DTDC Courier & Cargo Complaints & Reviews

Dear sir, We have based in Gudiyatham, We have dispatched our Printed materials thro out India for Celkon Imoex Pvt Ltd, more then 150 Consimenent we have paid approx Rs.50000-00, but we are get very bad experence from you DTDC people no responce and we Request you to please Remove your Costmer care service in Chennai and Katpadi, if you want we will attachment our all 150 consimenent. we hope you have reply us. other wise we will go for...

Hi, I have booked a parcel from Kolkata to be delivered to Bombay. This was for Bhaiya duj. I have booked it on 22/10/2014. This was suppose to get delivered on 24th maximum. However, the same got delivered on 27th post bhaiya duj event. Firstly, such delay is not acceptable at all. The event has gone and now there is no use of parcel to the recipient. Secondly, when I went and complained to the Franchise owner, he harrased me and my father in law. He has asked us to come and lodge complain. Whenever we went, he said he cant do it now. This has happened thrice. Thereafter I decided to write it at Forum. The person name is Mr Kashid Manna and Shamuel Singh. Such behavior and delay is just not acceptable from such reputed Companies. I request you to compensate me for the loss that I have incurred because of you. The Consignment ID is K73889967 Regards, Namrata

Dear sir, my courier POD is H36226629, date of booking 18/10/2014 from rajahmundry to ahmedabad. but till date it was not delivered. my job is depending on your delivery. i am requesting that please deliver on 31/10/2014 first hour. please contact to my number [protected]

AWB no: K74074263 Reference No.: Shipment Dates Origin: ROURKELA SUPER FRANCHISEE - ROURKELA Booking Date Saturday, October, 18, 2014 Status OUT FOR DELIVERY Destination: GURGAON Status Date Tue, Oct 28, 2014 12:00 AM Still it has not delivered. No one is responding. What should I do? The value of product is 5000/- It was meant for Diwali and that is why was shipped by air and it is almost 13 days whereas it was suppose to reach within 3 days. Customer is panicking. Kindly help asap. The Rourkela DTDC is cooperating but Gurgaon DTDC is not at all responding both to the DTDC origin office and to me.

HI, THIS IS JAGADISH FROM VIZAG I INFORM YOU THIS MONTH 24TH MY BROTHER BOOKED PARCEL IN KADAPA DTDC OFFICE BOKING TO VIZAG BUT STILL NOW I AM NOT RECEVIED MY PARCEL I AM 8 TIMES I AM VISIT YOUR DTDC POINT AND OFFICE THERE IS NO RESPONCE BUT IS CARELES ANSWERS IS GIVEN I AM NOT HAPPY WITH YOUR SERVICE MY NAME D JAGADISH VIZAG- MY PRCEL BOOKING PARCEL POD NO "H35757838" SO PLEASE RESPOND IMMEDIATLY THANKS

DEAR SIR, WE WOULD LIKE TO INFORM YOU THAT ABOVE DOC NO PARCEL HAS BEEN DISPATCHED FROM HARIDWAR TO YAMUNA NAGAR ON DATED 26.10.14 HAS NOT BEEN RECIVED BY US TILL DATE. YOUR AGENT HAS ASKED WE HAVE DELIVERED THE PARCEL ON DATED 28.10.14 AND ONLINE STATUS ALSO SHOWED SAME. BUT YOUR AGENT YAMUNA NAGAR MR LAMBA TOLD THE DELIVERY BOY DELIVER THE COURIER AND WE HAVE NOT RECIVED ANY PARCEL AND NOT GIVING ANY ATTENTION ON US. WE ARE THE INDUSTRLIAST AND MANUFACTURER OF PACKING PRODUCTS NAMED SAKSHI LAMINATES 3 TYAGI GARDEN YAMUNA NAGAR. ABOVE PARCEL CONTAINING A CHEQUE OF RS 5.32 LACS. WHICH HAS MISPLACED BY YOUR COURIER AGENT MR LAMBA IN YAMUNA NAGAR . SO WE REQUEST YOU TO PLEASE TELL US THE STATUS OF COURIER AND TELL US THE NAME OF PERSON WHO HAVE RECIVED AND DELIVER IT ON OUR ADDRESS:- SAKSHI LAMINATES 3 TYAGI GARDEN YAMUNA NAGAR [protected], [protected] OTHER WISE WE WILL TAKE A NECESSARY ACTION AGAINST YOUR COURIER.

I have send a parcel to home which has not been delivered for 1month. After that i call them frequently, they haven't took any action to deliver it. Finally, I called them and requested them to return the item and thereafter they haven't done so and not even receiving my call. I have called them many a times. Please help me and save my financial loss. The money they took for delivery was Rs 380 and the good price was Rs 624. Please help me to sort this problem.

courier has been made on 15/10/2014 from Bangarpet to Vijayawada - The Superintendent engineer R & D Electrical Circle, Opp. to Road Transport Authority (RTA) office, Bandar Road, Vijayawada. But courier has not been reached to the above mentioned address and the status is showing that it has been delivered. when enquired at your vijayawada courier office, we were told that Courier has been delivered to BSNL Office, there is no proper response since 14 days to telephonic calls also. Original Bank documents, photos were sent. Docket No: B14607823 contact No: [protected] Contact Person Name; Nagappa

What the hell service is this Consignment Number- D20082771 The seller shipped the item on 20-Oct-14 and was required to deliver the item by 27-Oct-14.This is the track id 22/10/2014 16:30 In transit In transit SAMBALPUR 22/10/2014 00:00 In transit In transit KOLKATA APEX(AIR-SF-AC), KOLKATA 21/10/2014 00:00 In transit In transit KOLKATA T/S, KOLKATA 20/10/2014 22:54 In transit In transit SAMBALPUR 20/10/2014 00:00 In transit In transit SURAT BRANCH, SURAT 20/10/2014 20:01 Shipment picked up Picked up SURAT - UDHNA - SURAT 20/10/2014 20:01 Ready to ship Ready to ship Surat Now sambalpure Dtdc Say's that they didn't receive an item on this consignment number.and kolkata Dtdc Say's they already sent it...now where is the parcel??? its very urgent.

Consignment number = E71636154I sent a parcel through DTDC on 16-Oct-2014 via timed delivery. I paid 360 for the same. It was about to reach on the address in between 10-12. But it reached on 4 o'clock. They have not derived as they promised. I lost the another courier because of this and the goods I sent was of no use. This is totally cheating. Now after 15 days i didn't hear anything from them at all. Now I want my money back.

This is to inform you that I was suposed to receive a parcel from symbiosis centre for distance learning which was dispatched by them on 10th October. I was out of country for that week. When I tried to call your customer care, unfortunately after repeated calls I was told that parcel was returned to origin. The person talking to me also did not respond to my query properly. He said parcel was sent back on 13th Oct. When I contacted symbiosis, pune they told me they have not received the parcel back till today. I tried calling your customer care but none of the phone numbers are picked up. Kindly respond in a positive manner and tell me the status of my parcel. My docket number of parcel is d18852662.

this is with ref to courier received on 29/10/14 at around 4pm was broken...the shipper had mentioned on top of the courier that the item inside are made of glass please handle with care..inspite of that we have received broken product..the delivery boy (name sanjay as mentioned in the entry register)did not even told us and left the courier at the gate to the guards and wrote his wrong phone no in entry register the item were very essential to us and we want immediate response/solution to the matter

Dear Sir, My Parcel consignment No.K74499786 sent from Kolkata on Saturday 25th of October 2014, has not yet reached me. Status shows that it has reached Bangalore on Monday 27th October 2014. I request you to kindly look into this as soon as possible. Thanking you, Rahoul Bose mobile: [protected]

I am not getting my bank documents by DTDC courier, whenever I get any courier through the bank, I get the message from bank, there were no one in the address and your courier is returned back to the bank. This is happening especially with DTDC courier in Gottigere, Bannerghatta Road. Today also I got a call from DTDC courier[protected] and they told me to come to their office and collect the courier, but I asked them, why the courier is not delivered to the residence, MR. Manu, spoke very rudely and told, if you want to take the courier, come and take it or else get lost. The way of DTDC courier in Gottigere, Bannerghatta Road, was not the service give to public. I request concern managers to look into these issues and give us the solution.

Myself Jasveen I've couriered a package through DTDC on 13/10/2014 from Bangalore to Ambala Cantt which was supposed to be delivered in 5 days. If I check the status on DTDC website its shown as package delivered on 20.10.2014 to Ambala. But, its not delivered yet to the concerned persons. Also, I've gone to DTDC office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime I'm being told that I'll be given information on it but nothing is been told to me. Its already been 15 days and there is no information on my courier. Kindly help me in this issue. Thanks, Jasveen Kaur

Dear Sir/Madam, This is to inform you that I Sankar Mondal a resident of Joka nabapally ranjan nagar Kolkata-700104 and I worked at Lupin Ltd.My office is located at Salt Lake Kolkata-700091. Office send me Letter on regular basis by DTDC Courier.The problem is that my local DTDC courier at Joka delivered the 2-3courier together once in a week or more than that. Several time i have personally complained at Joka DTDC branch but no such improvement happened.They don't even get signed the POD. Here is some Consignment details : DTDC CONSIGNMENT NO. ACTUAL DATE OF DELIVERY ONLINE TRACKING DATE DISPLAYING 1)K[protected]/10/14 16/10/14 2)K[protected]/10/14 14/10/14 3)K[protected]/10/14 20/10/14 4)K73301661 05/10/14 08/09/14 5)K[protected]/10/14 09/10/14 6)K[protected]/10/14 09/10/14 7)K[protected]/10/14 10/10/14 Please do the needful to get the service on time. Regards Sankar Mondal [protected]@gmail.com [protected]

My consignment reached Delhi on 19th October 2014, on Tue, Oct 21, 2014 Arrived at DTDC Facility OKHLA BRANCH, DELHI 04:28 AM Shipment Dispatched for Delivery OKHLA BRANCH, DELHI 11:02 AM Till now I have not received.

Worst service facing from DTDC.My consignment (Z[protected] not delivered since even after 15 days.SMS & web tracking is not working at all .Trying to call on [protected]but no one responding . I really don't know what to do now. If such service is for delhi - Mumbai location, What will happen for other location. Most important thing that all updates on the site are wrong & old . today is 28th oct but tracking site is updated for 21st only. Regards Santosh kumar [protected]

Consignment No: Z34211660 from Sumana Mukherjee 3rd floor, Kewal Park, Opp: Baba Guest House, Near TPDDL, Panchvati, booked at DTDC Azadpur Delhi-110033 Office destination to Mr. Saanjeev Das, Jogomaya Memorial Institute, Singur Ratanpur, Hooghly PIN-712409, M: [protected], [protected]. Since 23/10/2014 this Packet send to wrong address to Kalna, Burdwan by operation team at DTDC Serampur, Neel Jheel Apartment, Hoohly, Contact Person Mr. S. Ghosh M:[protected], & Mr.Ujjal M:[protected]. Total Expected Loss for this consignment not delivered to proper destination timely is Rs. 15000/-(Rupees Fisteen thousand only). Contact to Siddhartha Mukherjee, M:[protected], [protected], [protected], eaml: [protected]@gmail.com

HORRIBLE EXPERIENCE WITH DTDC - INCURRED A LOSS OF 33000 AND I AM TERRIBLY HARASSED. WOULD NOT RECOMMEND DTDC TO ANYONE. On 27'th July 2014, Mr Deshmukh and Mr Sagar Shilimkar, both employees of DTDC Franchisee Mr Dhiren have collected 6 boxes(total 78 kg) from my home in Wakad, Pune. They booked my parcel on consignment number D18782389 and I paid them the full payment of Rs 3025 at the time of booking. However, the D18782389 consignment number could not be tracked and I was given a new roadline number G90109970 which also could not be tracked. Though I paid for the more reliable 'Surface' transport, the mode was changed to the more economical roadline, without my consultation. I have not received one box of weight 14 Kg, out of the initial 6 boxes that I booked for parcel. The pending box has new branded clothes and items worth Rs 30000. Inspite of repeated followups for the last 4 months, I have not received the box or the compensation. Instead I have been made to run from pillar to post, speak to new people everytime(all of whom are unsupportive) and have been terribly harrased. THE BOX WORTH 30000 HAS BEEN STOLEN BY THE MASTER FRANCHISE (NAMED BELOW). THE CULPRITS- Franchisee address: 459, Narayan Peth, near Lokhande Talim, Pune 411030, phone numbers below. Mr Nirbhay Jaiswal, Ph [protected], DTDC Shivaji Nagar Branch Manager Mr Dhiren, Ph [protected], DTDC Master Franchisee, Shivajinagar, Pune Mr Deshmukh, Manager Ph [protected], [protected], [protected] Mr Sagar Shilimkar, Ph [protected],[protected]