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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 533

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D
Deepak Arora1
from Chandigarh, Chandigarh
Sep 2, 2014
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Address: Panchkula, Haryana

Hello DTDC from one week i am waiting for my courier. Its showing that its delivered in online tracking but actually its not delivered to receiver address or may be your delivery man deliver to wrong address. I dont know the reason i just wanna my courier should be deliver else i have to go to consumer court. Because i already wasted so much time for this issue. I tried to called amny time at Jaipur Apex by call but no one receiving the call or if sometime they recived they just kept it on hold. Tracking no for courier is Z31163343 Hello I want to know the status of my courier with tracking no Z31163343. While tracing online its showing in JAIPUR APEX, JAIPUR from 24th august. Since morning I am trying to call at given no JAIPUR APEX, JAIPUR from 24th august. Since morning I am trying to call at given no[protected] / 02. But some one is reciving the call and not speaking anything and after some time disconnecting the call. Is it your customer service. Please tell me where is my courier and why this is like this. Sender Address is: Deepak Arora Oceaneering International Services Ltd DLF IT PARK, GROUND FLOOR, TOWER F KISHANGARH CHANDIGARH CHANDIGARH, CHANDIGARH, 160101 India T: [protected] Reciver address is D-605, Green Avenue Ashadeep Apartments Near Gyanvihar University Jagatpura Jaipur-302017 Take any fast action Still I did not received courier. Regards: Deepak Arora +91-[protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    rntinapiya
    from Ahmedabad, Gujarat
    Sep 2, 2014
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    Address: Bangalore, Karnataka

    Dear Sir/Madam. My Name Is Tina Rabindranath, I have a complain against Madiwala Branch Bearing Phone Number :[protected]THEY NEVER BOTHER TO REPLY THE CALL finally customer care executive informed parcel got damaged) I was suppose to receive a parcel by 28th August 2014, which was sent from Titabar (ASSAM), my Bangalore JP Nagar address. But I didnot get any call till monday i.e 1st September 2014, so I called up to JP Nagar Branch, then the person there informed my consingnment no. - K73414811 is damaged by fire??? But nobody still even bother to inform the same. NOW QUESTION IS WHOSE GOING TO PAY FOR MY LOSS? The money i wasted in making calls, the value of parcel the amount paid for sending etc. How irresponssible staff they are. DONT SEE ANY USE OF THIS COMPLAINT STILL JUST FOR MY SATISFACTION TRYINGY LUCK. Thank you, Tina Rabindranath
    Aug 14, 2020
    Complaint marked as Resolved 
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      shivakumar.ec
      from Mumbai, Maharashtra
      Sep 1, 2014
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      Address: Hyderabad, Andhra Pradesh

      HI All, Tracking Number:H32408025 booked on 9th of August but till now goods not delivered to customer. Not sure How DTDC is servicing to customer not even single call from concerned team .. Its more than 20 day's now from booking and item is not even returned back to sender.. No Idea where its struck and blocked by DTDC .. Can some one from DTDC look into the matter and take necessary action on priority ..Hoping to get +ve response from concerned team.. Thanks Shiva--[protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        P
        pss9990
        from Gurgaon, Haryana
        Sep 1, 2014
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        Address: New Delhi, Delhi

        I was supposed to receive a courier containing some important documents but still haven't even after almost two weeks from the date of sending it. The customer care services are pathetic and I have tried to reach them via every possible mode of communication but to no avail. Now I'm told that my courier has been returned to the place of origin as there was no one to receive the package at my place which is an absolute lie as there always is someone at my home. No one came to deliver the courier and they are simply not bothered to sort this issue out despite my repeated pleas and requests. This is the last time I'm ever using DTDC.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          dazzlegal
          from Shegaon, Maharashtra
          Aug 30, 2014
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          Address: Khammam, Andhra Pradesh

          Hello dtdc, I am already vexed with ur service. I have ordered a simple item on 22nd august, 2014 on ebay india. You were actually to deliver the item by 26th, because i paid for the transport charges also. But as u know dtdc is brainless and just a idiotic courier service, u shipped it to a wrong place and boasted that u delivwr items in time. It is 31st today and i dint get the item yet. Stupid service. I will never again trust u guys. I feel like calling u ppl and scolding u till my anger gets down. Improve ur service first and then boast abt ur "fit for nothing" services.
          Aug 14, 2020
          Complaint marked as Resolved 
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            H
            HMT singh
            from jaipur, Rajasthan
            Aug 30, 2014
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            Address: Jaipur, Rajasthan

            This is the request you to improve your Courier services third class to at least second class your slogan delivering values is fully incorrect and its not matching with your services My courier Docket no. is Z31706260 has been dispatched from Amritsar Tuesday 26, august 2014 still it is not delivered to Jaipur. Kindly let me know how much time it will take to come Jaipur and your customer care and your office worker franchise is also so third class this is my last option... send a mail to directly CCO cause I was not getting proper response to any one from your any office as well online tracker.
            Aug 14, 2020
            Complaint marked as Resolved 
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              arorasahil94
              from Noida, Uttar Pradesh
              Aug 29, 2014
              Resolved
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              Address: Moga, Punjab

              Paid for Returned Consignment I had booked my consignment from Moga DTDC office (Punjab) on 12th Aug, this consignment was for Gurgaon and ideally should be delivered very next day. Hats off to DTDC services, where Packet got undelivered and even after regular followups with Delhi DTDC team, they were not able to deliver the consignment and then sent consignment back to its Booking office. When i got call from DTDC booking office to pick my packet back, they charged me Rs 50. Total, i paid Rs 80 to DTDC for the consginment which never got delivered. I am not sure if Courier company charge for returned consignment. I didn't see this in my past experience. Consignment no. Z28097519 Booking office Address: Address: NO.58-59, BALDEV COMPLEX, COURT ROAD NEAR TEMPO STAND, MOGA 142001 Regards Sahil Arora [protected]@gmail.com
              Aug 14, 2020
              Complaint marked as Resolved 
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              I checked my notes and found he charged Rs 50 for booking and Rs 50 for returned item. so, total 100 for undelivered item.

              His Direct Contact no. [protected].

              I am not more concerned of my money given to him, but my concern is How he can cheat people like this on behalf of DTDC. Strict action needs to be taken against him.
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                R N Bansal
                from New Delhi, Delhi
                Aug 29, 2014
                Resolved
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                Address: New Delhi, Delhi

                A letter parcel sent from New Delhi tothe following address, RAMPURA PHUL Distt. Bhatinda (Punjab) on 09 Aug 14. vide CN No. Z28257490 Courier Charges Rs. 60/-, the same has not reached till date.
                Sh. Madan Lal C/O M/S Sant Ram & Sons, (Cloth Merchants),
                Lehara Bazar, RAMPURA PHUL
                Distt. BHATINDA (PUNJAB)
                THE COMPLAINT has been lodged vide Complaint No. 972121 dated 21 Aug 14 and a letter emailed to css.[protected]@dtdc.com on 22 Aug 14 but the satisfactory reply has not been furnished by DTDC till date.
                It is requested that the said parcel letter be returned along with Rs. 60/- ( Courier Charges)
                Thank you.
                (RAGHU NATH BANSAL)
                WA-337, H-Block, Gali No.11, Raj Nagar-2, Palam Colony New Delhi-110077.
                Aug 14, 2020
                Complaint marked as Resolved 
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  V
                  vijay 1959
                  from Ludhiana, Punjab
                  Aug 28, 2014
                  Resolved
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                  Item send is damaged badly Details------- Send from Bazpur- Uttarakhand to Dehradun by receipt no Z31524139 Date dispatch 19/08/2014 Delivery 27/08/2014 Dehradun office not contacted to recipient or sender even phone no.mentioned When contacted at dehradun behaved rudely to my daughter Item damaged photo attached Kindly arrange for compensation app price 3000 Email vijay_bahadur.[protected]@sbi.co.in Phone [protected]
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    V
                    Vanna
                    from Bhopal, Madhya Pradesh
                    Aug 28, 2014
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                    Address: Jaipur, Rajasthan

                    Hello,
                    We have problem to DTDC courier service. My courier has come from shajahapur dated 22/8/2014 Address is jhotwara docket number is-Z29796246 we coordinated with them lots of time but they are not responding to us so we didn't received courier at yet. So please kindly resolve our problem as soon as possible.

                    Thanks,
                    Ridhi Sidhi Glasses (I) P. L.
                    Mob-[protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      sachin.asvexport
                      from Mumbai, Maharashtra
                      Aug 28, 2014
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                      Address: Raigad, Maharashtra

                      hi, i have send parcel though DTDC from Panvel to Pune on 16/08 but still we have not recd that parcel also we try lots of time to your offices no. but no body can reply to us also your pune branch office no. is not updated & this is second time happen from your side my another parcel is from panvel to sanand gujrat also not recd from last one month what is your service its really not good service from you & your person
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        K
                        ks.ajayverma
                        Aug 28, 2014
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                        Resolved

                        Address: Raipur, Chhattisgarh

                        I sent parcel 2 times from Pune to Raipur, On online tracking system it showed, reahced to Raipur and dispatched for shipment. But they dont really dispatched it for shipment. Every time we have to track and go to Raipur branch to collect the parcel. On queried they said that the courier boy dint get your address. This is rediculous. There are mobile number written of receiver and sender both. They are saying mobiles are not reachable. This is again . My address is so simple you can find it on google map too. Every other courier guys and postman found the adreess very easily except DTDC. DTDC need to change the management in Raiput branch. I dont have faith on them and they are spoiling the image of DTDC.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          DASGUPTA_SUMIT
                          from Pune, Maharashtra
                          Aug 27, 2014
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                          Address: Kolkata, West Bengal

                          Hi I booked an urgent courier from Kolkata to Bangalore on 18/08/14 through DTDC ( doc no K[protected]. They suppose to deliver it by 48 working hrs ( as per their booking point) but till today it has not delivered . The most shocking thing is that as per their online tracking system it is showing out for delivery from last 20/08/14. As the envelope contains a costly B'day card for my little niece hence it really matters for me .I called several time their customer care but it really matters for them because as-per their terms & condition their liability is only for Rs 100/-
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          STILL THERE IS NO RESPONSE FRM DTDC END. Most fraud courier service I ever faced .I lodged the complain on 27th August & they updated its status on 28th August giving the delivery date as 21st August . SHAME TO YOU DTDC
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                            पवन कुश
                            from Delhi, Delhi
                            Aug 27, 2014
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                            Address: Panipat, Haryana

                            I have booked a parcel of weight 4.5 kg. from DTDC Model Town Panipat, docket no. D18935985 dated 23.08.2014 for delivered at Kolkata. I have booked in air cargo and paid for same but my parcel is shipped with surface service. Thanks, Pawan +91-[protected]
                            +1 photos
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                              itsnirman
                              from Kolkata, West Bengal
                              Aug 26, 2014
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              This is to inform you that I was supposed to get a courier from DTDC on 17th May, 2014. But I have not received yet. I have visited to the Lakeview DTDC office and they said that it has been delivered on 17th May but to an other address and it is received by R.Bose. But i don't know any person with that name and the phone number which was provided at the receiving time is switched off now. After that I have spoken to the delivery boy Mr. Mohammad who was entitled to deliver my courier to me, now completely denies this matter and says he is not responsible for this mistake. Now my question is to the DTDC Authority that who is responsible for this mistake and when can I expect to get that courier ? Name : Nirman Bhowmik Contact no. : [protected] Courier id : X07945303 Address : 48/27 B, Swiss Park, Tollygunge, Kolkata 700033
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                K
                                kuls
                                from Delhi, Delhi
                                Aug 26, 2014
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                                Address: Mumbai City, Maharashtra

                                Consignment No. M10138651

                                As discussed I did send courier through DTDC on below address

                                Pratibha Sodhani. Sodhani Sales Corporation . Kanti Bedi Market A.T. road Guahati – 781001 Assam on 21st Aug.

                                Courier was opened in between by someone and 4 packets of Imitations jewelry were taken out and only Saree was delivered. Someone opened brown tape and put white tape and took out jewellary from packet.

                                I have given packet to Bombay DTDC office need an answer and compensation for loss incurred and reason why packet was opened without customer consent. Issue is serious.

                                If required can come to your office and discuss branch head.

                                Need urgent revert.
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                                  sharmaneha11
                                  from Hyderabad, Telangana
                                  Aug 26, 2014
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  My Courier with Consignment Number P29031093 has been shipped from Pune to Gurgaon on 22 August 2014. The company promised me to deliver by Saturday or maximum by Monday. However I have not yet received the parcel till today. The parcel contained medicines and are urgently required. I tried Gurgaon customer care number but the number is always busy and no one is responding. I called Pune number and the CC representative gave me 2 other numbers to call. I called on both the numbers however both were switched off. I again tried to Call pune customer care but that number also became Not in service. I called the compliant number on[protected] howver they do not pick for hours, After calling continuously for hours i got connected, I told the person my complaint he said it is in delivery. I asked him to give me the contact person number, He told me a number. I asked him to be on hold as I wanted to make sure that the number provided is not incorrect like my previous experience. Again the number was not reachable/oot of service. I told him mumber is not reachable. The CC Rep did not answered and disconnected my ph.

                                  I am in urgent need of the medicines courier. If i do not get them by today, I will surely file a complaint in consumer forum. This is the worst courier service i have ever seen.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Hi,
                                  I had couriered Rakhi to Bhubaneswar from Bangalore Marathahalli DTDC Branch on 8th Aug 2014 and still its not delievered. The Rakhi was sent with DTDC Blue service and consignment number is V18295919.
                                  I have sent a courier on 29th sep 2014 from DTDC Pune.The Destination address is of Gurgaon, - sector 17C, Gurgaon, Haryana 122007. It is still not delivered, while tracking it showing in transit only, It reached to Delhi on 3rd oct 2014 but after that there is no updates.I have mailed to pune DTDC and delhi DTDC too. Called even customer care numbers too, but nobody respond. Please help me out.
                                  CN No. - P29468535
                                  Please get look into the issue. I am in big trouble. Please help me out in finding the courier.
                                  My courier with POD No Z38732451 was supposed to be delivered at my address, for which i received a mail that the same has been reached at DTDC Office on 31st October 2014 and will be delivered.But today its 16th of November and no information about the same.Being a courier company they are providing the worst experience to customers.Nobody even bothered to contact for the same from DTDC.Request you to please look into this matter as its really a shame for a courier company that more than 16 days passed but unable to deliver package and not even a call received for the same.Please take necessary action against them as i am very much frustrated from their service part.
                                  Regards
                                  Sunil Ahlawat
                                  [protected], [protected]
                                  My courier sent vide reference number F08449486 sent from Trivandrum to Kalanjoor has not been delivered even after 2 days. Even if I had walked from Trivandrum to Kalanjoor, the parcel could have been delivered in 24 hours. Hopeless service from DTDC!!!
                                  Dear sir/mam,
                                  I have booked a courier via docket no.Z37549932 dated 24.11.2014 from delhi to Chennai. When I checked the status of the same on 26th I was shocked that 'no records was found against the docket no mentioned earlier. Then after repeated following with booking office I could find that status is still in transit.
                                  I wonder how could a courier take more than 5 days... till now the courier has not been delivered. Please take immediate action.
                                  my dtdc tracking no. is X11516669. a product was supposed to be delivered to me on 18 november 2014. but i have not got it till now.
                                  when i contacted dtdc about the courier they told me that they have already delivered to another person. this is their fault. it is their responsibility to provide the courier to the correct person. the courier man should have contacted me when he brought the courier but he didnt. its his fault. i want my courier .
                                  i contacted them several time but they are not giving me the proper details..
                                  please help me as soon as possible...
                                  I have sent a courier to USA on 9/12/2014 ... The tracking status is shown as OUT FOR DELIVERY from last 3 days.How can a mail be Out for delivery for 3 days?
                                  SIR MY CN NO-Z42144496 AND COURIER BOOK DATE[protected] AND TODAY 24.12.2014 MY COURIER IS NOT DELIVED AND DTDC COURIER SHOP MAN IS NOT RESPONE IN GOOD PLS HELP ME AND GOOD RESPONE I HOPE
                                  Tracking No.: Z40804248

                                  I have couriered on 14th of jan from jalandhar to ludhiana still the courier is not delivered.
                                  Whenever i call DTDC branch ludhiana they always tell they will deliver soon, sometimes they make excuse that delivery boy has met with accident, even sometimes they will pick my call and keep it on hang.

                                  After while i got the person incharge of Ludhiana branch Mr. Shiv Tyagi[protected] the way he responded like he is doing some pitty on me, doesn, t know the way to deal with customers, when i ask why my courier not delivered, he said they are doing investigation on the parcel.Its almost a month.I m staying abroad i just arranged some gift for my family members.I have spent more money that the gift calling the ludhiana office.
                                  Courier dispatched from jodhpur to pune not delivered
                                  CN no Z47561269

                                  Courier not delivered - Comment #2118525 - Image #0
                                  My courier was supposed to be delivered by 14th of Feb 2015 with courier no. C 58534126
                                  But it was not delivered n when I checked on your website it was saying the courier is delivered n received by the security guard.
                                  I checked up with my security guard n they said they don't receive any parcel unless the resident gave them such instructions on phone
                                  The main thing is dtdc courier delivery man doesn't even bothered to cross check that the courier is delivered to the right person or not.
                                  When I contacted the manager of marathalli branch which is just opposite the arena mall that person says the courier was delivered to wrong address. ..
                                  Dear Sir/Madam,
                                  Please Pay attention
                                  I have sent my 4 boxes of courier from "Bangalore to Ranchi" through one of the franchise of DTDC on[protected]. The courier person told me that he'll deliver my courier with 5-6 working days but even after 5-6 working days he has not delivered my courier. I kept on calling him & he kept on saying me that it'll be delivered within 2 days & in this ways he has delayed it for 10 days. When my friend called him instead of me to inquire for my courier the courier guy said he has not yet sent my parcel. Its been 15 days & I have not received my courier. Even in my tracking id also it's only showing Bangalore. Now the courier guy whose courier services is in the name of "Global Courier services" in J.P Nagar, Bangalore is discarding my phone whenever I am calling him. He is not answering my phone & still I have not received my courier. He has misplaced it. Now I am leaving bangalore withing 4-5 days & i don't know where my Courier services is. The DTDC is really careless.
                                  I request you to please Look into the matter seriously.
                                  Details are Below:
                                  Sent Consignment No- D21143319
                                  Courier to be delivered- Po- Buti, Ranchi. Pin-835217.
                                  Courier services name- Global Courier services.
                                  Contact Person Name/No- Srikanth Gowda/ [protected].
                                  Request you to please take action against him & help me in finding my courier. These courier people first promises that they will safely deliver my services, then they just simply Harass people.
                                  Below I have attached both the receipt One which I have received & the one which he has sent- i.e. Sent receipt
                                  Hi,
                                  My Courier was sent on 03/Feb/2015. It has still not reached its destination. Courier id is Z46662960. Online status is delivered.

                                  Please check.

                                  Destination address: HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600041
                                  Dear Sir/Mam,

                                  We have sent a courier on[protected] against pod no. - Z43753723 from delhi to sant ravidass nagar bhadoi but till date our courier not delivered to our customer so please take a neccessary action from your side because your franchise are not working properly. We are very thankful to you if any action you have to take from your side.

                                  Thanks & Regards

                                  Priyanka Bhatia
                                  Datasoft Compuer Services Pvt. Ltd.
                                  please delivered our courier.

                                  Courier not delivered - Comment #2121933 - Image #0
                                  Courier not delivered - Comment #2121933 - Image #1
                                  Dear DTDC Team

                                  I am trying to figure out where is my courier which was discpatched from chennai on 17 April .

                                  I have tracking no :- C60232155 which is showing Processed & Dispatched from DTDC Facility today, but st john road branch is telling it is gone to chamrajpet branch . I have tried calling this brnach but they are again giving excuse of server problem.

                                  I want my courier as this has important document to be given to our vendor today.

                                  Awaiting reply ASAP & Call back.

                                  Regards
                                  Vikash Singh
                                  City Head - Indiaproperty.com - Bangalore
                                  Cell[protected]
                                  I had sent a courier on dated 25.04.2015 vide document no. K74629278 from Paradeep to Karnal, which was supposed to be delivered on 28.04.2015, but it has not been delivered till date (04.05.2015). On contacting local DTDC office, Paradeep, no positive response is given by them.
                                  Dear DTDC Team,

                                  I had sent a courier on dated 25.04.2015 vide document no. K74629278 from Paradeep to Karnal, which was supposed to be delivered on 28.04.2015, but it has not been delivered till date (04.05.2015). On contacting local DTDC office, Paradeep, no positive response is given by them.

                                  Kindly figure out my courier and arrange to deliver the same at the earliest.

                                  Regards,

                                  Sanjay Kumar Singh
                                  I'm vinoth Rajendran from coimbatore, My courier was not delivered from dtdc Docket no : A31712302 Dated :2/05 /2015, And they put delivered status in website, finally I traced the delivery person and he said he lost the courier, Now I'm helpless, ph :[protected]
                                  I'm vinoth Rajendran from coimbatore, courier docket No :A31712302
                                  is not delivered, and they put the status delivered, I traced the local delivery person of dtdc, he said he lost the courier, I'm having some importent document :
                                  Hi,

                                  My Name is Anurag Meena.
                                  Address is E1003, raheja vista, rajeha vihar, chandivali, mumbai

                                  My Friend sent a courier from banglore on 22nd April. and today is 29th may. its more that a month and I didnt get my courier. I am a software developer and courier was my harddisk and i had very important data in that.
                                  No Z48444856 not delivered to me till date
                                  No Z48444856 not delivered to me till date
                                  No Z48444856 not delivered to me till date. Kindly contact me at [protected] or [protected]@gmail.com. thanks
                                  A parcel have been sent to me by my company staff on June 4. The tracking id is 'B22132683'. Tracking status shows that it reached my city on June 8. But I haven't received it yet.

                                  I tried contacting the city branch([protected]) and state brach office([protected]). The city branch is not attending any calls and the other number is invalid.
                                  I am supposed to recieve a courier with tracking ID Z58309630. The courier was dispatched on 18 Jun 2015 from Bahraich Hyderabad.

                                  I am following up with the courier company trough mail from past 4-5 days but there is no response except confirming my address.

                                  Kindly look into this, the parcel is really important for me.

                                  Sandeep
                                  [protected]

                                  DTDC — NO DELIVERY LETTER

                                  ATTEMPTED Z51815966 BILL NO

                                  Not yet received parcel D22379276

                                  My parcel no D22379276 is not yet received. Destination is faridabad. Please inform me where is the parcel nw. It is my birthday gift n it has not delieved yet. Please send it soon.

                                  not receiving consignment

                                  Sir My package had been dispatched from noida on[protected] through DTDC Courier having POD No.- Z33994347 not yet receive.plz take a proper action.
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                                    bshete
                                    Aug 25, 2014
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I have very bad experience about this courier services. When I read through complaints board then I realize how bad service provider it is. Our complaints it about chakan, Pune and Pune branch. This guys really don't know about the process and committing wrong information to customers. Our shipment P28787118 supposed to reach by 20 August 2014 at destination but it started to delivered on 20 august 2014 then you understand the result. Please review their process and everybody should file components to closed this offices.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    parcel P51302514 displays status as 'Returned Parcel Received at Facility' on 7th June, 8.15AM. Till now the parcel is not returned to the origin (My Company) from where the parcel was picked up.Also, it states that- area (Solapur) not serviceable, which shud have been notified while collecting the parcel itself from me. Need my parcel back at the earliest to my company address and refund the money ASAP.

                                    P28787118-Chakan office and Pipri office - Comment #3455207 - Image #0
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                                      anupamonline12
                                      from Mumbai, Maharashtra
                                      Aug 25, 2014
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana

                                      Hi, I have had very bad experiences with the Gurgaon branch of DTDC. Firstly as a customer, for queries related to consignment e.g. its status, I have been never able to reach out to the branch over the phone. The number mentioned in the website probably doesn't work and I always get busy tone no matter whenever I dial. Secondly the delivery is never on time and and this is unacceptable as it is not expected from a company like DTDC. At one instance a parcel couriered by my family to my office address and mentioned my name and mobile number as recipient, was handed by the delivery boy to one of my colleague without my knowledge. My colleague handed over the parcel to me. This is a serious concern for DTDC as the delivery boy was not responsible enough to hand the parcel to the intended recipient by verifying his/hers identity. It might have resulted in loss of the parcel. I would like to request the management of DTDC to look into this matter and try to streamline the delivery process as well as the operation of the Gurgaon branch as I personally feel that DTDC is a trustworthy company for us and I never had any bad experience with any other branch. branch details below: SHOP NO. 51, 52, 53, OLD DELHI ROAD, OPP MARUTHI GATE NO.2, GURGAON, GURGAON - 122015 Phone: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        priyalokesh
                                        from Cuddalore, Tamil Nadu
                                        Aug 25, 2014
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear Sir, I have couriered a parcel on 7.08.2014. Still it has not been delivered. They are not even properly responding to my cal. Details : Consignment no - C54543904 From : Priyadharshini.B, Madhavaram Chennai 51. Tamilnadu To : Manjunath.B, D - 3 - 5, Sugarmill Quarters, Cheyyar co-op sugar mill, Cheyyar, 604407, T.V.Malai Dist, Tamilnadu. How should i proceed with this. Please help me
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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