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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 54

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R
Renuka_Gupta
from New Delhi, Delhi
May 3, 2022
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Address: DTDC, Delhi

Hi Team

My AWB number is D42764619.

I have been following up for so much time that I have not received the invoice. The billing team(Dwarka Branch, Delhi) says to contact hub as I booked the consignment from MyDTDC app, and hub says to contact billing team. No one is ready to give the invoice to me for the payment made by me. Please help.

I raised several tickets too on the customer portal but no resolution yet. I paid Rs. 3880 for my consignment.

Regards
Renuka Gupta
Contact no.- [protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
May 06, 2022
Updated by Renuka_Gupta
No update received as of now
May 07, 2022
Updated by Renuka_Gupta
Please help, noone is replying ...the branch denied to give the invoice.
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    A
    arpit kumar verma
    from varanasi, Uttar Pradesh
    May 3, 2022
    Resolved
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    Resolved

    My tracking id is-D22168205
    An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
    but my address is complete and correct-
    sunrise boys hostle( near police chauki and near kali mata mandir)
    shankul dhara pokhara
    khojwa
    varanasi
    pincode-221010
    also DTDC hasn't contacted me even once by call!

    i want the problem to be resolved and my shipment to be deliverd as soon as possible

    please!
    May 4, 2022
    Complaint marked as Resolved 
    THE SHIPMENT HAS REACHED TO ME
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      arpit kumar verma
      from varanasi, Uttar Pradesh
      May 3, 2022
      Resolved
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      Resolved

      My tracking id is-D22168205
      An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
      but my address is complete and correct-
      sunrise boys hostle( near police chauki and near kali mata mandir)
      shankul dhara pokhara
      khojwa
      varanasi
      pincode-221010

      i want the problem to be resolved and my shipment to be deliverd as soon as possible

      please!
      May 4, 2022
      Complaint marked as Resolved 
      THE SHIPMENT HAS REACHED TO ME
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        arpit kumar verma
        from varanasi, Uttar Pradesh
        May 3, 2022
        Resolved
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        Resolved

        A order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
        but my address is complete and correct-
        sunrise boys hostle( near police chauki and near kali mata mandir)
        shankul dhara pokhara
        khojwa
        varanasi
        pincode-221010

        i want the problem to be resolved and my shipment to be deliverd as soon as possible

        please!
        May 4, 2022
        Complaint marked as Resolved 
        THE SHIPMENT REACHED TO ME
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          P
          Pria_Chaudhary
          from New Delhi, Delhi
          May 2, 2022
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          Address: Delhi

          My DTDC tracking number is Z75396064. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! Please resolve my issue at the earliest.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            Melvin M
            May 1, 2022
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            My courier with tracking number M21541357 has been marked as delivered but the delivery guy never cared to call me or message me. It came from Rajasthan and destination was coimbatore tamilnadu.
            It contained important docs of mine.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              DTC KI Bajani
              from Bengaluru, Karnataka
              May 1, 2022
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              I received a package sent from my hometown and it was an INDUCTION COOKTOP and it was broken.

              I want my induction back.

              How dare you people do this to my package? First of all, I wanted to know who the hell are you that you treated my package like that and it got broken.

              I have paid ₹1440 for my package delivery and you assured me that it will delivered safely. You guys didn't even put the safety sticker on my package.

              I want my product back. It was of ₹3700.
              I want it back or else I will take a very SERIOUS ACTION against DTDC.

              MIND MY WORDS!!
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                D
                Dayamoy Mandal
                Apr 30, 2022
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                Address: Kothrud Pune

                I have sent a courier from Pune Consignment number is - P60843617.
                To Kolkata.
                But It was not received by us.
                And the courier item was missing .
                we believe that consignment taken by DTDC Person.
                Please help us to recover the Material
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  V
                  viswajithcv
                  Apr 30, 2022
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                  Address: Kunnamangalam, Kozhikode - 673570

                  Shipment: D22448296

                  Corporate shipment of laptop from my company in Bangalore to Kunnamangalam, Kozhikode -673571

                  The franchise in Kunnamangalam (Manager Saju) refused to deliver the shipment to the recipient's address. Instead, they called and asked me to go to their office and collect it. On questioning this, Saju replied that the franchise has their own rules and they can't come to my location to deliver it. Although I contended that the shipment has been paid for door delivery, he simply denied it saying that I would have to go and collect it if I needed the shipment on time. Else, I might have to wait for 2 -3 days so that they could see if a delivery could be arranged (but they wouldn't guarantee it).

                  Completely unprofessional behaviour and it's illegal to deny the service that the customer has paid for.

                  Please take action against the franchise so that such incidents wouldn't occur in the future.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    P
                    P Sharan
                    from Mandapeta, Andhra Pradesh
                    Apr 30, 2022
                    Resolved
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                    Resolved

                    My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
                    when i contacted dtdc mandapeta office, no response from them.
                    May 1, 2022
                    Complaint marked as Resolved 
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Apr 30, 2022
                    Updated by P Sharan
                    My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
                    when i contacted dtdc mandapeta office, no response from them.
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                      N
                      Noor Nissa
                      Apr 30, 2022
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                      I have couriered my parcel from Kolkata to Bihar and paid Rs600 for same, but bihar DTDC guy is not delivering at door step to parcel and updating that we are not available.
                      Tracking ID K38550110

                      Pathetic service.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Rashee Barhai
                        Apr 30, 2022
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                        Address: Selaqui Dehradun
                        Website: DTDC

                        The sender has mistakenly entered the wrong pincode. He has entered 491001 but the write pincode is 497001. Please help me to resolve this issue. I'll be very grateful if you'll take action as soon as possible. Please do the needful !
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          K
                          Kajalvidhani
                          Apr 29, 2022
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                          I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                          Name - Danish Mahajan
                          Consignment No. - U16509011

                          The complaint not resolved till now by mistake i clicked resolved that’s why i am complaining again
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Kajalvidhani
                            Apr 29, 2022
                            Resolved
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                            Resolved

                            I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                            Name - Danish Mahajan
                            Consignment No. - U16509011
                            Apr 29, 2022
                            Complaint marked as Resolved 
                            Not resolved till now by mistake i clicked the button of resloved
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Apr 29, 2022
                            Updated by Kajalvidhani
                            Not resolved

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                              A
                              Ankit Jain3988
                              from Bengaluru, Karnataka
                              Apr 29, 2022
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                              For last 8 days they are making excuses and now they are not even replying my emails or picking my calls
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                D
                                Dtdc customer
                                from Chennai, Tamil Nadu
                                Apr 29, 2022
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                                Address: 8/4 Thulasingam st, old washermenpet, chennai 600021

                                My Tracking No: X78616651
                                Status is delivered but parcel not received for me.
                                Narendran
                                8/4 Thulasingam st, old washermenpet
                                Chennai 600021.
                                Above the address is my delivery address

                                My dtdc branch is parrys branch kindly take action in this branch.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Apr 29, 2022
                                Updated by Dtdc customer
                                I already raise complaint & ticket but still no response.

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                                  S
                                  SKJajoo
                                  from Vadodara, Gujarat
                                  Apr 29, 2022
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                                  Address: Shree Ram Dry Fruits, Jammu & Vicky DTDC Courier Service, Jammu

                                  I am S K Jajoo from Vadodara. I have given order to M/s Shree Ram dry Fruits, Jammu for Dry fruits items and prepayment was done of Rs.5240.
                                  M/s Shree Ram Dry fruits vendor has done courier of 8.1 Kg item, including the box weight. Items weight was 7.25 kg. But when i received the courier, the box was seal pack but the weight was less. It was approx. 5 kg. So immediately i opened it and saw that some of the dry fruits are missing (1 kg Badam Giri, 250 gram Akhrt, 1 kg Pista, & 1 Kg Jumbo Akhroot were missing in the packing),
                                  I talked to M/s Shree Ram dry Fruits, Jammu and he told that he has send the material perfectly.
                                  When i shared the invoice kept inside the box to the vendor, the vendor told that this tis not the real invoice and he shared me the real invoice on WhatsApp.
                                  DTDC courier services has done this thief and they are hiding. I has already paid the amount, Both the Courier Service and M/s Shree Ram dry Fruits, Jammu vendor are denying to pay for the loss.
                                  Please help in this regards for solving the problem and getting my left out material or payment back.
                                  Below are the contact details of the Vendors and Courier Service:
                                  M/s Shree Ram dry Fruits (Mr. Rajesh Dewan), Jammu - [protected], [protected]
                                  M/s DTDC Courier (Vicky), Jammu - [protected]

                                  My Self Address:
                                  Satish Kumar Jajoo, Q. no-2/128, Gujarat Refinery Township, Jawahar Nagar, Vadodara-391320. Gujarat. (Mob No-[protected])
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    AdityaSingh0210
                                    from Rewa, Madhya Pradesh
                                    Apr 29, 2022
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                                    Address: Rewa (M.p)-486001

                                    2 days ago they marked it "out for delivery in the morning " i got the message, now whole day i did wait for it, but later by the evening it was not delivered, so i checked the status on website it said delivered, though its still not recieved, the courier office guys also dont respond to the calls.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Vinodreddyb1
                                      from Hyderabad, Andhra Pradesh
                                      Apr 28, 2022
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                                      My package supposed to get delivered in the month of Aug 2021, but till now there is no update on the consignment nor from anyone. Please resolve and update me regarding my package. I need it asap.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        C
                                        Chandranila Das
                                        Apr 28, 2022
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                                        I like to raise a complaint against one agent of DTDC courier service from Mumbai, Dombivli east area, Maharashtra. His name is Kaustubh Thavre.
                                        The address is: Shop no. 1, Hari Om Niwas Prakash Society, DNC Road near Leva Bhavan Ramnagar Dombivli East, India 421201. It is Nekst Enterprises - DTDC Express Ltd.

                                        He took amount from me for courier via air but sent via road instead. It is my company laptop and very urgent but he did not value my urgency and need but went for his money earning.

                                        If this is the service agents that DTDC is opting for then I am afraid customers will raise complaint only, might even go for legal actions. I want action against this agent.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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