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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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Bangalore District
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560047

DTDC Courier & Cargo reviews & complaints page 419

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S
Simriti Goel
from Bengaluru, Karnataka
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Shipment not getting delivered even after regular follow ups

Address:560102
Website:dtdc.in

Hi, i placed a shipment with dtdc from bangalore to mumbai on 30th september 2016. Shipment number: b36416509. First they sent the shipping to kolkata and now after continually following up every single day, they are not giving any clear picture on what is the status. It was an important shipment and i do not have any idea about where it is.

Please help....
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M
mohamed yasar arafat
from Bengaluru, Karnataka
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Consignment p38696278 not delivered after long time

Address:630702

Dear dtdc,
My consignment was booked on 16th september but not delivered yet, i asked dtdc courier in my location they didnt received yet but when iam asked head office madurai they already sent my consignment in our area, please take action for this,
I will waiting for your favorable reply, please take action as soon as possible.

Dtdc madurai [protected], [protected]
Dtdc my area ilayangudi [protected]br...
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S
shail1987
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Package not delivered

Address:Jaipur, Rajasthan, 302001
Website:dtdc.in

Sender's name: shailendra singh, dtdc courier: sansar chand road, jaipur.
Recipent's name: swati rathore, destination: sarsawa (saharanpur).
Date shipped: 28.09.2016. present status showing on dtdc website: in transit.
Its been 8 days already since it has been dispatched. there is no response from dtdc company from saharanpur[protected]/[protected]) or from their customer service ([protected]/[protected]) or from jaipur...
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I
Inbanathan shak
from Chennai, Tamil Nadu
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No status on who the courier is delivered

Doc. No: H56230221 ... Showing as delivered but no details of it in tracking... My important docs are missing now... And am gonna take u to the consumer court now i[censored] don't screw address my issue ASAP. Want you to take this up seriously and confirm me on my courier whether it has reached the desired destination... Else you will face the consequences......
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S
sekha97
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered and returned to hub with false reason

Address:530045
Website:dtdc.in

Dear Sir,

DTDC AWB# H56049895

My previous company sent some important certificates from Hyderabad to my office address located at Rushikonda IT park. Even I requested for speed post but with special interest they sent by DTDC on[protected].

The certificate is very important to me and I need to submit at AU on 8th October. Every day i'm tracking using awb number all of sudden they returned to Hyderabad...
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Z
Zaed
from Mumbai, Maharashtra
Dec 18, 2021
This thread was updated on Dec 18, 2021
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My shipment Lost reference no. # H67907739

Address:Chennai, Tamil Nadu, 60041

Hi, My shipment with ship no#. H67907739 has been misplaced or lost DTDC. I tried contacting their customer care via email and call there was no response.
When I spoke to the local authorities they coldly me told to lodge a complaint. Lodging a complaint is not going to help me, My shipment contained electronic PCB board worth Rs. 7000 INR.

Please take the legal action help me in either getting my product back or refund...
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G
Gopal Katageri
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of courier

Address:Pune, Maharashtra, 412308

B37593391 consignment number is not delivered to me but in DTDC tracking system its showing as Delivered.
for this i contacted 3 delivery franchise no one is responding. i have mailed to DTDC but from there also no any responce.
and Hadapsar Branch manager is not picking up call.

i never expected such Bad response from DTDC. very BAD... i am very much unhappy with customer service....
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R
Riyaz Akhtar
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request courier delivery or return regards

Address:Visakhapatnam, Andhra Pradesh, 530046

I have send one courier to aligarh uttar pradesh by dtdc courier gajuvaka vishakhapatnam andhra pradesh on 26 august 2016 (Consignment no. V[protected] but courier status showing only from last one month hyderabad airport after discussion with customer care and dtdc center they told me some problems in airport authority. And they forwarded required documents to airport authority india. Then i requested to dtdc courier team return back my courier....
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R
rajkm33
from Vasai-Virar, Maharashtra
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Consignment no p38210485 not delivered

Address:Pune, Maharashtra, 411043

My name is raj mishra and i have booked a parcel 23/07/2016 consignment number p38210485 from pune to tasgaon till date my parcel is not delivered. I followup 20 to 25 time but no response yet. I give him many reminderon mail but i an not getting any response from dtdc team.
That parcel was very important so i am facing many problem from last two months
Thank you
Raj k mishra
[protected]....
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Address:Bangalore Urban, Karnataka
Website:dtdc.in

We sent a courier to my sister from delhi to hyderabad including food items, cloths, cosmetics and medicines for the dashera festival. We had sent her in a carton box but she received a plastic bag with a pant, two ruberbands a pair of sock and food that was halfway eaten by someone!!! The package too was delivered days after promised date. We already sent the company emails complaining about it but we got no response. Dtdc is a complete...
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M
Mathew Gomes
from Sanvordem, Goa
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Item not yet delivered.

Address:South Goa, Goa, 403602

Have a parcel sent for me from chennai for goa on 28.09.16 under dtdc lite express service tracking no. c70064678. (addressed to mathew gomes, fatorda, goa)
As of 03.10.2016 dtdc tracking info (after 6 days) the same has arrived mysore today.
Never know how long it will take to arrive goa.

Just as they charge extra for delivery in quick time, there should be a penalty
On them for delays.

Also...
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T
Taru Mahajan
from Ludhiana, Punjab
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I am complaining about the delivery of my courier

Address:Pathankot, Punjab

My consignment no. Is z99814300. It was booked from mohali on 22/09/16 to chamba. Feom last one week i. E. 27/09/16 it is showing as in pathankot branch. When asked number of times that when it is going to be dispatcjed they just lied that will be delivered the very next day. I am frequently calling from last friday and they are just faking. Fakely they updated the online tracking status as of saturday that it is dispatched. When asked today,...
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V
Vishal Sahijwala
from Mumbai, Maharashtra
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Not delivered

Address:Mumbai City, Maharashtra, 400005
Website:dtdc.in

Have not received my order however tracking consignment number z02253513 says product is delivered successfully. Checked the slip given to sender and consignment number and receivers address are correct.
No one picks up their main customer care number in mumbai. When i called the local branch they give me another number that is unreachable then stop picking up themselves....
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R
Rohan Kankla
from Delhi, Delhi
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Packet not delivered

Address:New Delhi, Delhi, 110035

Dear sir,
I have 1 packet handover the dtdc curior dated 22/092016 for alok kumar biswal
At ­ kaduapada po ­ khuntakata viabadamba
Dist­ cuttack
Cuttack, odisha 754031
Phone: [protected], for delever, bt dtdc stord my packet in our godon cuttack bt not delevered to recever, i am very very apriciat, also recever dipresed for the service of dtdc,...
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R
Ronit Ghose
from Pune, Maharashtra
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Consignment no: z03727564 not delivered even after 6 days

Address:New Delhi, Delhi, 110019

I had courier an important document from DTDc C. R. Park outlet located in D-block. The person not only charged me extra from what I pay from other DTDC counters but also told it will reach by Saturday, which is 4th day from the date of the courier of the document. its 6th day still did not reach the destination. Why are they charging so much, if they are not proving ith the courier service? The speed of the mail is like a normal post then...
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D
Dinbandhu Mishra
from Bengaluru, Karnataka
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Consignment not reached even after 4 days

Address:560001
Website:www.dtdc.com

I hv sent consignment to Dhanbad from Bangalore with cn no:B31714419.i booked this courier from Arekere Bangalore and they said my courier will reach in72 hours but so far it's not yet reached. And when I check in their website for track it still shows in transit at Bangalore. such kind of courier should be ban in India. We sent the items with courier to hv guarantee that it will deliver early but we're not aware such a cheater...
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R
Ria Chakraborty
from Jaipur, Rajasthan
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Product worth 5000 inr +272 inr courier charges delivered in wrong address

Address:New Delhi, Delhi, 110065

Bar code no. - k88902415

Courier sent from west bengal on 26/9/2016. Showing "delivered" on 29/9/2016.

I'm a bengali & durga puja is our big festival. So, my parents have sent that precious & much costly dress of 5000inr all the way to delhi on 26/9/2016 in south delhi - 110065. Today, she was completely haywired & worried as the shipment tracker showed that the item has already been delivered to me! I immediately...
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T
Tanay Khanda
from Kolkata, West Bengal
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Not receive my product

Address:Purba Medinipur, West Bengal, 721429

Myself Tanay khanda, i posted an emergency courier to my seller Bengaluru as it was extremely urgent for me. my seller told me he connot receive this item and the courier item is returned, , but this item cannot return to me. My consignment no is D29774704.Even i went to DTDC franchise office in Egra Pin:721429 to know about the status of my courier then they did not respond good...plz help.....
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J
Jeet Francis Cherian
from Madurai, Tamil Nadu
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Consignment Not Delivered and not provided any updates

Address:600029
Website:dtdc.in

Hi,

I had to send an urgent courier to my parents to complete an LIC policy. Since I am based out of Chennai and they are in Trivandrum, we had to do this via courier. They send me the form to be signed and completed via Speed Post and I sent the return via DTDC. What a horrible choice that was!!

The consignment originated from Chennai on the 26th and it was supposed to be delivered on 29th. That was what I...
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R
Ravikant chauhan
from Tufanganj, West Bengal
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Delivery of parcel

Address:121004
Website:Dtdc .com

I booked a courier from faridabad, haryana on 26 Sept for kolkata but it is neither delivered nor it's status updated online. Last status showing while tracking is "in transit" on 28 Nov. It's fourth day that it's status is not updated. While booking the parcel agent said that the parcel will be delivered within 04 days. I tried to call customer care banglore and kolkata service but no one received the call. so I send an email to them. but...
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