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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo reviews & complaints page 529

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T
Trj Camaroon
from Chennai, Tamil Nadu
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Late Delivery for 8 days

Address:Chennai, Tamil Nadu

Dear Sir/Madam We the customers of DTDC feel very poor about your service. A courier was booked from Calcutta to Kundrathur on 4th September and the Courier was not reached us. We fought with the one who sent to us and received the courier on 13th September. It didn't reach us by proper way rather we fought with the courier service supplier. After we asking they told us that they don't have supply in Kundrathur but he courier was with them....
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S
swapniladokar
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC playing with customer by giving service name as PREMIUM EXPRESS PRODUCT-SPECIAL ZONE PLUS

Address:Amravati, Maharashtra

I thought DTDC is good and very punctual about their Deliveries and commitment given to customer. With respect to it, I submitted parcel on 9th Sept to be delivered to Pune from DTDC Amravati Rajapeth office of doc no V18403726. As I need to deliver it urgently, I have opted PREMIUM EXPRES Sservice worth of 230/- and I have been told that it would be delivered by 11th morning any how. With those words I agreed and planned my respective activities....
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M
manu revi
from Mumbai, Maharashtra
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extreme delay and pathetic service

Address:Mumbai City, Maharashtra

I sent a courier from Powai branch to Kochi branch which was not delivered and returned (the person to which it was sent never got any calls). Adding to this, the shipment returned never reached me even though it reach mumbai on August 30th. I checked with the Powai office in person 3 times during which the only response which I got was it hasn't reached them yet(the offices are just 2-3 kms apart). It has been 12 days and I never got a communication...
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K
kumar vinod
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received our Courier or deliver on wrong address

Address:Jhansi, Uttar Pradesh

our courier noX 08941574 show deliver on dated 30 August -14 in Jhansi but till date i am not received any courier. very important document keep in this envelop. I am disappointed for this type o[censored]nresponsive service.Please revert on our mob no [protected] after tracing....
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S
srikantht345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Employees Not Respond

my referid:F08541414 Actually one of my friend sent one courier for me, that is revert back to shipment booking point, i calling since morning, they people worest people, they dont pickip phone, and they are putting phone aside

Note: feel i am telling lie do try once this number

Shop No.25-40/28/7, G1, G3,
Sai Ram Complex,
Malkajgiri, East Anand Bagh,
Moula Ali, Secunderabad,
Telangana...
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A
Amit2000818
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC parcel not delivered and returned but i am not getting my parcel back.

Address:Moradabad, Uttar Pradesh

I had book one parcel from moradabad to deheradun on 7th Aug.Tracking number is Z31359407.After 20 days they informed to me that my parcel is not delivered and return back.Now they are not giving my parcel to back to me. I made lot of complaints to dtdc but no one tell where is the parcel and even they are not replying. Could you please help me....
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K
kashwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Timely not received the parcel

Dear Madam/Sir Extremely sorry to inform you that we have booked the parcel vide consignment no. Z31974120 on 3rd Sept 2014 at Ambala Cantt for Delhi and received the consignment at 1300 hrs. 09/09/14 after continuous follow up with your Mr. Kamal [protected] (Rohini) and Mr. Devender based at Meera Bagh. Due to delay of this parcel I have to loose more than Rs. 25000/- who will compensate it and I shall approach consumer protection court...
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F
First
from Chennai, Tamil Nadu
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Unprofessional Delivery person

Recently I had to sent courier to my place. The delivery person was very rude and spoke very disrespectfully. I am very much disappointed with the kind of service you guys provided. Please hire guys who are professional to the job and have some manner to speak to customers....
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J
janig69
from Rajula, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered my parcel timely

Address:Amreli, Gujarat

Our vendor booked parcel from mumbai Vikroli to Rajula by dtdc courier on 1 septmber 2014 Maximum 4 to 5 days taken to delivery but yet not recerived Also online tracking show dispech to delivery After 8 days not received parcel and not getting proper Reply from dtdc Very poor serviCes Recept No M10083542...
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P
praveen.gaur
from Mumbai, Maharashtra
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Material Not Deleiverd

When Your Neemrna Center not Delivered The Material Of " ULTRTECH CEMENT LTD, MOHANPURA, KOTPUTLI, THEN WHY ARE YOU TAKE THE MATERIALS. When I contact to your DTDC Center Person Mr. Sanjay Sharma for my material he says to me if you required the material you come at location and collect the material. From my Location your DTDC center are 40 KMS away. When we talk to him why are you not delivered the material then he says" I am already...
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B
Balaji Shanmugasundaram
from Chennai, Tamil Nadu
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Shipment not yet delivered

I have booked a consignment with number "F08442353" from Chennai to Delhi on 14th August'14. the delivery of the consignment should be done by this time but when i go and check in the website if the consignment has been delivered or not it says "InTransit" till date it says the same thing but the consignment has not been delivered. when i give a call to your representative they don't even answer the call properly. Reason for not delivering...
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S
sunilmaya
from Mumbai, Maharashtra
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no received my courier

Address:Jabalpur, Madhya Pradesh

My Package number is :m09861281
It was supposed to reach 10 days back . Still I didnt received my package. I called them twice (I corrected the address) but they are not responding properly is this the way DTDC work .I am expecting some proper action...
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R
Rao Devulapalli
from Hyderabad, Telangana
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Charged more without delivering the document

Address:Krishna, Andhra Pradesh

DEAR SIR,

I have booked a consignment on September 3, 2014 bearing number: V17912879, from Vijayawada to Kakinada, as the document was urgent, the Courier company told to book a Speed delivering consignment which will be delivered by next day morning (DTDC plus) and they have charged me an amount of Rs. 130/- (Rupees one hundred and thirty only) as the documents are important I preferred the same for quick delivery, but to...
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A
asheesh.srivastav
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier Not Delivered (Dated - 23 Aug 2014 ) Pune to Kanpur

Address:Pune, Maharashtra

Hi, I have send a courier using DTDC on 23-Aug-2014 morning 12 AM from Pune to Kanpur. C.No - P28950160. As per discussion from DTDC Kanpur office staff, It has been informed that Courier Boy called the required person but some how the phone was not picked so the courier has been returned. "KINDLY NOTE THAT COURIER BOY DIDN'T VISIT THE ADDRESS ON WHICH THE COURIER HAS TO BE DISPATCHED. HE ONLY CALLED AND ONCE THE PHONE...
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P
Prachurya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible employee manners and bad service

Address:Ranchi, Jharkhand

1. Saturday (30 August) - Monday (1st September) 2014, I was trying to track my package sent from Guwahati to Brambe, ranchi under the consignment id: K73641758. 2. Tuesday (2nd September 2014) : My call was finally received by a really mannerless horrible female employee who I dont think has even passed out matriculation. She said my courier has been there in the office of DTDC in Main road ranchi because the address in the package falls...
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G
Gourgobinda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost package amount not reimbursed on time and delayed feedback from DTDC

Address:Pune, Maharashtra

I had sent a parcel from Pune to Andhra and somebody stole my parceled mobile phone(it didn't reach destination) and i immediately raised concern and complained and submitted all docs by May 2nd-3rd week. I suppose to be reimbursed the declared amount from DTDC with 2 months of complaint login and its more than 3 months now but no action ! Is this your level of service DTDC provides ! 1st you lost my product and i followed up with...
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D
deepakroy1985
from Pune, Maharashtra
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regarding courier Delivery (P28574396)

Address:Pune, Maharashtra

Dear Sir/mam, I have send this Consignment Number P28574396 on 16july2014. Due to remote area it’s not deliver & its coming back to Origin. On Internet DTDC tracking from last 31 July 2014 its shown in Nasik. From last two week I am taking to Nasik & Pune office & I did not get the proper information.every day they answering you will get tomorrow but still I didnot get my courier. Dtdc customer service...
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M
Mayur_26041993
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not getting delivered

CN # B13242921 The status is shown as Out for Delivery from 3-4 days. The branch exists same in the area as the parcel is to be delivered. They are important documents that need to be delivered asap. I've called the office ( Fort Branch, Mumbai) 15 times and they have said "Hum dekhenge Sir" Please help me in this...
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Bhavadasan Veemboor Kadalayil
from Kizhake Chalakudi, Kerala
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Non delivery of consignment No. R15738648

Address:Thrissur, Kerala

Sir,
Sub: Non delivery of R15738648
Considering the reputation of DTDC I decided to send an urgent cover to Chennai from Trichur, Kerala.
I sent on 01/09/2014. My son inform me today (03/09/2014) that he has not received it yet.
3 day delay is too much for a courier delivery.
When tracked for delivery status, it shows 'Out for delivery'.
Could you help me in some way.
regards, br...
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K
Kharghar_sandeep321
from Mumbai, Maharashtra
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Not received courier on time

Address:Mumbai City, Maharashtra

The "WORST" service I ever had experience with DTDC, Consignment no.H34135560, which is courier August, 27, 2014 and supposed to delivered on 01 Sept 2014, but still not received even when calling to local Kharghar branch [protected], on 01 Sept 2014 ..so irresponsibly about how important that courier to customer is! Saying excuses of getting late and all. AND THIS IS THE THIRD TIME HAPPENING WITH ME....
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