DTDC Courier & Cargo Complaints & Reviews

Consignment No. B35076429 dispatched on 11/08/2016 from Bangalore to Gurgaon addressed to H-147, Vijayratan Vihar, Sec-15, Part II, Near Jharsa Chowk, Gurgaon-122001.

Lodged two complaints which haven't been resolved till now. Made multiple calls to DTDC Gurgaon franchisee and Bangalore customer help desk to no avail. Highly unprofessional of a courier agency of this repute to treat its customers in such an unethical manner....

I had sent some sweets from bangalore to lucknow on 16th-aug-2016, at the time of booking it was told that it will be delivered by 18th-aug-2016. But when it was not delivered i called them on 19th-aug-2016 regarding the status of the package at that time it was told that it will be delivered by evening but again they didn't delivered the product. Again i called them on 20-aug-2016, the worst part is to call them 100 times then one representative...

I had sent a lenovo laptop to mysore. After it is delivered, the screen of the laptop is found to be damaged heavily. With full clarification from the dtdc end that utmost care will be taken, i had sent it. With fragile and handle with care stickers also the laptop has reached in this condition. What is the point of sending through such renowned courier service if the product is not well taken care of? Please look into the matetr and compensate...

B33572655 is de tracking id of my consignment. The tracking report said it was delivered on 16 th without any receivers signature. But the concerned person hasnt recieved any courier. I tried calling the customer care n no. Of times finally i was able to reach the service. They gave the recieved branch no. Wen i called them they gave me yanam branch no. To which i called. After i made the call he delivered the courier on 22 nd of this month....

I have sent two couriers on 19th Aug, 2016 from Indirapuram, Ghaziabad to Lucknow (UP) and Shahjahanpur (UP), the lady sitting at the DTDC office in Arora Shoppers complex, Shakti Khand-II, Indirapuram committed me that both my consignments will be delivered today, i.e. 22nd Aug, 2016 before 5 PM. When i am checking the status of my consignments online, the consignment of Shahjahanpur is sent to Saharanpur (incorrect city) and the other sent...

Pathetic service by DTDC, I would never suggest any one to go for DTDC service.
every time when my courier reach to their office they call me to collect from their instead of deliverying at my home (they even dont take time to find address)and they are very rude people.
my courier is stucked in their office since 3-4 days still they are not giving it to me.
i have sent mail to customer support but still did not get any...

On dated 4 july 2016, i gave my parcel to dtdc, bhilai, chattisgarh and the destination to reach was "xerion retail pvt. Ltd. Gurgaon"
Even after passing one month, my parcel not reached at destination and even your dtdc area manager chattisgarh is not responding to my call. Its very bad service and very panic for me.
Consignment number is d29321515...

Very irresponsible, pathetic, worst and ashamed service by dtdc. See what happened with me.

I have ordered a mobile screen digitizer from maxbhi.com website. They shipped the courier on 16th august by dtdc, from jhandewalan (New delhi) to amrapali empire, near abes engineering college (Ghaziabad) which is just 27km distance.

The courier was delivered by dtdc from jhandewalan at 16th august and reached to ghaziabad...

My consignment number:- k87804598
Submitted at haldia, (W. B) on 12th augest 2016 but not delivered in given address below.

Mayadhar prusty
At-matha sahi
P. O-chauliaganj
Cuttack
Odisha
Pin-753004


I have sent the important as well valuable documents having consignment no-k87804598 on 12.08.16 to cuttack from haldia (W. B) by paying extra amount for safe as well...

Hi concern,

I wish to bring your notice towards your pathetic service.

On 16th of august, i booked a courier with consignment # v30697186 from greenfield colony, faridabad franchise to bhopal, m. p.. i was communicated that it will be delivered on 18th by max. when i checked on 18th, it was not delivered at given address. when i contacted the person in franchise, mr jitender spoke to me very harshly and rudely...

Courier service of jiaganj/murshidabad branch is not delevered the courier properly...unnecessarry retained the courier.for 4 /5days...and the behave of the representive of dtdc courier is badly... i also paid for the courier to reach the right time...but some people like this is very disturbing...no courier supply to this end in time...also i says many time to delivered right time..but he dont...

Sir,

We have send a consignment via dtdc courier dated-16/7/16 to tripura, the consignment was firstly wrongly couriered to madhurai (Tiripur), after speaking with the salem office, we have asked it to returned the consignment at source place (I. E-at venfone office), but instead of sending to mumbai it was resend to kokatta hub, we are trying our best to coordinate at your juinagar (Navi mumbai) dtdc hub, but there is no...

I send a documents through dtdc courier service from new delhi to jaipur and my tracking id z94257659 but 4 days over now or nobody can contact me or reply on my emails and calls. I call more than 40 times jaipur to new delhi courier customer care numbers but nobody attend my calls or after 4 to 5 calls landline number out of service that means dtdc couriee staff dont care about our parcels or courier. I track my couier regular since 17 aug...

I have booked motog earphones through ebay on 14/08/16. I have got a message that shipment has been processed through dotzotwith tracking number[protected] it is showing that product is out for delivery in vijayawada but from morning i have called several dtdc branches no one has responded i can't understand whether beings r working or dogs are working i'm dtdc. I want to file a complaint on dtdc through legal and in social networks if...

Hi,

I sent a parcel (H[protected] via dtdc on 13th aug from hyderabad to chennai under lite express service.. Was told it would reach by 17th aug but the tracker shows it is still (Even today 20th) in the chennai hub and there has been no communication to either parties over the delay. I mailed dtdc customer support and there was no response from them either - still waiting on that. I called the below numbers - dtdc hyd: 040...

Dear sir,
My corier packet dishpath on 14 aug. 2016 from kanpur to lavkushnagar chhatarpur but not recieve my packet on 20 aug so please resolve my problem thanks
Dishpatch number - z97345463
Dishpatch location from - kanpur to chhatarpur[lavkushnagar] mp 471515
To - manish chaurasiya lavkushnagar
Mobile number-[protected]

From - deepti chaurasiya kanpur up...

Date of incident: 18/8/2016

My sister send a courier consists of rakhi and other stuff. I didn`t received my rakhi when i called the helpdesk, they said we do not have this courier number registered (B[protected] and when i again called, they are not picking up my phone. Please help.

Desirable resolution: take corrective action to preserve this as it hurts feelings, punish the culprit and refund...

Dear sir,

I p. sneha used services of dtdc for sending a parcel (weight - 250 gm) to hydrabad from raipur (pod no – m[protected]. the service was utilized on 4th august 2016.

The courier reached my home on 10th august. i sent a rakhi and a new fastrack watch worth rs.3200 which was kept in the fastrack box and neatly gift wrapped in that courier. at the time of dispatching i informed about the items and he...

My Consignment no. is V30819777. I have submitted it on 13 Aug 2016 at seethammadhara DTDC center. I have paid 500 Rs for fast service and they ensured it will be delivered up to 16 Aug 2016. But it is not delivered and not traceable till now. I made lot of calls to DTDC center (Jaipur, Alwar, Vizag) but they replied it is not traceable....

I had given courier (Rakhi) to sec-50 office of dtdc on 12th aug. Courier number z99867614. It had to reach bhopal before 18th aug but it is 19th today and still it is not received.

Moreover when i track online it is showing courier is destined for rajkot (Gujrat)!!

It is so shocking, when i contacted person on 17th aug he said don't worry give me reference number i'll get it deleivered by 17th before 10 pm...