DTDC Courier & Cargo Complaints & Reviews

Tracking number:[protected]
Origin: Delhi
Destination : Cochin
Item: 40 kg Books
My consignment has not reached me yet ( Oct 18) . I send it on Sep 2nd from Delhi and there has been no communication from DTDC to me regarding this delay in delivery or whatever the reason behind this irresponsible behaviour. I had to contact DTDC customer care executive in Cochin to know that my consignment was sent without proper documentation. The DTDC staff in Delhi did not ask anything except shipment address and made me pay the full amount. I want my consignment at the soonest and I demand full reimbursement for the delay caused.

Posted my parcel on Friday 14th Oct. Thereafter it has been more than 3 days and still it has not reached its destination. People will not cooperate with you no matter what. Very poor service. Not happy at all. We tried to track the parcel through SMS.
But we got a very odd response that the parcel is out for delivery.
Very bad. Will not recommend it to anyone

My courier is not deliver to me and its shows on u r site is delivered... It delivers on wrong adress and u delivery boy dint call me during delivery am very disagree with this on this courier my important document is there and some money also there... So any how i want my courier otherwise i will clame it from comapny...
Whrn i complaint to the custmer care they dont give proper reply and hold my call for 10 mint and this custmer care no is paible so they just harris the people plz take some action about this matter

Dear sir i sent a parcel from kolkata to bangalore on 29th sep, 2016...but recipient can not get it...it is very unfair...my consignment no is--K90212855...i am helpless..i continuously called customer care but they didn't respond..what can i do???i have been suffered from a heavy financial loss...i lodged a complain.they send a complain no[protected]..pls look into the matter as early as possible...
Thanking you,

My mom gave a parcel on 12th october 2016, consignment no.
E73015469, from kolkata which was promised to be delivered on 14th october at my office in bangalore. They charged rs.1240 for the delivery. Today 17th october ended and still i didn't get the parcel. It was highly charged for prime service and still no service. Today the spoke person whose contact number is [protected] spoke very abusively and in an ill mannered way. The spoke person denied to take any responsibility for dtdc services, instead was blaming dtdc bangalore branch abusively. I am totally disappointed and would definitely say dtdc is the worst courier service. They should learn how to treat customers. The behaviour of the spoke person was worst and totally ill mannered. They should teach their representatives how to talk to customers as today's spoke person insulted me and my parents over phone. I want serious actions against the spoke person and the company and want my money back along with my parcel.

I have booked one consignment with # V32998590 on date 12-OCT-2016 from DTDC center MANIKONDA HYDERABAD.
Each and every detail as from whom to where it should go was provided on the same day and the payment was done.
Since 16-OCT-2016, i started to track the consignment and for my surprise it has not yet left the HDERABAD. It has to go to North Delhi.
The track detail is in a cycle, it shows like
Shipment arrived at MALAKPET, then from MALAKPET it arrived at GACHIBOWLI and from Gachibowli it arrived at Uppal.
the next day it Starts from Uppal and arrives at MALAKPET, GACHIBOWLI and UPPAL.
I tried to call them just for 45 times but no one bother to pick or answer the call. the customer care[protected] picks and hang up 7-8 times. The guys sitting at email id not care to reply though i just emailed them 8 times.
The worst service provider is playing a dirty game with customers by charging unnecessary amount and not shipping the consignment. In 6 days when it has not left the HYDERABAD, i wonder if in this decade or in this century it will reach to Delhi. Its a shame on DTDC that they not even picks up customer call or email reply.

Consigment number d30750399, started on 4/10/14, from madurai
It should be reached in my name bhavna khubnani, in mumbai-95 india, but it already more than 13 days happened, and i haven't got my parcel.
I paid extra for urgent delivery, but now when i called them they are unable to track my courier and now they are not even picking up the phone.
I suffered from heavy financial loss because of this and even suffered mentally too to track things up.

Dear sir, A parcel was sent to me from vishakapatnam on 28 September 2016 to my place in aurangabad. its a month nearing now but the product has not been received by me. my Parcel ID number is C70205284. I tried calling the DTDC staff in aurangabad but response was atrocious. They never respond to my call and always claim its been delivered. Please look into the matter as early as possible .
Thanking you

I am Mohd Irfan Khan I sent my document from Gurgaon to Aligarh (UP) through DTDC on 6th October 2016 when I am tracking the status of my courier it is showing out for delivery on 8th October 2016 but it is still not received.
I don't know what kind of pathetic services DTDC is proving.
The tracking ID is "Z00820844".
I have contacted the customer care & wrote 3 emails with the reminders but still no response from DTDC courier services.
I am helpless & don't know whom to contact.
If I will not receive my courier in 2 days then definitely I will move to the consumer court.

1st) trying track my courior as it is not updating on their website.
2) after that customer care number not working continuely called more than 20 times lose my lots of balance.
3) their given commitment at store that by air cargo my currior will be delivered within 5 days. I had given currior on 10th october monday.
4) now they are teling me to call here and their and no one responding me properly like what happen to my currior or where it is.
Store name : gayatri enterprise
Tore number: [protected]
Executive number : [protected]
Case id and other details are
Case# 03571338 : tracking query case status : new... Consignment no : d30659880.

5) after taking lots of follow up i came to know by other store that currior has been passed to gayatri entrerprise on 14th october since that day. They kept it and dont know what they are doing with it

Hi,
I am shilpi Gupta. I have booked a parcel(Watch) for my customer Amandeep Arora. Date was 14.09.2016 for out for delivery. I have tracked through shipment number that is A34671671. first of all, there is no phone number was update to whom I need to contact like delivery boy and they updated status that phone not picked up the receiver. Even my customer did not receive any call from DTDC side, and they returned the parcel. I called many times in Gurgaon centre as delivery location is Gurgaon but no one picked my phone. I need Courier Today or tomorrow. Request you to please send parcel to my customer.
Unitech infospace, tower-3, 10th floor, near subhash chowk, Sec-48, sohna Road, Customer No-[protected].

I am very disappoint with the service of DTDC.

I had sent a courier to guwahati, assam through dtdc in the month of august. They said the courier will be delivered in around a week and today it is October and still the courier is lying in the dtdc office in rajsamand, Rajasthan because of their ignorance.I was in Rajasthan when I had sent the courier and now I came back to assam but the courier never came. I paid them Rs.2800 for the courier and because of their mistake the courier returned back to Rajasthan from Delhi due to some documents being not attached. And now they say I will have to pay again, only then they will resend me the parcel.

Respected sir.
Myself Chandrashekhar B Banad . S/o Basavaraj B Banad. B B Banad has ordered a product in Snapdeal
As I have received the fake produt of Ray-Ban Aviator polarized sunglasses which I have ordered in Snapdeal and got it from you people I have returned it back but once again received the same. Which is 100%fake. And I have sent a legal notice please reply before I taking a legal action against you people. Thank you

My parents had sent me notebooks from bandel and it's around 10days that I did not receive them. When I called the customer care I came know that they had attempted delivery and it's returned back to origin from Hyderabad without even informing me .The delivery person did not call me even once and no delivery was attempted. I urgently need those notebooks. It's still in andhrapradesh only. Please call back the return and deliver the notebooks. My consignment number is K90619124.

Dear Sir/Madame

Herewith,
My name: dr. Arman Yurisaldi Saleh
I have sent my package from India to Jakarta, Indonesia, 28 August 2016, and I have not received my package in my country.

Destination address: dr. Arman Yurisaldi Saleh
Jln. Bawal Raya 14 Rawamangun jakarta timur indonesia

Sender: dr arman from kolkata India

My DTDC package number is N97351449
and according dtdc tracking courier my package has shiped from kolkata, but till now, the package have not arrived.

My package contained books and artificial bone for medical education.

Hopefully, you can help me Sir/Madame.

Sincerely
Arman

Dear sir,

I send a defective mobile to Amazon through DTDC express limited . They told me they will deliver the materiel at the destination place and take the money rs 500 for delivery.
After 20 days they returned my mobile to me and told me. They have no franchise in that area so they did not delivered the material.
I asked for my money . They told me they shall not refund the money because they send the materiel.

Sir it is not my faulty . After checking the address they take the material for delivery
But they did not delivery the material and not refund the money.
Please help me how to get back my money.
my consignment no -V32367602
Regards
Raja

I had sent a courier from Bangalore to Thiruvananthapuram on 13 September 2016, through DTDC Courier Services. Now it is been over 1 month but my courier is not yet received at the destination.

I have been following the DTDC service people many times but they have been so irresponsible from their side. The tracking status is displayed as 'In Transit'

Courier Tracking ID: B36446517

Consumer court,

Please refer trail mail and take action against fraud business practice of dtdc courier service!

Rgds
Debabrata das

Dear dtdc,

It’s clear that you peoples durga puja still not ended yet!

I am going to file case at consumer court!

I will stopped your fraud business practice in our country!

Rgds
Debabrata

From: debabrata das [mailto:[protected]@hotmail.com]
Sent: friday, october 14, 2016 10:24 am
To: '[protected]@dtdc.com'
Cc: arnab. [protected]@gmail.com; [protected]@gmail.com
Subject: fw: case# 03518034 : tracking query case status : new... Consignment no : z98766994

Dear dtdc,

Why you peoples not responding?!? Where is the below mentioned courier?!? Is the parcel misplaced by dtdc?!?

Should i file case against dtdc at consumer court now??

Dtdc service became bogus these days! And even very much worst!!!

Rgds
Debabrata das
+91-[protected]

— original message —
From: [protected]@dtdc.com [mailto:[protected]@dtdc.com]
Sent: saturday, october 08, 2016 1:45 pm
To: [protected]@hotmail.com
Subject: case# 03518034 : tracking query case status : new... Consignment no : z98766994

Dear sir/madam,

Greetings of the day!

Thank you for writing to us. This auto-generated email confirms that we have received your query for consignment number z98766994.

Please note for future reference, the case number is 03518034. Kindly quote this case number for all your future queries on the current subject.

Our support team will look into the details and will revert on the case at the earliest.

Meanwhile please provide the sender & receiver addresses along with content of the package which will help in further tracking of the shipment.in case it is already provided in the earlier email, please ignore.

Thanking you,

Dtdc customer support team

Note: please do not remove or modify the case no. From the subject of this mail for further communication. Shipment status may be tracked on ‘www.dtdc.com’. This is an auto generated email for acknowledgement of query lodged only.

_
From: debabrata das
Sent: 08-oct-2016 1:44 pm
To: [protected]@dtdc.com
Subject: kindly check cn no - z98766994

Dear dtdc,


Kindly check the consignment number - z98766994

Below is the snapshot. It is too much late! Such types of late service not acceptable from dtdc!

Rgds
Debabrata das

1. status of consignment showing as "in transit", but:
A. no details in tracking history as to where exactly the parcel is
B. sms tracker not working, twice sms sent, but no reply
C. customer care number[protected] calls go unattended
D. even tried a bangalore number[protected] nobody picked up
E. e-tracker sent, however no response

Pathetic service of dtdc

Dear sir
I booked some stuff at DTDC Gill colony saharanpur on 6th September 2016 to NIFT Kangra Himachal Pradesh.When I called them to confirm, they said it is at Pathankot.I told them to make it clear but they didn't. Then I arranged Pathankot number and talked to them they said we don't have any parcel from saharanpur. Again I went to saharanpur office n registered my complaint but It is not delivered yet.
When I asked them, they said it's missing .
Do help me in this case. I want cost of my consignment.
It is around 5000rupees .
Thank you.
Vibhor Aeron
Receipt no. Z00320319