DTDC Courier & Cargo Complaints & Reviews

The courier containing semi precious jewelry hasn't been delivered to the address mentioned on the courier packet and the company guys have updated on the website as delivered. On the flip side, the customer service refuses to accept their fault and have done nothing until now.. The tracking no of the item is c[protected]Dtdc)..
Pl help me out in tracing this item and getting it delivered to where it was supposed to be.

I shipped my parcel from virar (mumbai) to champaran (bihar) at date15/6/16 but i had send dress material but my customer received t-shirts inside it. when virar branch boy had weighed it 890gm. virar branch boy not helping us they r not giving us proper reply. they r not giving us any details. plss reply my mail and take action against it.
If possible then call me on [protected]

Courier shipped from Kanpur on 24th of June, 2016 is yet not delivered till 4th July 2016 to the receipient at New Delhi. The status of the shippment shows that it is with DTDC-Jhandewalan Branch since 26th of July, 2016. The receipient hasnt been contacted by courier service provider. The delay is huge and unacceptable. Who's going to pay for this delay.

We have couriered some important documents (cn no z[protected] from gurgaon to andheri west mumbai.
In the name of : mr. raghunandan saran (receiver) at his mumbai address: 1001 kohinoor apartments, shalimar bakery lane, off yari road, versova, anderi west, mumbai - 400061. through dtdc franchise, gurgaon (ggn/l02) on 27th june 2016.
2) dtdc customer care and website confirmed that the shipment was delivered on 29th june 2016. but till date it’s not delivered.
3) on 2nd july 2016, several calls were made to dtdc customer care (mumbai and gurgaon offices) to know whereabouts of the shipment. dtdc at all times confirmed that the shipment has been delivered to the receiver on 29th june 2016.
5) concerned about delay in delivery and loss of shipment, sender has registered a complaint numbered case# 02533509 and also sent an email to [protected]@dtdc.com for non-delivery and loss of shipment on 4th july 2016.

6) subsequently, various phone calls were made to dtdc customer care number at gurgaon requesting them to trace the actual status of shipment.
It’s very important document and all dtdc guys are not providing any right information on this document.

Please look into this.. documents are very important for us.

Dear sir, my gr no.[protected] and this parcel my company dispatched from merrut at 25/06/2016 and dtdc old delhi road opp. maruti plant gurgaon office recieved courier at 28/06/2016 but till now parcel has not delivered at my address even i also walk at ur above address office but ur delivery boy not come to my given address single time and tracking saw that reciver not available its serious issue my company is attached with u from long time.
Please solve this issue otherwise i will breack all courier from ur company. and it is heavy loss to ur business.

Dear Sir,
My doc is not reach in patna till date, kindly take action on this consinement urgently.


With Regards,
J.P.BHARDWAZ
ASST. ADMIN
GAMMON INDIALIMITED

DTDC courier really Sucks.. Friends please do not go for this service. Worst experience l ever had. I sent a parcel from Chennai to Hydrebad on June 24th. And till now it did not reach the destination. No proper tracking of the shipment.The online tracking system sucks. And no response from the customer care numbers which is present on their website if I call. When I went to the courier office to check about the shipment the reply was pathetic. A guy said that my shipment was misrouted and it will reach the destination by Thursday (30th June). But still it was not reached. And the thing is the receipt that they gave me on my booking date was wrong and it was having different CN no which doesn't belong to my parcel. Later on the guy gave me another CN no stating this is my correct one. It sucks. Not even a apology for that mistake. This parcel is very important for me.I have attached there receipt they gave me with this complaint. The corrected tracking number is written in Pen in that receipt. Do something about it and make it to be delivered to my Destination. The CN no is C67909249. I m highly disappointed with this service.

Airway bill no- M35196147.

No one has come to deliver product, but he updated on Tracking site attempted.
No one called me on Phone.

After today our company will use "Falcon Air courier" for Pune Location.

Your DTDC Dealer Contact no:- [protected]

Dear all please update or share your complaints on https://www.facebook.com/dtdccomplaints

And will make sure that your complaint should reach to highest level of management in dtdc

In any stage of life everybody come across a phase where their courier does not deliver to desired place and time and you are confused where to complain about the loss of time, money and prestige. This page is a little effort to reach out the people who face the same situation and to help out them.

I have sent some urgent medicine through dtdc courier to ibs hyderabad having consignment k88327503 on 21st june 2016 and that parcel reached hyderabad on 22nd june 2016 but still didnot get the parcel till date. Everytime when we are calling them they say that they will deliver tomorrow for sure. Dtdc should take serious steps in delivering their parcel on time and stop being irresponsible.

Received empty packet with broken seal. Product is missing. The customer care is not responding. Awb # - m36204433. I also went to their main branch but no positive response. The reply from dtdc customer support is really bad. Without investigating, they just replied packet is delivered.
How can they deliver empty packet and back off their responsibility.
Please help me resolve this.

Hello,
i booked a parcel on 16th of June from Jaipur to Gurgaon, providing all the necessary details, phone number of the recipient, etc. I am sadly surprised that DTDC one of the best domestic courier services of India has failed in delivering my parcel, no proper information can be traced from the tracking number from 20th June. I tried calling DTDC Jaipur and Gurgaon office but they never responded.

I need them...

I have booked medicine in a box and it was very urgent and while booking i the guy told it will be delivered in 2 days, but its been 9 days i have not received the parcel. There is no update online on the consignment. I have tried calling customer support many times no one answer the call, sent complaint email but there is no reply on this. Consignment number h[protected]. Please don't misguide the customer without understanding the emergency, if you can't deliver just let us know.

Sir / madam,

As i have booked my courier from dtdc on 03.06.2016 from nagaon, assam to my home town, west bengal, but till date my home members did not received at my home town, and when i have gone to check the status on 27.06.2016 at dtdc branch on nagaon assam, they are saying that they have delivered, but the facts is that they have not delivery the goods, but kept at their office, and when i asked to show the acknowledgement slip, they are ignoring.

As dtdc is a reputed courier service, but when the staff does not think about the value of time, so this company will be vanished as nokia. Please take initiative steps or otherwise i have more option where to complaint about the same.

The same adderess i got courier no x17197270 but courier no x17196501 returned stating "no service area" almost 10 days they played with me saying today or tommorow it will get delivered. The courier was dispatched on 16th and on 27 th june they are saying the area is no service area.
When the same dtdc one courier can be delivered to the same address, then why for same dtdc another courier it is no service area.
Very irresponsible dtdc staffs and call center people.
They should be rated 0 out 5 stars.

My courier was booked on 18th june from jammu j&k. The package was booked for greater noida, ncr. Such is poor service of the courier service till today (27th june) i have not received the packet. The packet was very imprtant for me. Also my work has suffered a lot because the delay. I hope and pray it will be delivered to me.

I would request everyone not to book through dtdc.

They even don't phone which they...

My shipment number z93809518 was booked on 22 jun from aligarh and it is still showing as "attempted" though it was never attempted as my house is open. When i tried to call the given number""[protected] nobody is picking the phone. This shipment has very documents and i am clueless now. Even the customer care number[protected] is nobody picking up.
This is horrible.

I have transferred a packet of 5 kg from Rajhmundry to Addanki which consist of cranberry, be gay cream, calcium tablets, and almonds, the courier boy have delivered the packet open, when I checked later almonds packet of 2kgs is missing tracking number /consignment number D28413261

WORST SERVICE EVER
consignment no F09601908
NIT FARIDABAD - BANGALORE
Estimated delivery 9th june
ive sent a parcel from NIT faridabad on 7th june to Bangalore, whenever i call customer care nobody picks up phone & when ever i call delivery boy nobody picks up phone i dont know where is my parcel is please deliver it it have medicines .. ive sent medicine to my relative & nobody delivered it he is in problem please deliver it as fast as you can or contact me [protected] or you can contact him ..[protected] his no. Name is ABHINAY SINGH

One parsel of mine is showing delivered on the address:

Rajat kumar tripathi c/o vasir khan, 164 near mcd school & durga
Mandir, jasola village. New delhi pin - 110025

And received by rajat as per the dtdc.

But i, rajat tripathi didnt get the parsel. I dont know whom they have
Delivered it.

Consignment number is: z90558476

Kindly solve the query as soon as possible.
Call me to inquire on [protected]

Thanks
Rajat kumar tripathi
Mob: [protected]