Dreamz Infra — not getting refund processed

Address:

Bangalore, Karnataka

I had gone to book 2flats but the 2nd borrower was not present and hence I was asked to swipe my card for 1lack and they would adjust it with both flats for time being. when asked what if we are not able to go ahead and has to cancel. was advised that the amount will be returned immediately and we should not worry. I was expecting funds next day from buyer of my house but unfortunately the buyer turned back and I have to cancel the deal. I did it very next day by going to CRM office of Dreams GK. that's when i got to know that they will be giving a PDC cheque that too in 10 days. This happened on 228th of April 2014 and I am still waiting for the PDC cheque.

I had plans of booking my flat again after getting my house sold but with this such horrible experience I have lost interest in any relation with your company.
I want refund immedialty or I will file a case in consumer court because your company is doing things against the Mastercard and Visa rule by making cash refund. Please see the clause below which clearly states if transaction is made electronically then even refund should be performed through electronically on the same card. you wish to chose differnent card but you can not do cash refund.

If Merchant accepts any goods for return, any services are terminated or canceled, or
Merchant allows any price adjustment (other than involuntary refunds
required by applicable airline or other tariffs or otherwise by law), then
Merchant shall not make any cash refund. Instead, Merchant shall
electronically complete and transmit promptly to Bank the credit data
evidencing the refund or adjustment, and deliver to the Cardholder a true
and complete copy of the credit draft at the time the refund or adjustment
is made, together with the date and amount of the credit, in sufficient
detail to identify the transaction. Merchant shall imprint or legibly
reproduce on each credit draft the embossed information from the Card
and from Merchant’s imprinter. The amount of the credit draft may not
exceed the amount of the original transaction as reflected on the sales
draft