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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 44

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S
Summertime03
Jul 5, 2022
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Address: NIT ROURKELA

Have sent a courier from narwana to rourkela (Zip-769008) on 4th july with the consignment number D13717354. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I have given my contact numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Samba Shiva Chowdary Vellanki
    Jul 4, 2022
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    Address: Guntur
    Website: DTDC courier service guntur

    Hi I've ordered a pair of slippers on Dhani app . But I haven't received my order & they are saying that it's been delivered, but no one in my family recived the order
    They have talked to me once & from later that they haven't responded to me or my calls .
    Till now they are saying it's on the way I've been waiting for it but i haven't received till now
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      M
      Manoranjitham arjunan
      Jul 4, 2022
      Resolved
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      Resolved

      Consignment no - X37261051.
      I sended parcel from chennai to Surat with proper pincode 395008. But now the status showing its delivered and pincode is 395001. But reciver not recived parcel. Please help me to get my parcel. I will attach proof.
      Jul 5, 2022
      Complaint marked as Resolved 
      My parcel received
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Jul 05, 2022
      Updated by Manoranjitham arjunan
      Attached tracking status and pod copy. Someone signed in the name of reciver company without contact no and date.

      Jul 05, 2022
      Updated by Manoranjitham arjunan
      I checked with know dtdc office help. They checked n said that everything updated in status was fake. I will attach the proof. Even reciver sign n contcat no shown also fake. Contact no mentioned was switched off. Attached proof

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        Abu Bakker abu
        Jul 4, 2022
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        HI, I have not received any DTDC parcel with Tracking Id/ AWB number - D23074356 . But in DTDC Tracking sites its mentioned "DELIVERED signed by receptionist" with time. Please let me know where my parcel is? I have not received any call or text from DTDC delivery person. Its a big parcel and I have no idea where it is. Dear DTDC, pls deliver my parcel, its very urgent.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          G
          Gitanjali aroraa
          from Mumbai, Maharashtra
          Jul 4, 2022
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          Address: Nirlep House, GD Ambekar Marg, Parel Village, Parel East, Mumbai, 200014

          I sent laptop via DTDC courier company consignment number D14352853 and was charged extra money for packaging and safety of the courier by DTDC courier company shetye market, Bhoiwada, Parel, Mumba, Maharashtra.
          The laptop was received in a damaged state. The screen was broken.
          Compensation should be granted for the same
          But no one is ready in company to talk for costumer grievances.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            AmmuAmrutha
            Jul 4, 2022
            Resolved
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            Address: DTDC courier, Hyderabad

            A courier with consignment number B10397332 was sent from Davangere, Karnataka to Hyderabad ( pin 500019) on June 29, 2022.

            Upon tracking it's shown that the courier has been delivered on July 2nd, 2022. But i have not received the courier. Kindly help me out for that courier is valuable.
            Jul 6, 2022
            Complaint marked as Resolved 
            I had raised the issue in the DTDC portal as well. Next day I received the call from the courier office saying that the courier is there at the office itself and they will deliver it soon. Thus the problem got solved. So along with giving consumer complaints, raise the issue in the DTDC tracking site & most probably the courier will be there at the office itself or go directly to the delivery office and you will get it there evn though they have already marked delivered upon tracking.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Bindu K Reddy
              Jul 4, 2022
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              Address: Bakthipura Gate, Attibele - Anekal Road

              I don't know why it's showing RECEIVER REQUESTED DELIVERY ON ANOTHER DATE .
              but they didn't contacted me at all .
              I don't know what had happened with my order
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                G
                Gauri Jee
                Jul 4, 2022
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                Sir/madam.
                I am sending a parcel number M15198537 from Mumbai to Jharkhand but there is a mistake in writing the pin code. The pin code should be 835207. The parcel is in transit.
                Please if you can help me it's urgent.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  J
                  Jillbz
                  from Jalandhar, Punjab
                  Jul 3, 2022
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                  Ordered fastag from Airtel thanks app on 26/06/2022 After more than a week got message from Dtdc your package is delivered but the package not received by me yet
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    K
                    Kakkode
                    from Palakkad, Kerala
                    Jul 2, 2022
                    Resolved
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                    Resolved

                    My Product delivered wrong address

                    Address: Delhi

                    I am ordered ikall z1 mobile through bajaj emi store, , , ,

                    but DTDC courier have delivered wrong adress
                    or wrong person,

                    I am also compained DTDC

                    so till now i didint reveive product
                    So please deliver my product or please make retun policy and refund it...
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                    S
                    subbu somisetti
                    Jul 2, 2022
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                    My name is Subramanyam from Vijayawada, Bhavanipuram (Andhra Pradesh).I'm not receiving any courier from DTDC every time I should go and pick up the courier though DTDC point is 5-6 kms distance, it's not at all fair for the Company like this.for more details u can contact me on [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Rainbow Voyage
                      Jul 2, 2022
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                      Website: Www dtdc.in

                      Dear sir/mam,
                      the parcel B11124786 was valuable to me and was booked on 17 jun 22. I have been pleading for about 40 times since weeks and its was past their promised maximum delivery time of 12 days.
                      Dtdc's customer team is conveniently just ignoring my messages straight. My package is nowhere to be found after last being dumped at chennai on 19 july 22,
                      no status update on website and after lying to me initially, no one from dtdc is even responding to me now.

                      I have lost hope that this fraud service will finally take some action to trace my package and i may assume that dtdc has cheated me. After facing loss and harassment from them, i am forced to put this matter into the notice of consumer court for necessary action.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        sumanth belagali
                        Jul 1, 2022
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                        Tracking number B11099218
                        The delivery rescheduled multiple times without even attempting delivery and also the customer service was not helpful...
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Jul 01, 2022
                        Updated by sumanth belagali
                        It was a medical product requiring urgent delivery
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                          S
                          Sarojkumar701
                          Jul 1, 2022
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                          Dear, myself Saroj Kumar running a Computer Shop and Data recovery center in Patna (Bihar) by the name DIGITAL WORLD, We sent a courier carrying 12 Hard Drives via docket no V72378200 dated 15.06.2022 supposed to reach on 18.06.2022 but your person didn't deliver at reciever's address. He kept the courier with him and put online that it has delivered to our business friend's Office NDR LABS, Jaipur and also used fake sign. After talking to the person sitting at your jaipur branch he said it has been delivered to your reciever's address. We enquire to my friend but he refused that he didn't receive any courier yesterday. We again called at your office and he said we handovered your courier to delivery boy but delivery boy refused that he didn't take recieve any courier from dtdc office. We again mailed at your office but no reply from your side. We said this courier has very important and crucial data in those hard drives. I hope you will take a strict action in this matter as these kind of activities might harm your reputation. Thanks.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Thaslima L
                            from Kollam, Kerala
                            Jul 1, 2022
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                            Address: Dtdc, Mevaram, kollam, kerala

                            My home is within 2km from their office.dtdc mevaram, kollam, kerala)But they hesitate to deliver my item. Already the item was late. So i enquired. But the staff was so rude and misbehaved. And they said they wont deliver my product and will definitely return this. They were too rude and misbehaved and cut my call. Even i called them back and they didn't attend the call.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Thadiparthy swetha
                              Jun 30, 2022
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                              I have not received my package. but in the shipment tracker, it is showing as delivered with someone else's name as the receiver. this kind of service from dtdc is not expected. blue dart and other courier services have excellent service. please resolve the issue asap as I have books in the courier for my upcoming exam.

                              tacking number :D22551078
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                C
                                coolshek11
                                from Sasaram, Bihar
                                Jun 29, 2022
                                Resolved
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                                Resolved

                                I was expecting a consignment in Sasaram from Jaipur via tracking id D22656535, which being sent from Jaipur, Rajasthan on 22 june 2022. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

                                The tracking details clearly shows that the consignment had reached trivandrum on 27th june itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was clearly mentioned,

                                It's an urgent consignment. Tried to contact dtdc jaipur and they shared some phone numbers for sasaram offices and none of them are working. I even tried to contact dtdc office in jaipur but in vain.
                                Jun 30, 2022
                                Complaint marked as Resolved 
                                Today I received the parcel from DTDC courier service. Thank you Team 😃.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  coolshek11
                                  from Sasaram, Bihar
                                  Jun 29, 2022
                                  Resolved
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                                  Resolved

                                  I was expecting a consignmen in trivandrumt from mumbai via tracking id m56961844, which being sent from Jaipur, on 22 June 2022. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

                                  The tracking details clearly shows that the consignment had reached Sasaram on 27th June itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was clearly mentioned.

                                  It's an urgent consignment. Tried to contact dtdc Sasaram offices and none of them are working.
                                  Jun 30, 2022
                                  Complaint marked as Resolved 
                                  Today I received the parcel from DTDC courier service. Thank you Team 😃.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Johnson VU
                                    Jun 29, 2022
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                                    Address: JOHNSON VU

                                    It is the first time I use DTDC courier. D21892649 is the Consignment number. I need an urgent product and somebody sent it to me by courier from Quilon. I am almost 400 KM away from the Location. I got a call& message from destination point(Mananthavady) today and I ran from my office to the courier point to get it urgently. When I reache there I got information that the product was sent again to an Office 40KM away from there and will return to another destination 7 KM away the next day. I gave my clear address and phone number. withuot my consent, The sent it to another destination. Already it took 3 day to reach 400 KM, and lost one more day by missending to another location, again I will lose one more day when returning it back to my destination. Totally it will take 6 days to move 400 KM through DTDC. I pray for the Compensation for my Lost businessdays.
                                    Thanking You
                                    -Sd-
                                    JOHNSON VU
                                    ph:[protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Sathiyaramu
                                      from Panruti, Tamil Nadu
                                      Jun 29, 2022
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                                      M21759649 my product track. I ordered for my customer at parthibanur (Ramanathapuram dt)..
                                      Product is from Mumbai.
                                      Due to some issue customer unable to receive parcel .
                                      If customer is not taking the parcel means it should be returned to the vendor know
                                      After 20 days I check track it's showing as delivered in madurai branch..
                                      Customer didn't get the parcel.
                                      I asked for POD copy to the parcel service. They are saying as we didn't get signature from the customer.
                                      They show me the track I gave the parcel like that they are saying..
                                      Is there any possibility to deliver the product without getting signature
                                      Please solve this issue. And get my product back.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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