DTDC Courier & Cargo Complaints & Reviews

Address: Bhopal, Madhya Pradesh, 466001

Parcel is not delivered in last 20 days. It has been lying with bhopal office from 4th november. Tracking no is z76987579. Not getting any satisfactory answer. I have been trying to call them but i am not getting any response. Please let me know what i need to do or how can i resolve this. They do not have any contact number listed and they are not taking any responsibility for the parcel

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

L

Lata bharwani

Nov 20, 2018

I had an order which was supposed to be deliver in Gurdaspur, Punjab.. but it was delivered in noida instead of Punjab. below are the details of order:

Order ID:[protected]
Tracking ID: Z77209375

please look into this matter as soon as possible

z76987579, parcel not delivered - Comment #3276587 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781039

One gift item has been dispatched on 23 rd august, 2018 by dtdc courier service. The address was clearly written on the parcel. This item was not delivered although dtdc has been charged for express delivery. It was sent for specific purpose to deliver it quickly. The receipt indicates the pin number clearly where to be delivered. However, the item has been returned in saying that the non-existence of the address. It seems to me that dtdc had made some mistake and i am suffering for that. After communication to dtdc told that it has been returned to me. However, till date i have not received any item from dtdc.
This is so miracle and pathetic that how irresponsible this company. Please do not use dtdc service in future. I have wasted so mush of time. It means to me that there is no value of time because of these companies.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

K

Karthik Reddy Baradi

from Mahbubabad, Telangana

Nov 20, 2018

I am waiting for 2 couriers X28355511 and Z76979280 from 1&1/2 months. Neither I received nor The SENDER received couriers
NO proper response from DTDC

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I courier (Consignment number v[protected] gift from hyderabad to khammam on 19-nov-2018 using dtdc fast courier and they promised next day deliver, for that they charged 450 rs (They charged 200 rs extra than regular courier charge). Today 21-nov-18 when i called khammam branch (Musthafa nagar) they are not responding properly and they are giving arrogant answers.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

S

Sakshi Gorey

from Hyderabad, Telangana

Nov 20, 2018

Parcel not received even after many days received in unusable v bad condition need pay refund full as well as fill value of the contents of the parcel parcel id D46559628

Reply

R

Rajesh Sawane

from Gonda, Uttar Pradesh

Nov 20, 2018

I booked parcel by dtdc courier on 29 Oct.2018.my consignment no.isP47687247.but party refused to take.so i want back my parcel.in dtdc courier office.where I booked parcel many time I gave them reminder.but they not responding.

Reply

S

Sai Avinash Reddy

from Pune, Maharashtra

Nov 20, 2018

My father send me some documents at date 2/Nov /2018 more than ten days is happened still they doesn't deliver my parcel because of that I lost two job opportunity's .
How can I take action against them

Reply

Sai Avinash Reddy's reply, Nov 12, 2018

How could I get my parcel back

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Nellore, Andhra Pradesh, 524004

Why dtdc vedayapalem branch, nellore, andhra pradesh doesn't provide door delivery within 2kms radius to my house??? Every time they are telling the delivery radius is some 1km to one and half km. This is not the first time.. Every time i should go to the courier office and had to collect the item.. Then why are they taking delivery fees then??? I couldn't encounter this problem with a any of the delivery partners in the field..

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

K

kadsa

from Delhi, Delhi

Nov 20, 2018

Hi,
On of my courier is urgent and my office boy in in DTDC office since morning to till but still they not provide courier and now not answering our calls of Deghi branch and Chinchwad branch.
Consignment number-D46171901
we require this consignment next 15 mins, please contact your branch manager resolve your internal issue.

Reply

M

Monwara

from Kolkata, West Bengal

Nov 20, 2018

I had sent a parcel through dtdc on 10th Nov 2018 from Kolkata to badarpur but it's not delivered yet from yesterday they are showing out for delivery but not delivered it was supposed to deliver on 4th day.

Reply

R

ranjeetrajwar

from Morjim, Goa

Nov 20, 2018

I have not received my parcel even after one month and when checked at booking end with dtdc they said it is delivered on 13-oct-18 and there is some fake name and signature.
Consignment no - M70729354
Complaint no[protected].

Reply

C

Ckjaiswal

from Bareilly, Uttar Pradesh

Nov 20, 2018

My parcel with consignment number V49975148 was delivered to the security guard of our society while my mobile number is mentioned on the parcel but the delivery man did not take pain to make a call to me. Secondly I am asking you that is this a safe way to deliver the same and also are you following the norms of your company.

Reply

S

susantakumar mallick

from Aizawl, Mizoram

Nov 20, 2018

Dear sir/mam,
i am not getting my document which shows successfully deliver, but we don't receive the document. tracking number is -z72071063, so please confirm the the document who received.

Reply

susantakumar mallick's reply, Nov 20, 2018

document not found having tracking number-z72071063

T

tanmoystu

from Kolkata, West Bengal

Nov 20, 2018

Consignment no: z78112300
my package reached to lake view kolkata dtdc courier in 8th november.I tried to contact with lake view, kolkata but they told item not delivered to them.

Reply

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Address: Mandla, Madhya Pradesh, 481661

My courier with tracking id d47004479, has shipped on 27/10/18 and is still not delivered to me. I raised a complaint but still no resolution. The status is showing that product is out for delivery but when i contacted nearby office in my district, they told me that they have not received the parcel and also they refused to track it because they are not responsible for it and asked me to contact customer care, but there is actually no customer care no. For dtdc. Please deliver my parcel soon

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

N

Nkjalan

from Chandigarh, Chandigarh

Nov 20, 2018

My supplier booked a courier yesterday on 14.11.2018 from delhi to Ludhiana
Still not recieved
Strange
Z79116536

[protected]
Nitin jalan

Reply

A

Arun kumar Gyara

from Mumbai, Maharashtra

Nov 20, 2018

Hi,

Could you please let me know the status of my parcel. It's showing as not delivered these are very important documents. Could you revert back as soon as possible.

H11404527

Reply

R

Ranganath.mulinti

from Bengaluru, Karnataka

Nov 20, 2018

My mobile phone is damaged during the transportation even though all precautions were taken and i received the damaged product.I have contacted so many times but no response from your side.I find it very difficult to believe your irresponsible behaviour. Please resolve the issue.
thankyou.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Incident date - 19th nov 2018
Shipment number[protected]
My bag got torn out when i see the bag delivered yesterday from dtdc. They taped all around the baggage so as not to identify that they caused the damage to the bag. Even the items in the bag got damaged.
My request is to refund the money for the following
1. Money that i paid to dtdc as a customs charge - rs 11098.60
2. Price of the items in the bag - aud 500
3. The bag cost
4. Insurance that i paid in online while booking dtdc from australia - aud 30 (Approx)

+7 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nanded, Maharashtra, 431602

My consignment no: p48569322 yet not deliver (9 days) at place, even they don't contact the customer. Dtdc courier service is very bad in mumbai & nanded also. They don't give the correct information. Mumbai pm road office can't receive the call.
It's worst service in india & wo kahate hai ki wo bahar desh me servis dete hai, pahile india me to dooo...

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bargarh, Odisha, 768028

To whom it may concern
Sir your branch in bargah not delivering my courier. He has different style of their service. When they receive any courier for delivery they make phone call to take the party his consignment. If concern party will not receive on his premises they are returning the document with heading party not available on delivery time. Tomorrow i receive a phone call from mobile no [protected] to receive my document belongs to utkal automobiles bargarh. I told him to make delivery but they have return back document to concern company. It is a very shameful behavior and service provided by dtdc company

Regards

Utkal automobiles
Bargarh
Mob-[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400014

Consignment no - x30075131

Date of sending - 15 nov 2018

I havent received it yet and its 5th day. It is clearly seen on the receipt it is delivered to unknown person, no sign, name, relationship mentioned on the documents. Whats the use of word express then. Nobody is picking phone and responding.
Why soo much is charged when you cant provide the service.
It has important docs in it which needs to be furnished to avoid fines.

Its really shame on your team to spoil the name of such firm.

And at last whatever will be the charges/fines you have to pay for that or will report a case on your firm name.

Sameer arya

+2 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: dtdc.in

Dear Sir,

I am raising this complaint regarding DTDC courier service .
On 10Th-Nov-2018 i have booked courier service by DTDC where their executive came to my home and packed 55 inch TV in wooden pack than the packet has been carried to their office by them only . They have charged INR 8500.00 (which is included the wooden box cost) for this shipment to deliver it to ASSAM, Dist: Dhubri, P.o-Gauripur, pin 783331. On...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Bhopal, Madhya Pradesh, 462016

Website: Dtdc.in

I had booked a sansui led tv for transport from nagpur to bhopal on 13 nov 2018, tracking number d47502859. It was finally delivered today received by my wife since i was in office. When the box was opened in evening and the tv was installed and turned on, there is a big crack of the inner screen and nothing is visible. I am also attaching a photo of the same. I will also file a written complaint with the dtdc hub near prabhat pertol pump in bhopal who has handled the parcel in bhopal. I dont know what kind of delivery service is dtdc providing, after charging 1580 for sending a parcel 350 kms, taking 7 days for a 6 hrs road trip, delivered a damaged piece. Made a mistake by trusting dtdc with a 25000 worth tv. I will post this soon on facebook, twitter and other social media platforms tomorrow along with a formal complaint in consumer court.

+1 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

R

Ravi Shankar Masinagudi

Oct 24, 2020

Same incident happened to me..

Will DTDC take responsibility for this ..

Please let me know your experience..

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560099

Website: www.dtdc.in

What ever contact numbers have provided in website all are faked.
I have searched the 24*7 customer care number of dtdc, none of the numbers are in service.

Please take an action against dtdc, why they are cheating with customer
I am attaching the screenshot of all faked numbers.

These two numbers they have provided, none of them are working.
91-[protected] or +91-[protected].

+1 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by ashu.1july Today also the same this,

DTDC courier the worst in this world.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560099

Website: www.dtdc.in

Dtdc courier is the worst courier.
Date of incident:[protected]
Consignment no: v47372708
Dtdc office: dtdc express ltd, bommasandra industrial area.

Incident description:
1. Their delivery person is not coming to place to delivery the product and updating wrong status in their portal.
2. Delivery person is not even calling if not able to find out the address.
3. There is no any working contact no they have provided.
This is not the first experience with dtdc courier, they are doing always.
Last time they have not delivered my product and updated in the website shipment delivered successfully.

+1 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by ashu.1july Today Also the same thing once again. super DTDC the worst courier.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Shipment no z77131278
I got a message from dtdc saying package is delivered "your shipment no z77131278, by dtdc is delivered on 19-nov-18+16:04, received by sign" it hasn't been delivered to me! No courier guy called me! And what delivered by sign? Your courier guy forged my sign? I'll sue you.
Stupid courier company doesn't even have an customer support email address or number.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Koraput, Odisha, 763008

My consignment delivery pin code was 763008 but in online the destination pin code is showing 673008 and my consignment is diverted to wrong pin code to kerala instead to odisha and not delivered yet.

I am giving daily mail and reminder to dtdc but they are not taking any action and not also not replying.

I have the more expensive item in this.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

N

Neroja Panda

from Jamshedpur, Jharkhand

Nov 20, 2018

I want to inquire about my parcel with Shipment Tracking Number : K15455903.

The status is stuck saying "Forwarded to Berhampur". The last status was on 12th November 19:27 hours . There is no update after that. Can you please help me with the status of the parcel.

my consignment is diverted to wrong pin code to kerala instead to odisha - Comment #3275595 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201014

Website: DTDC express services

Hi team,
I am not able to describe the lost. I am taking courier service on 10-nov from Indrapuram gyan khand 2—to Gwalior with my consignment no Z78574533 today is 19th November and I still don’t know where is my parcel . Every time when I tracking my parcel it showing in Vaishali ..the parcel included window train tickets of my parents without these tickets they are not able to travel ..they travel plan cancelled due to this when I call to DTDC they told me that the parcel lost ..who is responsible for all this who fill my loss they give me fir copy of lost item ..I need proper action against DTDC

+2 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Muzaffarpur, Bihar

Website: dtdc.in

This complaint is about dtdc delivery, muzaffarpur, bihar.

I got a call from dtdc office, muzaffarpur, bihar, that my shipment is arrived and due to heavy load, you have to come to take your package from delivery office itself otherwise it will delivered after one week.

I find this behaviour completely unethical, how could anyone say thing like this. I have paid all the charges for the delivery and you know what, the shipment is?, it is the book what i need in my upcoming exams. The guy at delivery centre does not know the importance of time in the life on an student. Dtdc should be ashamed of itself of making such kind of argument.

If they don't deliver it at right time then i have to reorder new one through other shipping service, because it is costing me time.

Really disappointing!!

Nov 20, 2018

Complaint marked as Resolved

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Nov 19, 2018

Updated by Md Sharique Shahab Adding more information:

Following information sent by the seller regarding the courier :

We would like to inform you that your order has been dispatched on 13 Nov 2018 and details are:-

Tracking Number-D47239052.

Courier Company- DTDC Courier Service.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear concern,

My courier which is supposed to be delivered to mathura on 16th nov. Consignment no. Z68563140 is still not delivered and it has to be delivered by the company. Now the executive is telling me that it has not delivered as they don't have branch their. This is a complete loss for me as the last date is already reached. This is totally unprofessional and above it they are saying they can not do anything

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 683101

We have given an original degree certificate covered and packed to dtdc courier offc but if it got to the delivered address they found the certificate is teared and mud in its backside also the cover also teared. They received the certificate and they signed without any damage caused to the staff of dtdc becoz they didnt open it bcoz lot of couriers coming to the offc after they opened they informed us it has damaged and want to submit it or not. It was for uae attestation. We have informed dtdc and they told they dont know it was original certificate. Its our customers certificate and will be fired by him bcoz of this and also he will neglect our service.

+3 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400092

Consignment no - v48917008

Date of sending - 15 nov 2018

I havent received it yet and its 5th day. Whats the use of word express then.
Why soo much is charged when you cant provide the service.
It has important docs in it which needs to be furnished to avoid fines.

Its really shame on your team to spoil the name of such firm.

And at last whatever will be the charges/fines you have to pay for that or will report a case on your firm name.

+1 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

S

sameer4999

from Mumbai, Maharashtra

Nov 20, 2018

Consignment no - X30075131

Date of sending - 15 Nov 2018

I havent received it yet and its 5th day. it is clearly seen on the receipt it is delivered to unknown person, no sign, name, relationship mentioned on the documents. Whats the use of word express then. nobody is picking phone and responding.
Why soo much is charged when you cant provide the service.
It has important docs in it which needs to be furnished to avoid fines.

Its really shame on your team to spoil the name of such firm.

And at last whatever will be the charges/fines you have to pay for that or will report a case on your firm name.

Sameer arya
[protected]

DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 306

z76987579, parcel not delivered

Post your Comment

never receipt the returned item (v49168924)

Post your Comment

not deliver the goods and musthafa nagar branch staff arrogant behavior

Post your Comment

delivery

Post your Comment

product not delivered after 20 days being shipped

Post your Comment

damage to the bag and the items

Post your Comment

my courier yet not deliver at place

Post your Comment

not delivering courier

Post your Comment

courier delivered to unknown person, yet courier not received

Post your Comment

intentionally damaged 55 inch tv screen as dtdc team was not handled the courier by professional manner!!

led tv received with broken screen

Post your Comment

all the contact numbers provided in dtdc website are fake/not working

Post your Comment

dtdc is not delivery product and updating wrong status

Post your Comment

package not delivered

Post your Comment

my consignment is diverted to wrong pin code to kerala instead to odisha

Post your Comment

this complaint is regarding my consignment which is still not received

Post your Comment

unethical behaviour

Post your Comment

about my courier not delivered

Post your Comment

tear in original degree certificate

Post your Comment

express courier is not been delivered on time.

Post your Comment

Related businesses