DTDC Courier & Cargo Complaints & Reviews

Hi
i used there service to parcel one item. it’s two month i am regularly calling them i raised complain in email. the only this i get is we are looking into this. no refund no pracel back they are just making to fool us. i twitted to them but still didn’t get the solution of my problem i really tired with there ### now.

I want to submit complaint against DTDC Lake View Branch, Kolkata.They were supposed to deliver my parcel yesterday 28.5.2022;when it was out for delivery.I did not receive any call or was not contacted whatsoever, however in their tracking page they have updates the status as Receiver Requested Deliveey on Another Date (CIR) which is a complete lie.My consignment number is D22726661. THIS PARCEL SHOULD BE DELIVERED TO ME AS SOON AS POSSIBLE.

Hi Dtdc tracking .no. Z88363121 is showing the parcel is delivered but it hasn't been delivered. I also haven't got any call from DTDC. Moreover the delivered location is showing as parrys but my location is perambur. It is an urgent need. Reply as asap my mobile number [protected]

Worst courier service ever. Courier guy who dropped the box suddenly without any care. In box itself it was clearly mentioned handled with care... Courier guy is handled very rough it causes system monitor stand broken & monitor blurring... U guys only the responsible for my asset damage... give me a solution for this...

HI, I have not received any parcel on Tracking Id/ AWB number - X78638623. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap

Hi Dtdc awb.no. C17243702 is showing the parcel is delivered but it hasn't been delivered. I also haven't got any call from DTDC. Moreover the delivered location is showing as parrys but my location is perambur. It is an urgent need. Reply as asap my mobile number [protected]

Z88311038 This tracking I'd of dtdc courier has not yet been delivered, kindly take necessary steps to deliver the same as early as possible

Hi,
I have Couriered CPU on 18 May 2022 from Vasco - Goa to be delivered to Mumbai - Maharashtra. CPU reached destination yesterday and I found out that RAM was Missing from the CPU and CPU was Damaged it looks likes it was not handled properly and was opened the box

Parcel was booked on 20/05/2022 and I was told that the parcel will be delivered by 23/05/2022. But so far I haven't received the parcel. I have raised the complaint with DTDC and following it up with them, even after they said they have escalated the issue, I have not received the parcel.

They gave wrong narrative that the mentioned address is wrong and when I spoke to the customer care executive they told that the deliverable address is proper address.

Need help to get my parcel. Please find the parcel details
DTDC Parcel Consignment Number: H67275800
DTDC Complaint Ticket Number: 2842853

Courier sent on 20th may 2022 evening but after 6 days still courier not delivered i raised complaint and contacted them on call but there is no action from them and movement on delivery

They are not taking this seriously because of this service I'm getting financial loss please take this complaint seriously and resolve my issue as soon as possible
Consignment no - B11214016 with ticket no - 2853258

Hi Team,

The Consignment No :[protected] was picked on 9th May 2022 and about to Reach Hyderabad by mostly 21st of May but as of today it didn't reach here and the contact person is not picking up the call and on the website it is showing it is still in vijayawada on 23rd of May. Kindly look into it and let me or else we are bound to escalate the matter to the higher Authorities.

Thanks

I would like to inform you that i have couriered an important document on 20th of May, 2022 through DTDC Courier Service (Consignment Number: K[protected] and i was trying to track through DTDC website but unfortunately it couldn't be tracked and accordingly i lodged the complaint to them.

But i regret to inform you that today i came to know from DTDC authorized collection center that they are having the documents with them till today without informing me and i am very disappointed & requested you to take immediate action against this collection center nearby Park Street, Kolkata (Ph: [protected] / [protected])

Therefore, i demand compensation of Rs. 1, 00, 000/- on account of mental harassment & hiding information regarding my important parcel and damages caused due to non delivery of my important parcel till six days.

I had booked online print of my certificates from printonweb site and they delievered them by dtdc courier but when i used to track it they are showing incorrect address and neither they are contacting me.
courier no. Z88535995

With umpteen follow-ups they are not delivering products. The tracking status shows Out for Delivery for last 3 days. Customer care doesn't have clue and no response to the tickets raised.

Tracking # - D[protected]

Hello,

This is regarding a courier that has been booked on 13th May 2022 (attached receipt image) from Nagpur to Indore. It has been mentioned from the DTDC Khamla branch, Nagpur (Maharashtra) that it will reach Indore by 16th May 2022. The courier contains important documents which are to be reached Indore on an immediate basis but when hadn't been delivered till 18th May 2022. We approached the DTDC office, Nagpur branch (contact number:[protected] on 19th May 2022 to keep track (Tracking details attached) of it. From there, we got to know that the parcel has been reached Pune by mistake & also confirmed us that they will redirect it to Indore and will reach Indore by 21st May 2022. Then, we receive a call on Monday i.e. 23rd May 2022 mentioning that the parcel has reached Indore & will be delivered in a day or two & when we followed up with them, they stopped picking up calls and also did not give us any update that where our parcel is? & it is 25th May 2022 today, the parcel hasn't been delivered yet. We can sense that DTDC has lost our parcel. Also, the tracking history which is being downloaded from the DTDC website is duly attached too.

Kindly sort this issue ASAP as those documents are of high value to us.

Rgds,
[protected]

I am expecting a parcel from Surat and it was booked on 19th May with an AWB number A49433249. The parcel has reached nearest Gachibowli master franchise on 21st May but it has not been delivered to me. The status is showing "Not delivered" due to incorrect address, where I have already confirmed with the customer care that the address provided was correct. I never got a call from the delivery person to clarify any doubts regarding the address, if they had any.
The franchise has a terrible service which I was not aware of and I only came to know after I read a bunch of negative reviews on Google. The number provided is also switched off. While they charged 90 rupees for this delivery, the service is utterly pathetic. Either they should take customer service responsible or shut down the franchise rather harassing people in this way.

The delivery guy (Mr. Karthi, mob no. [protected]) refused to deliver the consignment at my door front even after repeatedly telling him to do so. I am out of station. I have setup a camera to monitor the deliveries at my apartment door. The delivery executive was very rude and asked me to raise a complaint stating that he won't deliver it to my door front. The tracking status of my order ID D44255086 states that I have refused delivery which is absolutely wrong. No action has been taken by DTDC consumer support team even though the issue was raised with the concerned team. Kindly assist.

Hi Team,

We have three docket numbers which is not delivered to our customer and as per DTDC Portal its delivered, and there is no proper response getting from your end also no POD.

docket number - B11258453, B11258358, B11443980.

A parcel was sent to my address from Meerut on 19th May 2022 vide AWB D13931441

This parcel has not yet been delivered to me. I request that this company be told to send the parcel at the earliest

There is no website or phone number of this company to lodge grievance

Dear DTDC Team,

This is Shakeel from Warangal and I work for Flipkart.
Warangal franchisee did not deliver the shipment(B[protected] and return to same address. May i know the reason for not delivering the shipment to my home? My home is around 3 km away from the delivery hub, but they were not able to deliver to my home.
Please find the consignment tracking details(B[protected]. Please take the necessary action against the delivery hub not delivering shipment. I am not expected this much poor service from DTDC.