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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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DG Shipping reviews & complaints page 80

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S
SHEKKAPPAN Kannan
Aug 23, 2019
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Address: 605007

Good day,
I need to shorten the length of my identification marks in indos in order to apply for sid.
But no response from indos cell on [protected]@gmail.com for the correction
So kindly request to correct as per the below in my indos.

Name shekkappan kannan
Indos no - 11el3844

Identification mark correction - "black mole on neck right side"
+1 photos
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    H
    Harish1505
    from Mumbai, Maharashtra
    Aug 21, 2019
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    Address: Mumbai City, Maharashtra

    My indos no 11zl2244 is deactivated. I have got certificates from r m maritime institute which is now suspended due to which my indos no is deactivated. Hence i have re appeared for training, certification and watchkeeping for seafarers (Stcw) course certification completed from maritime training institute. So i request you to please reactivate my indos no 11zl2244.
    I am unable to join my job due to which my job is at stake.
    DG Shipping customer support has been notified about the posted complaint.
    How to use DG Shipping e-governance portal with google or IE version 11.
    The site won't let me fill sea farer's profile saying I must use IE upto version 9 for optimum performance
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      V
      Varunthesailor
      from Ambala, Haryana
      Aug 19, 2019
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      Address: Mumbai City, Maharashtra

      Respected sir,
      I am varun gupta, i have applied my cdc renewal on 25-july-2019. I could see my status application approved dated 13 august 2019 but they have not dispatch my sticker. Kindly update the dispatch details and send my sticker as earliest please kindly do the needful sir.

      Details are as follows

      Cdc renewal app no - smo (M) 2019/22237419
      Indos no - 04zl9144
      Cdc no-mum166319
      Passport - z872879
      DG Shipping customer support has been notified about the posted complaint.
      Hi,
      I am trying to apply online for cdc and cannot proceed without the height and color of eyes and hair color.

      Kindly update as below:
      Height : 170 cm
      Color of eyes : Brown
      Hair Color : Black
      Indos No.: 19ZM3818
      Name: Lalrotluanga

      regards,
      Lalrotluanga
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        A
        Amlan1997Utd
        from Mumbai, Maharashtra
        Aug 14, 2019
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        Address: A2-602 Lunkad Colonnade 2.Beside Corp.Bank, Opp Mini Punjab, Mumbai City, Maharashtra, 411014

        Respected sir / madam,
        My cdc application was approved on 20th july but till date it hasn't been dispatched. The cdc number is mum 390552. I tried calling smo mumbai but no one answered. Please tell me number of days more required for the cdc to get dispatched.
        Your efforts to resolve this problem will be highly appreciated.

        Name - amlan dasgupta
        Cdc number - mum 390552
        Contact details - [protected]
        E - mail id - [protected]@gmail.com
        Application number - smo (M)/2019/112093

        Thanking you,
        Amlan dasgupta
        DG Shipping customer support has been notified about the posted complaint.
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          S
          Sashina
          from Delhi, Delhi
          Aug 11, 2019
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          Address: 9th floor,beta building ,i-think techno campus ,kanjurmarg east,Mumbai, Mumbai City, Maharashtra, 400042
          Website: www.dgshipping.com

          I have made the payment for chief mate phase 2 exams of rs.3, 000/- i didn't receive any otp but deducted amount of rs.3000/-
          I have made payment on director general of shipping site on 21st july through sbi debit card.
          My application got rejected on this site as well as money.. I need my admit card for september exams as my assessment about to finish in next year.. Please help
          DG Shipping customer support has been notified about the posted complaint.
          Sep 03, 2019
          Updated by Sashina
          I didn't get reply till date...
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            A
            Apparao Giduturi
            from Delhi, Delhi
            Aug 10, 2019
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            cdc rejected hence father name surname not found in ssc certificate

            Address: maharanipeta, viskahapatnam, Visakhapatnam, Andhra Pradesh, 530002

            Dear sir

            Greetings of the day!

            My name is apparao giduturu, indos no:04zl0067, i had applied cdc two times, has rejected hence father name i have applied as for passport and ssc certificate as well, father name spellings correct sir only surname not shown it's fallowing by my surname in ssc certificate kindly resolve the problem, thanking you.

            Yours sincerely.
            Apparao giduturu...
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            V
            Varunthesailor
            from Ambala, Haryana
            Aug 9, 2019
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            Address: Mumbai City, Maharashtra

            Respected sir,
            I am varun gupta, i have applied my cdc renewal on 25-july-2019. I could not see any status change for my application its showing under process till today. Kindly update the status and send my sticker as earliest please kindly do the needful sir.

            Details are as follows

            Cdc renewal app no - smo (M) 2019/22237419
            Indos no - 04zl9144
            Cdc no-mum166319
            Passport - z872879
            DG Shipping customer support has been notified about the posted complaint.
            My cdc number is MUM393220. Issue date is 09-August-2019. But I haven't received any dispatch details. Please kindly take my request into consideration since I have VISA interview.

            status still showing under process - Comment #3513872 - Image #0
            Sir/ madam
            I am jahangir mondal from West Bengal nadia application no smo (m) 2019/112753 indos no 19HL5094 cdc states still under verification process please sir approved or discharge

            Thank you
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              S
              Sridhar310
              from Hyderabad, Telangana
              Aug 9, 2019
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              Address: YSR, Andhra Pradesh, 516360

              Good day sir,
              I am kambam sridhar reddy, i have applied for cdc renewal on 29-july-2019. I could not see any status change for my application its showing under process till today. Kindly update the status sir if any mistakes i have done i will resubmit the required documents and application as required. Please kindly do the needful sir. Thanks in advance.

              Details are as follows

              Cdc renewal app no - smo (M) 2019/22237448
              Indos no - 09sl1035
              Cdc no-mum170458
              Passport - z3977780
              DG Shipping customer support has been notified about the posted complaint.
              Dear sir, my CDC seaman book Mum 287625 till missing, I have sent main but till not reply for that, I am very fedup
              Kashinath sakal
              [protected]
              Kaahi's reply, Aug 6, 2019
              CDC not despatch till yet
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                K
                Khalid Aziz 123
                from Mumbai, Maharashtra
                Jul 31, 2019
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                Address: DG Shipping, Mumbai City, Maharashtra

                Dear sir,
                I have applied for cdc replacement to kolkata shipping master office but unfortunately my sso and pssr certificate was not uploaded at the time of filling application in egovernace site and later i have been told to repload the certificates on the website but there is no any option for reuploading of certificates, already sent mail to dgshipping egovernace office but there is no any response, please solve the issue so i can get my cdc my application no. Rep/smo/ (K)/2019/4690
                DG Shipping customer support has been notified about the posted complaint.
                Dear Sir / Ma'am, My name is Daili Nelia indos no. 17ZL9963. I cannot login my DG profile and showing password and ID is mismatch, when I try to recover password option then it shows email ID is not exist. On my CDC printed, my phone number is also wrong. Therefore, kindly anticipate my queries. My email for any feedback [protected]@gmail.com
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                  M
                  Molindo Alvares
                  Jul 31, 2019
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                  Address: Near Govt School khorlim mapusa goa, 403507

                  Sir i had applied for my cdc in june and my cdc is approved and my cdc was approved 40 days ago from now. But still my booklet is not come. Sir please i am a gently need my cdc booklet so i kindly request you to proceed my cdc booklet as fast as possible so please help me because i need the cdc because in embassy i need to submit it after that only my visa will be approve so please sir
                  +1 photos
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                    P
                    Pratik narkar
                    from Mumbai, Maharashtra
                    Jul 29, 2019
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                    Address: High land court a wing ground floor room no 7 bazar road Bandra west, Mumbai City, Maharashtra, 400050

                    Respected sir, i did seafarer registration and i filled it with all detail and also i update my email id. After that it showed my user id and password. That id is 09gl8050 same as my indos no. Now when i type my id and password in the dg shipping login page it shows that user id and password does not match. I tried several times but it is showing the same and when i clicked on forgot password option it says id doesn't exist. My email id is [protected]@gmail.com. I request you to guide me what to do in this scenario cuz it's important to update my profile for online booking of exams. Hoping to get a solution from your end.
                    Thanking you, pratik balaram narkar
                    DG Shipping customer support has been notified about the posted complaint.
                    Good day sir

                    Kindly note that my application status got approved on 18 July 2019 but I have not received my CDC till now and no tracking information is provided on DG website. My application no. Is REP/SMO(M)/2019/38101.
                    Thanks & Regards

                    Kapil shandil
                    MUM 166406
                    kapil.[protected]@gmail.com
                    Not able to enter the hair colour and eye colour in the respective columns.
                    Tried through different browsers but no response

                    id mismatch - Comment #3507027 - Image #0
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                      D
                      debamam
                      from Mumbai, Maharashtra
                      Jul 28, 2019
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                      Address: SATYANAGAR, KRISHNAGANJ,PIN -741506, WEST BENGAL, 741506

                      Sir, i am debasish das, indos no - 15gl4371, few days before i got my watch keeping certificate. But when i cheaked my certificate in my seafarer profile then i realize that 9 certificates are uploaded in my "seafarare profile" (Master cheaker) "rating" manu including my certificate. But when i am checking my certificate online then i can see my real one. Photograph of my certificate is uploaded below along with screenshot of my seafarer profile (Master cheaker)
                      Please take necessary step to solve the problem.
                      +2 photos
                      DG Shipping customer support has been notified about the posted complaint.
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                        R
                        Rv6544
                        from Kolkata, West Bengal
                        Jul 26, 2019
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                        I am done with the application submission and payment not when i am going track status there is an error showing which say servletexception in:/jsp/seafarer/cdc/formaapplicationstatus. Jsp] null'
                        Please do help me with the same.
                        My indos no is 17zl2162
                        I have paid for the cdc also uploaded all the documents.
                        I also tried to call the number given online but they rarely receive call actually not rarely but never they never receive calls.
                        So please do advice me a solution on the same as i wam in an urgent need of the indian cdc
                        DG Shipping customer support has been notified about the posted complaint.
                        I don't receive my CDC book, I had gone 2 times in your office nav Bhavan Mumbai, I gave my all details to office staff they told I will send to u back but didn't get till yet.
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                          J
                          Johnli
                          from Delhi, Delhi
                          Jul 25, 2019
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                          Address: Alappadan house p.o.pullazhi thrissur kerala, Thrissur, Kerala

                          My name is johnly jose and my indo's no.19zm0289, cdc no. Mum383466 cdc issue date 07/06/2019 but i haven't received it yet by post can you please send the dispatch details and tracking number as soon as possible because my visa interview is on 10 august 2019 i have to show my cdc on that time please do needful
                          My gmail ([protected]@gmail.com)
                          My no.[protected]
                          DG Shipping customer support has been notified about the posted complaint.
                          Jul 25, 2019
                          Updated by Johnli
                          My name is johnly jose and my Indo's no.19ZM0289, CDC NO. MUM383466 cdc issue date 07/06/2019 but I haven't received it yet by post can you please send the dispatch details and tracking number as soon as possible because my visa interview is on 10 August 2019 I have to show my cdc on that time please do needful
                          My gmail ([protected]@gmail.com)
                          My no.[protected]
                          Dear sir / madam I am Ajay my CDC no. MUM 388412 and my date of birth[protected]. Its already approved please let me know despatch details. you already despatch or how many days I will get my CDC sir/madam .
                          Hloo sir my cdc is not arrived at home 19days pass.pls teel me when my cdc is coming.actually i applied for cdc sticker..
                          My cdc number -mum165226
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                            M
                            Munish Kumar Anand
                            from Mumbai, Maharashtra
                            Jul 22, 2019
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                            Resolved

                            Address: Mumbai City, Maharashtra, 207001

                            Dear sir.
                            My name is munish kumar anand and my indos no 17sl0634/ cdc no. Mum 388761. My cdc issue date 15.07.2019 but i haven't recived it yet by post can you please send the dispatch details and traking number as soon as possible because my visa interview is on 1 aug 2019 for usa and i have to show my cdc on that time.
                            Please do needful.
                            My gmail [protected]@gmail.com.
                            Aug 5, 2019
                            Complaint marked as Resolved 
                            Finally I got my CDC . Thanks for taking this in concern and support.
                            DG Shipping customer support has been notified about the posted complaint.
                            Sir
                            i prakash chand dwiwedi indose no-09 gl8538 cdc no-mum168775
                            application no-rep/smo(m)/2019/37912 date[protected] submmit the application but not processing
                            I have applied my cdc and received a mail that they have send to the given address on 22/April/2019 and wait for it. But unfortunately I was aboard, when I came home and checked it, it was sent back. Can you please send me again. My application no is SMO(M)/2018/62058 applied on 25/sep/2018 transaction ID 845615
                            Respected sir myself p.sai rajesh
                            I have applied for CDC on 26-Jan-2019
                            It has been approved.
                            But I not received any Dispatch details yet till now
                            Indos number:-19HL0647
                            Application No:- SMO(M)/2019/111087
                            Pls provide me details regarding my issue sir.

                            cdc dispatch details /not received - Comment #3494305 - Image #0
                            Patibandla Sairajesh's reply, Jul 24, 2019
                            Details
                            Email address [email protected]
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                              S
                              Shashank Kandwal
                              from Mohali, Punjab
                              Jul 19, 2019
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                              Kindly assist with cdc renewal, i have filled up the form and uploaded my documents as well on dg website on 7th july 2019. The status is still showing under process.
                              All relevant documents and fees is paid and submitted already.
                              Application number is smo (M) 2019/22237052.
                              Kindly advise do i need to fill up the form again or should i wait for this application to process.
                              Usually it takes 2 to 3 working days to process. And in my case it more than 14 days.

                              I have mailed to smo but there is no response nor any response on phone calls, no one is answering my calls.

                              Please find attached application and screenshot of the page.

                              Regard
                              Shashank kandwal
                              DG Shipping customer support has been notified about the posted complaint.
                              Respected Sir/Mam,
                              I am Mrinmoy Biswas, forgot my DG Shipping user id and Password both.Could please help me to recover both? My Indos Number is 10SL5318.My Date of Birth is 03 December 1980.My E Mail id is [protected]@yahoo.in.

                              Regards
                              Mrinmoy Biswas
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                                M
                                Mägï Säï
                                from Chennai, Tamil Nadu
                                Jul 16, 2019
                                Jan 5, 2023
                                This thread was updated on Jan 5, 2023
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                                indos number password recovery

                                My indos number 17EL2139.. I forget my password and I'm trying to recover my password but its showing incorrect email. So please provide a new password for my indos login. Its an urgent joining to my vessel I have to apply seafarer identification card now so please provide me.soon as soon as possible.. Eagerly waiting for your reply from dg shipping....
                                +1 photos
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                                S
                                Swapnil Parsana
                                from Surat, Gujarat
                                Jul 15, 2019
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                                Address: 186,HIMMATNAGAR SOCIETY,HIRABAUG CIRCLE,VARACHHA ROAD,SURAT., Surat, Gujarat, 395006

                                Indos no. 17nl2315.
                                Application no. Smo (M)/2019/94218.
                                Application date: 17 mar 2019.

                                Hi, this is swapnil maganbhai parsana from surat, gujarat.

                                I applied fresh indian cdc on 17 march 2019. Today's date is 17 july 2019. Till now it was showing "under verification process".

                                Please look into this matter as this document is important and an urgent need to me.

                                I emailed so many times to shipping master, but there is no response.

                                Please rectify my problem asap.
                                DG Shipping customer support has been notified about the posted complaint.
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                                  T
                                  Tharun Sai Chilukoti
                                  from Hyderabad, Telangana
                                  Jul 12, 2019
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                                  Address: Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East,, Mumbai City, Maharashtra, 400042

                                  Good Day,
                                  Iam Chilukoti Tharun Sai, I have applied for Indian CDC its been approved and the postal Service has dispatched it on 04-Dec-2018, and I couldn't receive it because I was working onboard at that time, and according to the local postal office, they have told me that the parcel has been sent back to
                                  dg shipping office in Mumbai on 01-jan-2019.
                                  Sorry for the inconvenience caused by me and please give me another way for me to collect back my CDC again.

                                  My CDC details are
                                  Indos no:18AL4297
                                  CDC no: MUM 340927
                                  Issue date: 31-Oct-2018

                                  Thanking you
                                  Yours sincerely
                                  Tharun Sai Chilukoti
                                  Indos no: 18AL4297
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    Renita Gudinho
                                    from Mysore, Karnataka
                                    Jul 12, 2019
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                                    Resolved

                                    Address: Uttara Kannada, Karnataka, 581316

                                    Hi, this is sunil sebastian desilva from karwar, karnataka.

                                    I applied fresh indian cdc on 23rd august 2018. Today's date is 12th july 2019. Till now it was showing "application approved". Who was applied with me, they are all get the indian cdc by post.

                                    Please check my application details in below:

                                    Indos no: 18sl8381
                                    Application no. : smo (M)/2018/55372
                                    Application date: 23rd august 2018
                                    Email: [protected]@yahoo.com
                                    Mobile: +91 [protected]
                                    Jul 20, 2019
                                    Complaint marked as Resolved 
                                    DG Shipping customer support has been notified about the posted complaint.
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