DTDC Courier & Cargo Complaints & Reviews

W e had booked 5 cartons for delivery to the reliance warehouse in tumkur, karnataka on 26/10/2018 and were promised delivery within 4-5 days of our handing over the shipment. We started following up with the franchisee from oct 31st where the shipment was showing to be in the delivery location but not being delivered. No response from the franchisee as he seemed to busy with the festival than to care about the delivery of the shipment. On our showing annoyance to the franchisee he finally did let us know that the transporter had again misplaced/ taken-off the mandatory invoice/ packing list from carton no. 1 and thus shipment could not get delivered, we immediately sent soft copies of the same to him on 6th but till date the shipment has not been delivered. This is for the 2nd time that the invoice and the packing list have been taken-off by your truckers and affected delivery. The franchisee banadana enterprises, new delhi gst no. 07dbxpk7363f1z1 when confronted that we will lodge a complaint against him asked us to go ahead and do the same

Aurangabad, Maharashtra courier center of DTDC is very irresponsible and has been always late in delivering the courier.
I m complaining this after suffering many times, this time I have even gone personally to get the courier but came to know it has gone to waluj instead of Aurangabad... Have been waiting for any response from DTDC courier since last four days courier details Z77265639.

Sir,
I got very bad response from your kollam and ettamumanoor courier office. My courier was not supplied from your ettumanoor office, and very bad response from the office too.. Before i submiting my courier in kollam (Amman nada) office i enquired about the service and they assure about the service. But that was a false commitment from your side. Still now they are not supplied. It is very urgent that’s what i complained here. This type of employees help to loose your customers. They have no idea how to deal a customer. Please do needful.

Hello Sir/Madam,

I had sent VU television from Bangalore to Agra through DTDC courier services. The television was brand new and I received my Television on 6th November 2018. When we checked the television we observed that the screen of television is damaged.
We had taken insurance while sending the television from Bangalore.
The tracking number is D45792282
Requesting you to reimburse my television cost at the earliest as I received a damaged television

Regards,
Karuna

A consignment, containing deepawali gift for my granny was booked with dtdc from hyderabad to lucknow, with details as below -

Tracking no. - v49840797
Ref no.[protected]
Booking date - 03.11.18
Type - plus

We were assured that consignment will be delivered in next working day, i. E. Before deepawali but not delivered after 4 days. Deepawali gift not delivered in time.

Product not delivered even after it recieved to destination office. Office number not reslonding properly. Delivery boy called during office time on day 1. After that daily hr is saying im in driving so call back. Since last 8 days same problem.
His name thrilochan choudary ([protected]) and one local office is not responding properly and disconnecting call while talking. His number dtdc employee [protected].
My tracking dtdc id : h84773071

This consignment was handed over to bangalore whitefield dtdc office on 31st oct 2018. I was been assured that delivery will reach at howrah, kolkata westbengal destination pincode 711102 within 3 days. However its now more than a week consignment has still not reached howrah, westbengal.

I had called to customer care multiple times, however no action has been taken on this.

Dtdc is the worst courier service provider

One document was booked through dtdc on 3rd nov 2018 vide ref no[protected] & tracking no f11053005 from kottayam for patna. It has no been delivered to me till today 08.11.2018. On enquiry, the patna regional office said that it is still in transit. It appears that it will take more time to deliver. I am at loss as the document has not been delivered in time.

I had couriered "a very important document" to my daughter in atlanta/usa under consignment code no. N20514946 dt. 30.10.2018. Yesterday my daughter has received a box containing a crystal paperweight. The envelop containing very important service documents of my son-in-law has gone missing.
Surprisingly, the box has two different labels pasted on it showing two different consignees & addresses as under -
My daughters address - flats at north springs, apartment 6850, peachtree dunwoody rd. Ne apartment-217 sandy springs, ga-30328 atlanta (Usa)
Another consignee address - julie thompson, 6971 roswell rd. Sandy springs, usa 30328.in this case the consignor is wwrd united kingdom ltd. Wedgwood drive, barlaston, stoke-on-trent, st12 9er

Even my address has not been mentioned correctly.
Clearly, two different parcels have been messed up.
Please retrieve the envelop which contains the valuable document of my son-in-law immediately and arrange to deliver the same to my daughter.in case any additional information or documents is required please communicate to me to dipankar. C. [protected]@gmail.com.
With regards
Dipankar chandra roy

My courrier reached from kerala (29. Oct 2018) to medchal dtdc hyderabad (On 3rd nov 2018) and holded there without deliveringto the destination which is of half km distance. No calls has been recived from the dtdc side too so that we can go and collect the same, which really irresponsibility of the company employeesand is explinatory from the company side.

I had booked a courier with dtdc plus from tirupathi office. The courier is to bangalore. I had couriered photo frame and they had mentioned fragile sticker on it, but still the photo frame is broken and glass also broken. They charged me around 350 rs for this courier. Kindly check i need explanation for this. My consignment number is V50651765. I need to raise a complint against this. I am totally disappointed with dtdc courier services. Very bad delivery service and bad staff. They are not at all responsible for this. I need an immediate action for this. The frame is my personal photo, so im not uploading the photo in the below link i.e in add photos section. I had the broken photo with me if you contact me then i will share.

Hi team,

My consignment number is v49210587, i booked this on mon 5th november from patna, they took 320 rs from me and told it will be deliver by 6th november anyhow in bangalore karnataka.

He told me to be assure that it will be deliver on 6th november, today is 7th novber still my product didn't deliver.

This is the worst courier service i ever faced in my life.

I will never book any courier from here in future.

We have booked a parcel via air services with a commitment of 72-96hours delivery.Your pickup boy confirm us that air services is 72-96 hours and surface courier service is maximum six days.
But after expiry of long nine days till date you could not deliver the parcel.Your pickup boy is also not responding properly.

Now, please confirm when this parcel will be delivered.Also confirm how you will compensate for the delayed delivery.
Air [protected]@150---3 to 4 days
Surface [protected]@60--5 to 6 days.
Other services provider is changing
Road [protected]@20--8 to 10 days.

Now please confirm.

Waiting for early response

Sir,
The delivery with awb[protected] was attempted yesterday but not delivered.in order to clarify on the address i called the dtdc habsiguda office a number of times but no one is bothered to answer.
Is this kind of service you people are providing??
Really disgusting and unacceptable.
Please make sure you redress this and see that the concerned person call me back.

Hi
I'm md manower alam
I have not received my parcel which was booked and dispatched on 31st october from hyderabad with tracking number h11448090. Now it is being tracked in jamalpur since 3 days. I am eagerly awaiting as it is an urgently required parsal.
Please take necessary action to deliver my parsal urgently to my home tarapur, pin code 813221.
Thanks
Md manoweralam

D45164201 im a receiver of this consignment, from panjim hub these parcels are forwarded to verna branch, this branch guys without any responsibility keep that package with them for ages without contacting the receiver and ltr return it back to sender. Its so ridiculos, wen u have branch in zuarinagar why dont this verna branch forward it to zuari branch wen that area is not serviceable to them, im working for bank in velsao even our bank couriers they are not delivering and firstly not contacting the receiver, higher level officials should take up this matter seriously, if the verna branch cant deliver the product why u are accepting from the sender, you should have informed the sender that area is non serviceable. Ill not leave this matter so easily.

Respected company
I have sent two parcel but both are delivered at wrong place. Showing delivered but they have not receved the second parcel. One of the parcel receved but in the parcel one stuff is missing. Docets are (1) m70766098, (2) m70812234. Its been too long now please resolve my comolaint as soon as possible if not i want my money back. Kindly revert soon

This is Alimam Hassani here, would like to convey you that i posted an emergency courier to Pilukheri, Rajgarh (MP) dated on 31 Oct 2018 as it was extremely urgent for me What was being intimated to me was that it will be delivered within 48 days did not reached destination till date, after so tracking we found the courier in Bhopal. your Bhopal staff behavior is so rudely that they have switched off his phone ([protected], [protected]) My Consignment no X27297131.
My experience with DTDC was not not good enough for every time.
Hope you will help me to solve this issue as soon as possible.

Regards

On 02/11/2018 one package content booked through dtdc at Baharampore.But on 05/11/2018 it was mentioned address incomplete without verifying address and phone call by your delivery boy.Because previously we had received many consignment through your courier service. I collected the consignment on 06/11/2018 from airport branch office after hampering my routine work. Tracking no. F11134460. Reference no.[protected]

Dear sir,
This is dr. Jaikishan jeswani, had sent courier from rohini, delhi to gurugram on 2/11/2018, with consignment no. - z76100444, but still not delivered to party & sowing rediredted,
So 5 days to deliver local courier why?
The address of gurugram is as follows
Efiling portal private limited
509, sector - 27, huda,
Gurgaon, haryana, 122009 india
Contact number :[protected],[protected]
Cin number : u74900hr2016ptc057817
Email : [protected]@efilingportal.in