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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
Complaints 11689
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1320
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10369
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DTDC Courier & Cargo reviews & complaints page 41

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S
Sayantan_dutta
from Siliguri, West Bengal
Jul 21, 2022
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DTDC failed to deliver my package twice. Everytime the item is out for delivery, but the delivery is not completed. EOD I see that the status is updated as Not Delivered Receiver requested delivery on another date. The delivery agent did not even call me once. I receive the delivery code in my number but no call. This is scam.

Tracking no: D72128441
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    sauneet kumar
    Jul 21, 2022
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    Website: www.dtdc.in

    DTDC is refraining from delivering the courier to my address stating that the area of delivery is non-serviceable.
    I am amused that they did not have this idea while the courier goods were booked from the originating place.
    This is unacceptable and disgraceful that after multiple calls they are not ready to listen and understand.
    My courier tracking number is K56732904
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      C
      connectclement
      from Kottayam, Kerala
      Jul 21, 2022
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      I had a courier send from Ernakulam to a place in kottayam(both within kerala) via dtdc. While collecting the package they said the item will be home delivered within 2 days. But now they asked the addressee to go and collect the package from their Kottayam office which is like halfway from the senders address. On raising the issue with customer care after several tries, there is no response from thier side and my package is still not delivered. Thier customer service attended and then cut the calls seeing the phone number which is highly condemnable. I am complaining now as this has happened to me several time through dtdc and they are collecting all the packages saying it will be home delivered and then the addressee has to travel half the sending distance to collect the package. That is not a courier service.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        B
        baisakhi771
        Jul 21, 2022
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        My tracking is K39350702. It is a costly item. They updated the tracking that my product is delivered but no one called me or texted me or came to deliver the product. Now after calling their customer care says it is delivered to family member with name SR(no proper name) with a contact number which on calling says invalid. Where is my parcel i am not getting any idea.. the customer care is so rude. How can they give it to anyone without verifying on the number provided? Without verifying with ne how does they confirm who is my family member or not? Or should they even deliver it to that person? I sense some fraud here. They might not have delivered at all . They are making up stories. Please help me get this product. This is really a very costly one and cant afford to lose this.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          V
          vemuri sitaram
          Jul 21, 2022
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          Website: www.dtdc.com

          I haven't received my courier as it was initiated on 9th July 2022. Today is 21st July but still it's showing in transit. My Consignment number is (H[protected]. This contains exam documents that need to be submitted on time but it's already delayed alot. What kind of service is this by not responding to any calls & mails. Even the complaint raised on dtdc was totally ignored (Ticket number : 3307976). But still you claim yourself as best courier service ! Will surely take an action in consumer court for this awful service.
          +1 photos
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            D
            debdan kundu
            Jul 20, 2022
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            Address: Chanasandra WHITEFIELD 560067

            Tv sent from Kolkata to Bangalore location was delivered damaged with lcd and panel broken
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Subho28
              from Kolkata, West Bengal
              Jul 20, 2022
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              Website: www.dtdc.in/tracking/tracking_results.asp

              I purchased a product from Amazon (Technolube Motul C2 Chain Lube -400ml and C1 Chain Clean -400ml with Generic Bike Chain Clean Brush ) and DTDC was aopointed to deliver this product. After calling to DTDC customer care they didnt even called me back. Their service is pathetic and unacceptable.My 1200/- rupees is at stake. DTDC not even responding even.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sristi singh06
                Jul 20, 2022
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                Address: Durgakund varanasi

                I courrierd a coffee mug along with some more items but eventually the receiver recied it broken ...very careless delivery
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  Kunvar Diwakar Vikram Singh
                  Jul 20, 2022
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                  Hi,

                  I booked a consignment for Gujarat vadodara my brother did not receive any consignment but it is showing as delived and received by Mittal we don't know who is mittal this is cheating with us Pls. Help.
                  +1 photos
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                    S
                    Shivi@
                    from Noida, Uttar Pradesh
                    Jul 20, 2022
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                    My courier is missing since 7th July. Branch manager said that the whole one bag is missing. I want compensation for my courier.
                    W10932413
                    +1 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Manivel Arumugam
                      Jul 19, 2022
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                      My package was shipped to my address via DTDC. They did not deliver it and instead called me to pick it up from their nearby center which was 8 km away from my place. I asked them If you cannot deliver to my address, why did dtdc accept the package in the first place? Other couriers such as dhl blue dart amazon flipkart deliver at door step all the time or they come as close to the delivery place as they can and call the customer to collect it.

                      I called their customer care and also submitted a ticket on their website. They had promised that I would get a response in 24 hours. No response was ever provided even after 3 days. In the meantime, they returned the product.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        P
                        Priya Green
                        Jul 18, 2022
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                        I was expected to receive a courier from a purchase. The dispatch is done on 14th or 15th july 2022. Till now i id not get my parcel and also when i track using code H67846026 it is showing no data to display.
                        Help me on track my parcel.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          aroratrisha
                          Jul 17, 2022
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                          Address: Vivek vihar delhi

                          I tracked my parcel its showing deliver but i havent received my parcel neither did i get any call .. this is highly frustrating T13356156
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            N
                            Nishant_123
                            Jul 17, 2022
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                            I have sent medicine by courier in 3 pieces on 13th July and all the 3 pieces showing different status in which one still showing in DELHI and i have contact everywhere but not getting any reply. Please confirm when it gets delievred
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              N
                              Nishant_123
                              Jul 17, 2022
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                              Tracking Id U17229725 i have ordered on 9th July but status didnt changed after 13th july and when i contact customer care they said it can be delivered on 16th July but nothing changed. Please resolve as order contains medicine.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Shradha Balachandran
                                Jul 17, 2022
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                                Address: ID mir Realtors keltron jnc Karakulam

                                Hello !
                                My name is Shradha Balachandran i had ordered a plaque which was supposed to come via DTDC by now and i have not received it yet . I am leaving the country tomorrow . The reason why we chose DTDC was because it showed it will send us by today .
                                I also donot have the tracker as the selection said that it was sent in urgency therefore she could not receive truckers for lot of packages.

                                The parcel is supposed to come from New Delhi to Trivandrum .
                                And as I don't have the tracker i can't even track the parcel .
                                The parcel was being sent by
                                Goo Infinity .
                                Looking forward to receive it by max tomorrow morning .
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Y
                                  Yangchufu
                                  from Dhanbad, Jharkhand
                                  Jul 16, 2022
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                                  Address: Hirapur, Dhanbad 826001

                                  One laptop booked from dhanbad to Gurgaon on 7thJuly222. The material was packed by the DTDC officials and charge paid to them Rs.2580 only
                                  The same has been received on 16thJuly22.
                                  After opening the same it is seen that the screen is broken.
                                  The Consumer no of the same is D23590532.
                                  It is requested to please arrange to replace the screen or the laptop.
                                  +2 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Jul 17, 2022
                                  Updated by Yangchufu                                   Yet not received any reply from DTDC
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                                    S
                                    SuchitraV
                                    from Mumbai, Maharashtra
                                    Jul 16, 2022
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                                    Resolved

                                    Z77157324... Courier is showing as delivered in tracking but haven't received the courier yet. No response even after complaining in DTDC.
                                    This is pathetic service provided by DTDC.
                                    Jul 16, 2022
                                    Complaint marked as Resolved 
                                    Got my parcel after calling customer care multiple times.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      S
                                      Sagar#*
                                      from Siliguri, West Bengal
                                      Jul 15, 2022
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                                      Website: Dtdc

                                      Tracking no is Tracking no is Z89927663
                                      And this show that address is incomplete, but address is right
                                      Gopal Sarkar
                                      Baribhasha, siliguri, Madani bazar
                                      West Bengal 735135
                                      Contact buyer: Gopal Sarkar
                                      Phone: [protected] Gopal Sarkar

                                      Please help that this product should be reach this right distinction
                                      And this show that address is incomplete, but address is right.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Priya312434
                                        from Jabalpur, Madhya Pradesh
                                        Jul 15, 2022
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                                        Address: H.no. 1820 Ambedker ward Kali mandir Mastana chowk Ranjhi Jabalpur Madhya Pradesh

                                        Dtdc tracking details (D[protected] is showing my parcel is delivered but I don't received my parcel. I don't get any call from dtdc and I don't get a confirmation message.
                                        +1 photos
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