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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 187

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K
Kangkhita
Jul 25, 2020
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Address: Gokul niwas, pandu port road

All my items are damaged during shipment.
And it took more then 1month delivery my items.
I want compensation for my luggage. I have paid high price for fast and safe delivery but this is not acceptable.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Rohitha Sai A
    Jul 25, 2020
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    Address: Guntur Gujjanagundla

    Never delivers the courier to home. Though the given address is 2km away from the dtdc office. Neither responds to calls. I get 10 couriers per week and give international courier orders to them, atleast they do not give tracking address for international couriers. Very rash and rude to customers.
    Till i have 8 packages at the dtdc center but neither is delivered.
    Further the people over there are rude enough.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      linhwang2000
      Jul 25, 2020
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      Address: New Delhi

      I booked a parcel from New Delhi to send to Pimpri, Pune.

      Name: Shashikant Sonkamble
      Tracking number: i[protected]
      Booking date 21st July 2020
      Status: Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))

      My customer hasn't received any calls from the delivery man, but it says Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))

      Please call the customer's number at least.
      I would like to update with the receiver 's address: Shop Jagtap Alterations, Chikhali Road, Kasturi Market, Chinchwad, Pune 411019
      Phone number: +91 [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        npandey579
        Jul 25, 2020
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        I placed 4 packages through dtdc service. Out 4, 1 delivered, 1 rejected and 2 are not delivered.
        The status of 2 parcel which are not delivered is showing as delivered.
        B71480101, b71480103 is not delivered.
        B71480102 is rejected at originating source.
        Dtdc has charged 25% extra fee as corona charge for such a bad service and response.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Source office is Bangalore Kullapa Circle branch.
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          S
          Subhas Dewan
          from Mohali, Punjab
          Jul 25, 2020
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          Address: Bally Khal, Post + P.S. Bally, Pin code No 711201, District: Howrah, West Bengal.

          I send a Laptop with good packing and mentioned on top of packet "Handle with care, inside Laptop" vide consignment no V59393137, Date of Booking: 20.7.2020, Booking Point: Bokaro, Jharkhand-829301.
          Send To: -
          West Bengal, Pin code: 711201, Bally Ghat, District, Howrah.
          I got report, when he delivered the packet, he has thrown on the floor. Such costly materials and he has looked that laptop inside, how he thrown????
          I need positive answer for this insulting.
          Thx.
          Subhas Dewan, Bokaro Steel City
          Mob: [protected]_for feel free calling.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            I
            iswaryam
            from Chennai, Tamil Nadu
            Jul 24, 2020
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            Address: Bangalore

            Shipment number - B72180248
            Complaint Number[protected]

            I am struggling to find the status of my package B72180248
            People are telling me to go to Sarakki office myself and check. I did call the Sarakki office manager, Mr Manu, he either disconnects my call or switches off the phone. His number[protected]

            I am a Cancer patient and my parents are old. Why should customers have to go to their office?

            I have received 3 other DTDC couriers this week without problems as also from other companies. Only this one I dont know where it is.

            2 days someone called from cust care and said they will check. That's it
            nothing happening.

            I dont know where the courier is from, customer care tells me there are no Sender details.. How is that possible? How was the courier booked without sender details?
            People keep asking me what is the content. I dont know where it is from, how can I tell package content?!
            I am at my wits' end and dont know what more to do.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              rjs1234
              from Ziro, Arunachal Pradesh
              Jul 24, 2020
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              I ordered an electronic item from primeabgb on 5th july and was shipped on 8th july through dtdc courier. The product reached my city on 14th july and its the last date when the tracking page was updated and after that till today i'm not getting any updates regarding my order. They are not giving me any specific date on when will it be delivered. So, i kindly request you to look into the matter and help me with the delivery of my item.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                tisybynidhi
                Jul 24, 2020
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                Address: Bangalore

                Tracking id: b72072184 / complaint number :16900030

                This is withâ regards to the above trackingâ id and complaint number which is yet not been resolved. I want to ask you why is the dtdc working so ineffciently where nobody has an answer to give about my package.
                My parcel was sent on 13th from hongasandra branch. Person who collected it was pawan. From 14th onwards i have been trackingâ my parcel and it is showing reached cochin hub and in transit. After making a lot of calls to customer care and on social media, they finally made an update on the tracking (Status was out as covid 19 lockdown)â until 23rd (Yesterday) it was showing same status.
                Today again when i checkedâ its showingâ status of 14th july (In transit)
                I mean do you think customers opting for dtdtcâ services are crazy. Pay money to you people, trust thatâ it wil be safe and delivered. But you'll don'tâ have the # audacity to even give me an update about the status of my parcel.
                How many more days do youllâ want me to wait. I am seriously disgusted with dtdc and their services.
                By today:1. I want a genuine update and reply about my parcel wherabouts.2. I want my parcel picture to be sent to me and deliveredâ to the consignee today itselfâ  (Address :â  ashley dias, 58/906, market road, kochi 682018)â â 3. I am not going to make any further calls, i will be lodging a direct complaint against pawan hongasandra branch and dtdc india.â 
                This attitude is not done.â i will tarnish your name if i don'tâ get an update today..
                This seems to be my only work, following up with dtdc every single day, and greeshma from customer will tell me, please wait madam, you will get a message update today. And no # reply comes.â 
                This is my last and final email.
                Nidhi
                [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Nàwàz Shârìff
                  Jul 23, 2020
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                  Address: #919,10th cross vinobanagar, K.G Halli police station

                  When I track my parcel it's showing data not available this my tracking number C92997701
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Jul 23, 2020
                  Updated by Nàwàz Shârìff
                  When I enter the consignment number it's showing unavailable data C92997701
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                    Ramya Peddiraju
                    Jul 23, 2020
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                    Address: Hyderabad

                    Myself ramya i've couriered a package through dtdc on 11/07/2020 from vijayawada to hyderabad which was supposed to be delivered in 5 days. If i check the status on dtdc website its shown as package is in transit. But, its not delivered yet to me. Also, i've gone to dtdc office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime i'm being told that i'll be given information on it but nothing is been told to me. Its already been 13 days and there is no information on my courier. I need it urgently. Kindly help me in this issue. Thanks, ramya.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      nids shah
                      Jul 23, 2020
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                      Doc no
                      M97237271

                      Kindly do check curier didnt receved to customer last 4 months
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        anurag653909
                        Jul 23, 2020
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                        Address: Ghaziabad

                        I have a shipment with tracking no: z45681787
                        The shipment is out for delivery from 20th july 2020 and my shipment status is showing not delivered (Rescheduled), not delivered (Restricted entry - (Otr), not delivered (Otp not generated). But i have not reveived the package nor they have even contacted me.

                        Please help
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                          Marie Patric
                          Jul 22, 2020
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                          Address: 92 Golden Avenue, Vivekanandha Nagar Extn. Pondicherry

                          I have to get a parcel through dtdc pondicherry (Z[protected] i didn't get the parcel but today (22/07/20) 8.52pm i got a message goods delivered so i contact agent no.[protected] she didn't give a proper reply so again i called balamurugan in head office he said i am not responsible for that, so where i have to talk pl take some steps to get my parcel, thank you sir
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Raj2841
                            Jul 22, 2020
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                            Address: Durgapur

                            I have booked a parcel from barrackpore to durgapur...the parcel was out foe delivery on the next day but the tracking information showed that the reveiver not available.They did not even try to call the receiver once.they just marked it undelivered.How careless are these service.My comsignment no is K24890018
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Anowara Begum
                              Jul 22, 2020
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                              Address: nakari near railway station,Assam,north lakhimpur

                              Please delivered my object on i have not received it with tracking id - z52256876 please delivered me fast please i request you and i am waiting for that from long time
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Prianca Sengupta
                                from Kolkata, West Bengal
                                Jul 22, 2020
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                                I booked a shipment for door pickup on 9/7/2020 and it was pickup happened next day. The parcel was packed and shipped but never delivered. They have no customer care number for ambala, haryana where it was supposed to be delivered, i lodged complaints on chatbot, no reply came ever. I tried calling the hub, none of the numbers given online work. I am stuck in a bad situation as the item was being shipped back to a seller on amazon who cheated me with a fake product initially. Amazon insisted i send the item back and then i would get my refund, now that dtdc seemingly lost my parcel. I don't know what should be done. I paid an exorbitant 440rs for delivering something worth 499rs, since amazon had assured i will get the courier charges back. Now i have lost twice the value of product in money and no response from dtdc.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  nithish543
                                  Jul 22, 2020
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                                  Resolved

                                  Courier delivered to a wrong address

                                  I sent a package with important documents to fbi (Federal bureau of investigation) from karimnagar, telangana, india on 15th july 2020 to clarksburg, west virginia 26306 and the package was delivered in pittsburgh, pennsylvania on 21 july 2020. I called customer care and waited for 40 minutes for someone to answer then they gave me a mobile number ([protected]) for international shipments office, i tried calling that number almost 80 times...
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                                  Vishnu Vardhan Valaboju
                                  Jul 22, 2020
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                                  Hello

                                  Courier delivered on 17th july 2020 from hyderabad, my place chegicherla, boduppal hyderabad, more than 5 days no update in status also from 18th july 2020, wrost service of dtdc
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Sameer_Shinde
                                    from Mumbai, Maharashtra
                                    Jul 22, 2020
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                                    My tracking number d73100013 of dtdc courier facility, is not delivering my electronic item since 20 days have passed. Online updated that customer refuses to accept, since there was no contact or call for delivery. Worst delivery service. All other services are working well in my area.

                                    Also dekivery agents are not giving proper replies, talking rudely.

                                    Regards,
                                    Sameer shinde
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Jul 30, 2020
                                    Updated by Sameer_Shinde
                                    Dear sir/madam,

                                    Kindly deliver my parsel as its since more than 4 weeks in transit.
                                    It is very important to me.

                                    Kindly make my delivery ASAP as i am very disappointed with DTDC service.

                                    Even after i called to Agent, no positive response i found. And found that DTDC do not care for item of parsel. Parsel is in DTDC office, how can i get it???
                                    courier delivery of every item is available in my area except my parsel from DTDC????

                                    If this is case i need to complaint to consumer portal.
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                                      Praneet Rao
                                      Jul 22, 2020
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                                      Address: Mumbai

                                      Have shipped a parcel from mumbai to aligarh on 16/07/2020
                                      Docket number is z52725405
                                      I dont know why am i getting this message. Hope the parcel reaches on time and dtdc doesnt disappoint me on this
                                      Is there any contact number where i can lodge a complaint too?
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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