DTDC Courier & Cargo Complaints & Reviews

Dear sir We would like to kind notice that we are sending two courier through your dtdc courier but till the date we did not received any information regarding the same . kindly arrange to send the detail information who has received the courier. The courier receipt is as follwos 1) Courier No:b12619325 Name:Anjan Bhattacharya C/o Ampee xerox House, B.R.Dutta Road, Rangapara Dist -78505 Sonitpur Assam. 2)Courier no:b12619465 Nam: Anjan Bhattacharya C/o Ampee xerox House, B.R.Dutta Road, Rangapara Dist -78505 Sonitpur Assam. Kindly send me the details including Receiver phone number to our mail id :[protected]@yahoo.com with regards Dhisha crop technologies Bangalore

Sir my parcel have to recieved in 48 hours according to your special services and what ever your staff told according to that till now on[protected]:10 pm not recieved i had called local office of dtdc he is also not give proper answer. Why its happening check it

CN No- A29978903 THEY ARE SAYING PARCEL LOST. HOW COME IT HAS BEEN LOST PARCEL OF 1.800 Kg? . Parcel send from Ahmadabad to dehradun and it clearly showing delivered to dehradun office and PARCEL STILL SHOWING Shipment Dispatched for Delivery. since 2 days. THEY ARE SAYING PARCEL LOST. HOW COME IT HAS BEEN LOST PARCEL OF 1.800 Kg? IT SHOWS CLEARLY DELIVERED TO DEHRADUN OFFICE. kindly track the delivery boy from office or FILE POLICE COMPLAINT AGAINST DELIVERY BOY THEN ONLY HE WILL ACCEPT THAT HE HAS THEFT IT. IS THAT DTDC HAS GANG OF THIEVES? WE ARE NOT FOOL THAT company stats 1.8Kg parcel is missing and we will accept. This is not a sim card or pendrive that can be lost. "Its a 1.8kg Parcel" by, Samir Kanani M-[protected] / [protected] kanani.[protected]@gmail.com

Dear sir/ mam as below I am giving the details DTDC gave me pathetic service. My shipment has been placed on 18 sep 2014. to alwar. but they had return the packet as the address was incomplete. While the address given is right. I am receiving all the mails, cooriers at same address but dtdc saying my address is rong. and now the are not returning the parsel. the parsal is laying Goregaon from 26 sep 2014. this gave me loss in business. till date this is showing that shipment RTO in process. I dont how much it will take more time. when I am calling no one is picking the call. and if they pick the call the give me no. only. aap is no pe bat kr lo all that . I have e mail to their mail ids but no repley is given to me. I am going to consumer form against them. I am pasting below the proof from dtdc site Tracking No.: M09984250 Reference No.: Shipment Dates Origin: MALAD (W) EVERSHINE NAGAR - MUMBAI Booking Date Thursday, September, 18, 2014 StatusRTO_INTR Destination: ALWAR Status Date Shipment Facts No. of Pieces Doc Type Service Type 1 Document LITE-EXPRESS SERVICE Shipment Travel History Status Location Time Remarks Thu, Sep 18, 2014 Processed & Dispatched from DTDC Facility GOREGAON BRANCH, MUMBAI 12:00 AM Shipment Booked GOREGAON BRANCH, MUMBAI 08:51 PM Fri, Sep 19, 2014 Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI 02:43 AM Arrived at DTDC APEX DELHI APEX, DELHI 02:02 PM Arrived at DTDC Facility DELHI APEX, DELHI 02:56 PM Sat, Sep 20, 2014 Processed & Dispatched from DTDC APEX DELHI APEX, DELHI 12:00 AM Arrived at DTDC Facility ALWAR SORTING HUB, ALWAR 10:55 AM Mon, Sep 22, 2014 Shipment Dispatched for Delivery ALWAR SORTING HUB, ALWAR 05:34 PM Shipment Returned from DTDC Local Facility ALWAR SORTING HUB, ALWAR 05:49 PM Shipment Returned due to INCOMPLETE ADDRESS Processed & Dispatched from DTDC Facility RUDRAPUR SUPER FRANCHISEE, RUDRAPUR 08:07 PM Tue, Sep 23, 2014 Arrived at DTDC Facility JAIPUR APEX, JAIPUR 01:44 PM Wed, Sep 24, 2014 Processed & Dispatched from DTDC APEX JAIPUR APEX, JAIPUR 05:15 AM Thu, Sep 25, 2014 Arrived at DTDC APEX MUMBAI APEX, MUMBAI 09:56 AM Arrived at DTDC Facility MUMBAI APEX, MUMBAI 10:38 AM Fri, Sep 26, 2014 RTO dispatched for Delivery GOREGAON BRANCH, MUMBAI 12:00 AM Shipment RTO in Transit GOREGAON BRANCH, MUMBAI 10:43 AM

DOMLUR Bangalore Branch DTDC has missed my mail, and after a continuous fight and follow up for 4 months i got the mail delivered to the same address. Domlur, DTDC branch people are very lazy, they dont answer the question properly, they are not willing to deliver the mails. they simply misplace the mails, Plz dont use DTDC courier. see my case number for actual details, : H31575262 http://dtdc.com/tracking/tracking_results_detail.asp

I had booked a shipment ( Urgent Medicines with Prescription ) on 15th Sept from the Naupada(Thane - Maharashtra) DTDC office & the same was asked to be sent to be Ballia ( Manish Enterprises) & my parents were supposed to pick up the same from the above mentioned franchisees. The person who was supervising was Pawan Dubey ( who is not traceable ) After 3-4 days the same came back undelivered & reason being incomplete address. I wonder... why on the planet u want me to specify your own address destination. I raised complaint in the Customer service, spoke to supervisor...then to the assistant manager Ravinder but no use... Ravinder assured that he will look into the matter & get the same delivered in the next 2-3 days but all fake commitments. YOUR COMPANY IS FAKE & IS FOOLING AROUND. IF YOU CAN’T PROVIDE SERVICE PLEASE PLEASE PLEASE CLOSE DOWN….

on 1st of aug 2014 i had couriered a parcel to my home city bhubaneswar from mysore infosys branch.and it is not yet received at my home while the status of that parcel is showing as delivered on 8th of aug.The parcel is worth 8000 rs and the delivery charge was 210 rs.i am now done with all the formalities starting from visiting both the branch i.e. both mysore and bhubaneswar as well as calling the manager and supervisor many a times.Now i definitely want my parcel back or the money that too within minimum time.it has been 2 and half months since then.

I have submitted my consignment on September 20th, 2014 and it was due to be delivered by September 22nd 2014. Till now it was not been delivered and no body from DTDC able let me know the status of the delivery. Not sure if DTDC has lost it or they are simply not taking the responsibility to deliver it. I, as a customer had to made all the follow ups even then no body helped me in getting the status. This is so frustrating for me as a customer. Please help me if any DTDC person is seeing this. My Consignment Number: V19481850 Thanks Deepjyoti Chakraborty Email: chakraborty.[protected]@gmail.com

The said consignment was booked from Baroda (PIN 390018) for Jhumriteliya(825409) on 22th of September 2014 with an assurance/commitment to reach the destination positively on 25th September2014. As the document was very urgent in nature they asked to pay Rs.530.00 as speed charge.But sorry to inform you that till I 09.56pm of 10rd oct 2014 it did not reach me .I am very much worried about my important documents.Please also let me know how one can trust in DTDC after paying the charges more than double of the normal courier charges.Please also tell me know why the extra amount has been charged.Dtdc update delivered but location at jamshedpur but consignee at live in jhumari taliya in jarkhand at this time not received parcel.so please update real time scan. Docket no.V18034234

Consignment id Z31701558 My consignment has been returned due to office closed but now after it has been returned i am unable to trace it, according to the Ahmedabad branch it has been sent back and has reached Delhi, but Delhi people says we have not received it from Ahmedabad branch and inquire there. Now this return was done some 15 days back and there is no customer care response towards it. I totally dont understand what should i do in this matter and how do i get my consignment back. I am totally disappointed by the service and look forward to resolve this matter as soon as possible.

one packet dispatched on 10.09.2014 via POD No Z29305758 STILL has NOT reached the destination NOR the Origin! No customer Care No is Correct. Naraina Office does not take any call All Numbers mentioned on Site have been taken out of service There are No Email mentioned as to esclation of complaints There is NO way in which I as a Consumer Can either Complain or understand Or even KNOW what happened to my packet!!

Airway bill number: Z36938708 Above was meant to delivered on 08-Oct-2014. And 08:00 AM to till 02:30 PM, i was continuously watching status of package on DTDC tracking website and sitting in my office where it has to be delivered and it was showing status as "Out For Delivery". But all of sudden at 02:35 PM it is showing status as "DELIVERY ATTEMPTED on 09:41 AM AND OFFICE CLOSED". Now i don't understand. How this could happen because since morning i was sitting in my office doing my office. So without attempt of package delivery how can they write on their website that DELIVERY ATTEMPTED AND OFFICE CLOSED. When i called on number[protected]Delhi Paharganj), Guy on phone talked very rudly and said that package will be deliver only on tomorrow. I told him above scenario and sais that i will compaling about this. And he said "JO KARNA HAI KARLO". This is very unprofessional response.

Respected Sir, I'm Saptarshi Raha, I send a courier from Hyderabad, India to Jalpaiguri, India, reference no V18579695, when I post the courier dated at 29/09/2014 from Banjara Hills Hyderabad, your employees inform me the courier reach between 3 days and the pin code status says it'll be reach at home of receiving party. Yesterday night, at 7pm I search the nearest dtdc contacts of sending address, then I found a no registered Mr. Gupta, at Birpara-735204, India and I confirm to call Mr. Gupta, he told me their is a no room delivery service, whenever your companie's employee says, the status shown room delivery available, so it's question, the information is wrong or not and/or the system/employee is right why Mr. Gupta who provide the dtdc service at Birpara - 735204, Jalpaiguri, West Bengal, India give me wrong information, and I also alleging that Mr. Gupta didn't call the receiving party, whenever the courier reach to his office on dated 5th day of October 2014, at 12 o' clock at noon and he give lots of excuse that my sending address is remote area, so nobody dont want to go their. So it's my above submission and it's I demand the justice o[censored]nexpected harassment.

I had booked courier on 3rd oct from Bangalore to Guntur which id very important. DTDC guy over in Bangalore (Electronic city branch) told that it will be delivered in a day & charged extra rupees as well. In the online the consignment is shown to be booked as on oct 6th to my surprise. But the courier is not yet received. Iam really pissed of with their service. no body is really responding. Please help me its really urgent courier. Please help it in getting delivered. Inronically they promised me to get delivered in day !!! for extra charges they took. If you dint know to deliver, stop doing service. This is very worst ever service.

Today on 07.10.2014 at 05:42 PM a Delivery boy of DTDC Courier Service, Premnagar, Dehradun came to deliver me my parcel which was ordered on Shopclues. But I was shocked when he was about to handover me the product. He said "Jaldi receive karke Signature Kar, Itna Time nahi hota hamare pass". When I asked him for this misbehavior he took back the product and went out... means he taken back the product and did not deliver to me... .. Is this is the talking standard of DTDC Courier company's Delivery boy with their costumers... ???? Puneet Panwar, Dehradun

I never ever seen such a "sloppy" courier service providers in india..!...I have been waiting for more than 10 days but i yet to receive my parcel. First of all delete the [protected]@dtdc.com id from your website because customers find no use by that id.!!!...Don't loose your credibility for some highly irresponsible employees..!..Find them and fire them all...Are you shipping your goods by snail??..I have no idea when will i get my parcel..!...I have called to the dtdc office at my place but no employee is there to pick up my call...These are the numbers...[protected], 4030224, [protected], [protected]...Call them and try your luck..!...Don't play fool with your customers..!..You gonna understand soon "not all the customers are same"..!...
There is no wonder why foreign companies survive successfully in india because of some foolish ceo's of india running a sloppy company..!..Im not sure whether these comments are reaching to mr.Subhasish chakraborty, the honourable ceo of this sloppy service company..!...

courier sent from hyderabad to warangal on 28th sep 2014 docket number - V 18595059, till today it has not reached. when we contacted them they very irresponsibly says that it has been misplaced... idiotic this is... it was a digital signature of one of the directors of a company who had to file their income tax returns on 30th sep 2014... i want to ask the authorities concerned to know who will bear the costs and penalties involved and who will trace the missing courier.

DTDC AWB number:C55917938 The above mentioned is the AWB numbers of items have been purchased online on ebay. I am receiving a bad experience from DTDC courier service, Aluva. They are deliberate not to deliver the item on the mentioned address or neither to contact me on the registered contact details. The item was sent back to seller, reason being cited is INCOMPLETE ADDRESS. I dont think that the postal address which has never had any problem previously needs to be changed to comfort DTDC, ALUVA. This is not the first time DTDC, ALUVA has sent back an item purchased by me. Kindly do the needful Regards, VINAY MS

Hi, I have send a courier on 22/09/2014 to Odisha, but till now its not reached. People say that DTDC is the fastest courier service, but as per my experiance, its worst. One patient is waiting for his medicine but, till now its not reached. They promised me to delever within 3 day but till today not yet reached. I have requested for return the parasol but till now no response. who will give the loos. I hope somebody will take imidate action on this, or else i may put consumer case on thi CN NO:C55644592 CONTACT NO: +91 [protected]

Sir, As per attached file details, We do not get the feedback from DTDC Costumer care they always they give us the Contact detail of Jaipur & Sikar DTDC office but nobody take the call and if they take call Jaipur DTDC office says materiel in in Sikar Office & Sikar DTDC Office says material is in Jaipur and costumer care also not give us the proper response material booked in last week but steal our customer is in trouble about the material. IT's Very Bad experience with DTDC Services We are regular Supplier with DTDC since 5 year but now we wanted to cancel all service linked with DTDC. Thanks & Warm Regards, Kumar