Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11674
Resolved
1317
Unresolved
10357
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 314

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
K3n
from Mumbai, Maharashtra
Oct 26, 2018
Report
Copy

Address: Mumbai City, Maharashtra, 400093
Website: Dtdc

Dtdc consignment#m71748085.
On 20th october, the dtdc courier office in midc andheri east assured me that my parcel would be delivered latest by wednesday. The parcel never reach destination. It still showing in transit even today. The parcel contains educational documents that has to be submitted for scholarship from state and is now nearing the last date for submission, 30 october. Dtdc courier service is the worst, they give false promises. Please look into this.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kiran maru
    from Karad, Maharashtra
    Oct 25, 2018
    Report
    Copy

    Address: Mumbai City, Maharashtra, P47799242

    : dear sir,, my self mr kiran maru from dombivli, there was one consignment which book from pune as on 09.10.2018 (Consignment no is p47799242 & consigner is bag & bagged decaan pune) which supposed to be received to consignee (Maru bagged zone dombivli) 2/3 working days, but till today we r not received above mentioned parcel/ consignment, after making various telephone enquiry plus personal visit it has been told to me that above mentioned consignment is misplaced from lower parel dtdc office, there are some imp document in tht consignment,
    As ur reasponsiable person just make note of this & do the needful as early as possible
    : thanking youu
    Kiran maru
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Karthik Reddy Baradi
      from Mahbubabad, Telangana
      Oct 25, 2018
      Report
      Copy

      Address: 502296

      I am waiting to receive 2 couriers (#x28355511 & z[protected] one of your employees called me and said that as my village is not under service dtdc service are the courier will be sent to sangareddy but when i visited there they said that courier has been returned to chandanagar.
      Calling the recipient is the minimum responsibility of courier service. I don't understand y you people are running courier service and troubling people make them suffer.
      A year before i sent a courier to guntur till now neither the receiver recieved it nor i received it. I don't understand y you people are in this field
      Your minimum responsibility is to call either sender or receiver.

      Previously when i faced similar issue with professional couriers, they sent to sangareddy and i picked it from there
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanyamk
        from Dhamtari, Chhattisgarh
        Oct 25, 2018
        Report
        Copy

        Address: Raigad, Maharashtra, 410210
        Website: dtdc.in

        The courier (Consignment No. M[protected] which was promised and supposed to be delivered by Tuesday is not delivered till now. The tracking status shows it was misrouted and the same wasn't delivered today either. Despite having each and every detail, I am still wondering how the same can be misrouted. The courier contain some important books which the consignee needed by this Thursday on urgent basis. The society is popularly known in the city, still it got misrouted. I tried calling the customer care but due to the executive being rude in her behavior, the same wasn't resolved. The mail sent by me wasn't delivered as it showed incorrect Consignment Number despite feeding the correct Consignment No. I am utterly disappointed and being aggrieved by false promises and poor service of DTDC, I lodge my complaint here, so that the officials take due notice and get it delivered ASAP.

        Kind Regards,
        Sanyam Khare.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          ghanny 076
          from Bengaluru, Karnataka
          Oct 25, 2018
          Report
          Copy

          Address: 560063

          My item (Consignment no v[protected] returned back without delivery to my address at air force station yelahanka. Reason showing in tracking status that address incomplete while address was completely returned on that with pin code. I contacted to dtdc office also they also telling same thing that address is not complete. My all order are coming on same address then how they are saying that address is not complete. I want my item on or before 27 oct 18.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            manojs1987
            Oct 25, 2018
            Report
            Copy

            I am much frustrated with dtdc service, it has been 9 days and my consignment is still not delivered. I had posted one very important document (Consignment # z[protected] on 16-oct-2018 and till today have not received it.

            I do not understand why these people have provided customer care number, almost all the numbers are not connecting at all and if any one is connecting no one picks the call.

            Because of this delay in delivery, i have suffered a lot. Will dtdc will pay for their mistake?

            Just one advice to dtdc team, if you are unable to handle the service please shut it down rather than providing this miserable service.
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Keerthi Chandran
              from Bengaluru, Karnataka
              Oct 24, 2018
              Report
              Copy

              Address: Kasaragod, Kerala

              Myself keerthipriya, i posted an emergency courier to my frnd as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 10 days now and the courier is still not deliverd. My consignment no is r31308962. Even i went
              To dtdc franchise office in kasaragod to know about the status of my courier and they did not respond good. They told me to do whatever you want. They behaved very rudely also.

              Please help me out in this issue.

              Regards,
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Never thought that DTDC will act like this, the status of shipment is Un delivered, RECEIVER NOT AVAILABLE (CIR) what is this I didn't even got call from delivery boy / delivery agent . how could DTDC behave like this and the package which I need to get is very important and urgent . please do helpful

              Consignment number - B57300338

              delay on delivery - Comment #3252009 - Image #0
              Dear sir,

              monday corier in bilaspur to raipur but not deliverd today urgently stuts send

              pod no. BPR50018759
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sourav Sen1980
                from Kolkata, West Bengal
                Oct 24, 2018
                Report
                Copy

                Address: Kolkata, West Bengal, 700029

                I have booked one material of consignment no. : d44076661 on 20.09.2018 from rashbehari avenue dtdc office but till date it has not been delivered till now. Moreover we have given mails to customer support of dtdc but they have not delivered the material to our customer. We have given mails to dtdc higher authority but all our effort were in vain. More than one month has already been passed. Kindly help us regarding this matter.
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  aayushi engineering works
                  from Noida, Uttar Pradesh
                  Oct 24, 2018
                  Report
                  Copy

                  Address: Ghaziabad, Uttar Pradesh, 201007
                  Website: www.dtdc.com

                  This is very pathetic service from your end. I had sent a parcel to silchar assam and it was found in damaged condition please help us sir.

                  Item plate die
                  Value 10000
                  Shipment charges 3400
                  We are regular customer of yours.

                  Dtdc branch indirapuram has safe their hand by saying that claim got rejected by dtdc.

                  It is very unfair to us we want our asap as its very urgent.

                  Contact us : [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DrSonali Gupta
                    from Mumbai, Maharashtra
                    Oct 24, 2018
                    Report
                    Copy

                    This is the worst experience i have with any courier company. My tracking number is k15032933. It has been more than 10 days, the parcel has not reached me. The tracking status shows out for deliver for last 7 days. Everyday the tracking status shows it is out for delivery but has not reached me yet.
                    I tried and spent so much time connecting to their customer care, but to the worst they were never available to raise a complaint.
                    It was an urgent parcel and now i am really frustrated looking at their service

                    There is no information if they are bothered to deliver the parcel.

                    This company should be really shut down. Pathetic service.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      piyush1023
                      from Kanpur, Uttar Pradesh
                      Oct 24, 2018
                      Report
                      Copy

                      Address: 208014
                      Website: Dtdc express limited,

                      Dtdc express limited,
                      This is draw attention to the unsatisfactory courier service by your company. I handed over the packet with the reference no v49357102 date 21/09/2018 at your saket nagar office and your staff member assured to deliver the packet within 4 days. Not only has the parcel not been delivered till date. But there has no satisfactory measurement. I hope you will make a serious notice of the complaint immediately.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chaitra_s_shetty
                        from Bengaluru, Karnataka
                        Oct 24, 2018
                        Report
                        Copy

                        Address: Bangalore, Karnataka

                        I had ordered books from made easy institution and they had couriered them via dtdc services with the consignment number d45440150. People from the dtdc called me and asked me to collect the parcel from the main office (Chamarajpet), which was nearly 10kms away from the delivery address mentioned on the parcel. As the parcel weighed 19kgs, i had to pay extra for its transport which should have been done from the dtdc services.
                        The extended part of the same parcel was sent via dtdc again from made easy institution. This time they called me and asked to collect the parcel from another location (Gandhinagar) which was still more far away from the delivery address and costed me more than the previous time.
                        The whole point is, what is the use of paying these dtdc services if we had to collect the parcel ourselves? People who called me were so arrogant that they told me they will send the parcel back, if i don not collect it within a day or two by myself!!
                        I am very much fed up with the services. Felt it to be one of the worst services. I want a refund of money spent unnecessarily.

                        Thank you.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        MY Package had been damaged by rats, This is really unacceptable from such a brand courier service provider.

                        Check the photos attached.

                        Tracking No. B58659940

                        did not receive the parcel at the mentioned address. has to go and collect it at the head office 2 times - Comment #3250714 - Image #0
                        did not receive the parcel at the mentioned address. has to go and collect it at the head office 2 times - Comment #3250714 - Image #1
                        Shipment number k14929913 was out for delivery on 17th October 2018 . It was booked from Kolkata on 13th Oct 2018 in 72 hours delivery service in spite of showing out for delivery on 17th of Oct is still has not received today 19th of october 2018. Destination-ranibennur, pin code -581115
                        Courier docet no H 84315674 not delivered at address.Contacted local DTDC office but no solution.Contact number also given.Local office also not responding.
                        Pls ask ur team to contact me on [protected]and resolve the issue at the earliest.
                        Also the courier company be delivered at security or my office at Prestige Shantiniketan, Whitefield.
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijay Mahantesh Rummi
                          from Bengaluru, Karnataka
                          Oct 24, 2018
                          Report
                          Copy

                          Address: 582203

                          Dear sir,
                          Two products are send from trivandrum to hole alur. Both products are delivered in status. Still we are receive any product. Kindly check and send us. Pod details are shown below.
                          R30854083
                          R30088505

                          With regards,
                          Muthoot fincorp ltd
                          Near ib cross
                          Hole alur, tq-ron, di-gadag
                          582203
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manoj1123111
                            from Bhatkal, Karnataka
                            Oct 24, 2018
                            Report
                            Copy

                            Address: 788151

                            My consignment number is b59741677, and my package is not delivered at hailakandi district, assam-788151. From last six days, i clearly mention delivery address & pin code over leaf. It is very important documents for me i have to submit it in university, document submission last date is 23.10.2018.
                            It is showing the wrong destination pin code. My destination pin code is 788151 which i clearly mention. Receiver's address is 2 km away from hailakandi.. I talk to courier office dated 22.10.2018 they telling we will correction it but still now my consignment status is same. It is a very small mistake of them but it is related to my future & carrier if i am not able to submit this document in university in time i can't able to sit in exam & this is the last chance to clear my degree. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashwin Srinivasan
                              from Chennai, Tamil Nadu
                              Oct 24, 2018
                              Report
                              Copy

                              wrong pin code on parcel I have to receive

                              Address: 600020

                              I have an important and urgent courier to be received at pincode of 600020. By mistake, the pin code was given by the sender as 600017. Though, the address on courier is correct. Consignment no is m68027304. Please inform them at the earliest. Courier is urgent and should not be misplaced. Let me know if anything else is required. I tried contacting dtdc but they were very rude and unwilling to help me. They said they will return the package...
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy
                              M
                              mitalashish
                              from Chennai, Tamil Nadu
                              Oct 23, 2018
                              Report
                              Copy

                              I had made a purchase from amazon - the package was shipped vide : shipped with dtdc : tracking id z75806331
                              As per tracking (Attached below), it has been delivered but to whom???
                              I have not recd the package
                              Thanks
                              Ashish mital
                              Innovative foods. C/o sai medical shop.
                              Bangarpalem. Chittoor. Phone [protected]
                              Chittoor, andhra pradesh 517416
                              _
                              Friday, 19 october
                              3:45 pm
                              Delivered
                              11:26 am
                              Out for delivery
                              Wednesday, 17 october
                              11:23 am
                              Package arrived at a courier facility
                              Tuesday, 16 october
                              6:22 pm
                              Package has left the courier facility
                              3:35 pm
                              Package arrived at a courier facility
                              3:29 pm
                              Package arrived at a courier facility
                              Saturday, 13 october
                              9:37 pm
                              Package has left the courier facility
                              9:10 pm
                              Package has left the courier facility
                              9:10 pm
                              Package received by courier
                              Order details shared with the courier
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                neerajqa
                                from Indore, Madhya Pradesh
                                Oct 23, 2018
                                Report
                                Copy

                                Hello, neeraj tapadiya here. I have made a dispatch from mumbai on 15th oct'18 to sagar m. P. It has been reached to dtdc sagar facility on 18th oct'18. But till today haven't received. And those stupid people haven't picked the call. My friend has tried to call them but no response. Their contact number is "[protected]". Close this facility in sagar and give it to anyone. That product was for someones b'day which was on 20th. Stupid duffer peoples. I need compensation, deliver my order and give me money also
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Oct 23, 2018
                                Updated by neerajqa
                                Sorry forgot to give track id,
                                Track id is M90016003.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himanshu55
                                  from Pune, Maharashtra
                                  Oct 23, 2018
                                  Report
                                  Copy

                                  I have done a courier from pune to jabalpur on 19 oct 2018 using thier so called premium green service for fast delivery as i need to deliver this parcel by 22 oct 2018, nd at the store they told me that it will reach by 22 oct... Bt today it is 23 five days have been passed nd still it is not delivered, plus they charged me for fast green seevice bt my product is still not delivered, r they making fool of customers.. I will make sure that i will complain to consumer court.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kbsahni
                                    from Jagraon, Punjab
                                    Oct 23, 2018
                                    Report
                                    Copy

                                    Address: Kota, Rajasthan, 324008

                                    The status of my package sent on 18th oct is not yet delivered nor the status is updated online after 18th oct. It has been 5 days now and this is damn serious and urgent. This was supposed to get delivered in urgent. It is not for the late delivery that a person chooses dtdc over other courier services.

                                    I have a wedding and the contents of the package have to be wore in a function.

                                    Please help!
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rahul chaudhary 9
                                      from Noida, Uttar Pradesh
                                      Oct 23, 2018
                                      Report
                                      Copy

                                      Address: 201001

                                      I made a courier to nisa, hakimpet, hyderabad, telangana, 500078 on 6 august 2018... My delivery date was 30 august but my courier is yet to be delivered... On further tracking it i got know that they have send it on the wrong pin code ; 500001... I have visit the nearest dtdc centre but they are not responding to my complaint and on asking my delivery receipt.. I am not getting it... I have my personnel original document in the packet... And i want it to be delivered it on the correct address or i want it back to me... Kindly response me as soon as possible or else i will go to the consumer court...
                                      [protected], [protected] my personnel contact number...
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit