DTDC Courier & Cargo Complaints & Reviews

Hi,
This is regarding a shipment (Number[protected] i had sent from the dtdc courier pickup point at first block koramangala on 14 th november 2018, wednesday.
The parcel was addressed to calicut and i was told by the dtdc staff that it will reach in maximum 3-4 working days, which is solely why i used the normal courier services anx not the fast courier.
It is with extreme unsatisfaction that i came to know that the courier reached the destination today on 21st november, exactly 7 days after the date of sending.
I was tracking the courier in the tracker id provided from your side. The shipment had reached calicut by 16 th evening and showed status that the recipient declined and asked delivery on a different date. For the next 2 days it showed the parcel is out for delivery.
Yesterday again the status was shown as customer requested delivery on another date. On both these occasions the recipient neither received a delivery call nor any information regarding the parcel.
The content of the parcel was for an important event for the recipient on monday and caused us financial loss and additional struggle due to the careless and lack of professionalism.

This is the consignment no. F11111526
It was shipped on 17 nov and i was rold that it will reach in 3 days. But it is still "in transit". I have already sent a mail to customer support but nobody has reverted. Earlier also i have faced issue ls with dtdc where i sent atm card and it was left at the parking without calling the reciever. Let me know the status of this parcel and get it delivered asap.

My courier was sent on nov1 but it hadn’t been delivered to me till now. Yesterday night i received a message that my product had been delivered.
But i have not received the consignment yet.
The consignment no. Is k15491646
They never called me regarding the consignment.
They have also not provided any contact no in which customers can contact them.

Dear team,

Myself ashish kumar sharma. My docket no is - v49368040.
I have book my courier as on date 17/11/2018. The concen dept. Saying that material will be deliverd with in two days. But the courier we have not received till now. While the courier reached ahemdabad. But there any person are not doing deliver the courier. So pls you are requested to that. Pls provide me the courier as soon as possible today. Its very urgent document. Sir. Pls humble request. Do the nessessry action immideatly for that.

Thanks,

Ashish kumar sharma

Add - house no-28 adity socity near detroj road petrol pump kadi mahesana
382715

An envelope under way bill c85894855 has been booked from dtdc, perur facility, coimbatore on 16.11.18 to be delivered at greater noida. Booking personal assured that the envelope will be delivered in 3 days. It is more than 5 days, the same has not been delivered. As per the latest tracking, the envelope is re-routed from pari chowk branch, noida as on 20.11.18. Kindly arrange to deliver the same immediately and informed me accordingly.

K. S. Lakshmanan
[protected]

Courier the item on pin code 801108 maner patna, that is also mentioned on your receiving slip given by you.

But when i saw the online status it deliver on pin code 800001.

Kindly tell me how it ia possible.

That type of miatake made by you in my 10 items.
When your service charges is high then that type of negligence like a crime.

I have couriered one important document (Bank documents) through dtdc courier vide docket no. B60027584 on 12th november. By 17th november they are delivered it to some other place and not informed me also. Once i found this information and contact that service provider and he was informing that, area is not serviceable. Then i asked him why you have not informed me earlier itself and he is telling that somebody should go and collect from there where they had deliver it. What is the kind of service is this. He has booked as door delivery and now he is arguing with me that it is not possible to deliver.

Hi
Consignment no - b59873684
It has been delivered to wrong person as per to the tracking details given by dtdc. The parcel is supposed to be deliver in residential area in the given house no. And room no i. E-
Address - to, prateek hotiyal
Sector 43, sushant lok phase 1
Block c katiyayni building house no 2417
Room no 402 3rd floor
Gurgaon, haryana 122022
Mobile no - +[protected]

Whereas delivery person dint even reach out the contact person for the delivery details and handover to random person name ajay.

I have been complaining this issue from past 2 days now whereas gurgaon dtdc said they will get back the parcel from where they delivered and the customer directly collect from gurgaon office, still no action has been taken on this part.
Who will be responsible if the parcel is lost in this case.

Please treat this issue on priority basis really urgent.

Dear sir
My consignment number is z41363155 is not delivered to me by your agent. They didn't investigate my address and mark that address is wrong. When i track my consignment they include that the address is not valid and they told that my consignment is in dtdc head office of patna i also go there but they tell me that they didn't get my consignment. I want to know that where is my consignment. Please help.
Thanx.

R31850137 is the reference number of my consignment send to delhi. It has reached delhi hub on 14/11/2018. After 15/11/18 tracking details are not available. The parcel is send to devika menon, girls hostel, srcc, maurice nagar, delhi. It was an urgent parcel containing ayurvedic medicine for my daughter
Please take up the matter and do the needful

Kindly check and revert on urgent basis this consignment not delivered till now it was couriered on 29th october from Hyderabad to Allahabad while tracking it is showing still in transit after 22 days of courier, we are regular service taker of dtdc courier such type of activity is being first time with us.

please take this call on urgent basis and revert us on mail.

Dear sir,

We had booked a package to be couriered to assam, india under the above consignment number. The package was charged @ rs 850 though the weight of the package was only 1.23 kgs. Though the shipment was booked on oct 22, 2018, it reached the destination address only on nov 6, 2018 and was completely damaged.

The recipient did not accept my package as the box was completely broken and the contents in it damaged.

I would like express disappointment in the way my package was handled and how i charged unreasonably for relatively lower weight. And also, the totally unprofessional manner in which my package was handled causing damage of the contents.

Hi dtdc office near bus stand near axis bank malerkotla sangrur punjab district sangrur ndia is not delivering my bank debit card i'm forcefully have to take a legal action against it company in the court of law and police complaint as it's a sensitive bank document plz look into matter mehboob sahota [protected] so plz look into matter with serious hand thank you

Parcel is not delivered in last 20 days. It has been lying with bhopal office from 4th november. Tracking no is z76987579. Not getting any satisfactory answer. I have been trying to call them but i am not getting any response. Please let me know what i need to do or how can i resolve this. They do not have any contact number listed and they are not taking any responsibility for the parcel

One gift item has been dispatched on 23 rd august, 2018 by dtdc courier service. The address was clearly written on the parcel. This item was not delivered although dtdc has been charged for express delivery. It was sent for specific purpose to deliver it quickly. The receipt indicates the pin number clearly where to be delivered. However, the item has been returned in saying that the non-existence of the address. It seems to me that dtdc had made some mistake and i am suffering for that. After communication to dtdc told that it has been returned to me. However, till date i have not received any item from dtdc.
This is so miracle and pathetic that how irresponsible this company. Please do not use dtdc service in future. I have wasted so mush of time. It means to me that there is no value of time because of these companies.

I courier (Consignment number v[protected] gift from hyderabad to khammam on 19-nov-2018 using dtdc fast courier and they promised next day deliver, for that they charged 450 rs (They charged 200 rs extra than regular courier charge). Today 21-nov-18 when i called khammam branch (Musthafa nagar) they are not responding properly and they are giving arrogant answers.

Why dtdc vedayapalem branch, nellore, andhra pradesh doesn't provide door delivery within 2kms radius to my house??? Every time they are telling the delivery radius is some 1km to one and half km. This is not the first time.. Every time i should go to the courier office and had to collect the item.. Then why are they taking delivery fees then??? I couldn't encounter this problem with a any of the delivery partners in the field..

My courier with tracking id d47004479, has shipped on 27/10/18 and is still not delivered to me. I raised a complaint but still no resolution. The status is showing that product is out for delivery but when i contacted nearby office in my district, they told me that they have not received the parcel and also they refused to track it because they are not responsible for it and asked me to contact customer care, but there is actually no customer care no. For dtdc. Please deliver my parcel soon

Incident date - 19th nov 2018
Shipment number[protected]
My bag got torn out when i see the bag delivered yesterday from dtdc. They taped all around the baggage so as not to identify that they caused the damage to the bag. Even the items in the bag got damaged.
My request is to refund the money for the following
1. Money that i paid to dtdc as a customs charge - rs 11098.60
2. Price of the items in the bag - aud 500
3. The bag cost
4. Insurance that i paid in online while booking dtdc from australia - aud 30 (Approx)

My consignment no: p48569322 yet not deliver (9 days) at place, even they don't contact the customer. Dtdc courier service is very bad in mumbai & nanded also. They don't give the correct information. Mumbai pm road office can't receive the call.
It's worst service in india & wo kahate hai ki wo bahar desh me servis dete hai, pahile india me to dooo...