DTDC Courier & Cargo Complaints & Reviews

It has been more than 8 days since I have ordered my parcel
My parcel is at the Hadapsar centre since 5 days and no one at dtdc is bothered to deliver my parcel
I never had any problems with any other courier company
My parcel no is D29504259
I have been trying to contact dtdc but no one picks the call rubbish company
After this incident I advice anyone reading never ever send with dtdc pls never

I have booked a courier on 26/7/2016 from bangalore to tirunelveli but still now i dint receive the courier to my home i dont think so this ediotic are working in their concern or sleeping like a dogs, if i meet his manager or his owner i am going to sueee him mkc... Useless courier waster of money/useless courier waster of money/useless courier waster of money/useless courier waster of money/useless courier waster of money

The parcel with tracking no z90605461 has not been delivered yet. Plz look into the matter. They are having a very bad service. Never faced such a problem with any courier service. The courier was despatched on 8 july 2016 from haldwani but still not received in delhi. No helpline no works. Branch people not ready to help out. Incomplete details are being shown on tracking site.

Dtdc courier :1 box (Kids laptop returned to naaptol)
Tracking no.: z90605461,
Date :08/07/2016
Drom dtdc address : durga city centre, haldwani
Destination : naaptol online shopping pvt ltd, i3pl solutions,
Old no. B98, new no. B1331
New ashok nagar
Near pandey medicos
New delhi - 110096

Dtdc kolkata dum dum park office:

Content : samsung grand prime 4g mobile handset in the box
Worth: 10000 rs
Consignment number : v30987111
Sender`s name : gouri sankar sa
Sender`s address : 271, shyam nagar anada bihar, flat no. C-30, 2nd floor, kolkata 700055
Payment for courier + risk coverage : 430 rs
Packaged : 28th july 2016 8am


When received :

Consignment sheet : name was written wrong
No weight mentioned on the sheet
Description and sender`s signature missing
No tick on risk coverage
Received : 1st august 2016 12:15 pm
Found the mobile box seal broken and inside mobile was replaced with a broken sony ericssion model phone handset.

Metro plus delivery was charged. Complaint at dtdc site not working.

This is really going to be a frustrating concern for dtdc’s reputation and my patience. my family send me special box for special occasion booked my parcel on 22 july-16 and even today there is no respond, even after passed 10 days when time of delivery is 24 hours. its really frustating situation no one talking i inquired from ahmadabad they are keeping on hold for 20-25 min hold just one recorded tune we are listening like some one picked up phone and kept aside no proper response no one even calling for concern. i have called them more than 25 times but no response

I send courier through DTDC service.
my booking date is 22/07/016 karimangar (v& mdl & dist) and
my receive date is 27/07/2016 mubai (india).

two days delay service they do...

Dtdc courier :1 box (white shoes returned to amazon) docket no. d29015889 date:12/7/2016 from dtdc address :2-8-75 beside circus ground mukarampura karimnagar - 505001 beside circus ground karimnagar 505001 ph:[protected] / [protected]
Destination : manaaksh, sr1, shri ram colony, l n puri jaipur rajasthan - 302003, ph [protected]

Courier docket no:29015889 not yet updated (status) not yet recieved by reciepent

The parcel with tracking no z95978462 has not been delivered yet. Plz look into the matter. They are having a very bad service. Never faced such a problem with any courier service. The courier was despatched on 19 july 2016 from delhi but still not received in thane, maharashtra. No helpline no works. Branch people not ready to help out.Incomplete details are being shown on tracking site.

Regards
Supriya mhasalkar

Company name: horiba india pvt ltd, ground floor, new no 41. velachery road, little mount, saidapet, chennai. tel no: +[protected]. we have sent the courier on[protected] chennai to delhi. but still now not delivered the courier. that courier is very important. because all are original documents. we do not have duplicate copy. kindly find the courier as soon as possible. and acknowledge for the same.

I had courier item through DTDC but after 10 days when its not delivered I check and found its lying at same location. When I contacted they diverted matter to respective station and not responding, cutting the phone again and again which I am trying to follow-up for 5-7 days.
very pooooorest cheap worst service?

I have send a courier to tirunelveli from bangalore on 26th but still the courier have not reached my home, i have enquirer tirunelveli dtdc office what they are saying is we dont have frequent service for that area so we will come when we have more items to deliver, its ridiculous where you are getting more money and delay in delivery of item and no proper response, if any one sees this kindly dont go for dtdc courier waste of money waste of time and waste of energy. Ediotic persons who are working in this concern cant even treat the customer in a proper way. Please guys dont ever try to send any courier in dtdc courier.

I have booked pick up service (request id[protected] from bhilwara, rajasthan on dtdc.in. they said pick up will be scheduled with in 24 hrs.
Its more than 6 days but till now no one contacted from dtdc. i have tried calling dtdc office in bhilwara and jaipur, but they did not pick up the call.
I have also registered complain on dtdc customer care (case no.[protected] but that is also not answered.

This is pathetic service from well known courier service. i did not expect that from dtdc. it they cant serve the request, they should not take it and make people waste their time in waiting.

Parcel consignment no z96177622 not delivered yet. I booked on 23.07.16.
No response from company... Written mail and called numbers mention on website. All are fake.

Worse experience

I paid for door to door delivery of my motorcycle. The company promised door to door delivery, but did not deliver. Later they promised reimbursement against my travel to pick up the bike, but they did not pay later. I had to travel 60 kms to pickup my bike, where no public transport is available. Moreover it took them 3-4 weeks to get my vehicle, that too cause i accepted to pick it up

I had sent a courier to my father in law on the 20th of July.Was a normal courier and they mentioned that it will be delivered 3-4 days.When I checked the tracking site, on Friday it was mentioned that it was out for delivery .It seems they had called my father in law and initially he had not picked up.He had given a call after 1 hour or so and the person told him that it will be delivered the next day.Instead of this, it was couriered back to Bangalore.On Monday, as he had not received it still, he went to the local DTDC office and he realised that it had been delivered back to Bangalore.Is this the sort of professionalism expected from DTDC?Pathetic !!!I am wondering whether I should send any courier via DTDC again.

I dont know y still no one takes an action on DTDC, there is no customer care nothing no one picks the calls or no one takes the responsibility of letting us know where the courier is.

Each tracking shows different information which will not help, its a worst courier service helped by waste government.

Government should stop the services & should not allow these kind of service providers who are not even responsible enough.

Sir
I send a courier to some of our employee as official document. but it found address was wrong. the consignment no is k86461633. it sent on 26 the april. it shows in status returned back but still not returned back to us. its urgent. plz look in to it.
... regards
Lic of india
Titabar
Assam-785630

Pathetic customer service from dtdc courier

I had booked a courier at the cg road branch chembur of dtdc where in the franchise owner (mr. hitesh) himself had taken the booking bearing no “v31030459”. i did it on 16th july in their express delivery and he confirmed that the same will be delivered by 18th july from mumbai to ludhiana. when i could not see the status online on 18th july then i followed up with the branch and there is when it came to me as a surprise that the courier has gone via road service and not by air even after booking the same is express service and paying double the money than their normal courier. the reason given was the content in the courier cant go by air. the franchise owner is also not aware what all can go by air and what can go by road.

When i insisted on online tracking they came up with reasons that server had changed so its not showing online. later when i met his staff i came to know that the express service was not used at all for my courier so they issued a new ref no which is of regular courier. the franchise owner kept telling lies all the time. this shows how they operate.

Today it is 23rd july still we are trying to figure out if the courier will be delivered or not. this shows the kind of service these people give. the customer service department is also hopeless and they always say will get back and never get back to the customer.

Product not received till now was despatched on 14/07/2016 from bangalore now status they showing is product is in meera bagh delhi.. dtdc.. they r not informing me about the product infact they giving me different numbers to get the product. doc no is b33721078

My package was send by a friend in June end. I have not received the product till date. Received a call two days back saying that my pack is with them. As I am working I told them I am available only after 3pm. They agreed to deliver after 3pm. Next day again they went my place in the morning. When I call to find out. The person who picked up my call said "aap me ghar ka chakkar kaatthey erythromycin Hein him. Hummey air bhi Kaam Hein. And sirf aap ka package lekkar him ghoom nahi sakthey"... and he kept in shouting ... this happened as soon as I told him I called to check on my package...I am filing a complaint to the customer cell also for the language he used.