DTDC Courier & Cargo Complaints & Reviews

I have sent an parcel via air service from pune to padra on 30 october diwali gift for my 6.5 year daughter. Haven’t received it. Reached out to customer care and replied only with asking me more details since saturday no contact, the parcel reaches to but not able to deliver 12 kms. It’s mental harassment and playing with feelings on this auspicious festival, my daughter and my family is sad and heartbroken

M69742249 parcel undelivered to correct address.. Margao dtdc office not taking any interest in locating to whom it is delivered.. It is showing incorrect tracking status as delivered however delivered to someone whom we don't know. Tried several contacts of dtdc offices in goa and franchise numbers but no one taking interest to investigate where parcel is. Seriously need compensation of ₹980 in return.

Dear sir,

Docket no m71105926 and m71105925 were couriered from hoshangabad on 5th but till date 14th these are yet not recd. Contacted to courier person several times but not receiving any satisfactory answer. Kindly look into matter and help us in distributing my consignment to rewa and ahmedabad.
Both are important documents.in rewa consignment send mobile corporate simcard and ahmedabad send official documents.

A parcel booked on 2 november 2018 from delhi to varanasi and today it's 14 november but not deliver reference no z74510285. Pathetic service. Packet was in varanasi hub for 10 days approx and now from 2 days it's showing out for delivery in morning and in evening they update status could not deliver (Dir). All numbers given on online if fake either number is wrong or out of reach all time.

An air consignment was booked from agra to guwahati under docket no D46244037 on 9th Novenber 2018. Firstly, the website had no information about the consignment for last 4 days. After repeated follow-ups, finally the website was updated today and it shows that movement has started today. It is really surprising that a reputed company like DTDC has such pathetic service. Full Air charges was taken and we are left that the mercy of such a irresponsible company for the delivery, Even the franchise are least bothered to respond and stopped receiving call, when he is unable to give any answer. Need delivery by tomorrow or we file compenation

My friend send me courier through dtdc on wednesday they charged 220rs though it should be 70-80rs and provided tracking code, dtdc booking person had told my friend that courier will reach destination on friday as it is only 150km away. I checked tracking code for next 4 days it say invalid tracking number for 4 days. I called many phone number that are available in google search but all mobile and landline number was either switch off/number not exits or not been picked up. Finally on dtdc website my tracking code was showing some details on sunday and it shows booking was done after 4 days i. E on sturaday 11:5pm. On monday tracking code shows shipment arrived on the destination and it is out for delivery no mobile number of courier boy was mention and nobody came. On next day i saw status as not deliver reason was local holiday although there was no holiday. I again search for number and finally i found one number that person did pickup. I told him my tracking code and he told me i will check and call you back soon. That didn't happen. I again called him and this time he says come to office and pick your courier (As they are not interested to deliver was giving fake reason like it will be late or don't know delivery will happen today or not). I was afraid that they can resend back to sender by stating any reason. So i went to his office and collect my courier and he told me they charge 80rs for this type of shipment but don't know they took 220rs from sender. That was the horror story of dtdc. I will not use dtdc again.

My courier consignment no is z68257088. Day before yesterday i got call from the dtdc that we don't have any office girl for your delivery and you have to visit our office to pick the order. She talk in bad manner and in attitude way. This is very worse answer from the people in from dtdc. And then she told that if you will not pick the order from our office then we ll send it back. This is the number from where i got the call [protected]. You have two days time resolve my problem otherwise i take leagial action against you... I will gi to consumer court to provide worse services and you get soon a notice by court.

Myself Girish Tamhankar I posted courier to my son who is studying in Bhopal They told me that it will be delivered within 3 to 4 days, but its more than 11 days now and the courier is still not delivered. My consignment no is P48457568 . Courier is reached in Bhopal )n 6 th November but still t is not delivered
I tracked the status of my courier time to time . Very bad service from DTDC courier ... We will not prefer the courier at any cost and will tell the other people also not to prefer ... Very bad bad experience from DTDC which we were not expecting ...

Regards,

Girish Tamhankar
Karad ( Maharashtra)

This is in reference with a courier that was delivered from hyderabad to mumbai. I booked the courier at balaji nagar, hyderabad branch on 08 november 2018. I have opted service type ptp1200 and i was promised that it will be delivered by next business day by 4pm. Unfortunately, the delivery only happened on 12th nov 2018. On top of that the laptop was delivered in a damaged condition. The screen of the laptop is damaged and it is no longer...

Sir, myself vasant kumar staying at newtown kolkata, my father-in-law posted my wife, s emergency medical document from begusarai (Bihar) to newtown kolkata as on date 04/11/2018 with consignment no. K15491686, still i did not get my parcel. Ii is going to over 10 days but time of booking this parcel the contact person stated that it will reached to kolkata within 6 days.
Please help me to out the issue. I will very thankful.

Thanks and regards
Vasant kumar
13/11/2018

My consignment number is d46754817 and my package is not delivered at given address. From last fourteen days, it is showing that "receiver's requested to deliver another day" which is not true message, and still its kept at thanjavur branch. I called and booked case number is 12967236 to customer care but they are not telling the status of my parcel/item is not delivered. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

When i tracked my parcel till 6th nov it showed that it was out for delivery but later it wasn't delivered to me nd suddenly on 10 th nov it showed that my parcel was successfully delivered and till now i haven't received my parcel... This is totally the case of misplacement of my parcel... Please help me out to get the compensation for the same or return ky parcel..!!

My courier consignment no is z76237106.
Day before yesterday i got call from the dtdc that we don't have any delivery boy for your delivery and you have to visit our office to pick the order. This is very worse answer from the people in from dtdc. And then he told that if you will not pick the order from our office then we ll send it back. This is the number from where i got the call. [protected]
The same day i put the complaint in dtdc customer care and told the incident. They gave me the case number 12971861. And told me that your concern will be solved within 6 hours. But till now i didn't got any solution of my concern and courier.
Kindly put the strict action against them.

Docket number - v49948660
I had sent this courier on urgent basis and it didnt reach on time. I had booked it on 8th and dtdc had promised to deliver it by 10th. It's 12th and the packet has'nt been delivered. The parcel was booked from delhi to jhansi. The distance isnt more than 5 hrs and dtdc is called the best courier service. This happened with me 2ce. Never gonna trust dtdc again.

I am living in biggest housing society of bokaro steel city, bokaro, jharkhand. Name of my society is "malti luxuria city" in this society there are 800 flats. And this society is located at prime location of bokaro. It is only 3 km far from your nearest center.
When ever i have any delivery your peoples call me to collect it from your center.
It is very harsh full to go your center and collect my consignment from your center.
For example today 12/11/2018 i got call from your center to collect my parcel from your center which tracking no.-c86100962
Now i am out of station and parcel contained some important medicine of my family member. I requested them several time to make delivery at my home but they are not listening me and also their reply is very rude.

If you receive consignment to deliver at address than you should otherwise don't accept consignment.
Request you to make it sure that your center deliver consignment at address

An important letter which was about to deliver on nov 06th as promised by your latur centre not received till date.
Despite received on your pimpri office, pune on nov 06, not delivered in same city till date. Consignment number p48087839. Since this letter is very important and presently i am in delhi, please arrange to send this letter on address mentioned below by nov 15th : c/o peasant kumar, e 186 delta l, greater noida, up pin 201308. Regards a mitabh srivastava m no [protected]

Dear sir,
Our courier booked from mumbai through tracking no m71893103 on 8/11/2018. From last 4 days it is in transit. Now today it is reached at aurangabad hub. After going to dtdc nirala bazar office your officer said that it will take 3 hrs to provide this documents. No one is supporting in office for timely delivery. Because of non getting this courier documents on time i am paying irctc fine charges.
Who is responsible for this delay. Also your officer talking with bad manners

Your immediate corrective action on this awaited..

Thanks & regards,
Tejas chandrani
Mob-[protected]

I had couriered a parcel containing earthern diyas from bangalore to gachibowli, hyderabad. It took one week to reach the destination. The very purpose pf the courier was waste... The customer returned the same... And it was total loss for me. I made several calls to bangalore office and hyderabad office... But none of them received my calls. Finally only one person in rajajinagar branch received my call and offered to help in this matter. Also the diyas were all damaged. Handoing was very shabby.
I want some. Compensation for the damage and mental trauma

Parcel with tracking i'd v48787296 has not been delivered so far while dtdc committed to deliver it within 3 days but it has been 12 days and still it has not been delivered. I want a stringent action against dtdc as there were some important documents which was to be delivered within time but all in vain. I also made the follow up with dtdc people but no response. Kindly contact me on [protected] for more details about the complaints and how these people misbehaved.

We have booked courier on 5th nov night, from visakhapatnam to pimpri (Pune).
No. H83397303.
It has been 5 days since we booked, but its still in transit. I expected that to be delivered by 10th nov, but no use.
It is very important for me to be delivered on time. Today is sunday, dtdc is closed today.
This is the second time i'm facing this problem with dtdc.
If it takes 5-6 days for the delivery, what is the use of courier service??
I think its better to use postal service than using this dtdc courier.
I'm not at all satisfied with dtdc.
Worst courier service.
At any cost i want the courier to be delivered soon.