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Updated: Sep 8, 2025
Complaints 2048
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258
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C
cally
Dec 7, 2021
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Hello sir, my name is Calvin Joystan lewis, I am having problem with my login Id and password, so I am requesting you sir, please solve this problem, thank you.
Indos: 17HL1011
Email: [protected]@gmail.com
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    A
    ayushrajpoot
    from NAVI MUMBAI, Maharashtra
    Nov 30, 2021
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    I trying do online payment 30th june 2021 for CDC Application, three times the payment was deducted from my bank account but the payment from D.G shipping was failed.I have attached the bank statement.
    Kindly Look into the matter and advice till what date will I receive back my deducted amount
    My indos no is 18Nl0893
    +1 photos
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      M
      M.dhinakar viswa
      from Port Blair, Andaman and Nicobar Islands
      Nov 27, 2021
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      Address: Dg.shipping

      Just 2 days before I tried to login my seafarers profile, it's showing that my user ID and password is mismatched. So I tried through forget password . Now it's showing the password has been set to your mail ID. After that I tried through registrated email ID. Then also it showing invalid email lD. my email ID is valid I had mails from dg shipping in between 2017 to 2021. Please help me out from this problem.my INDOS number:- 17NL0043
      DG Shipping customer support has been notified about the posted complaint.
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        M
        M.dhinakar viswa
        from Port Blair, Andaman and Nicobar Islands
        Nov 27, 2021
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        Address: Mumbai
        Website: Dg.shipping

        Just 2 days before I tried to login my seafarers profile, it's showing that my user ID and password is mismatched. So I tried through forget password . Now it's showing the password has been set to your mail ID. After that I tried through registrated email ID. Then also it showing invalid email lD. my email ID is valid I had mails from dg shipping in between 2017 to 2021. Please help me out from this problem.
        DG Shipping customer support has been notified about the posted complaint.
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          A
          aravindak96
          from Trivandrum, Kerala
          Nov 26, 2021
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          Sir,
          Myself Aravind AnilKumar. Indos no.19GM0564
          Sir. already sent many mails requesting to DG shipping crew section with relevant documents but still not updated. I am too much in struggle and suffering bcz this is my first ship. My total life depends on this field. Pls DG shipping help to this process RPSL CHN-053 ERUDITO TRAINING SOLUTION PVT LTD
          Thank u sir
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            A
            Ajaz Belai
            Nov 24, 2021
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            Dear sir
            I am Ajij Kasam Belai My Aplication Number is ROS(M)/2021/766 Please Allow My New Sailing Vessel Identity card ita a argent
            Submitted almost 2 month i cant recive any status
            +1 photos
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              J
              Johnty Dsouza
              Nov 22, 2021
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              Respected sir, This is Johnty Dsouza and my Indos no is 18NL2491. My rpsl agency which is Helena ship management Pvt Ltd got blacklisted and I need sign off on my master checker. I have already sent you an email with all the documents attached to it and my sign off was not updated. So kindly just update my sign off as soon as possible. Thank you
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                S
                sreekuttan c u
                from Kochi metropolitan area, Kerala
                Nov 21, 2021
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                Dear Sir,

                I was about to join the ship TAMARA.
                RPSL ERUDITO TRAINING SOLUTIONS CHENNAI updated the vessel details on master checker.

                Due to company issues i couldn't join, when i asked RPSL to remove the ship details they said they are invalid and they will not do it.

                I mailed the same to "[protected]@NIC.IN" in the month of oct-2021 to remove the ship details from my profile.

                still now i haven't got a response.

                Please remove the ship details from my profile so that i can join my new ship.

                Regards

                INDOS 15EL0582.
                Sreekuttan c.u
                +1 photos
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                  N
                  Ntasha
                  Nov 20, 2021
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                  I appied my CDc on 1 October. My name is kiranpreet singh. My indos number is 21ZM9261.Its been two months yet it says under verification. Kindly help me with the issue.
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                    S
                    Sami1998
                    Nov 17, 2021
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                    Sir.. myself SAMINATHAN DURAISINGAM.indos no.15EL2011
                    SIGNON date ;[protected]
                    SIGNOFF date;[protected]
                    India arriving date ;[protected]
                    sir.already am more time send request to dg crew section with relevant documents.but still not updated.sir.am too much struggle and suffered.bcz this is my first ship..my total life depends on this field.pls dg shipping.help to this process..RPSL CHN-053.ERUDITO TRAINING SOLUTION PVT LTD
                    Thank u sir
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                      H
                      harpreet
                      from Adampur, Punjab
                      Nov 17, 2021
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                      Respected Sir/Madam
                      I applied for COC Revalidation sticker on 28th Oct 2021.
                      My application status was approved on 10 Nov 2021 but COC sticker is not posted yet as there are no SPEED POST details on my application.
                      Kindly look into this matter. I shall be grateful to you.
                      Thank you
                      Harpreet Singh Dhindsa
                      Indos number 99NL2960
                      Application no. COCRVN/MMD(M)/2021/10125
                      DG Shipping customer support has been notified about the posted complaint.
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                        B
                        Biruasuraj
                        from Pune, Maharashtra
                        Nov 11, 2021
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                        Address: Pune, Maharashtra

                        Indos no 09HL2178 have sign off on 29 July 2021 return to india on 30 July 2021. I have been sending email with all relevant documents with my company Rpsl letter to [protected]@nic.in form past august 2021 for sign off. till date i haven’t got any reply or a clue whether my application is pending or they haven’t seen yet. I am in the dark. please help. I need to join another vessel.
                        DG Shipping customer support has been notified about the posted complaint.
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                          A
                          Avinash2255
                          from Alappuzha, Kerala
                          Nov 10, 2021
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                          Resolved

                          With Respect, I am Avinash Bhuvaneswaran. I writing to inform you that i made a mistake while updating Authorised Document section of the In-dos Profile.My true Indos issued date is 19/07/2013 but i did mistakenly put wrong date on the profile and updated it.
                          Now i am unable to delete the wrong updation from the In-dos profile.While taking Profile Print out shows both In-dos dates in the Profile. Please help me out how can i remove wrong updation from Profile. Requesting, Please provide me the solution as soon as possible.With this mail i have enclosed screen shot of Indos profile for clarification. i have already made a complaint to DG help desk with screen shot of profile and indos certificate but till now i haven't received any information from DG. kindly give me the instructions for resolve this issue as soon as possible... Thank You
                          Dec 17, 2021
                          Complaint marked as Resolved 
                          DG Shipping customer support has been notified about the posted complaint.
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                            S
                            Sanket Patne
                            Nov 9, 2021
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                            Hi team,
                            I am applying for SID as for has submitted successfully but when I am trying to make payment that time while clicking for Fresh Appointment is not working as other two options are bale to click.

                            Note: I am using Mozilla browser only.
                            DG Shipping customer support has been notified about the posted complaint.
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                            I have the same problem, did yours resolved
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                              A
                              Anil kumar Bandaru
                              Nov 9, 2021
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                              Online e payment issue for COC revalidation

                              Myself venkata swamy Naidu Anil kumar Bandaru with INDOS no-14EL0810 made online payment for COC revalidation on 30/10/2021 through SBI credit card.Amount got debited but status is still showing as not paid.Here are the details.
                              Application no- COCRVE/MMD(M)/2021/8580
                              Date of payment- 30/10/2021
                              Amount paid- INR 5059
                              Reference id[protected]...
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                              D
                              dharaninesan
                              from Namakkal, Tamil Nadu
                              Nov 7, 2021
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                              I cant update my sign off date & sign in date in mastercheck

                              Am Dharaninesan. J. INDOS NO: 19GL7771, CDC NUMBER : MUM 399634, PASSPORT NUMBER : S9608403. I signed in to Sibu Glory at Sibu, Malaysia on 22.09.2019 as a Wiper. Due to this pandemic situation of Covid-19 I could not sign off at my turn. So company transferred me to another ship named M.T. Dongfang Glory on 23.11.2020 as a wiper at Sibu, Malaysia. I signed off on 02.08.2021 at Sibu, Malaysia and arrived to India on 5th August 2021 at Tiruchirappalli...
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                              R
                              Rajuaa
                              Nov 1, 2021
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                              My application number SMO(M)/2021/176147.
                              As I have to rewrite my doctor approval number so please cancel my application or give me another solution for this. No one is picking up my call I been trying for 3 hrs.
                              DG Shipping customer support has been notified about the posted complaint.
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                                S
                                Sharath Rajeevan
                                from Kollam, Kerala
                                Oct 30, 2021
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                                Address: Kamalnivas Naduvathucherry Chavara South P O Kollam Kerala

                                My self Sharath Rajeevan
                                CDC Application No: SMO(M)/2021/173146
                                Application No Generation date: 01/OCT/2021
                                Document uploaded and final submitted date 07/OCT/2021
                                After 23 days also it is showing under process. Other guys who summited after me got approved.
                                Please approve it faster, its urgent hopefully Sharath Rajeevan
                                +1 photos
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                                  A
                                  arbinder
                                  Oct 30, 2021
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                                  Address: carnival

                                  Sir
                                  I am applying for SID but I fail many time
                                  Option for payment new schedule appointment or fresh appointment is not opening I try many time
                                  apply for SID but unable to payment I waste 7 days try it
                                  Pl help it
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                                    A
                                    [email protected]
                                    Oct 29, 2021
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                                    Dear sir
                                    Myself Awadhesh Kumar Tiwari indosno. 07GL1798 and BSID APPLICATION NO. 46120. I am trying so many times for fresh appointment but could not.please assist my issue.
                                    Thanks
                                    DG Shipping customer support has been notified about the posted complaint.
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