DTDC Courier & Cargo Complaints & Reviews

Worth-est service, delivery person are asking bribe for deliver the item

Tracking No. D30093552 Last Status Out For Delivery Notify Me
Reference No.
Booking Date 03rd Sep'16
Last Status Date 08th Sep'16
Shipment Details
Origin Chennai Destination Kolkata
No. of pieces 1 Service Type Lite Express Service
Package contents Auto Parts
Shipment Tracking History

Booked & Dispatch In Transit At Destination Out for Delivery Delivered
Date Activity Location
Thu, 08th Sep'16|10:37 Hrs Out For Delivery Salt Lake, Kolkata
Wed, 07th Sep'16|11:39 Hrs Out For Delivery Salt Lake, Kolkata
Thu, 08th Sep'16|07:30 Hrs Received At Facility Salt Lake, Kolkata
Tue, 06th Sep'16|10:51 Hrs Received At Facility Salt Lake, Kolkata
Tue, 06th Sep'16|09:52 Hrs Received At Facility Salt Lake, Kolkata
Mon, 05th Sep'16|13:23 Hrs Processed & Forwarded ToHub Kolkata Hub
Mon, 05th Sep'16|13:08 Hrs Processed & Forwarded From Hub Kolkata Hub
Mon, 05th Sep'16|13:01 Hrs Processed & Forwarded From Hub Kolkata Hub
Sun, 04th Sep'16|23:04 Hrs Received At Hub Kolkata Hub
Sun, 04th Sep'16|17:46 Hrs Received At Hub Kolkata Hub
Sun, 04th Sep'16|05:02 Hrs Processed & Forwarded To Hub Chennai Hub
Sun, 04th Sep'16|01:02 Hrs Received At Hub Chennai Hub
Sat, 03rd Sep'16|22:41 Hrs Processed & Forwarded To Facility Guindy, Chennai
Sat, 03rd Sep'16|15:48 Hrs Processed & Forwarded From Hub Chennai Hub
Sat, 03rd Sep'16|18:52 Hrs Booked At Facility Guindy, Chennai

That courier was an DD huge amount, for a client, this courier was handed over to delivery person on 7th morning for deliver and status was out for deliver from 7th sept morning, were was not delivered to me. in spite of continuous follow up and address guidance, the delivery person delivered it to a wrong person and answered irresponsibly. why cant these guys have a delivery guy who know the local area or take guidance from others or listen to the courier correspondent.

delayed my work by two days.

The courier was sent on 29th aug and on tracking shows out for delivery from 3rd sept 2016, however, the receiver haven't yet received it. the customer care people are not responding to calls and once they attended call they gave other contact numbers which are apparently not of dtdc. i am just curious to know by when can i expect to get the shipment delivered to its destination. its a very urgent shipment and was informed to me that it will reach in couple of days. its been over 10 days now... how should i proceed further? who will bear the cost of delay as the shipment was urgent and has to be utilized further for some important work?

Our ranaghat branch of dtdc courier service is very bad.. Our students study material is not receive our centre. We inform ranaghat dtdc courie. Again and again we inform he but he not steps for this courier.. Please steps as soon as possible..

I sent a courier from chennai to trichy on sep 1, 2016.courier didn't deliver till now.i called to nearest office.they told, they delivered some other place.actually, i mentioned correct address.i asked nearest customer service, their behavior very worst, there is no response. in your courier service, all people are like that only.if customer is asking something means, they have to response properly, but they are lethargically answering.sorry for say this, they irritated very lot.hereafter, please be responsible for customer items.
please deliver a courier to the correct address as soon as possible.
consignment no:c69659759, chennai navalur office:[protected], trichy customer service no:[protected],

Its a shameful act of DTDC that a courier is booked on 19th August, 2016 for Ludhiana and that has not yet delivered at Ludhiana (screenshot of courier tracking attached). If you are being asked by the courier person to provide the DELIVERY RUN-SHEET SCANNED Copy of the delivery as the proof of delivery, and you are unable to provide so. This clearly shows the courier has not been delivered yet at Ludhiana.

Can you let us know the reasons for this so long delay?? Also do send the DELIVERY RUN-SHEET SCANNED Copy on urgent basis for the COURIER Number Z99791197.

My self George darshan from Kavalkinaru, tirunelveli district, tn. Want to complain about the delivery gentleman named Bala, he calls me and says to pick up the courier to the point in the highway which is about 2 km from my place after saying that I am not in town please delivery it to my house he says just to dilever one parcel I can't come to your village I will send it tomorrow. And cuts through please take appropriate action on him for your upcoming of the company

Dear Team,
I send a Courier of ANI Technologies Pvt.Ltd on 31/08/2016 as urgent basis with the pay extra money to DTDC Courier from Varanasi to Banglore .Some official papers and Electronic bills was in the poket.But after the lot of tracking and calling i could not track my courier till 07/09/2016.After that local employee of DTDC Couriers Misbehave to me and not a given a single information about my courier.
So kindly request to you Please note my complain on DTDC Couriers and take a action on this co.and provide losses amount by this co.Local office no.is [protected], [protected]

My Consignment No.V31991459
Contact No.[protected]
ANI Technologies Pvt.Ltd.
Varanasi
Mail Id.[protected]@olacabs.com

Very bad service, never expected this service from dtdc. You have literally taken my item and not responding. I have emailed you so many times and there is no update. You have also closed my ticket as resolved. My item is pending since 2 weeks, and your website is showing it has been delivered to wrong person. When i call the wrong person, he said he has not got any items and infact his item is also pending. What kind of service is this. There is no reply to my emails or phone calls. You guys a very careless. I need response asap or else i will lodge a complaint to court. Z98216438 is my consignmnt number.

We have sent a courier from delhi to chennai on[protected] but it was not delivered till[protected], it has got some urgent documents but from[protected] onwards it is showing out for delivery and it is yet not delivered till[protected]. Irrespective of numerous calls and follow up there is no help.
It had some sensitive documents which was important for final tender. We lost this tender because of dtdc. We have got a loss of rs 25.0 lacs. Is there any way we can teach a lesson to these guys.
Dtdc tracking no z99136517
Pickedup on[protected]
Not delivered till 03:00pm on[protected]

I have a parcel sent from cuttack, odisha to bangalore, karnataka on 30th of august. Though the delivery time was maximun 4 days, till date it couldnt happen. And wrong status update is being given like wrong address/ receiver rescheduled etc. No one did give a call and the customer care is also not pickingup the call, tried calling on all numbers.

Dear sir,

I sent a parcel in dtdc on 31.03.2016. At first it showed that it was
Delivered. But now if i check the website it's showing that it's not delivered.
A complaint also has been registered previously. The shipment consists of
Oclan fans - 2 nos. The details of the shipmnet are

Case no : 02924024
Dtdc tracking no : c66258801
Date of booking : 31.03.2016
Sender address : g naveen, junior telecom officer, telephone exchange,
Pappireddipatty, dharmapuri dt-636905. Mobile no:[protected]
Receiver address : zte telecom india pvt. Ltd., plot no:15, sec-4,
Imt manesar, gurgaon-122050, mobile no: [protected]

Yours regards,
G naveen,
Jto, bsnl,
Pappireddipatty,
Mobile no-[protected].

Hi, This is Tarun Chhabra. I am expected to receive a package booked via DTDC courier AWB no. M34236978 on 25th August. But still i havent received the package. Package has been sent back where as no body tried contacting me. I have logged a complaint on Customer support but i am waiting for response since last one week. Customer support reference no. ref:_00D90vrqD._500901P96W1:ref.

I tried calling DTDC Delhi & Mumbai customer care but no body picks up the call. This is really Hell kind of service from DTDC. Really pathetic all i can say.

I AM REALLY PISSED OFF WITH THE KIND OF SERVICE DTDC IS OFFERING. TO ME THEY SHOULD SHUT DOWN THEIR BUSINESS IF THEY CAN'T EVEN PROVIDE GOOD CUSTOMER SERVICE.

I WANT MY PACKAGE IN NEXT TWO DAYS.

Hello Sir/Mam,

I send gift item to my uncle to West Bengal. From DTDC Office of Plot No.250, Opp. Mewar University, Sector 2C, Vasundhara, Ghaziabad, Uttar Pradesh 201012.

First they didn't check my delivery pin code care fully, That DTDC services not available on that location.

We use courier services coz we have to send our consignment quickly to there. My consignment back to me from given office address after 25 days.

They refuse to back my money I pay for. If you can't send my consignment you should back my money or you should tell me before take responsibility.

Please do not use DTDC Services!

A few days back, i was supposed to get a courrier holding medicines for my severe illness which was departed from rajahmundry, andhra pradesh. the delivary address stated the drop point to be ROOM NO-2008 CAUVERY HOSTEL IIT MADRAS.but these people rang up to my phone on friday i.e 2nd september that they wont be delivering the courrier to the designated address but i have to drop by guidy D.T.D.C office and collect manually. now when i contact with the customer care, they promise to sort my issue within no time and 2 days have flipped by yhere is no response and when i try to contact they dont lift the phones. and here my illness is escalating at exponential speed.

I am ashok Kumar
I am very disappointed of Dtdc couriar service, my brother have done couriar dated 31/08/16 from Aligarh to Jalandhar very important documents but I don't get it till now after 5 days over and customer care don't pick my phon, my passport getting late because of very poor of DTDC couriar and tracking service don't show result after 2nd September -16, my appointment for passport date 5/09/16 time 9:15 but I have not received my documents by Dtdc couriar, what can I do now, pls help me early as possible.
Thanks

Ashok Kumar
Jalandhar (Punjab)
[protected]

I submitted a product from Agra to Gurgaon on 24 August 2016 to DTDC Courier Service after one day website shows delivered successfully but when I confirm from Snapdeal Customer Care they told me Product isn't reached us. Consignment No. V29986626 and DTDC Customer Care Executives are continuously avoiding me by giving Case No. 03083673, and my Case not resolved yet. DTDC is ignoring me and don't delivering My Consignment to Gurgaon at Snapdeal Store.

I have booked a courier on 13th aug 2016. Cn no: m38019820. The courier did not reach the destination. (Reason unknown as per dtdc). The online tracking system indicates that its has been returned back to the facility from where i have booked it on 22nd aug, 2016 (I. E new panvel dtdc office).
I am attaching the tracking pic from dtdc site.
Also i am continuously following up with the lady in that office. No any positive response from her side. The point is if you are not able to deliver my courier, then at least return it back to me.
If you can not return my courier then i want a refund of my courier & the booking amount.

I have booked a parcel on 24th Aug 2016 from pune to bulandshahar. It reached Ghaziabad on 26th an showing out for delivery since 26th and no update has been received till today. when I called yesterday and dropped a mail to customer care, then also I received no reply. SO PATHETIC SERVICE, IRRESPONSIBLE BEHAVIOUR, ..

I called customer care and she was looking giving lame excuses. they don't care about customers, they would not call the customer even after months if he received his parcel or not. What dtdc is doing since a week when a parcel is missing from 7 days with no update.

Dear Sir,

This is reference to the complaint/case number 03044588 through email. DTDC courier had made a damage to my gift parcel(worth Rs 1000/-) after charging Rs 400/-
(Kindly have a look at the attched image)

Tracking No.
K90261590

Sender : Miss Jubilee Hatoi

Receiver : Dr. Pabitra Barik
Department Of Mathematics, IITM, Chennai 600036
[protected]

I, Pabitra Barik(receiver or on behalf Miss Jubilee Hatoi) herewith raise the complaint of regarding the damage by DTDC courier.
Kindly do the needful for the full compensation.

regards,
Pabitra