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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 41

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P
Pritam10barik
Jun 21, 2022
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Consignment missing

I have booked a consignment (D[protected] dated 08.06.2022, form Silchar, Assam to Duliajan, Assam. But till date they have nither delivered the consignment nor uploaded any data in onlinr portal.
Customer care executives are saying no data uploaded in portal and contact to the booking branch but agent at booking branch is not picking up calls for last three days.

Kindly help to get back my materials....
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A
Aiswarya Chelikani
Jun 21, 2022
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My shipment details not updated and shipment not delivered

My shipment not delivered tried contacting them multiple times but no response...
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T
TRINESH KUMAR
Jun 21, 2022
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The package has not been received even after 2.2 months

Address:Kakinada

I haven’t received the package for 3 months and there is no response from DTDC customer care side.Even Their mail service is so worst that they won’t even reply what’s happening....
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A
Aurko_D
from Bengaluru, Karnataka
Jun 21, 2022
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Courier delivered to wrong person - DTDC Not addressing issue(K56067124)

We were supposed to receive a courier (K[protected] tracking number). However, we never received it and DTDC shows that it has been delivered to someone else. No OTP authentication or anything took place and now, they are not even receiving our complaint.
Customer service keeps telling that branch is not responding to them.
It has been 3 days and no response has been received, it was an important document and we are not able...
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G
Gopal Dewra
Jun 20, 2022
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Parcel not received Tracking no.D43483951

I have done online booking to pick up the parcel from Vishakapatnam to Udaipur on 01-June-2022 and till 13 June 2022, nobody came to pick up the parcel, so at last, My college went to the DTDC office and gave the parcel on 13-June-2022 and from that date till today I have not received any update on Tracking nor from customer care.

Very bad service given by DTDC Courier.

Regards
Gopal...
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X
xsion
Jun 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

V93525959- My Job Is Depend On This Package

Dear DTDC,
Please look into the package its a matter of my job why its not receving to hub, tracking is not updating since 15 june.

Tracking ID: V93525959...
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R
RAJEEV KOCHETA
Jun 18, 2022
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Damaged my fragile and valuable items

Address:kota

I have had a very unpleasant experience with DTDC, my friend Ganesh Mate from Pune had dispatched my preloved antiques with proper packaging under docket no D14379514 to Kota Rajasthan with status as FRAGILE and Valuable.
The Pune DTDC made another set of packing in a very thin box and wrap with plastic, but i have received all items damaged including metal and wooden items along with a Radha Krishna statue, an antique painting broken...
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C
Competitive Lessons
Jun 18, 2022
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Books arrived by DTDC courier service

Address:Kankinara, north 24 pargana

As it is a doorstep delivery service but DRDC currier service of Kankinara is nor ready to do that.Their behavior was so bad.They deny to send the product to the 2nd floor but very aggressive to take the proper money from the customer.very bad service....
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N
newton shakeer
Jun 18, 2022
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Delivery delay

I have booked shipment on 13th June 2022 but till now i did not get the parcel and system showing mis route to Kurnool branch, i would like to request to DTDC courier to solve the issue and deliver the shipment as soon as possible...
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R
Rohit.bora
from Visakhapatnam, Andhra Pradesh
Jun 18, 2022
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Parcel not yet delivered

I had sent one parcel from National Defence Academy pune to Vishakhapatnam on 03 june 2022.
The tracking number is[protected].
I had been calling the delivery agents since 10 june 2022. They are telling me that the parcel reach tomorrow since last Friday. Its beek more then two weeks and i have not received my parcel. Really frustrated with the services provided by the dtdc.

Really please help me out to get...
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V
v sunny
from Visakhapatnam, Andhra Pradesh
Jun 18, 2022
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Courier delivery issue - regards

Address:TO RAJESH, GBN EDUCATIONAL SERVICES PVT LTD, A2, SAI KARTHIK NAGAR COMMUNITY HALL, AXIS BANK LINE, BANJARAHILLS ROAD NO -1,HYD-500004.

I couriered a box of food items from Visakhapatnam to Hyderabad on the 13th of this month through dtdc courier.But to this day the courier i gave not delivered that is why i am filing a compliant....
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M
Maheshcs249
from Hyderabad, Telangana
Jun 18, 2022
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courier not delivered, yet updated as delivered

Address:Hyderabad

DTDC Tracking number: H67214010

Shipment showing delivered to security guard. Security guard saying he do not received any product. I do not received any call. To whom delivery person handled over the product. Please send delivery person to show the person to whom he given the product. I am disheartened. Raised multiple requests, nothing addressed...
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A
ashimak
from Pune, Maharashtra
Jun 17, 2022
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D13600498 not delivered and no update

I sent my office laptop via DTDC on 2nd June in Ghaziabad to Pune. First the Ghaziabad officials who took consignment were absolutely rude. They outsmarted me without telling me of additional costs and lied about the money that my courier would cost. My consignment was out for delivery on 7th June and wasn't delivered saying address was not correct. It's my office address and there's no way it can be wrong. Now I've tried reaching out to...
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S
Shitanshu priya
from Patna, Bihar
Jun 17, 2022
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Courier returned

Address:DTDC
Website:www.dtdc.in

DTDC package returning to sender
Reference number: U17470842
Out for delivery on 12th june 2022.
Status shows incorrect address although the address is correct.
Package returning to sender back.
Please check the delivery once again my adress is accurate and complete.
Call me when reached at [protected]...
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R
rishu6496
Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered.

Today i.e on the 16th of June, 2022, my order with consignment id D14027011 was to be delivered but it wasn't delivered as per the message that i received on my phone at 2:14 pm. It is an important package that I need to be delivered to me as soon as possible.

I urge you to kindly contact the people responsible and get the package delivered as soon as possible....
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A
Aryan sunshine
Jun 16, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Complaint misguidance and delivery issue

Aryan sunshine
3:56 PM (3 minutes ago)
to info

Dear Sir,

We wish to inform you that we have applied on line request shifting residential items from ghaziabad to lucknow and i have received call from your official site no [protected] and deal has been closed on 16000/- and quotation received also for Rs.16000/- no other charges informed to us.Items will be shifted as per dealt of Rs.16000/- confirmed...
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S
shrinivas computer
Jun 16, 2022
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Restricted Access (OTR)

Address:gurgaon

I have sent Amazon Sale service Ltd.Gurgaon parcle from Majalgaon. Which has a No.D13837114 that's it. The parcle reached Gurgaon but did not reach the given address. When I check the status of my parcel it shows Restricted Access (OTR). Please fix the issue immediately.
This is ......
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L
Leena1203
Jun 16, 2022
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Package untraceable D22369994

Address:DTDC Vadodara

Package was sent from vadodara to Bangalore on 4th June 2022 and is untraceable now according to customer care of DTDC. The value of the package was 10000 INR and there was no information from DTDC that they can’t find my package anymore! I had to repeatedly call customer care and ask them about it. I want to complaint against DTDC and want them to refund the value of the consignment as well as the amount paid for courier.
Below...
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S
Sandhya2124
from Dehradun, Uttarakhand
Jun 15, 2022
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Not delivered door locked or office closed

Parcel was out for delivery but the delivery agent did nt try to call me eventhough 2 numbers were provided.plz make sure that parcel reaches me...
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J
JasneetDua
from Bareilly, Uttar Pradesh
Jun 15, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Parcel got damaged by Delivery Boy

During the delivery, the delivery agent held the package over his head with a single hand and fell down in front of everyone's eye over the road just because of the lack of proper handling of the package.

I accepted the delivery as I was aware of the packaging, and anticipated there would not be any harm. And intimated to the delivery boy that if there is any problem ill raise the claim.

The product was damaged...
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