DTDC Courier & Cargo Complaints & Reviews

Dear Sir/Madam,

Yesterday we sent a courier to Chandigarh from Jalandhar, Punjab vide awb number T12633654. It was a small box and was adequately packed and taped with a brown tape.The contents of the same were bubble wrapped in the box for additional protection in transit. The same was delivered today. It was taped with a red DTDC tape on the bottom part.. After the same was opened it was found that all contents from the...

I supposed to get a parcel bearing tracking no :D84127546, with out delivering delivery boy marked his ledger as delivered with someone information's who even not sure about the package. DTDC customer care person without resolution closing the ticket. As a customer I didn’t receive parcel, delivery boy is the cult pit, he himself signed and added phone number of someone. How can ticket close without resolution, i have requested delivery boy mobile number not yet shared.
delivery boy didn't delivered parcel, but showing someone name and number in your record ( who is not in our family), since two week i am trying to reach customer care. without resolution how can ticket will close?

This is Ramaiahgari venkaiah. I have an issue with product delivery. Tracking number is H67023671

Even when companies like Ecom express, Delhivery, E kart etc etc deliver courier to my door but this DTDC is saying that your area is not serviceable. What a joke!

My reference I'd - BC[protected]

Tracking ID- D41154267

If the courier is not delivered by 22nd May 2022, I am going to take legal step based on the fact that you have accepted my pincode while Taking order.
Thanks

Dear Team,

We have been noticing that DTDC accepts courier to Jokatte, Mangalore -from other states, but doesn't deliver there. The DTDC courier located in Baikampady which is around 5kms, tells customer that we don't deliver to jokatte and asks us to come and get it from there location.

which i see is not satisfactory. This need to be looked upon.

I hope you look into this matter.

Thanks,
Sanjay

Dear Team,

14th May 2022, Booked a courier from Hyderabad to Mangalore.
It started at 16th May from Chandanagar.

As per Shipping history it halted 2 days in Hyderabad Only.
It says now processed from Bangalore, yet to reach Mangalore.

Total halt 4 days from 14th to 18th in Hyderabad as per history.

Please investigate this. which raises concern to go for courier like this

.

HI, I have not received any parcel on Tracking Id/ AWB number - P61281555 But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.

Date- 13th May 22
Client number- X75845264
I recieved a call from the delivery agen and then he said that he had a courier for me of my stuff that was going to arrive that day but he said that now he will deliver it on monday after wards but then i got to know that it was delivered and it wasnt delivered to me. I was waiting for the package for 2 days and then i got to know that it was already delivered but not to me.

I have courier before 14 days from Ahmedabad to Mohali Punjab but still my parcel not delivered at destination address. Also no any one take seriously in DTDC. Daily I am doing complaint on mail and call but situation is same. And today 15 days passed but my some important documents still not delivered.

DC no A92458622

मेरे द्वारा लखनऊ से पार्सल आना था जो की दिनांक 28/04/2022 से निकल चुका है जो कि मेरे स्थान तक नही पहुचा है

अपके निजी ऑफिस में पाता करने पर भी सही जवाब की प्रपत्ति नही मिला है

वो बोलते है कि आप पार्सल कोई ले गया है ये सब कैसे संभव है ।।

जो भी व्यक्ति ले गया है उसका नाम और मोबाइल नंबर भी नही है उनके पास की आपके ऑफिस से कोई भी व्यक्ति किसी भी समान लेजा सकता है क्या ?????

On 7 May 2022, I couriered a passport from Jharsuguda Odisha to Nalgonda Telangana but it not reached yet its been more than 10 days. This is matter of serious concern because it is passport....

Hi,
My courier which was addressed to me was received by someone else, and the status of tracking shows successfully delivered, I got the otp, but no one came to my house
The message I received :D43368019 is out for delivery.Plz share SMILE CODE (3237) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP

If I got the message, how did the delivery person deliver it to someone else.br...

One of our customer has sent an docket wide docket no V73856888 date 30 mar 2022, has not received as on today the said docket.kindly take action and send the docket to the address mentioned on the cover. Action on priority.

Thanking you

Sucheta.m
[protected]

Tracking number: C24590072
i was waiting for the delivery and updates in online tracking.and the online tracking now says Not Delivered(Office closed or door lock - (Cir). I has very important documents and dtdc not even called me .Please deliver as soon as possible as delay may cause my admission to cancel.

Why the item is not delivering. This is the 4 th time not delivered (receiver requested on delivery another date(CIR). What is the reason ?

12 May at 5:34 pm dated[protected]
DTDC email ids:
[protected]@dtdc.com
css.[protected]@dtdc.com
[protected]@vsnl.com
Not receiving mails at all

To

M/s DTDC
Bangalore.

Sir,

sub : DTDC parcel no.D21985384, delivery boy's harsh behavior threatening to take back the parcel, we are afraid

DTDC parcel no.D21985384 dated[protected] was booked at Kakinada and delivered to us on[protected] at 16-38. Very much shocked to notice the behaviour of DTDC courier parcel delivery boy with tel no. [protected]. He happened to give us calls, though we were trying to receive they got missed.Then immediately with in 'one minute' we opened the door and noticed the delivery boy with tel no. [protected]. He was very harsh and impatient threatening us to take back the parcel thus deprieving us of its receipt. please note that parcel was of Rs.2600/- and containing very much sought after household material was being brought from 1000 km far. We senior citizens, after making several beseeching requests he handed over the parcel, challenging us that he would not bother about any customer care and concern.

Please instruct your representatives to inculcate soft & positive attitude along with due patience of behavior with customers in the interest of customer focus .

This grievance was already give to DTDC representatives on tel no.[protected], but there was no acknowledgement, that is why we are again coming to you thru this mail for a corrective action from DTDC in the interest of their customer focus.
We are trusted customers of DTDC and we always prefer DTDC, but this type of occurrances will put us, being senior citizens very much, in fear of getting scared and afraid of DTDC deliver boys
Thanks & Regards,
C.Krishnam Raju,
tel.no.[protected]

Dear sir madam
tracking no is B10922983

I post courier from manglore karnatka to indore vide above tracking no
i have not delivered yet, we have regular follow up in company office but they told us when it find then will be delivered
too wonder our courier is missing at office of DTDC what the responsibilities of company ? please help me in this matter

Couriers is not deliver to our office one week we wait this couriers please speedly delivers couriers D12194272 please check this track number and informe wich place reach this couriers

I just currier an laptop through DTDC and before submission, there wasn’t any damage however at the receiving end, there was a damage.

I have booked the courier with DTDC premium. The parcel was missed at Rajaji Nagar, Bangalore. 7 days passed no response from branch office. They simply said parcel has missed. That product very important to my client. Due to of this 2-3 lakhs loss for us.