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DG Shipping Complaints & Reviews

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Updated: Feb 16, 2025

Complaints 2047

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257

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1790

So far, so good. DG Shipping is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DG Shipping will keep up the work and continue to help more customers with their concerns even better 🤝

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Application under process - CDC

CDC Approved and not yet Dispatched Dispatched

Too much Delayed in dispatching my SID

Sid Card - not yet dispatched

Sid card ready but not dispatch

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CDC application approved but not dispatched

Cannot Cancel my appointment for SID application on BSID.

Cdc dispatch detail

Seafarers Identity Document (SID) not received.

cdc under verification

My CDC rejected for medical certificate not upload in master checker

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Please dispatch my BSID card I have a joining next week

SID not delivered and not resend

complaint regarding cdc 's approval pending from 26 november 2018

DG Shipping reviews & complaints page 6

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Address: Himachal Pradesh

Sir my CDC Application no. - SMO(K)/2023/59954.
I have applied for CDC Last month 18th September 2023. But it's still Under Verification Process.
I have to apply for my C1/D Visa. Please approve and dispatch my CDC. My joining date is coming near.
My INDOS no:- 23ZP5540....

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My cdc under verification process more then two months

indos no. 23zp4949...

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Address: Goa, India

Hi,

I have applied for CDC on 7th September 2023, it has been almost 45 days and the application status shows "Approved".

I dont know why it is taking so much time for the DG shipping to dispatch my CDC. My joining date is 10th November and once i receive my CDC, i have to apply for SID card too.

Requesting you to kindly look into this matter on priority as my life depends on it.

Application...

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Dear sir/ma'am
I am Asif Ansari.I have done my sid verification on 18 September 2023, in mmd noida.And it has been 28 days still my Sid is under printing.please see the matter.I have to join my company soon.They are asking for it.
SID no. M34081645.
Thanking you
Your sincerely....

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Address: DG SHIPPING MUMBAI

Dear Sir / Madam

Greetings!!

I had SID Biometric on 17 Aug 2023 at Noida and still not received after 02 Months Waiting.

Application No- 312592
Indos No- 00ZL8043
CDC No. - MUM 495075

Kindly dispatch as soon as possible

With Regards
Hari Raj Keer...

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Respected sir, /madam,
My name is Yash Nandal
Indos number - 22NM2184
File number - SMO(K)/2023/58564
I have applied for indian cdc as on 30 August 2023but till date i have only one update that my cdc application is under verification process.in 1 months 10 days my application is only under verification process.
So kindly request you to do the needfull something for cdc application so that i could get...

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Good morning

i had applied for my SID 4 months ago in mmd mangalure and my freind who applied the sid on that day and in same mmd . he had recived the SID . And he joined the vessel also .but mine is still printing and and its around 4 months and i had biometric on june 9 . due to this one promblem i not able to join the vessel and the joining is delayed .please resoive this promblem

my cdc number ;MUM507214br...

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I have made a payment of rs 300 on dg shipping website on 4th oct 2023 for my bsid appointment . but until now I am unable to book an appointment as the site keeps restricting to book an appointment saying to make payment before booking an appointment. I complained about this to respective mmd and they asked to wait for 5 days from the date of payment. Now my problem is its already more than 7 days and still I couldnt make an appointment....

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Address: Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042

I received an email on 9th October 2023 stating that my complaint has been forwarded to DG Shipping customer service. I have received no reply since then. My SID appointment was on 1st August 2023. I have not received my SID card even after 2 months. I need the SID card asap for my job. Please send me my SID card as soon as possible.

CDC Number: MUM 480811
SID Number: M33889799...

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Address: Majorda,Goa-India

Dear sir/ mam,

i applied CDC on 21st August 2023 and status on 10th October 2023 still showing as under verification process.
When i will get my CDC.
How much it will take for approval.

Application no. is : SMO(M)/2023/265040

waiting for the kind information and please proceed my cdc . Thanking you

Requesting you to please process as early as possible.
Thank...

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Address: Mumbai

Please note that my CDC application is approved on 27 th Sep 2023 but still it is not being dispatched..I have applied on 1st July 2023...So please dispatch the CDC as soon as possible.. As my visa appointment date is on 3 rd November, 2023..
My application no is SMO(M)/2023/258606
My CDC file no is MUM 524227
Indos no is 11ZL7780
Kindly look into this matter please......

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Address: Mercantile Merchant Department, Chennai

My name is Murali Subrahmanyam, my CDC number is MUM 432837, my Indos number is 18HL6282, my BSID number is C33308298.
I didn't receive my BSID card from my post office.
When i checked with my post office which is in Hyderabad, Telangana state and they have mentioned they returned it back to sender as post applying I had to leave and join the vessel.
Please could you help me in retrieving my BSID card on how to get it...

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I am writing to seek assistance regarding my BSID-related query and the issuance of my SID card.

I have been diligently attempting to contact the provided email address, [protected]@cdac.in, multiple times over the last two months to address my concerns and inquire about the status of my SID card. Regrettably, I have not received any response to my previous messages.

As the SID card is a crucial document for me,...

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Address: Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042

I had my SID appointment on 1st August 2023. It's October already and I have not received my SID card till now. The status is still showing " sid card has been issued and forwarded for printing ”. I need it urgently for my job. It seems DG shipping does not care about Indian Seafarers at all. Please do the needful ASAP

Indos Number: 22ZP2308
SID Number: M33889799...

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While verifying live image for change in indos profile photo it is showing not proper live photo in action to this I tried with better lighting n various methods but still showing not proper live in photo...

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I Rohith Savio Clamence INDOS NO 17NL0121 have applied for my SID on 5 th July 2023 application no 55896
It's been three months and I did not receive my SID card because of which I was not able to join the ship as it is mandatory now .So please help me with this issue as soon as possible
Thank you...

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Respected Sir / Madam
I have done my SID verification on july 17th, 2023. Now it has been more than 2 months, yet I didn't receive my SID. The status is showing that the SID is forwarded for printing for months whenever I check the status. I kindly requesting the team to check over it as soon as possible So that I board on a vessel which is getting delayed due to my SID . I have also attached my SID details for your reference.br...

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Address: pune, Maharashtra

Dear Sir/ Madam,
I have completed my SID biometrics on 12th July 2023 at Ballard pier, Mumbai.
Initially the application status changed to "Your SID is printed and forwarded for dispatch, we will notify..."
I sent several Emails which got no response. I also visited the BSID center in Ballard pier, mumbai on 14th September 2023, I was assured my SID will be dispatched in a couple of days and I will receive a tracking...

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Address: Govt Shipping office, Nov Bhavan, 10, RK Marg ballard estate, Mumbai - 400001

Respect sir
I have not received SID
INDOS- 20NM1728
Sid application no- 144805
Appointment date -14 aug 2023
For last 2 months it's showing forwarded for printing.
Plz update the status and kindly inform when it will be dispatched and when I will receive my SID....

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I have applied SID on 21 July 2023 it's still showing (SID card has been issued and it's forwarded for printing) from past 3 months same its showing. I am requesting kindly dispatch as soon as possible to my address becouse I needed urgently.
Thanking you
Faithfully
MELRON DSOUZA
Sid application no. 302843...

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