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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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DG Shipping reviews & complaints page 7

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S
Soumik _chatterjee
from Kolkata, West Bengal
Oct 10, 2023
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Address: Mumbai

Please note that my CDC application is approved on 27 th Sep 2023 but still it is not being dispatched..I have applied on 1st July 2023...So please dispatch the CDC as soon as possible.. As my visa appointment date is on 3 rd November, 2023..
My application no is SMO(M)/2023/258606
My CDC file no is MUM 524227
Indos no is 11ZL7780
Kindly look into this matter please...
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    M
    muralisubbu2023
    from Hyderabad, Andhra Pradesh
    Oct 7, 2023
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    Address: Mercantile Merchant Department, Chennai

    My name is Murali Subrahmanyam, my CDC number is MUM 432837, my Indos number is 18HL6282, my BSID number is C33308298.
    I didn't receive my BSID card from my post office.
    When i checked with my post office which is in Hyderabad, Telangana state and they have mentioned they returned it back to sender as post applying I had to leave and join the vessel.
    Please could you help me in retrieving my BSID card on how to get it and when should I go and pick up.
    Do i need to visit the center's either in Chennai or Vizag as I have applied there and submitted my documents.
    I have sent several emails in regards to this on what is the process for me to get my card but there is no response about, I have tried even calling the number for the department in Chennai but no response on that either.
    Please do assist with the concern on what should I do in order for me to get my card, do I need to send special email to certain address or do I need to visit and collect it from my end directly.

    Thank you.
    DG Shipping customer support has been notified about the posted complaint.
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      K
      Kumar.gaurav
      from Patna, Bihar
      Oct 7, 2023
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      I am writing to seek assistance regarding my BSID-related query and the issuance of my SID card.

      I have been diligently attempting to contact the provided email address, [protected]@cdac.in, multiple times over the last two months to address my concerns and inquire about the status of my SID card. Regrettably, I have not received any response to my previous messages.

      As the SID card is a crucial document for me, I am concerned about the delay. I kindly request your guidance and support in resolving this matter promptly.

      Thank you for your attention to this urgent matter, and I look forward to your response.

      Sincerely,

      Gaurav Kumar
      Indos No: 11EL3058
      SID Card No: K31093461
      DG Shipping customer support has been notified about the posted complaint.
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        S
        Sylvester Biswas
        Oct 6, 2023
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        Address: Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042

        I had my SID appointment on 1st August 2023. It's October already and I have not received my SID card till now. The status is still showing " sid card has been issued and forwarded for printing ”. I need it urgently for my job. It seems DG shipping does not care about Indian Seafarers at all. Please do the needful ASAP

        Indos Number: 22ZP2308
        SID Number: M33889799
        DG Shipping customer support has been notified about the posted complaint.
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          S
          Shlok koli
          Oct 6, 2023
          Oct 10, 2023
          This thread was updated on Oct 10, 2023
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          While verifying live image for change in indos profile photo it is showing not proper live photo in action to this I tried with better lighting n various methods but still showing not proper live in photo
          DG Shipping customer support has been notified about the posted complaint.
          same issue for me...tried all lighting condition, browers and webcam. Still live photo is not proper. in my case my live and indos photo are essentially the same still is not working.
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            R
            Rohith savio
            Oct 6, 2023
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            I Rohith Savio Clamence INDOS NO 17NL0121 have applied for my SID on 5 th July 2023 application no 55896
            It's been three months and I did not receive my SID card because of which I was not able to join the ship as it is mandatory now .So please help me with this issue as soon as possible
            Thank you
            DG Shipping customer support has been notified about the posted complaint.
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              H
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              Respected Sir / Madam
              I have done my SID verification on july 17th, 2023. Now it has been more than 2 months, yet I didn't receive my SID. The status is showing that the SID is forwarded for printing for months whenever I check the status. I kindly requesting the team to check over it as soon as possible So that I board on a vessel which is getting delayed due to my SID . I have also attached my SID details for your reference.

              Name: Harish Ragavendra Sivakumar
              CDC Number: MUM512469
              SID Number: C33844642
              Date of Birth: 8/8/2002
              DG Shipping customer support has been notified about the posted complaint.
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                S
                saumitra1010
                from Pune, Maharashtra
                Oct 4, 2023
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                Address: pune, Maharashtra

                Dear Sir/ Madam,
                I have completed my SID biometrics on 12th July 2023 at Ballard pier, Mumbai.
                Initially the application status changed to "Your SID is printed and forwarded for dispatch, we will notify..."
                I sent several Emails which got no response. I also visited the BSID center in Ballard pier, mumbai on 14th September 2023, I was assured my SID will be dispatched in a couple of days and I will receive a tracking number for the same.

                In the month of October the application status changed to "Your SID, has been forwarded for printing"
                Kindly help with the same.

                Name: Soumitra Kelkar
                Indos number: 10EL3169
                SID number: M33785720
                DG Shipping customer support has been notified about the posted complaint.
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                  P
                  Pushpam664
                  from Patna, Bihar
                  Oct 4, 2023
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                  Address: Govt Shipping office, Nov Bhavan, 10, RK Marg ballard estate, Mumbai - 400001

                  Respect sir
                  I have not received SID
                  INDOS- 20NM1728
                  Sid application no- 144805
                  Appointment date -14 aug 2023
                  For last 2 months it's showing forwarded for printing.
                  Plz update the status and kindly inform when it will be dispatched and when I will receive my SID.
                  DG Shipping customer support has been notified about the posted complaint.
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                    M
                    melron Dsouza
                    Oct 3, 2023
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                    My Seafarers Identity Document (SID) not received

                    I have applied SID on 21 July 2023 it's still showing (SID card has been issued and it's forwarded for printing) from past 3 months same its showing. I am requesting kindly dispatch as soon as possible to my address becouse I needed urgently.
                    Thanking you
                    Faithfully
                    MELRON DSOUZA
                    Sid application no. 302843...
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                    A
                    Aajo
                    from Mumbai, Maharashtra
                    Oct 2, 2023
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                    Application approved but i didn't get the cdc, i have us consulate appointment and next month joining, without cdc i can't do anything, I'm requesting kindly dispatch the cdc SMO(M) /2023/ 264205. Please humble request to kindly dispatch my cdc i am mentally going through so much currently jobless and my only hope is this job which I dont want to loose
                    DG Shipping customer support has been notified about the posted complaint.
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                      A
                      Aadarshpanchal
                      from Palwal, Haryana
                      Oct 2, 2023
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                      Address: Palwal

                      Dear sir/madam

                      I have applied for CDC on 9 august 2023 its showing a 1 month under process but hence reject and i reapply second time on 23 september 2023 but my CDC not approval at time this time. So please do this needful and i am waiting for long duration somthing 2 months

                      Application number:SMO(M)/2023/268684
                      Indos number:23ZP0538
                      Reapplied date:23 september2023
                      DG Shipping customer support has been notified about the posted complaint.
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                        V
                        verma0023
                        from Mumbai, Maharashtra
                        Sep 29, 2023
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                        Address: mumbai

                        Respected sir, /madam,
                        My self-Ankit Verma
                        Indos number -23ZP6140
                        File number - smo (M) 2023/264487.
                        I have applied for fresh Indian CDC as on 16 August 2023 but till date I have only one update that my CDC application is under process.in 1 months 20 days my application is only under process.
                        So kindly request you to do the needful something for CDC application so that I could get my CDC as soon as possible after that I have to apply for Sid as well and it will be taking some time. I'm still at home no job sir waiting for CDC. I'm working on passenger ship I have assignment in October 2023 please do something.

                        I will be always thankful to you for this kind of your act.
                        Thankfully
                        Ankit Verma
                        Mob: [protected]
                        Email - [protected]@gmail.com
                        Thanking you...
                        DG Shipping customer support has been notified about the posted complaint.
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                          S
                          suanlal
                          from Churachandpur, Manipur
                          Sep 28, 2023
                          Sep 28, 2023
                          This thread was updated on Sep 28, 2023
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                          Giving the application but the payment is successful and my account was debited and i can't make my appointment and they are asking me to pay again but it's been already 2 working days. Can you please assist me with my problem?
                          DG Shipping customer support has been notified about the posted complaint.
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                            F
                            Fussballic
                            from Bhopal, Madhya Pradesh
                            Sep 25, 2023
                            Sep 27, 2023
                            This thread was updated on Sep 27, 2023
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                            Address: Mumbai

                            Dear sir/ madam my name is shridhar yeli it's been more than 2 months my CDC not yet dispatched from Mumbai I have to apply for port visa and my joining date is nearby please look into it and make it done
                            Indos no:23zp1103
                            Application no: SMO(M)/2023/259970
                            DG Shipping customer support has been notified about the posted complaint.
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                              P
                              Pkg24
                              from Delhi, Delhi
                              Sep 23, 2023
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                              Resolved

                              CDC not dispatched from Mumbai MMD

                              Address: Dg Shipping Office Mumbai

                              Dear sir madam,

                              I have been applied CDC on 21st July 2023 still not at dispatch on my address. It's already 2 months since i applied but not dispatched yet.

                              Time limit has been exceeded from time specified in citizen charter.

                              I already tried to contact to Mumbai DG shipping regarding my CDC issues but unable to contact

                              I request please dispatch my CDC soon as possible because I...
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                              H
                              Henrywilson
                              from Vijayawada, Andhra Pradesh
                              Sep 22, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Dear sir /Madam,
                              My name is Prattipati Chandu from vijayawada, Andhra Pradesh. I have applied for SID at Vizag MMD and completed my schedule appointment on 24th of July. And got a mail from DG Shipping regarding SID Card issuance. But I website at application status shows SID card issued and It's Forwarded for Printing.
                              Still now no Update and no Dispatch details yet. Please Dispatch my SID as soon as possible to my address.
                              Application Number:244688
                              INDOS No:18EL2429
                              DG Shipping customer support has been notified about the posted complaint.
                              Dear sir/ madam

                              I applied for fresher Indian cdc on
                              12/08/2023.my application number is
                              SMO (M)/2023/263912.its more than a month till now but my Indian cdc under process.kindly please halp me in getting my Indian cdc.without Indian cdc I can't get my job.i too afraid if my application stays under process for too long then that will affect my carrier a lot.please help me in this issue.thanks in advance sir/madam.hoping for good result.please help.
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                                Harirajkeer
                                from Deoli, Rajasthan
                                Sep 22, 2023
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                                Dear Sir / Madam

                                Greetings!!

                                I had SID Biometric on 17 Aug 2023 at Noida and still it's showing "your SID card has been issued and forwarded for printing "
                                Kindmy resolve the issue and dispatch as soon as possible

                                With Regards
                                Hari Raj Keer
                                DG Shipping customer support has been notified about the posted complaint.
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                                  S
                                  Sep 22, 2023
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                                  My Indos no. 23ZP0016 given appointment on 25th July 2023. Still not received my SID which is been pending from 60 days.even Sid number is generated but it shows that the sid is approve and gone for printing for more then 60 days. Please help me to get my sid as i am travelling very soon and i need it on an urgent basis.
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    chravi910
                                    from guntur, Andhra Pradesh
                                    Sep 22, 2023
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                                    Address: guntur

                                    Dear SHAIK ABDUL RAHMAN,
                                    Your Application SMO(K)/2023/59418 is under verification process.
                                    This is an auto generated mail, Please do not reply.
                                    Thanking You,
                                    DG Shipping customer support has been notified about the posted complaint.
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