DTDC Courier & Cargo Complaints & Reviews

Consignment no b36730813 booked to bangalore from dharwad belur on 3rd september 2016 i still not yet delivered nor returned back today is 30th sep 16.

Even though against repetitive followup for the same no concern from dtdc.

Dtdc especially at dharwad belur is hopeless. Total waste not at all fit for this.

Can anyone take some disciplinary action against this. This is not the 1st time it happened with us.

Today is 30 sep 2016, awb: d[protected]delhi to coimbatore) 2 bags
I had sent goods in air cargo, not in surface, they have taken the goods, if cant deliver it on time, why they have taken.
Its on delhi airport hub since 28 sept 2016 to 30th sept 2016
We use air service that it would be delivered asap in 2-3 days otherwise why we will pay air cargo charges, but as shown in dtdc tracking, my goods is on delhi hub after 3 days also, i also have call recording for communicating with dtdc customer care executives of destination, that my cargo is at delhi city.

Due to dtdc worst consumer services, this is 3rd time i faced the problem.

They dont have any complaint system to rectify their services for future. their current system just resolve your current problem, but its not sure that it would not happen in future.

O beware fromn dtdc, i had sent some goods in surface via gati courier awb:[protected] on 22nd sep 2016, on 5th day they are delivering goods on 27th, same location delhi to coimbatore.

Now i become to know which one should i use in future.

This is the Cn no I had done a courier till now it hasn't delivered.I have posted it on 27.08.2016.i have given complaint to dtdc customer support email.but i didnt get any responce.it is almost two months.even i have not get my courier retun.these people are not responsible for my problem.it is an important document for my health insurance.why these people not giving responce.is there any leagal way to solve this.

I have sent 2 parcels to different locations on 24th September 2016, one at Kalyani, West Bengal (D[protected] and another at Kalkaji, New Delhi (D[protected]. The parcel I sent to Kalyani has not been delivered till date (29th September 2016) and the online status is updated on their site till 25th September 2016. The parcel sent to Kalkaji, New Delhi has been delivered to wrong address, at Okhla, Delhi on 27th September 2016.
We have registered a complaint with DTDC, Case# 03419058

We had send urgent package containing parts with our tax invoice for rs.9330 against CN Z98192590 on 10th september. The dtdc website does not show status after 12th sep showing arrival in jammu and we have spoken to every single person at dtdc mayapuri and they are just delaying the matter by giving frivolous reasons. This material is urgently required by customer at the airport but no feedback by dtdc. Dtdc is giving very poor service and nobody is bothered about my or my customers problems and losses. Please take up the matter with DTDC and help early delivery of material.

Thanks
rinku goyal

My issue is that i had send some important documents and it was send through fast service of dtdc. It has been send on 26th sept and it was supposed to deliever on 28th sept.
The package was delievered but i m unaware to whom it was delievered, since the the person from dtdc also has called to the receiver whose name was mentioned. They confirmed his presence but they gave it in the receiption of which we were unaware they didnt even call the receiver again when they were delievering. The call was done around 12 on 28th and they delievered it around 5 pm without informing the receiver.

So you guys just expalin why do i send it in fast service some urgency was their what s this pathetic way of service, this is not at all acceptable from a well renowned courier service.

I have been tracking my parcel since the day it was dispatched.. But i was showing out for delivery from 2 week.. After registering the complaint, they changed the status to delivered..
It was dispatched on 9th september.. Status was showing 12 september out for delivery..

I have not received the package till now (28/09/16) they are unable to gimme the pod.

Help me in this regard as soon as possible..

This is the worst courier service i hv ever seen.. 1st i courier my parcel from delhi the concern person told it vl take 3 to 4 days in normal so i didn't bother to go for speed post. They took almost more den 1 week to courier it.. It was n important document but still very disappointing. C no. Z03225348 n d amazing reply i got after talking with customer care is d courier was roaming here n there in delhi for 4 days!!!

I sent courier to cochin on tue, 06th sep'16|20:15 hrs on zone plus/blue/green fast delivery

Which means it needs to deliver on sep 7th next business day

My friend who about to receive, travelled dubai on sep 8th, parcel delivered on fri, 09th sep'16|08:25 hrs out for delivery at my friend place thy rejected it.

Dtdc madiwala authority amar and roopa promised they delivered to dubai on their dtdc expense.

I have contact daily and reached office in madiwala - no proper response from them till now, even bm - mahadev i called 10's times

It should go via air, but thy sent in railways after two days

Handling customer in wrong way - keep on begging them to do their job almost i have lost my temper
Can i complain in consumer for this today's date : sep 27

Wat i can do further, please guide me
I have all proof - call list, about conversation and many more\

Consignment no: v31410984

Hi,
This is update you that the courier vide pod - z00330943 was neither delivered to concerned address nor being informed for its failure, recently post discussion with my friend i realized that he has not received the courier.
After tracking with the pod number online, in receiver details the dtdc office concerned person number was found i. E abhay ([protected]). Post discussion he has told that it was not delivered because the address was not there. I was shocked and surprised that how come the company like this will take the amount of courier (Ie rs 80) and didn't check whether the docket has the respective address or not. Moreover the pod i have has the details mentioned (Pune).
Although instead of messing these people, i told them to courier the details and forward the correct address of receiver and sender with contact details though the same was delayed for more then a month. To top up the trouble of customer they again asked for the amount. I told them i have already paid the amount to deliver the consignment from ghaziabad to pune and it was not being sent because the address was not mentioned in the envelope. Although it was not possible by a common sense but still if the courier was not being sent anywhere then why i need to pay again.
I have all the recorded communication as well as the whatsap details of these dtdc people who make fool of customer by charging double by giving such an unrealistic reasons and logic.

Consignment No : V31352025

I want to bring it your notice that the “Medicine”was sent through “DTDC Courier” on Friday(23/09/16) at Vijayawada one town branch. The Branch person said that the medicine will reach Bangalore on Saturday(24/09/16) between 12:00pm – 3:00pm. (within one day), However, even today, Monday(26/09/16) still I didn’t receive my courier. I am extremely disappointed.

Kindly do the needful !

Dear sir,
This is to inform you that my consignment docket no K91491176 booked on 19/9/16 had not yet got delivered on time. Instead of that when I tried to track the consignment it's showing rto on 25/9/16 whereas they haven't contact the person at all whom to be the document has to be delivered . I got a contact no of shrirampore hub [protected], they gave another person number mr. Aroop contact no. [protected]. When I tried to contact the same person he mention that it's his personal number and he does not entertain over this no. I tried to contact the landline no but no one receive the call also.
Sir my humble request as its one of the leading courier service throughout India please appoint some responsible person who can provide a good service to your regular customer.
I would request you to take the issue at your earliest and arrange to deliver my document by today itself.
Regards
Prashant acharjee
Jorhat
Assam

Courier no -A35599936 dispatched frm bhavnagar for Sibsagar (assam) on 20th september 2016.I haven't received the courier yet... It still showing in transit in tracking récords... Its showing that courier Packet arrived at vileparle hub (Mumbai) But haven't dispatched From there yet... May i know Whats taking so long to deliver It... Pls take urgent steps in these regards

Dear sir/madam,

I sent a parcel by dtdc courier on september 10, 2016 from bangalore to hyderabad. the cn no. of my consignment is b36087291. the lady at the counter of the dtdc delivery centre (ms. madhu mala, shop #1, near cmr college, ombr layout, bangalore) told me that the package will be delivered in 2-3 days while accepting the same. however, it did not reach on time as promised and i started following up on the 13th and she kept on telling me that she had made a complaint to the receiving center (dtdc, bowenpally franchisee) and will reach "tomorrow". even after daily following up it was not delivered till 20th and then again on the 22nd she said that they cannot deliver it to the address citing the reason that the dtdc delivery center at lotkunta has been closed 3 months back, which they were not aware of! and instead of trying through any other nearer center, she said that they will send it back to me to bangalore and i have to pay the courier charges for returning the parcel.

Then i planned to file a complaint in the consumer court and asked her the details of the courier and the complaints that she made. to my surprise, she told me that she had never made a written complaint to her hyderabad delivery centre and it was only a verbal communication. then while checking the delivery tracking details on 22rd, i noticed that someone has changed the status to "attempted"! i immediately called my party in hyderabad and confirmed that she was full time at home and no one ever called and reached her to deliver the package!

I again went back and told the lady at the delivery centre the same and determined to file the compliant.in less than 5 mins after i left the center, with all the details that i needed to submit my complaint to the consumer court, my party called me and informed that someone came and delivered the parcel just then!

Though, i did not make my complaint this time to the consumer court, but thought it is important that i bring this in to your attention that it was only a 5 mins job for your people, but it took more than 13 days of my time, effort, worry and frustration in following up after paying the delivery charges!
I appeal to you for the benefit of the consumers who go through similar kinds of desperate and helpless situations to take serious note of the laziness and irresponsible behavior of your people sitting at the delivery centers of the dtdc company.

I hope the company take necessary actions to get this fixed for the benefit of the customers.
Sincerely,

Anil kumar
+[protected]

Dear Team,

Please note the consignee claims that they have still not received thenparcel WO please check and revert back.

As per the website shipment has been delivered but the consignee claims not yet delivered so please do the necessary investigation and resolve it.

Name : Varun
Ph # : [protected]

Regards,
Sahil Rajani
[protected]

It has been 3 days since DTDC hyderabad had my courier and not delivering.
Deadline given by DTDC exceeded but still shipment not delivered.
Each branch of DTDC are giving some other branch number but no one addressing the issue.
Airway bill number: M40043277

Status showing devilry attempted but no one actually showed up .

DTDC is loosing its reputation due to this kind of negligible attitude of its employees toward customers.

This is to pay your kind att that the above said consignment containing parcel booked from delhi to siliguri was boked on dt - 16/9/16,
so far we have not received the said parcel till date and time, its been 8 days and its very unfortunate to say that DTDC being such a big courier co will provide this type of service, truly hopeless and unacceptable.

No proper customer care no of siliguri off to verify and find out
No proper response from customer care Kolkata - [protected], [protected]
nos not working ( whwre to contact and how ? )
Nos of Siliguri office not working - [protected], [protected], [protected]
Very Very thirdclass service of DTDC..

I have a courier from Ludhiana to Vasai, Mumbai. Z00629872 is the tracking number. It's been more than 20 days and still I have not received the courier. When I track online, the last update was on[protected]. Last updated location is bhiwandi warehouse. When I call on bhiwandi warehouse phone number they tell that they have forwarded the courier to Vasai branch, and when I call vasai branch, they tell that they have not received the courier. Please help me. I have important things which i have not yet received. When I call the customer care they never pick up the phone. Please help me.

I have booked a shipment at soudi arabia dtdc branch from dtdc gowri gopal branch, kurnool, andhra pradesh on 16th september-2016, tracking no. N97240818 to maternity and children hospital, ministry of health, makka, al_mukarramah, kingdom of soudi arabua-21955, post box.13255 but the shipment was delivered but some valuable things are missing and we received empty box. I have been doing follow up on this from last 4 days, but no one picks the call and no one responses to my call properly. I have never seen such a worst service/worst courier, and the employees of dtdc are very very irresponsible.
If our things are not deliver kindly return to our address as soon as possible.
My deatails.
Allipeere,
[protected], habbib mubarak nagar,
Budhawarpeta,
Kurnool,
Andhara prades
Ph.[protected], [protected]

Dear Sir,
I send my document on 6/9/2016 having consignment number no. M39887446 to Department of Telecommunications Controller of communication account DOOR SANCHAR BHWAN BHOPAL . But it could not reach and could not deliver my document till now.So please arrange to do the needful.
Thanking you,
Yours faithfully
Ram Chet Singh, Mob.No. [protected]