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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 526

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R
ranabe22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

​Consignment not delivered - Consignment Number: V19481850

Address:Kolkata, West Bengal

I have submitted my consignment on September 20th, 2014 and it was due to be delivered by September 22nd 2014. Till now it was not been delivered and no body from DTDC able let me know the status of the delivery. Not sure if DTDC has lost it or they are simply not taking the responsibility to deliver it. I, as a customer had to made all the follow ups even then no body helped me in getting the status. This is so frustrating for me as...
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Shah Alpesh
from Vadodara, Gujarat
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parcel deleverd but not recived consignee

Address:Vadodara, Gujarat

The said consignment was booked from Baroda (PIN 390018) for Jhumriteliya(825409) on 22th of September 2014 with an assurance/commitment to reach the destination positively on 25th September2014. As the document was very urgent in nature they asked to pay Rs.530.00 as speed charge.But sorry to inform you that till I 09.56pm of 10rd oct 2014 it did not reach me .I am very much worried about my important documents.Please also let me know how...
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M
Manishchandak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment untraceable and poor customer care

Address:Ahmedabad, Gujarat

Consignment id Z31701558 My consignment has been returned due to office closed but now after it has been returned i am unable to trace it, according to the Ahmedabad branch it has been sent back and has reached Delhi, but Delhi people says we have not received it from Ahmedabad branch and inquire there. Now this return was done some 15 days back and there is no customer care response towards it. I totally dont understand what should i do...
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S
setumodawal
from Noida, Uttar Pradesh
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Taken For Granted and No Systems in Place

Address:New Delhi, Delhi

one packet dispatched on 10.09.2014 via POD No Z29305758 STILL has NOT reached the destination NOR the Origin! No customer Care No is Correct. Naraina Office does not take any call All Numbers mentioned on Site have been taken out of service There are No Email mentioned as to esclation of complaints There is NO way in which I as a Consumer Can either Complain or understand Or even KNOW what happened to my packet!!...
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chinku.pradeep
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Status Updation without Any Attempt of Delivery

Address:New Delhi, Delhi

Airway bill number: Z36938708 Above was meant to delivered on 08-Oct-2014. And 08:00 AM to till 02:30 PM, i was continuously watching status of package on DTDC tracking website and sitting in my office where it has to be delivered and it was showing status as "Out For Delivery". But all of sudden at 02:35 PM it is showing status as "DELIVERY ATTEMPTED on 09:41 AM AND OFFICE CLOSED". Now i don't understand. How this could happen because...
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Saptarshi Raha
from Shillong, Meghalaya
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Demand of Justice

Address:Kolkata, West Bengal

Respected Sir, I'm Saptarshi Raha, I send a courier from Hyderabad, India to Jalpaiguri, India, reference no V18579695, when I post the courier dated at 29/09/2014 from Banjara Hills Hyderabad, your employees inform me the courier reach between 3 days and the pin code status says it'll be reach at home of receiving party. Yesterday night, at 7pm I search the nearest dtdc contacts of sending address, then I found a no registered Mr. Gupta,...
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S
sricharan1987
from Macherla, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment Number:V19240362

Address:Bangalore, Karnataka

I had booked courier on 3rd oct from Bangalore to Guntur which id very important. DTDC guy over in Bangalore (Electronic city branch) told that it will be delivered in a day & charged extra rupees as well. In the online the consignment is shown to be booked as on oct 6th to my surprise. But the courier is not yet received. Iam really pissed of with their service. no body is really responding. Please help me its really urgent courier....
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P
Puneet Panwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaive by Delivery boy of DTCT, Premnagar, Dehradun

Address:Dehradun, Uttarakhand

Today on 07.10.2014 at 05:42 PM a Delivery boy of DTDC Courier Service, Premnagar, Dehradun came to deliver me my parcel which was ordered on Shopclues. But I was shocked when he was about to handover me the product. He said "Jaldi receive karke Signature Kar, Itna Time nahi hota hamare pass". When I asked him for this misbehavior he took back the product and went out... means he taken back the product and did not deliver to me... .. Is...
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M
maddykannan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC employees

Address:Erode, Tamil Nadu

I never ever seen such a "sloppy" courier service providers in india..!...I have been waiting for more than 10 days but i yet to receive my parcel. First of all delete the [protected]@dtdc.com id from your website because customers find no use by that id.!!!...Don't loose your credibility for some highly irresponsible employees..!..Find them and fire them all...Are you shipping your goods by snail??..I have no idea when will i get...
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ANU bisani
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier misplaced

Address:Hyderabad, Andhra Pradesh

courier sent from hyderabad to warangal on 28th sep 2014 docket number - V 18595059, till today it has not reached. when we contacted them they very irresponsibly says that it has been misplaced... idiotic this is... it was a digital signature of one of the directors of a company who had to file their income tax returns on 30th sep 2014... i want to ask the authorities concerned to know who will bear the costs and penalties involved and who...
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vinay_ms14
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad experience from DTDC Aluva office

Address:Ernakulam, Kerala

DTDC AWB number:C55917938 The above mentioned is the AWB numbers of items have been purchased online on ebay. I am receiving a bad experience from DTDC courier service, Aluva. They are deliberate not to deliver the item on the mentioned address or neither to contact me on the registered contact details. The item was sent back to seller, reason being cited is INCOMPLETE ADDRESS. I dont think that the postal address which has never had...
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R
ranjan panigrahy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier delivery issue

Address:Chennai, Tamil Nadu

Hi, I have send a courier on 22/09/2014 to Odisha, but till now its not reached. People say that DTDC is the fastest courier service, but as per my experiance, its worst. One patient is waiting for his medicine but, till now its not reached. They promised me to delever within 3 day but till today not yet reached. I have requested for return the parasol but till now no response. who will give the loos. I hope somebody will take imidate...
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P
Pradeep Kumar
from PITAM PURA, Delhi
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Tracking No.: D18879151 dated 27th sept.2014

Address:New Delhi, Delhi

Sir, As per attached file details, We do not get the feedback from DTDC Costumer care they always they give us the Contact detail of Jaipur & Sikar DTDC office but nobody take the call and if they take call Jaipur DTDC office says materiel in in Sikar Office & Sikar DTDC Office says material is in Jaipur and costumer care also not give us the proper response material booked in last week but steal our customer is in trouble about...
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S
sandip1302
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of item

I have booked one parcel from MALDA (WEST BENGAL) on 20th Sept for GURGAON. Courier Name: DTDC AWB no # K73526952 webpage: www.dtdc.in tracking page: http://dtdc.com/tracking/tracking_results_detail.asp Till today's date item has not been delivered to its destination...
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R
Rashid0007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered yet

Address:New Delhi, Delhi

Dear sir/Mam, I have book a consignment from Khokhra branch Ahmedabad to Delhi at 1 Oct 2014 by air cargo service. The consignment number is i01188652. This is very important parcel for me and in the condition of not received yet, a huge loss i am bearing.I have confirm the status everywhere naraina Delhi office, kapashera apex, Ahmedabad office but No buddy give me a proper answer even if i asked about the flight detail they don't have...
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chiranjib.datta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REG:I have not received my courier.But it is showing the received in Tracker

Address:Bangalore, Karnataka

My field sent me an urgent official document to my office address.But I have not received the same still after 5 days. In my DTDC tracker my consignment number is showing as delivered.But still I have not received the same.I am trying to reach in DTDC customer care.They are holding the line for more than 20 minutes.And saying "Your callis important to us".Even I am trying to reach the local office where the it is showing as delivered.But...
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G
gulshan singh jasrotia
from Delhi, Delhi
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Not delivered but in status updated delivered [c56076297]

Address:Kathua, Jammu and Kashmir

Material not delivered on exact location c56076296 and in status showed delivered, but when I contact the concerned person he replied his boy will bring back courier and delivered to me.But again he delibered to unknown person, with out my signatures.DTDC ur service is very very poor, bad and unmannered....
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tanweer_s4u
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered but in Status updated with DELIVERED (Z33603489)

Address:Hyderabad, Andhra Pradesh

This is really a pathetic service DTDC is providing, one courier has booked on 27th September with consignment number- Z33603489. In their portal its showing its DELIVERED, but actually it is not, I have been calling the branch office and they said check with courier boys, while I am checking local DTDC center, they said courier boy sometime write DELIVERED before delivering, this is a pathetic answer I ever came across, how can a courier...
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er.satyabratbaral1987
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of product

Address:Puri, Odisha

Dear sir, my dtdc tracking no Z34407192 is not delivered to me. On 30 September 2014 it has reached Puri (Destination), but till yet not deliver to me. I asked the dtdc person regarding the parcel, but there was no response from them. I also complained to the customer care of dtdc regarding this matter, but they provided me wrong information. The service provided by dtdc is very poor. That parcel is too important for me. Pls take proper...
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pa11avi19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

N95417699 Received in damaged condition

Address:Pune, Maharashtra

Hi, Please refer mail trail below. These guys have accepted that the parcel delivered by them in damaged condition. But not replying despite reminding several times. Even their customer care email ids are just sitting on this My complain "N95417699 Received in damaged condition" 1) Its received in damaged condition after 13 days 2) Books are torn because of poor and improper handling of parcel 3) Packets of eatables are spoiled...
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