DTDC Courier & Cargo Complaints & Reviews

It is sad to say that i booked an important consignment on 31 oct 2018 reference number is[protected] with an assurance of delivering the same on or before 5th november since no speed delivery facility is not there for udhampur (Pin 183101). Till date i. E 10 nov 2018 the consignment is not received at destination. May i know the reasons of delay. Also why can't i approach for judicial help on this regard. V s reddy

Dtdc is d worst service i have ever seen.. My parcel got stuck for over a period of one week in d wadkhal office nd no one is forwarding it nor returning back.. Dis is uteer disgusting nt going to use dtdc ever no phn no of branch no contact of any person and it got return after 10 days again they assured they will deliver it it but again same thing they did still my parcel. Is stuck at the wadkhal office at raigad district

Tracking number: a42659505

Due to some problem with amazon seller, i have not received this consignment. I said to my nearest franchisee that, i will not receive this parcel of amazon seller and please return this parcel to the sender.

But now, current status showing on dtdc website is "sucessfully delivered"

What is this? How can dtdc mark this parcel as successfully delivered without receiving this item? Dtdc's executive illegally took this item?

Please be informed that my consignment having Shipment No.: K15868186 dt. 31/10/18 Booked By : BAGHBAZAR BRANCH (K04) [TOBIN ROAD MORE (KF1485)] has still not been delivered to my address as mentioned in POD given below.

I want to know why it’s taking so much of time and when I will get my consignment delivered…… Refer the photo copy of proof of dispatch as below…….

I am taking it as a serious lapse on your part as my important consignment has not been taken care of seriously…… I want a quick response to my mail.

Booked on 31st oct2018, till now i didn't receive,,,, tracking report says that it is in transit but is showing the status as on 6th nov 2018. Shipped from guntur to kolkata, consignment num being d43501654. The dealer in guntur says he has been trying but no effect. I have sent many mails to ur site no response except system generated messages. I want my parcel immediately,,,, otherwise i will take legal action. Such a irresponsible behaviour from your side is condemnable,,,, no one is informing the customer what is happening.

Consignment number m71396940 is shwn as delivered on tracking system however no parcel is received address "metropolis health care ltd
F-2, ground floor, block b1, mohan co-operative estate, mathura road, new delhi-110 044." look into the matter and provide the number of the delivery person or the name of the person to whom the delivery person handed over the parcel.

Hi team,

Please be informed that i have booked one shipment on 03-nov-2018 with dtdc and still it is not been delivered. Im continuously follow up with your team however they only have one statement that i will be delivered by today.

I cannot accept such a ridicules service by dtdc couriers which is not able to deliver an shipment even after 7 days.

Request you to expedite to issue to concern team and the issue resolved as soon as possible

Naresh bhardwaj

[protected]

Hello plz chaking my details thus currier not received
Name. Sudhir
Addesess. Yamuna nagar puna surat 395010
This order is booking 16 aug 2018 old
But now still not recived
Tracking number z70805962 and this not deliverd and not still now availbale tracking status so chacking and reply me
Plz chk how to and when recived tell me plz i requset you

Its 1 day express dilvery for cons. No. V49843747. Pune ofc is refusing to deliver it since 5 days even after holiday ended. The product will get spolied. No customer service response provided. Such a bad service. Need the panelty for product damage cost n delivery cost from dtdc if the product not been delivery today or found in damaged condition.

Dear madam
It is wid grt regret i hav to lodge this complaint abt ur franchisee in rashbehari area in kolkata. I had to send imp docu to mumbai on 5th nov. Wen i went there at abt 10am i was told that i shud send by express delivery then guaranteed wil be delivered on tue i. E 6th nov. It was not delivered on 6th. Knowing 7th is a holiday i spoke on d phone as to y it has not bin delivered. Was told that they hav sent a mail n can’t do anything else. Wen til 4pm it was not delivered i went to their office n got angry that i am being harassed n being given false stories abt that mumbai office is closed for 3days n on tue there was no one to receive d courier. Today morning again wen i went was given 2nums of ms. Susan n ms. Vijayeta. I contacted ms susan n told her d entire incident. She was kind enough to giv me a patient hearing n assured me that delivery wil be done. I am so grateful to her that within 2hrs of my speaking to her d envelope was delivered. But i request u to take up wid this franchisee n d manager was one mr. Agarwal who just was misleading me n behaved very rudely wen all d time d fault was at his end.

I have sent the documents to open my account in upstox through dtdc courier& cargo on 02.11.2018. Today it is 7th day, my document is kept lying at pin code 400601. Through tracking on dtdc website i know it there for the last 5 days. I sent email at least twice and got computer generated email from them.

The man at the dtdc office had told me that it would be delivered by tuesday. Upstox to whom i have sent the documents is unable to get the same collected. Please do the needful in this regard and oblige.

Packages sent from delhi on the 29/10/2018 hasn’t been delivered till date the 07/11/2018. Yesterday i received a call that it was misrouted... After paying a hefty price for the courier charges... The service is terrible and this is not the first time.. Continuous calling the dtdc office in our local branch jowai is to no avail. They complain saying it was delayed from guwahati branch itself, and they seem irresponsible about the customers package and they require us to picked up the package upon which they will ask for a 10 rupees charge... It is a horrible company and should be shut down.

Dear sir,

Subject - complaint against dtdc courier service.

This is rajesh ray here, would like to convey you that i have purchased a led light from delhi that was courier on 31 oct 2018. Parcel is showing out for delivery from 3 nov and still i have not received. I purchased light for diwali and as you diwali is gone due your bad service. Consignment no z73862222.

My experience with dtdc was not not good enough for the first time.
Hope you will help me to solve this issue as soon as possible.

Regards

Rajesh ray
[protected]

Dtdc-arakkonam, kanchipuram, thandalam worst service
We are having factory in arakkonam it is about 4 kilometers form arakkonam but dtdc courier in arakkonam not supplying the items without communicating to us, material received by them at 17:18 and they made not serviceable area at 17:19, every time they are doing like this
And the rto processed in kanchipuram but they dont know about this and not responding properly and suddenly the phone call was abondoned.

W e had booked 5 cartons for delivery to the reliance warehouse in tumkur, karnataka on 26/10/2018 and were promised delivery within 4-5 days of our handing over the shipment. We started following up with the franchisee from oct 31st where the shipment was showing to be in the delivery location but not being delivered. No response from the franchisee as he seemed to busy with the festival than to care about the delivery of the shipment. On our showing annoyance to the franchisee he finally did let us know that the transporter had again misplaced/ taken-off the mandatory invoice/ packing list from carton no. 1 and thus shipment could not get delivered, we immediately sent soft copies of the same to him on 6th but till date the shipment has not been delivered. This is for the 2nd time that the invoice and the packing list have been taken-off by your truckers and affected delivery. The franchisee banadana enterprises, new delhi gst no. 07dbxpk7363f1z1 when confronted that we will lodge a complaint against him asked us to go ahead and do the same

Aurangabad, Maharashtra courier center of DTDC is very irresponsible and has been always late in delivering the courier.
I m complaining this after suffering many times, this time I have even gone personally to get the courier but came to know it has gone to waluj instead of Aurangabad... Have been waiting for any response from DTDC courier since last four days courier details Z77265639.

Sir,
I got very bad response from your kollam and ettamumanoor courier office. My courier was not supplied from your ettumanoor office, and very bad response from the office too.. Before i submiting my courier in kollam (Amman nada) office i enquired about the service and they assure about the service. But that was a false commitment from your side. Still now they are not supplied. It is very urgent that’s what i complained here. This type of employees help to loose your customers. They have no idea how to deal a customer. Please do needful.

Hello Sir/Madam,

I had sent VU television from Bangalore to Agra through DTDC courier services. The television was brand new and I received my Television on 6th November 2018. When we checked the television we observed that the screen of television is damaged.
We had taken insurance while sending the television from Bangalore.
The tracking number is D45792282
Requesting you to reimburse my television cost at the earliest as I received a damaged television

Regards,
Karuna

A consignment, containing deepawali gift for my granny was booked with dtdc from hyderabad to lucknow, with details as below -

Tracking no. - v49840797
Ref no.[protected]
Booking date - 03.11.18
Type - plus

We were assured that consignment will be delivered in next working day, i. E. Before deepawali but not delivered after 4 days. Deepawali gift not delivered in time.

Product not delivered even after it recieved to destination office. Office number not reslonding properly. Delivery boy called during office time on day 1. After that daily hr is saying im in driving so call back. Since last 8 days same problem.
His name thrilochan choudary ([protected]) and one local office is not responding properly and disconnecting call while talking. His number dtdc employee [protected].
My tracking dtdc id : h84773071