Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 11613
Resolved
1310
Unresolved
10303
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 422

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MANISH GOKHALE
from Mumbai, Maharashtra
Report
Copy

My item worth rs 12000 lost and they are denying to provide refund

Address:Nagpur, Maharashtra, 440017
Website:www.dtdc.in

I have booked a parcel on 06/09/2016 but today on 17/09/2016 there is no data available on site. After asking the local dtdc officer i came to know that my item has been lost. Item was mobile worth rs 12000 but they are denying to provide refund. I just don't know that what to do, I am in a big big trouble. I will newer believe on such fraud type of service. Can any one help me ...!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbose_bbsr
from Bhubaneshwar, Odisha
Report
Copy

Inefficiency in Delivering a Letter of 50 gm,Charging Rs.120

Address:New Delhi, Delhi, 110062
Website:dtdc.in

DTDC Couriers should be name as Down to Down to Couriers.This people are charging 120 rupees even for delivering a letter of 50 gm . Making false promises and entering wrong Track Status data online in their website www.dtdc.in .Giving False promises of delivering in 2 days and taking 8 days.They should be ashamed of their service This people are taking hefty amounts from their clients and customers .Their Branch offices peoples in Bhubaneswar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivam Tandon
from Delhi, Delhi
Report
Copy

No Update about Courier and no revert of mails

Address:New Delhi, Delhi, 110051
Website:dtdc.in

I have sent a package through DTDC plus on 07/09/16 and I was promised and given words that it will be reaching the destination on 08/09/16 by 11.30 AM. I have been checking the status from the DTDC website with the help of my consignment number which is V31595256 but there was no update from their side. I also lodged a complaint though writing them via E-Mail but it is still pending and no revert since 5 days have been received and no solution...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
asohokadaksha
from Mumbai, Maharashtra
Report
Copy

Courier not reached the destiny even after 6days

Address:Mumbai City, Maharashtra, 400098
Website:WWW.dtdc.com

I had sent a consignment which is a insurance document through DTDC amruthahalli franchisee. Even after 6days is not reached. I had tried calling thier customer service no, but there is no response. Later i had tried franchisee land line ph no, but the response is same, I tried mobile no of franchisee who received my phone after 2 days of continuos calling and he consfirmed that he will check and respond, later he is not receiving my calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Maheshwari
from Delhi, Delhi
Report
Copy

Item missing

Address:Gwalior, Madhya Pradesh, 474011
Website:DTDC lite

My courier contained one greeting card and one cosmetic item. When the shipment was received its packing was tampered and the cosmetic item was missing from the box. I also noticed that the courier went out for delivery on 14th September 2016 but was delivered on 16th September 2016.

The worth of Missing cosmetic item is Rs. 350 and as it was a gift for my mother I want a strict action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RMantra
from Hyderabad, Telangana
Report
Copy

Damaged Product received by Customer and Delay in Courier

Address:313001
Website:dtdc.in

This mail has reference to your Docket No Z00493742 which was booked from Udaipur on 10.09.2016 for Agra Destination. As Per DTDC track record the said consignment reached at Agra, But the said consignment was not delivered without any reason till 16.9.2016 noon. After various calls and Follow up with courier Partners at Udaipur and Agra Finally the Product got delivered on 16.9.2016 but to our surprise in a total damaged Condition. DTDC...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shashank033
from Hyderabad, Telangana
Report
Copy

Lost my precious parcel

Address:Rangareddy, Andhra Pradesh, 500018
Website:www.dtdc.in

I shipped a parcel on 06/09/2016 and paid them Rs 266 for delivering it to Mumbai from Hyderabad. The branch was DTDC Borabanda, Hyderabad. Last ten days I am trying to contact them no body is responding and no status of my parcel. He promised me to deliver it in only 1 day. Tried reaching to the same branch several times but all the time the shutter was closed. It was a very important parcel that was needed to be delivered very urgently...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhruv14d
from Gurgaon, Haryana
Report
Copy

Blackmailing me for more money to return product (DTDC)

Address:New Delhi, Delhi, 110062

I am a jewellery company and was running a contest. DTDC took my package for delivery, an i-phone first prize.
We mentioned the exact price on the package and even told the delivery guy. He said no problem

They didn't deliver it for 3 weeks. The tracking number showed no progress of the package. On continuos chasing, they were able to locate and now asking 1500 for returning it.

They are harassing and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kasif Kashif
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Consignment not delivered yet

Address:Gurgaon, Haryana, 122004
Website:www.dtdc.in

I did Re-Courier of my Parcel or Product with Snapdeal's Return Form attached on it. But DTDC Courier Service not delivered My Parcel yet. The Consignment was to be delivered from Agra to Gurgaon at Snapdeal's Warehouse in Gurgaon. When I'm tracking the Consignment with Consignment No. D29985447 the status is showing at Hero Honda Chowk in Gurgaon which is nearly 100 Meters far from Snapdeal's Warehouse but DTDC is avoiding to deliver my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yashaswini kolli
from Hyderabad, Telangana
Report
Copy

Wrong Destination in Tracking

Address:Khammam, Andhra Pradesh, 507002
Website:dtdc.com

I Have ordered a cosmetic from one of the online store and they sent me it on[protected] when i tried to track my order the destination in it is showing me wrong as i have booked it for Khammam-507002 but its showing me the destination as vijayawada. I have filed a complaint against it and the case number is 03282692 the customer care numbers are not at all working as i can hear only long rings but no one answers my call. Please correct my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fjalfjl
from Delhi, Delhi
Report
Copy

Missing of My consignment

Address:560049
Website:DTDC Courier service

I had very bad experience with DTDC Courier service. I have dispatched the consignment on 31st Aug 16 from Gurgaon to Bangaore. POD No. Z92146715. I was small packet in white color envelop and there was some important paper of bank which we have courier in Bangalore in SEA College but till 5th Sept the status was not updated. I and my family was following - up with them continuously however after lost of follow-up i didn't get any proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mickypatel
from Thiruvananthapuram, Kerala
Report
Copy

Late delivery

Address:Ahmedabad, Gujarat, 380058

This is to notify that a parcel was dispatched from delhi to Ahmedabad on 10/9/16. It's 15/9/16 today. I have frantically trying to locate my parcel. After 8 phone calls, I finally found where my parcel is. On calling the person concerned, he said "we do not deliver it until we have 3-4 deliveries in the same locality". "There are dogs in your houses which bite our delivery person". "It's a no service zone". I told him he could called me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumitra Moolya
Report
Copy

My parcel yet not received

Dear DTDC team,

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number P37574318 on 9 September 2016 at your Shivajinagar branch. And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
antua
from Hyderabad, Telangana
Report
Copy

Product not delivered on time

Address:Ranga Reddy, Andhra Pradesh, 500019

I booked a courier on premium express post v31818538 dated 12th september 2016 for bangalore and paid rs 250 towards it. It should have reached yesterday itself but till today the tracking shows that the courier has only reached bangalore hub today.

There is no intimation from the service provider for the delay as well. There is no point in charging extra when you cannot provide the service you promised. This is deceiving the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somnath0101
Report
Copy

Not delivered consignment

Address:122105
Website:dtdc.in/tracking/tracking_results.asp

This complaint is regarding DTDC consignment K88864901. The item is not delivered yet. The item was booked on 29th August and after 15 days the item is not delivered.

Give complaints many times and did not recieve any response.

Also I tried thousands of calls on the below office of DTDC but no response from there .

GURGAON
SHOP NO. 51, 52, 53, OLD DELHI ROAD, OPP MARUTHI GATE NO.2,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sreeks576
from Mysore, Karnataka
Report
Copy

Courier yet to be delivered - tracking number B36127631

Address:560100
Website:dtdc.in

Hi

DTDC has failed to deliver my courier to hyderabad. The tracking number is B36127631. It was sent to Hyderabad from Bangalore on 8th Sep 2016. Today is 13th Sep 2016. Even if i had gone on bike to Hyderabad, i would have got the courier delivered. The courier status shows that the receiver has shifted and it has been undelivered. What is receiver shifted meaning?

When will the issue be resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushantdebnath
Report
Copy

Item not delivered// DTDC // K90219766

Address:Gurgaon, Haryana, 122015
Website:dtdc.in

Hi Team,

This complaint is regarding DTDC consignment K90219766, I have never received the item, but the website shows it got delivered to me on 8th Sept 2016, i have continously checked the website and it showed out for delivery since 8th Sept till 12 Sept afternoon, and suddenly on 12th Sept afternoon it showed thet item got delivered on 8th sept.

How is it possible ??????.

Also I tried thousands...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mohitsharma009
from Nagar, Rajasthan
Report
Copy

Courier missing

Address:Ghaziabad, Uttar Pradesh, 201206

Dear sir
i have sent courier from ghaziabad to lucknow on 5th sept. but still courier has not been delivered to destination nor it has been returned
i have complained on customer service but nobody is responding. all the numbers given is not responding
kindly help me out
details
case number is 03219000
consignment no- z00442477
to
Mr Amit agnihotri
M34, sector M, ashiyana colony,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshdaftari
from Srinagar, Jammu and Kashmir
Report
Copy

Pathetic Courier Service - DTDC

Address:180007

#NEVER EVER COURIER THROUGH DTDC#

I've couriered parcel through DTDC (Noida Branch, Reference # Z[protected] last week on Monday (5th Sep. 2016) with an assurance given that it will be delivered in 2 - 3 days. While I was being charged INR 400 for the service; I clearly informed agency person & even wrote on the parcel that it has got Prasaad inside and should not get delayed else it would be spoiled in transit before it reach...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hiravoza1
from Bengaluru, Karnataka
Report
Copy

Regarding their availability

Address:382009
Website:www.dtdccourier.in/dtdc-courier-customer-care-number.htm

DTDC which we presume to be one of the best courier service throughout India. I am flabbergasted with the response which I have got from them while I dial 20 numbers to reach them.
I want to understand the huge amount of contact numbers which are available over there website but none of them work. They are either '"temporarily out of service" or "Busy". I am trying to connect to the courier people since 3 hours but with no luck.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy