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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
Complaints 11705
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DTDC Courier & Cargo reviews & complaints page 54

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A
Akanksha Pateria
May 4, 2022
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We placed the order on DTDC for delivery. Since the 25th of April, it is in Bangalore but till date, they have not delivered. Thye have even lost the package now as per yesterday's conversation. The package is just moving within the same branches. we have even mentioned the correct Pincode, they only stick some paper on it and say wrong pin code. Every day since the 26th I am calling these people but they just keep on coming tomorrow they will deliver but their tomorrow never comes.

Consignement No D12976125
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Naveenkumar0202
    May 4, 2022
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    It is showing transit from 5 days and they are not updating my delivery date is today they are not delivered yet. I have important documents in that and also customer care is not helping in this matter.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Aabidh752
      from Bettiah, Bihar
      May 4, 2022
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      Address: DTDC Rajguru Chow Front Of Balam Bhai Patel Statue

      My parcel was sent from Bettiah to Mumbai on 05/04/2021 or alcatel phone or oneplus had bluetooth parcel number V59873812 Bettiah Rajguru chowk distributor door no response since one year neither company nor distributor main contact me email or number was given [protected]@yahoo.com [protected] / [protected] I have total documents.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Renuka_Gupta
        from New Delhi, Delhi
        May 3, 2022
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        Address: DTDC, Delhi

        Hi Team

        My AWB number is D42764619.

        I have been following up for so much time that I have not received the invoice. The billing team(Dwarka Branch, Delhi) says to contact hub as I booked the consignment from MyDTDC app, and hub says to contact billing team. No one is ready to give the invoice to me for the payment made by me. Please help.

        I raised several tickets too on the customer portal but no resolution yet. I paid Rs. 3880 for my consignment.

        Regards
        Renuka Gupta
        Contact no.- [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        May 06, 2022
        Updated by Renuka_Gupta
        No update received as of now
        May 07, 2022
        Updated by Renuka_Gupta
        Please help, noone is replying ...the branch denied to give the invoice.
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          A
          arpit kumar verma
          from varanasi, Uttar Pradesh
          May 3, 2022
          Resolved
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          Resolved

          My tracking id is-D22168205
          An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
          but my address is complete and correct-
          sunrise boys hostle( near police chauki and near kali mata mandir)
          shankul dhara pokhara
          khojwa
          varanasi
          pincode-221010
          also DTDC hasn't contacted me even once by call!

          i want the problem to be resolved and my shipment to be deliverd as soon as possible

          please!
          May 4, 2022
          Complaint marked as Resolved 
          THE SHIPMENT HAS REACHED TO ME
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            arpit kumar verma
            from varanasi, Uttar Pradesh
            May 3, 2022
            Resolved
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            Resolved

            My tracking id is-D22168205
            An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
            but my address is complete and correct-
            sunrise boys hostle( near police chauki and near kali mata mandir)
            shankul dhara pokhara
            khojwa
            varanasi
            pincode-221010

            i want the problem to be resolved and my shipment to be deliverd as soon as possible

            please!
            May 4, 2022
            Complaint marked as Resolved 
            THE SHIPMENT HAS REACHED TO ME
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              arpit kumar verma
              from varanasi, Uttar Pradesh
              May 3, 2022
              Resolved
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              Resolved

              A order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
              but my address is complete and correct-
              sunrise boys hostle( near police chauki and near kali mata mandir)
              shankul dhara pokhara
              khojwa
              varanasi
              pincode-221010

              i want the problem to be resolved and my shipment to be deliverd as soon as possible

              please!
              May 4, 2022
              Complaint marked as Resolved 
              THE SHIPMENT REACHED TO ME
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                Pria_Chaudhary
                from New Delhi, Delhi
                May 2, 2022
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                Address: Delhi

                My DTDC tracking number is Z75396064. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! Please resolve my issue at the earliest.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  M
                  Melvin M
                  May 1, 2022
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                  My courier with tracking number M21541357 has been marked as delivered but the delivery guy never cared to call me or message me. It came from Rajasthan and destination was coimbatore tamilnadu.
                  It contained important docs of mine.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    DTC KI Bajani
                    from Bengaluru, Karnataka
                    May 1, 2022
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                    I received a package sent from my hometown and it was an INDUCTION COOKTOP and it was broken.

                    I want my induction back.

                    How dare you people do this to my package? First of all, I wanted to know who the hell are you that you treated my package like that and it got broken.

                    I have paid ₹1440 for my package delivery and you assured me that it will delivered safely. You guys didn't even put the safety sticker on my package.

                    I want my product back. It was of ₹3700.
                    I want it back or else I will take a very SERIOUS ACTION against DTDC.

                    MIND MY WORDS!!
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      D
                      Dayamoy Mandal
                      Apr 30, 2022
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                      Address: Kothrud Pune

                      I have sent a courier from Pune Consignment number is - P60843617.
                      To Kolkata.
                      But It was not received by us.
                      And the courier item was missing .
                      we believe that consignment taken by DTDC Person.
                      Please help us to recover the Material
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        V
                        viswajithcv
                        Apr 30, 2022
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                        Address: Kunnamangalam, Kozhikode - 673570

                        Shipment: D22448296

                        Corporate shipment of laptop from my company in Bangalore to Kunnamangalam, Kozhikode -673571

                        The franchise in Kunnamangalam (Manager Saju) refused to deliver the shipment to the recipient's address. Instead, they called and asked me to go to their office and collect it. On questioning this, Saju replied that the franchise has their own rules and they can't come to my location to deliver it. Although I contended that the shipment has been paid for door delivery, he simply denied it saying that I would have to go and collect it if I needed the shipment on time. Else, I might have to wait for 2 -3 days so that they could see if a delivery could be arranged (but they wouldn't guarantee it).

                        Completely unprofessional behaviour and it's illegal to deny the service that the customer has paid for.

                        Please take action against the franchise so that such incidents wouldn't occur in the future.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          P
                          P Sharan
                          from Mandapeta, Andhra Pradesh
                          Apr 30, 2022
                          Resolved
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                          Resolved

                          My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
                          when i contacted dtdc mandapeta office, no response from them.
                          May 1, 2022
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Apr 30, 2022
                          Updated by P Sharan
                          My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
                          when i contacted dtdc mandapeta office, no response from them.
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                            N
                            Noor Nissa
                            Apr 30, 2022
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                            I have couriered my parcel from Kolkata to Bihar and paid Rs600 for same, but bihar DTDC guy is not delivering at door step to parcel and updating that we are not available.
                            Tracking ID K38550110

                            Pathetic service.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              Rashee Barhai
                              Apr 30, 2022
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                              Address: Selaqui Dehradun
                              Website: DTDC

                              The sender has mistakenly entered the wrong pincode. He has entered 491001 but the write pincode is 497001. Please help me to resolve this issue. I'll be very grateful if you'll take action as soon as possible. Please do the needful !
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                K
                                Kajalvidhani
                                Apr 29, 2022
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                                I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                                Name - Danish Mahajan
                                Consignment No. - U16509011

                                The complaint not resolved till now by mistake i clicked resolved that’s why i am complaining again
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  K
                                  Kajalvidhani
                                  Apr 29, 2022
                                  Resolved
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                                  Resolved

                                  I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                                  Name - Danish Mahajan
                                  Consignment No. - U16509011
                                  Apr 29, 2022
                                  Complaint marked as Resolved 
                                  Not resolved till now by mistake i clicked the button of resloved
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Apr 29, 2022
                                  Updated by Kajalvidhani
                                  Not resolved

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                                    A
                                    Ankit Jain3988
                                    from Bengaluru, Karnataka
                                    Apr 29, 2022
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                                    For last 8 days they are making excuses and now they are not even replying my emails or picking my calls
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Dtdc customer
                                      from Chennai, Tamil Nadu
                                      Apr 29, 2022
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                                      Address: 8/4 Thulasingam st, old washermenpet, chennai 600021

                                      My Tracking No: X78616651
                                      Status is delivered but parcel not received for me.
                                      Narendran
                                      8/4 Thulasingam st, old washermenpet
                                      Chennai 600021.
                                      Above the address is my delivery address

                                      My dtdc branch is parrys branch kindly take action in this branch.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Apr 29, 2022
                                      Updated by Dtdc customer
                                      I already raise complaint & ticket but still no response.

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                                        S
                                        SKJajoo
                                        from Vadodara, Gujarat
                                        Apr 29, 2022
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                                        Address: Shree Ram Dry Fruits, Jammu & Vicky DTDC Courier Service, Jammu

                                        I am S K Jajoo from Vadodara. I have given order to M/s Shree Ram dry Fruits, Jammu for Dry fruits items and prepayment was done of Rs.5240.
                                        M/s Shree Ram Dry fruits vendor has done courier of 8.1 Kg item, including the box weight. Items weight was 7.25 kg. But when i received the courier, the box was seal pack but the weight was less. It was approx. 5 kg. So immediately i opened it and saw that some of the dry fruits are missing (1 kg Badam Giri, 250 gram Akhrt, 1 kg Pista, & 1 Kg Jumbo Akhroot were missing in the packing),
                                        I talked to M/s Shree Ram dry Fruits, Jammu and he told that he has send the material perfectly.
                                        When i shared the invoice kept inside the box to the vendor, the vendor told that this tis not the real invoice and he shared me the real invoice on WhatsApp.
                                        DTDC courier services has done this thief and they are hiding. I has already paid the amount, Both the Courier Service and M/s Shree Ram dry Fruits, Jammu vendor are denying to pay for the loss.
                                        Please help in this regards for solving the problem and getting my left out material or payment back.
                                        Below are the contact details of the Vendors and Courier Service:
                                        M/s Shree Ram dry Fruits (Mr. Rajesh Dewan), Jammu - [protected], [protected]
                                        M/s DTDC Courier (Vicky), Jammu - [protected]

                                        My Self Address:
                                        Satish Kumar Jajoo, Q. no-2/128, Gujarat Refinery Township, Jawahar Nagar, Vadodara-391320. Gujarat. (Mob No-[protected])
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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