/-amount was debited in my credit card account, order no:ds38133. Please cancel my order and refund my money in my account. Thanking you. Rsraguram.
                                  +2 photos
                                  Sep 10, 2016
                                  Complaint marked as Resolved 
                                  My amount 6749/-was debited in my icici credit card account.date-12/08/16.sir please refund my money.
                                  Sep 01, 2016
                                  Updated by raguramrs
                                  Sir, please refund my money . immediately
                                  Sep 01, 2016
                                  Updated by raguramrs
                                  Sir, please refund my money . immediately
                                  Sep 02, 2016
                                  Updated by raguramrs
                                  Sir, Please refund my money in my icici bank credit card account
                                  Sep 10, 2016
                                  Updated by raguramrs
                                  Sir, when my money return in my credit card account? My address:No:22, NEAR OLD TATA MOTORS GODOWN, TVS to MATHIGIRI ROAD, ANDHIVADI, HOSUR-632109. My mobile number:[protected].
                                  Sep 16, 2016
                                  Updated by raguramrs
                                  My mail:[protected]@gmail.com and [protected]@gmail.com
                                  Sep 16, 2016
                                  Updated by raguramrs
                                  Sir above my mobile number is mistake. My number is:[protected]
                                  Oct 01, 2016
                                  Updated by raguramrs
                                  Today I give police complaint
                                  Verified Support
                                  Oct 04, 2016
                                  DhamaalShop.com Customer Care's response
                                  Dear Customer,

                                  This is in regard to your order which you placed with our company Dhamaalshop.com.

                                  We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                  Thanks & Regards,
                                  Govinda B B K
                                  Dhamaalshop.com
                                  Customer Care Team
                                  +91 [protected]
                                  Nov 09, 2016
                                  Updated by raguramrs
                                  Sir I enquiry in ICICI bank they told you return my money in my icici bank credit card account, you only take response my money, your side give feedback in icici bank about my money 6749/-.This weak iam coming chennai I reach vepery in your company I meet you
                                  Nov 21, 2016
                                  Updated by raguramrs
                                  Please refund my money
                                  Nov 21, 2016
                                  Updated by raguramrs
                                  When you refund my money?
                                  Jan 02, 2017
                                  Updated by raguramrs
                                  Sir please return my money, please
                                  Jan 02, 2017
                                  Updated by raguramrs
                                  You cheating me and my two friends also
                                  Jan 02, 2017
                                  Updated by raguramrs
                                  We are giving complaint in cyber crime department
                                  Jan 15, 2017
                                  Updated by raguramrs
                                  When you return my money
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                                    C
                                    Chhotu Choudhary
                                    from Sirsaganj, Uttar Pradesh
                                    Aug 23, 2016
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Jaipur, Rajasthan, 302006

                                    Sir/ madem,
                                    My order number id ds47337 date[protected] ko order kiya hy iska payment 6749/- icici bank k debit card sy pay kiya hy canform order bi riply aaya hy but ab tk koi bi dispetch ka sms ya mail nhi aayi hy
                                    My name chhotu choudhary
                                    Plot no. 12 saraswati nagar vistar near kela devi mandir susilpura sodala ajmer road jaipur rajasthan 302006
                                    Cont. [protected]
                                    Mail id [protected]@gmail

                                    Thanks
                                    Riply me sir
                                    +2 photos
                                    Nov 3, 2016
                                    Complaint marked as Resolved 
                                    DhamaalShop.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2016
                                    DhamaalShop.com Customer Care's response
                                    Dear Customer,

                                    This is in regard to your order which you placed with our company Dhamaalshop.com.

                                    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                    Thanks & Regards,
                                    Govinda B B K
                                    Dhamaalshop.com
                                    Customer Care Team
                                    +91 [protected]
                                    I have sent mail and contact the care numbers but i didn't recived any response. I want to know when my order will delivery to my home address no one traking details sent by care
                                    DhamaalShop.com Customer Care's response, Oct 3, 2016
                                    Verified Support
                                    Dear Customer,

                                    We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

                                    Thanks & Regards,
                                    Govinda B B K
                                    Dhamaalshop.com
                                    Customer Care Team
                                    +91 9025340077
                                    Helpful
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                                      S
                                      Sabah Israr
                                      from Delhi, Delhi
                                      Aug 23, 2016
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Patna, Bihar

                                      I am sabah israr the complainant having residence at e-18, muradi road, batla house, jamia nagar, okhla, new delhi - 110025.
                                      I had placed an on line order vide no. Ds 35190 for 32" hd videocon led tv on the offer made by dhamaal shop.com and the payment of rs 6749/- was made by me through debit card on 11.08.2016.

                                      I had received the acknowledgement of the order and payment from dhamaalshop.com.

                                      I had sent the order vide my email id [protected]@yahoo.com.
                                      My mobile no. Is [protected]. The address of their office reflecting in their website is: gl electronic, ranju nilay bhavan, ist floor, new laljee tola, patna district - patna, india - 800001.

                                      I have been trying to reach out to them through the phone numbers available on their website i. E. [protected] & [protected] however, no one is responding.
                                      Nov 4, 2016
                                      Complaint marked as Resolved 
                                      DhamaalShop.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2016
                                      DhamaalShop.com Customer Care's response
                                      Dear Customer,

                                      This is in regard to your order which you placed with our company Dhamaalshop.com.

                                      We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                      We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                      Thanks & Regards,
                                      Govinda B B K
                                      Dhamaalshop.com
                                      Customer Care Team
                                      +91 [protected]
                                      Helpful
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                                        H
                                        Haidarali Saiyad
                                        from Ahmedabad, Gujarat
                                        Aug 23, 2016
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: Kutch, Gujarat, 370201
                                        Website: Dhamaal shop

                                        Team,
                                        I booked videocon tv32' on 16.07.2016 with order no:ds16768 but till no product has not been deliver as well as i tried to contact the customer care many times which was provided on dhamaalshop portal but numbers are not working.
                                        Please find the attached screen shot for more detail about booking of order and confirmation of order booked.
                                        Please help us to get our money back as we no longer want the product as there is no response from the dhamaalshop also not sure if they will sent the genuine product in such case...
                                        Musha ibrahim chawda
                                        M[protected]
                                        Nov 3, 2016
                                        Complaint marked as Resolved 
                                        DhamaalShop.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 03, 2016
                                        DhamaalShop.com Customer Care's response
                                        Dear Customer,

                                        This is in regard to your order which you placed with our company Dhamaalshop.com.

                                        We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                        We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                        Thanks & Regards,
                                        Govinda B B K
                                        Dhamaalshop.com
                                        Customer Care Team
                                        +91 [protected]
                                        Helpful
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