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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 187

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S
shaik2020
Jul 21, 2020
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Address: Tumkur

I requested Logistics company DTDC Cheating and Frad and damage the Consumer Properties, they are unedcated person operating the Logistic Counter, they are damaged Laptop Asset worth 40000rs .i requested Govt of india, Consumer Rights E Court take the action on DTDC my B72583999 date of[protected] at mg road tumkur, unprofessional dtdc employees working very rude behabior to customer not replay online dtdc center .
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    Raj8982
    Jul 21, 2020
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    Address: Near pipal tree dham mohalla panna Madhya pradesh

    Dtdc show product delivered to me but at the time product is not deliver to me it is delivered to another person raghvendra vishwakarma.
    Tracking id is 71812385
    Name mehar sharma
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Gautam Kumar Soni
      Jul 21, 2020
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      Address: Gurgaon

      Hi i called dtdc courier customer service and one of their executive pick my call i explained her i don't know anything about dtdc courier how to make it possible i asked with her so she told me that someone from dtdc courier will be call me back and then i received a call saying he is an dtdc courier executive will help me so i trusted him he shared me a form link i opened and fill the details such as upi i'd the number of the executive is as follows[protected] and after sharing he said to forward one msg to a number which was given to me i forwarded it and suddenly my account debited with all the amount i had in my account. As you know this situation surviving is challenge for us please help me.
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        Vasavi Priya
        Jul 20, 2020
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        This is regarding shipment D58522144, which was sent on 17 th July, today i.e 20 th July it reached bangalore, the laptop screen was broken and when sending it was secured with thermocol sheets, but during the shipment, Some damage happened, please let me know how to get it resolved, as there is no insurance claimed let me know how to proceed.
        +4 photos
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          A
          antopainadam
          from Hyderabad, Telangana
          Jul 20, 2020
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          I have handed over package to DTDC Madinaguda branch on 28 Jun to sent it to Singapore. It was urgent medicines for my cousin. They charged 2700 Rs and agreed 4 days delivery. The package haven't delivered yet. DTDC tracking info showing "In Transit".

          I have sent few emails to Customer care and no response from them. I would like to know the actual status and when it will be delivered.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Jul 20, 2020
          Updated by antopainadam
          Tracking number was N21346815
          Jul 23, 2020
          Updated by antopainadam
          I got different numbers from DTDC Madinaguda branch person to check the status. Seems those are not customer care numbers. I tried call one number and one lady said will check and asked me to call next day. When I called next day that number was switched off.

          I got one more number and that guy directed me to another person. That person told " call after some time as I am having lunch". First time I am hearing from a customer care desk like that :)

          I don't know how to get the right DTDC contact and release my package.
          Aug 11, 2020
          Updated by antopainadam
          As per the update from DTDC, They handed over the package to UPS and it got stuck in China on 8th July. When I contacted UPS, they said they will provide updates to DTDC only as I am a third party for them. As per the latest update, the package is missing and UPS is searching for it :(
          Aug 27, 2020
          Updated by antopainadam
          UPS is still investigating the issue. I have sent another set of medicines through DHL and it got delivered in 4 days.

          I am chasing DTDC for claim and they are waiting for confirmation from UPS.
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            M
            mailugundla abhilash
            Jul 20, 2020
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            DTDC courier Service in Zaheerabad

            Address: Dattagiri Colony, Zaheerabad, Telangana, 502220

            DTDC courier services in Zaheerabad Telangana Dist 502220. The service is really horible in Zaheerabad. DTDC person called me and asking me to pick up the parcel from their location instead of delivering it to the loacation. When asked for the explaination for not delivering he is talking ### with the CUSTOMER.
            I did not expect this kind of worst service from the DTDC....
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            D
            DivyaBharathiN
            Jul 20, 2020
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            Address: Rajaji Nagar
            Website: www.dtdc.in/tracking/shipment-tracking.asp

            The status is showing "consignment is redirected" from past 1 week, no update.. Tried reaching everyday to support team. No answer no updates.
            I need my parcel.

            Consignment number: d91334825
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              P
              Pavankumar Mvnr
              from Surat, Gujarat
              Jul 19, 2020
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              I had done the courier through dtdc for sending my dream job application to iit indore.

              The consignment number h81651482 dated on 7/7/2018.

              My case number : 11925702, against consignment number h81651482.

              My problem with dtdc is they have not delivered my dream job application not in-time to the destination address. Because of their delayed service the consignee had rejected receipt the application at the destination as the last date of application is over.

              The customer care is not at all responsive and they are doing the time pass with the application and still my consignment is with them till today i. E. 24/7/2018.

              If you see the tracking data, the destination address is given as mumbai. The actual destination is indore. Even the destination pin code mentioned in the tracking is also wrong.

              For me its loss of application cost, courier charges, time, and my opportunity along with mental tension.

              Kindly help me out in this issue and do needful by giving proper resolution from the company.

              From,
              Pavan kumar
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Nov 15, 2020
              Updated by Pavankumar Mvnr
              No response yet.

              Waste service.
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                B
                Balauthia
                Jul 19, 2020
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                Address: B-58 NEW FORT VIEW COLONY KOTESHWAR ROAD GWALIOR (M.P.)-474012

                Dear dtdc
                Greetings!
                As per subject
                1. Yesterday your agent mr. Gurmeet call me from this number [protected] and conversation giving below:
                He told me that “ your parcel have came here so collect from the giving point“
                I told him also “why you are not deliver at door step” so he told me rudely “due to curfew my boy will not deliver at door step if you want then collect from my pointed place, otherwise i will mention refuse to take from customer side”.
                Then i told him “who gave you right to reject my consignment and another courier service blue dart delivered at home yesterday in curfew, then rules are same for all courier services.” i have an order copy of curfew which is attached, in which courier and other essential facility out from boundation of curfew, which mentioned in order copy.
                2. After all conversations he was rigid on own term and condition. And not deliver my order.
                3. Who gives him a right for reject/refuse or cancel my consignment.
                4. He has return consignment and not delivered who will compensate for this my expensive time fired and needful documents returned. I am highly disappointed about this kind of burst service.
                So my request is please ensure door step delivery of my ordered product, and please not sent our product via this type cheap agent.
                My details is:
                Raghvendra balauthia
                Contact no.: [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jul 23, 2020
                Updated by Balauthia
                Till now not resolved issue, so at last how long I will wait.
                I am attaching complaint related docket number for your help and record also.

                Your courier agent behaviour - Comment #3707637 - Image #0
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                  B
                  Bhawna Mukul Tela
                  Jul 19, 2020
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                  Address: 171 ,laxman path, near shyam nagar post Office , shyam nagar jaipur

                  Gave the parcel in the wrong place... Reached also telling... I don't know where's my parcel
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    pkr6792
                    Jul 19, 2020
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                    Address: Chura Gali, Salimpur Ahra, Kadamkuna, Patna, Bihar 800003

                    I had sent my luggage (Perishable (Food) as well as a one-year old baby dress) on 25th june, 2020 through dtdc (Consignment no.- d[protected]. But it returned back on 16th july, 2020. It was to be delivered to ankhleswar in gujarat (Pin 393010), but from the tracking history that i can see, it went from patna to mumbai and then back to patna. On top of that, they charged 900/- non refundable amount. And they didnt even call at the destination that we could have tried to receive our package. The baby dress i[censored]ndelivered will be an additional burden of cost since baby will outgrow the dress size.
                    +2 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Jul 19, 2020
                    Updated by pkr6792
                    I need a refund of the amount .
                    Email : [protected]@gmail.com

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                      Y
                      yele sneha
                      Jul 19, 2020
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                      D91004247 courier number for tracking
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                        N
                        Niktardy
                        Jul 19, 2020
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                        Address: Flatno:206,kjr mansion,peddhamma thalli temple road,Mubarakn, Mubaraknagar,nizamabad

                        C97124004
                        Is showing invalid
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                          Niktardy
                          Jul 19, 2020
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                          Address: Flatno:206,kjr mansion,peddhamma thalli temple road,Mubarakn, Mubaraknagar,nizamabad

                          C91724004
                          Showing invalid
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                            V
                            vaishnavi solanki
                            Jul 18, 2020
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                            Dear team,
                            This is to bring to your notice that a consignment couriered from bangalore for bareilly reached bareilly on 18th july. However, due to poor weather conditions and thus no network in the area, it has not been delivered and has been redirected. Although an alternate number was provided, it was not contacted upon. The awb number is b71170146. Kindly help with re attempting the delivery the following day.
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                              V
                              VYSAKH r
                              Jul 18, 2020
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                              The people working in the dtdc courier service of bommasandra are so irresponsive. Last time when i tracked my package it was showing customer will self collect. I never said that i will visit their office. How can you people change it without asking me. When i called them yesterday to know at which office my package was there, they told me that it was missing. How can you people be so careless. Its been half a month since i have been waiting for my package. If it is not sorted soon i'm going to file a complaint against dtdc courier services in consumer court for fraud and theft. D74141835 this is the reference id they gave me to track the package.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Lambodar sial
                                Jul 18, 2020
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                                Dtdc courier tracking number d73692430 not received last 2.5 months. Dtdc agent dharmesh (Mob no-[protected]) from thane area transferred the product to fort mumbai branch. The addressing product was nariman point. Another dtdc agent ram (Mob no-[protected]) call for receiving product however receiving party not present there. Now the product missed by ram at nariman point. Also coordinating with amlan (Mob no [protected]) at fort branch his response null about this. If dtdc service can kindly find the product and give to receiving party i will thank full to u.
                                Receiving party
                                Lambodar sial
                                Mob no [protected]
                                [protected]
                                Email [protected]@gmail.com
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Sir
                                The product was not delivered. But DTDC FORT branch shown it was deliverd. Plse clarify the matter.

                                Product not received last 2.5 months - Comment #3721960 - Image #0
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                                  Vèñkåtésh Mùdälìår
                                  Jul 18, 2020
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                                  I have sent my luggage at 10 july from bangalore and today is 18th and still now i didnt got my things back i m going to raise the case to the social media if proper rules is not followed as soon as possible
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    ppps
                                    Jul 17, 2020
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                                    My consignment number d59118651. The address on the parcel is correct but tracking details is wrongly attached by office ppl. Please deliver it to right address as per address on the parcel
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Diptanuj Dasgupta
                                      Jul 17, 2020
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                                      Address: 424/9 Eden Park, Manushpur, Bandel 712123

                                      My father receiving a phone call from [protected] who told my father that a 'LHD shipment' is waiting for him. To get that, my father needs to click on a link to ensure his location and and OTP has to be shared with the courier boy.

                                      This is something new for us.

                                      Our question is, how reliable it is? Does DTDC has started this kind of activities now a days?

                                      Sorry for the inconvenience. A screenshot attached herewith for your reference.
                                      +1 photos
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