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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 314

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B
bijoysingh2009
from Mumbai, Maharashtra
Nov 2, 2018
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Address: 824231
Website: [email protected]

Dear sir
I have booked a courier from dtdc docket no x28345930 at 25.10.18 but till date it is not delivered ship to address mukesh kumar father name :- late sita ram singh vill / town :- tikabigha bodhgaya post :- bodhgaya dist :- gaya (Bihar) pin code :- 824231 land mark : - near sardha sisu niketan school [protected] / [protected].in this city there is a dtdc courier office that address is
C-25, new market, bodh gaya, gaya, bihar,
Budhgaya
Budhgaya 824231
Phone:[protected]
Email: bodhgaya. [protected]@fr. Dtdc.com
From the office my house is 1.5 km distance but dont know why consignment is not delivered
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Nov 02, 2018
Updated by bijoysingh2009
Material not delivered Docket no X28345930
The product has not received even though the status of tracking shows that it has received. The complaint has already launched once. The Complaint number is 12805158. They have not even revert back on the complaint. The consignment number is P48109263.
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    Sharmeen Shaikh
    from Mumbai, Maharashtra
    Nov 2, 2018
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    Address: Thane, Maharashtra, 400612

    Wrong pin code given instead of 400612 it's given 400062. The whole address is correct except my pin code. Tracking id is z76813723. Please try to help my mobile number is also given but the postal address given is of goregaon which is incorrect the actual delivery pin code is of mumbra will the dtdc service provider will contact me i'm provided with only tracking id. Please help asap
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Nov 05, 2018
    Updated by Sharmeen Shaikh
    No contact from dtdc services it has reached goregoan but yet no contact and not forwarded to mumbra
    Nov 06, 2018
    Updated by Sharmeen Shaikh
    Please help me out my courier is stucked at goregaon and this people are not responding at all regional office number is not being picked up at all guys need your help
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      8
      8886272745
      from Hyderabad, Telangana
      Nov 2, 2018
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      Myself y sivarama prasad, i posted an emergency courier to sangareddy as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 10 days now and the courier is still not deliverd. My consignment no is h83629046. Even i went
      To dtdc franchise office in chandanagar (Hyderabad) to know about the status of my courier and they did not respond good. The manger manoj his mobile no is [protected] the office landline also not working condition[protected] like that they are maintaining their offices

      Please help me out in this issue.

      Regards,

      Y sivaramaprasad
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sneha0927
        from Mumbai, Maharashtra
        Nov 1, 2018
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        Address: 400064
        Website: Dtdc.com

        WORST WORST WORST COURIER SERVICE I HAVE SEEN IN MY LIFE (best courier service 🤣🤣🖕🏻) i had my parcel they didnt even call me to deliver it n then this people blame us saying that we called u are we fool?? I had booked 2 parcels one was from dtdc n other was Maruti courier service i got my maruti one parcel n dtdc say i was nt picking up my call n they returned the parcel idiot people worst courier service seriously u people have created goodwill otherwise people are not blind to see the difference btwn service n making people fool ! Maruti courier service i hav tried many tims n its the best best best service in my life wont recommend dtdc also they do not pick any of the call u tried too
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          mm Bisht
          from Bazpur, Uttarakhand
          Nov 1, 2018
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          Address: Nainital, Uttarakhand, 236001

          Sir,
          I am booked packet from Bhimtal Nainital (Uttarakhand )for Dehradun (Uttarakhand) . After 16 days the packet do not delivered or not return.
          it is requested to you please return the packet it is very important papers for government department .
          Many time i am Enrique customer care but not positive response me.

          Consignment no. Z72600143
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            Rekha Atul
            from Pune, Maharashtra
            Oct 31, 2018
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            I sent a packet from pune to panvel on 02 oct with the consignment number p4771481. The tracking status shows consignment delivered but it has been not. The relevant snap shot has been attached. The local executives are not at all helpful and most of the numbers always are busy or switched off. Request acknowledge and resolve the issue please.
            Atul
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              Archa Unni Pramod Nair
              Oct 31, 2018
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              Address: Thiruvananthapuram, Kerala, 695102
              Website: www.dtdc.in

              My wife had chosen the dtdc lite option to send the parcel from attingal (Trivandrum, kerala) to hyderabad (Telangana). She booked the courier on 25th of october and as per dtdc website it reached on 29th of oct at hyderabad hub.
              The person to whom she has couriered is my friend who is coming to angola where i am working at present, and that person is flying on november 2.
              I really do not know what to do. Two times dtdc has updated the status as not delivered (Address incomplete or wrong - (Cir) whereas we have provided the complete address with phone number.
              Please help us.
              Dtdc ref no. D46806300
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Still no action taken from the DTDC hyderabad Head office team .. not even a single call to the sender or the receiver . If DTDC wants us to pick the parcel then give us a call at least, we have paid 600 Rs for the courier, cant the DTDC people spend just 20 paise to call and inform us the things . Pathetic service .
              Thank you https://www.consumercomplaints.in received the package now !
              D61023060 courier not delivered till now in tracker show incomplete address or wrong cir while my address is correct. Why my courier is late
              M97466223 courier not delivered now in tracker show incomplete address or wrong cir while my address is correct. Why my courier is not delivered when my address is correct?
              My courier (A[protected] is showing status as "not delivered " due to incomplete or wrong address. But my address is correct only. Then why is my parcel not reaching me? Please sort out this situation
              What kind of parcel delivery agency people you have been hiring @DTDC ?
              I paid ### 2200 bucks to deliver important things & trust on the brand that they will atleast like (Amazon guy) confirm by calling us if there is any issue they are facing finding the address but NO, your delivery people don't even bother to do so and update the ### in the system like this - RECEIVER REQUESTED DELIVERY ON ANOTHER DATE (CIR)
              seriously ? What kind o[censored]nprofessional people you have hired to work for your company ? Anyway this was the last time I have used DTDC services and from now I would personally nither use it nor recommend !! PLEASE HELP TO RESOLVE THIS ISSUE ASAP!!
              I have sent my courier to karnataka ..in tracking history they are showing receiver had asked another date for delivery .but they didn't call or tryd for delivery the courier ..I have given correct address as well phone number ... please check to DTDC..
              I have send my courier to Gurgaon, Haryana . Tracking history shows "receiver refused the delivery" whereas the receiver has not even received the courier. No calls nor delivering of the item was being made despite Complete and Correct details of the address along with phone number given in the courier.
              And the worst thing is that when I check the consignment number it is showing that they have booked for shipping to hayatnagar...I am in a complete dilemma as to what is happening and why...?
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                N
                Naina Chettri
                from Durgapur, West Bengal
                Oct 31, 2018
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                Address: Darjeeling, West Bengal
                Website: www.consumercomplaints.in

                Dear concern,

                Please look into this matter. My consignment bearing no d46467073 has been sign on dated 26 sep 2017 from mumbai and as per the communication given by the service provider the delivery will be done within 3 days in the given address. Today date is 31 oct still i have not received my consignment. While tracking it was showing at siliguri dtdc from 10 october but while contacting them couldn't receive any idea and even communication to the customer is not proper. They keep the phone in hold for more than 10 minutes and after that disconnect the phone. After calling back they even not dear to pick it. Kindly help me to shot out this issue because my courier contains some degradable contains otherwise your service need to pay for it.

                Thanks
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Anitha Chander
                  from Vellore, Tamil Nadu
                  Oct 31, 2018
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                  Address: 632007

                  One of the very very worst courier service ever seen... They did even contact me just returned by parcel back. Very worst behaviour by the staffs also no proper response and very very rude.. Then y r u having this courier n getting tied up with suppliers n torturing the customers..
                  I[censored] cant serve for customers get the franchise back and give to better franchise or close the courier.. V wil not be in trouble
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    Maria Kym Olias Swagger
                    from Delhi, Delhi
                    Oct 31, 2018
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                    Address: Kamrup Metropolitan, Assam, 781038

                    Tracking n0- z76440398 booking date[protected].
                    When i check it shows that address not found in same address we used to sent continously but this time its shows address not found and we provide contact no as well even single call also not recieved. If not possible to delever please return it to me in address given below:-
                    Maria zothankimi
                    Rz-728, flat no-401, raj nagar-2, palam colony,
                    New delhi.110077
                    Mobile no-[protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      Aniket2401
                      from Pune, Maharashtra
                      Oct 31, 2018
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                      Address: Mumbai City, Maharashtra, 400101

                      Pro direct soccer dispatched my shipment on 29th september from uk through dtdc. However i still haven't got it. I've called dtdc more than 20 times and the only reply i get is that i'll get my shipment in 2-3 days. It is very frustrating and disappointing. My consignment no. Is n96941279. It in france since 8th october. The dtdc executives can't do anything. It has been a month but no positive outcome from their side.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      DTDC guys
                      if you guys are listening than take a note that dtdc office in my city (hansi, haryana) is every-time calling people to collect parcel their own and threatens to cancel delivery if not taken. this is huge nuisance thing i have ever got from a delivery company .

                      please note city name is Hansi from haryana state with pincode -125033
                      My consignment no: B58859517 is not delivered to the address but showing as delivered.And none of the regional office no are working nor we are able to contact via email. I am not sure where is my product now.
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                        P
                        pratyusha alaparthi
                        from Bengaluru, Karnataka
                        Oct 31, 2018
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                        Address: Krishna, Andhra Pradesh, 520008

                        I sent a courier to hyderabad from vijayawada on 29th oct 2018 with dtdc plus with assured one day delivery to pin code 500075 (Kokapet) but the courier didnt reach the destination on time i. E 30th oct 2018 irrespective of dtdc plus. The courier is delayed and is out for delivery now i. E 31st oct 2018 at 14:13.

                        I need a proper justification for the delay and you are liable for my payment of. 700/- which is of no use.

                        Consignment no:v50648640
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          M
                          mnphadake
                          from Pune, Maharashtra
                          Oct 31, 2018
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                          Address: 400051

                          Subject letter was to be delivered at canara bank hrm section bkc bandra mumbai but it seems it is not delivered to proper place. Canara bank has denied received the same. Which has resulted in discontinuation of my mediclaim policy. Kindly send pod (Proof of delivery) immediately to following address m n phadke flat no 605 a/2 wing mangala park khadakpada kalyan pin 421301 mob no [protected] m n phadke
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          I have send my products from dtdc center in delhi to guwahati, out of the two boxes i have only received one boxes and when i went for a complaint they told me its deliver. Please look into my matter and send my boxes as soon as possible or else i will filed RTI against your company. Shipping no. D46163682
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                            C
                            chandradeep24
                            from Kolkata, West Bengal
                            Oct 30, 2018
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                            Address: East Sikkim, Sikkim, 737101

                            The consignment F11102132 was shipped from Bhilai on 17 Oct to Gangtok but hasn't reached. Meanwhile the shipment was shipped via mumbai n kolkata without any valid reason. Since past two days the shipment is shown to be out for delivery but hasn't reached yet. Customer care number never connects and DTDC siliguri nvr picks any calls. DTDC has caused me too much of harassment.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              D
                              Dikha De
                              from Delhi, Delhi
                              Oct 30, 2018
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                              Website: dtdc.in

                              Consignment id: 50150889
                              Posted from noida, sector 62, tot mall market dtdc on 27/10/18 via dtdc plus. Online it showed on 29/10/18 11:27 am it is out for delivery. Not recieved by client till 5pm. Went to dtdc noida office, person helped us contact dtdc bangalore person who wouldn't pick up his phone after repeatedly calling him. Next day, called same number at 10 am, given consignment number they said will get delivered by 2, i emphasised urgency and requested them before 11. Till 2, no delivery (Confirmed by client) so i tried calling again. No pick up. Then my client called up and they answered and they said will call back in 20 minutes. No call back. I started calling them again said after multiple calls they picked up, noted my consignment number again and my number and said they'll call in half an hour. They said they'll deliver by today and cut the call. I don't know when they will deliver but this has been a harrowing annoying and frustrating experience. Those documents are really important and i hope to god you haven't misplaced them.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Parcel of DTDC courier ( A[protected] dated 5th oct 2018 for Ashta MP is self signed by courier boy & not delivered to actual receiver.
                              On contacting agency they are not giving responsible reply.
                              Please resolve the matter.
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                                R
                                R Harry Selvaraj
                                from Hosur, Tamil Nadu
                                Oct 30, 2018
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                                My consignment number is Z73766255 dtd 13/10/2018, and my package is not delivered at Pilibhit City, U/Pradesh. From last three days, it is showing the same status. and 16 days have been passed since it arrived at Bareilly. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  R
                                  R Harry Selvaraj
                                  from Hosur, Tamil Nadu
                                  Dec 3, 2018
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                                  Sir
                                  My product could not delivered to the proper destination. However you
                                  find out my parcel and kindly remit to me or delivered proper address.
                                  The consignment number on parcel is Z73766255 dtd 13/10/2018.
                                  My mobile no- [protected] or email id- [protected]@gmail.com
                                  Courier company name DTDC Courier. Two have been finished but
                                  no any response from the DTDC Courier in this regarding. This is very
                                  bad service from DTDC.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I have a important and urgent courier posted on 21 Nov 2018 and should reach by 23 Nov 2018, which is showing still in Transit. I mentioned Chennai as destination address but it is showing Hyderabad as destination and still not reached.
                                  It is really important document and I am not getting any information except showing in transit.
                                  A parcel send from Jaipur to amguri, Assam .5days ago.but I have not received this .The nearest dtdc partner told me there have not any responsibility.what I do
                                  Sorry to say that your contact dtdc members are so arrogant, which is not expected from our side.pls try to avoid this type of culture.
                                  [protected].this number is one of your dtdc members who is so arrogant and rediculus.try to avoid ..plsss
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                                    E
                                    Ena Roy
                                    from Kanpur, Uttar Pradesh
                                    Oct 30, 2018
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                                    Address: Kanpur, Uttar Pradesh

                                    Consignment number: k15355755 is available in "in tansit" situation since 23rd october, 2018 and is not available to me since today (30/08/2018). Customer care calls are also not helping me out. I have connected to them at least 50 times but they had never resolved my problem. Kindly help me out of this situation.
                                    Thanking you
                                    Yours obediently,
                                    Ena
                                    Contact number : [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Ankush1988
                                      from Mumbai, Maharashtra
                                      Oct 29, 2018
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                                      wrong pincode mentioned by the vendor resulting in non delivery of parcel

                                      Team,

                                      I had sent a consignment from nagpur to kolkata having tracking number m71058391. The courier was booked on 23/10/2018 and as i had mentioned it was a birthday gift to be reached by 26/10/2018, i was assured a delivery by 25/10/2018 by the vendor (Rahul express services, ravinagar nagpur).
                                      However, having heard somuch about the punctuality of this courier co. I am disappointed to inform you that it is now the...
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                                      Surprise Factory
                                      from Mumbai, Maharashtra
                                      Oct 29, 2018
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                                      Address: West Godavari, Andhra Pradesh, 534001
                                      Website: www.dtdc.in/tracking/tracking_results.asp

                                      I have been trying hard to reach out DTDC courier people and there was an urget couruer that has been shipped A42125424.
                                      And with no reason or call to customer it has got returned and past 20dasy i.e from 9th october it is in return at Ahmedabad hub.And the parcel wass really costly and urgent.
                                      After contacting multiple dtdc heqadoffices
                                      Trying to collect the courier and also raising complaints.
                                      Such a sick response from DTDC

                                      Need an immediate action as to why are dtdc people playing with our parcels.
                                      Worst service ever.Never we will opt it and also stop anyone from using it.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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