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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 42

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V
vemuri sitaram
Jul 21, 2022
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Website: www.dtdc.com

I haven't received my courier as it was initiated on 9th July 2022. Today is 21st July but still it's showing in transit. My Consignment number is (H[protected]. This contains exam documents that need to be submitted on time but it's already delayed alot. What kind of service is this by not responding to any calls & mails. Even the complaint raised on dtdc was totally ignored (Ticket number : 3307976). But still you claim yourself as best courier service ! Will surely take an action in consumer court for this awful service.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    debdan kundu
    Jul 20, 2022
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    Address: Chanasandra WHITEFIELD 560067

    Tv sent from Kolkata to Bangalore location was delivered damaged with lcd and panel broken
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Subho28
      from Kolkata, West Bengal
      Jul 20, 2022
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      Website: www.dtdc.in/tracking/tracking_results.asp

      I purchased a product from Amazon (Technolube Motul C2 Chain Lube -400ml and C1 Chain Clean -400ml with Generic Bike Chain Clean Brush ) and DTDC was aopointed to deliver this product. After calling to DTDC customer care they didnt even called me back. Their service is pathetic and unacceptable.My 1200/- rupees is at stake. DTDC not even responding even.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sristi singh06
        Jul 20, 2022
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        Address: Durgakund varanasi

        I courrierd a coffee mug along with some more items but eventually the receiver recied it broken ...very careless delivery
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Kunvar Diwakar Vikram Singh
          Jul 20, 2022
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          Hi,

          I booked a consignment for Gujarat vadodara my brother did not receive any consignment but it is showing as delived and received by Mittal we don't know who is mittal this is cheating with us Pls. Help.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Shivi@
            from Noida, Uttar Pradesh
            Jul 20, 2022
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            My courier is missing since 7th July. Branch manager said that the whole one bag is missing. I want compensation for my courier.
            W10932413
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Manivel Arumugam
              Jul 19, 2022
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              My package was shipped to my address via DTDC. They did not deliver it and instead called me to pick it up from their nearby center which was 8 km away from my place. I asked them If you cannot deliver to my address, why did dtdc accept the package in the first place? Other couriers such as dhl blue dart amazon flipkart deliver at door step all the time or they come as close to the delivery place as they can and call the customer to collect it.

              I called their customer care and also submitted a ticket on their website. They had promised that I would get a response in 24 hours. No response was ever provided even after 3 days. In the meantime, they returned the product.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Priya Green
                Jul 18, 2022
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                I was expected to receive a courier from a purchase. The dispatch is done on 14th or 15th july 2022. Till now i id not get my parcel and also when i track using code H67846026 it is showing no data to display.
                Help me on track my parcel.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  aroratrisha
                  Jul 17, 2022
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                  Address: Vivek vihar delhi

                  I tracked my parcel its showing deliver but i havent received my parcel neither did i get any call .. this is highly frustrating T13356156
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Nishant_123
                    Jul 17, 2022
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                    I have sent medicine by courier in 3 pieces on 13th July and all the 3 pieces showing different status in which one still showing in DELHI and i have contact everywhere but not getting any reply. Please confirm when it gets delievred
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                      Nishant_123
                      Jul 17, 2022
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                      Tracking Id U17229725 i have ordered on 9th July but status didnt changed after 13th july and when i contact customer care they said it can be delivered on 16th July but nothing changed. Please resolve as order contains medicine.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Shradha Balachandran
                        Jul 17, 2022
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                        Address: ID mir Realtors keltron jnc Karakulam

                        Hello !
                        My name is Shradha Balachandran i had ordered a plaque which was supposed to come via DTDC by now and i have not received it yet . I am leaving the country tomorrow . The reason why we chose DTDC was because it showed it will send us by today .
                        I also donot have the tracker as the selection said that it was sent in urgency therefore she could not receive truckers for lot of packages.

                        The parcel is supposed to come from New Delhi to Trivandrum .
                        And as I don't have the tracker i can't even track the parcel .
                        The parcel was being sent by
                        Goo Infinity .
                        Looking forward to receive it by max tomorrow morning .
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Yangchufu
                          from Dhanbad, Jharkhand
                          Jul 16, 2022
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                          Address: Hirapur, Dhanbad 826001

                          One laptop booked from dhanbad to Gurgaon on 7thJuly222. The material was packed by the DTDC officials and charge paid to them Rs.2580 only
                          The same has been received on 16thJuly22.
                          After opening the same it is seen that the screen is broken.
                          The Consumer no of the same is D23590532.
                          It is requested to please arrange to replace the screen or the laptop.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Jul 17, 2022
                          Updated by Yangchufu
                          Yet not received any reply from DTDC
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                            S
                            SuchitraV
                            from Mumbai, Maharashtra
                            Jul 16, 2022
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                            Resolved

                            Z77157324... Courier is showing as delivered in tracking but haven't received the courier yet. No response even after complaining in DTDC.
                            This is pathetic service provided by DTDC.
                            Jul 16, 2022
                            Complaint marked as Resolved 
                            Got my parcel after calling customer care multiple times.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Sagar#*
                              from Siliguri, West Bengal
                              Jul 15, 2022
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                              Website: Dtdc

                              Tracking no is Tracking no is Z89927663
                              And this show that address is incomplete, but address is right
                              Gopal Sarkar
                              Baribhasha, siliguri, Madani bazar
                              West Bengal 735135
                              Contact buyer: Gopal Sarkar
                              Phone: [protected] Gopal Sarkar

                              Please help that this product should be reach this right distinction
                              And this show that address is incomplete, but address is right.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Priya312434
                                from Jabalpur, Madhya Pradesh
                                Jul 15, 2022
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                                Address: H.no. 1820 Ambedker ward Kali mandir Mastana chowk Ranjhi Jabalpur Madhya Pradesh

                                Dtdc tracking details (D[protected] is showing my parcel is delivered but I don't received my parcel. I don't get any call from dtdc and I don't get a confirmation message.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Karan7326
                                  Jul 14, 2022
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                                  Address: 208 near hanman madir, pannch pandav road 208
                                  Website: www.dtdc.in/tracking/tracking_results.asp

                                  R48295441 this my tracking id but it is showing no data available.i don't when my product will come it is very urgent so please help me. near hanman madir, pannch pandav road 208 this is my address.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Sourave Vp
                                    Jul 14, 2022
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                                    Address: KUNDLI BRANCH (J26) [SONIPAT - NATHUPUR ROAD (JF1190)

                                    My package was undelivered as DTDC delivery boy did not understand the location. His behaviour was so rude he didn't bothered to ask the location. Disconnected call before I could provide some info on location. Then kept phone unreachable. I want my package -Tracking number D46714834.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Ananthchandrasekar485
                                      Jul 14, 2022
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                                      Resolved

                                      Raised a complaint with DTDC for delivery of courier D43784661.
                                      DTDC Complaint number: 3103280.
                                      No action has been taken yet.
                                      Courier was originally supposed to be delivered on 12th June. But no updates from DTDC until now. I spoke to their customer service several times. They always mention that it will be actioned soon, however no response at all until today.
                                      Totally disappointed with their service.

                                      Courier value: 5000 INR.
                                      Content: Wall Frame.
                                      Jul 18, 2022
                                      Complaint marked as Resolved 
                                      I got the courier delivered. Thanks for the support.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        S
                                        Sheenad
                                        Jul 13, 2022
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                                        I sent a parcel containing edibles and coffee to my parents! What my parents received is the box taped with DTDC tape on some places. When they opened it they realised the box had a hole which DTDC was trying to hide and that every product inside has been eaten by rats! Not only that there was 50 sachets of coffee out of which just 20 are left! I’m quite surprised rats like coffee to me it looks like the person taping the box likes coffee and hence the sachets are missing! I’m so disappointed my parents received the parcel in such a state! The box contained other things as well whose packing has been ripped apart but products are okay! The products eaten by rats are a total of 5200/- INR of my hard earned money. I’m shocked DTDC delivered my parcel in such a condition as I use their services regularly. It’s a shame to even look at how they can’t afford to do a basic pest control! And what’s even worse is my whole purpose of sending my parents what they love has failed miserably. I’d like action taken strictly!
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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