DTDC Courier & Cargo Complaints & Reviews

My consignment delivery pin code was 763008 but in online the destination pin code is showing 673008 and my consignment is diverted to wrong pin code to kerala instead to odisha and not delivered yet.

I am giving daily mail and reminder to dtdc but they are not taking any action and not also not replying.

I have the more expensive item in this.

Hi team,
I am not able to describe the lost. I am taking courier service on 10-nov from Indrapuram gyan khand 2—to Gwalior with my consignment no Z78574533 today is 19th November and I still don’t know where is my parcel . Every time when I tracking my parcel it showing in Vaishali ..the parcel included window train tickets of my parents without these tickets they are not able to travel ..they travel plan cancelled due to this when I call to DTDC they told me that the parcel lost ..who is responsible for all this who fill my loss they give me fir copy of lost item ..I need proper action against DTDC

This complaint is about dtdc delivery, muzaffarpur, bihar.

I got a call from dtdc office, muzaffarpur, bihar, that my shipment is arrived and due to heavy load, you have to come to take your package from delivery office itself otherwise it will delivered after one week.

I find this behaviour completely unethical, how could anyone say thing like this. I have paid all the charges for the delivery and you know what, the shipment is?, it is the book what i need in my upcoming exams. The guy at delivery centre does not know the importance of time in the life on an student. Dtdc should be ashamed of itself of making such kind of argument.

If they don't deliver it at right time then i have to reorder new one through other shipping service, because it is costing me time.

Really disappointing!!

Dear concern,

My courier which is supposed to be delivered to mathura on 16th nov. Consignment no. Z68563140 is still not delivered and it has to be delivered by the company. Now the executive is telling me that it has not delivered as they don't have branch their. This is a complete loss for me as the last date is already reached. This is totally unprofessional and above it they are saying they can not do anything

We have given an original degree certificate covered and packed to dtdc courier offc but if it got to the delivered address they found the certificate is teared and mud in its backside also the cover also teared. They received the certificate and they signed without any damage caused to the staff of dtdc becoz they didnt open it bcoz lot of couriers coming to the offc after they opened they informed us it has damaged and want to submit it or not. It was for uae attestation. We have informed dtdc and they told they dont know it was original certificate. Its our customers certificate and will be fired by him bcoz of this and also he will neglect our service.

Consignment no - v48917008

Date of sending - 15 nov 2018

I havent received it yet and its 5th day. Whats the use of word express then.
Why soo much is charged when you cant provide the service.
It has important docs in it which needs to be furnished to avoid fines.

Its really shame on your team to spoil the name of such firm.

And at last whatever will be the charges/fines you have to pay for that or will report a case on your firm name.

This is in regard the delivery of a courier that i have being harrased for over almost a month since my very important document has not yet being delivered through your dtdc courier service, neither it has been returned back. I raised a ticket regarding this and the ticket no. Is 2827584. The consignment no. Is k15616472 which was supposed to be delivered at godda (Jharkand), booking date was 4th october'18. On 21st oct'18 when i checked it online, the status was showing as undelivered as area is non-serveceable. I had to visit the office to enquire about the status and they said they would again send it. After 2-3 days, status was showing as delivered but it didnot reach the concerned person. Since 21st oct i am visiting your office almost everyday and everytime i raise a ticket with the website, they close it showing it as resolved. Kindly return my document if it cannot be delivered to the said destination.
I need my document back or deliver it at the mentioned address. Kindly take the necessary actions as soon as possible.

I had couriered one packet from noida to dehradun on 1st of nov. But till 18th of nove not delivered. Whenever asking for the coirier false information getting from dtdc people. Very very rude staff and unproffessional attitude. Dont knw how to deal with them. My dtdc tracking no. Is z74566279. Its total mental harrasement and loss of time and money. Pathetic company dtdc

This is in reference to awb b59438381. I have sent this package to chennai from bangalore on the 12th and yet its still not delivered. According to the tracking details it says "not delivered (Address ok but no such person - (Cir)". Not sure what exactly this means as it is supposed to be delivered to headphone zone, 63/18 dev apts 2nd floor, 1st main road, gandhinagar, adyar, chennai - 600020. Contact number [protected]. These guys do not even have the courtesy of calling the recipient or calling me if they are unable to deliver the package. Dealing with dtdc is an absolute nightmare. This package contains an expensive mp3 player which i was sending for a warranty replacement. I am not sure what to do now. Written an email to their customer care, case number 13021522 to no avail.

Sir, please find the attached receipt of your company dated 13 11 18 for a very urgent purpose i had sent the material by querier through your company and the agent told me that it will be delivered on 15 11 18 but status showing that it has been booked on17 11 18 it is gross negligency on your part. I am recording my strong protest in this connection and want your answer and solution of loss i have incurred for the abnormal late delivery.

Note:- i ccmplaint several times but there is no any action from your side.
Where is my parcel. Please return my parcel. Courier parcel no is z73766256 dtd 13/11/2018. This is bad service from dtdc courier.

Greetings.

Your complaint has been forwarded to dtdc courier & cargo ltd. Customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

I have sent an consign ment no D45297305 by dtdc but the consignment not deliverd also not updated after 07 nov.and when i send email to custormersupportdtdc but there also no reply and dtdc hub not answering on phone call. It was return of on line purchase. So I con't refund the amountAsh & Roh
Plot 11/A, Tapi Darshan Society
opp-Bharat Gas, cause Way Road, Nr-Cause way Circle
SURAT, GUJARAT - 395004
IN

Earlier also i raised a complaint against the things not delivered.
All couriers sent through dtdc are showing it is in pune hub. What is it doing over there.
Tracking nos as follows
Z76983939
Z35764471
Z90006888
Z76985748
Z76992543
Z76988519

If i loose any business because of the courier service dtdc is providing i will take them to consumer court. And i m serious about this

From
Severin alfonso
[protected]

My parcel last three days at destination but nobody any call me for about my parcel and till date not received my parcel number is A42631393 and till date I dont receive.. Also show recivier not available but no body contact me and 24 hours are available my family member at home but no body contact him...please reply and resolve my problem. Thanks..

Dtdc courier latur has denied to to deliver the courier at address mentioned. As my address is bit away from the market. But comes under municipal region. I ask me to come and pick the parcel. Due to busy day. I could not go to there office. I have paid the full amount to get the parcel at door step. They told if i haven't come in 2 days parcel will return. I want my parcel at my door step. Ref no p48700804.

Consignment no - h11017176. Sent from hyderabad indiranager dtdc brach on 25th october. After 7-8 days, i see in dtdc online portal, i see the parcel is tagged as "customer will self collect". But they never called me, nor the person to whom i have sent the courier. I have mentioned all phone numbers in the address to and from. But they donot care to inform. Now when i sent the person to vip nagar dtdc branch to collect the consignment, they...

Sir/ma'am, i had placed an order on an international website and the seller shipped my parcel on 15th of october 2018. Even after 3 weeks had passed by i had no clue about my package which magically was updated on first week of november as on hold at mumbai hub due to the requirement of consignee id proof since 20th october 2018, which i have provided time and again at their mail address. A few days back one of their customer care executive contacted me to get my mail address so that they can share the documents of my parcel and get back the documents along with id proof at the same mail address. Till date no mail has been sent my way. Please look into the matter and do the needful as soon as possible.

Consignment: #n96942137
Name: lima khan
Delivery location: pune, maharashtra-411014

Hi,

I had sent one courier with tracking no b56971174 on 10th nov 2018 from bangalore to pondicherry and was told to me that it will be delivered before 12th nov 2018.

But when it was not delivered on 12th nov, so i tracked to see that my consignment was wrongly transferred to hyderabad and it’s lying there. I called the local dtdc where i booked and he checked to say it was wrongly sent and they will immediately take action to send it to pondicherry and deliver in next 2 days maximum but yet again today i checked to see that it is lying in chennai now.

The documents are extremely urgent as these needs to be submitted after delivery in bank. These documents are my father life certificate..

Request you to please take immediate action and deliver at the earliest to confirm...

Best regards,
Ranjan
[protected]
Bangalore

I have booked a courier on 14/11/2018,
Which din't reached the destination yet.
Before i have courier so many thing from other courier it takes only 24 hours, but surprisingly i din't know why dtdc courier takes so long, on top of that, the way dtdc courier employees talk was very bad.
Courier details are mentioned below -

Dtdc courier num - k15333697.
Date of courier. - 14/11/2018
From -...

My one of courier dates 10 nov 2018 was lost by dtdc i raised lot of emails than received a mail stating it is lost and we wl update.. Their local vendor jeetandra from vaishali is misbehaving on phone refusinc to gibe fir copy and claim and also asking em to come to his office disxonnectinf phone even he is not returning courier money which is against delivery of courier when courier is lost there is no point of money charged on top of that being a female he is asking me to come his office... Dtdc shld take action against such vendor if he can misbehave with one woman he can woth others also