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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 511

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G
geetidr
from Mumbai, Maharashtra
Jan 29, 2015
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Address: Gurgaon, Haryana

I have sent the courier to Mr. Navneet kumar at the address Daiichi sankyo India pharma pvt ltd. But It s received by Maxlife company seal. Please look into the matter. The papers inside were very urgent. The consignment Number is P30614940. Please look into the matter otherwise I m going to file complaint against DTDC in consumer forum.
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    priraj92
    from Coimbatore, Tamil Nadu
    Jan 29, 2015
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    Address: Madurai, Tamil Nadu

    Sir,
    This is raja from madurai.My company sent me a offer letter on 19th january but still i am not receiving the cover.Because of this i cant able communicate with the company.This is very disappinted to me.I called the customer care also but no one is not picked the phone.My consignment number is b[protected].And the address is 4/144-1, sandhana mariamman street, sasthiri nagar, oomachikuam, madurai-625014.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Shaheenrasool
      from Noida, Uttar Pradesh
      Jan 29, 2015
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      Address: New Delhi, Delhi

      I have been fooling around by your people from Noida office. This consignment is not getting by them. The courier was sent on 15th Januray to Srinagar from where it was to be sent to Sopore (193201).
      It has been so long since this courier is sent but everyday after calling your people i am getting same answer that Mr.A is responsible or Mr B is reponsible.

      Could you please tell me where is my courier????? ... I will take strong action otherwise.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Shyam Sundar12345
        Jan 29, 2015
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        Address: Bangalore, Karnataka

        This company has got a special charge for delivering my Bank documents under EXPRESS DELIVERY scheme. The delivery hasn't yet been delivered under the estimated time line Nor they haven't responded to my emails and phone calls. I missed submitting one of the important document required to submitted under the required timeline.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          shabini
          Jan 29, 2015
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          Address: Bangalore, Karnataka

          Dear DTDC, Below are the consigment numbers. I have NOT received any consignment but still online it is updated as Delivered. Many times this happned. But this time it is too much and for 3 consigments. Same address, same name and same person. But just simply updated status at 2.35, 2.40, 2.45 on 28th Jan 2015 RANDOMLY. I challenge you to give the proof for delivery. Z47324879 DELIVERED Wed, Jan, 28, 2015 02:35 PM BANGALORE Z47324880 DELIVERED Wed, Jan, 28, 2015 02:40 PM BANGALORE Z47324881 DELIVERED Wed, Jan, 28, 2015 02:45 PM BANGALORE Regards, Shashi Bangalore
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            saurabh_ciao
            from Hapur, Uttar Pradesh
            Jan 28, 2015
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            Address: Ghaziabad, Uttar Pradesh

            Hi, I would like to highlight a very unprofessional and careless attitude of your courier staff. We had send a courier air way bill no K75768831 on 19 Jan 2015 from Kalyani, West Bengal to Sector-6, Vasundhara, Ghaziabad, Uttar Pardesh. Till today we have not received and intimation from your courier people based in Ghaziabad from online tracking system it shows that the packet arrived at your Vaishali, Ghaziabad franchise on 21st January 2015 but so far we have not got any news regarding our packet. On our further investigation we found one of the contact number's of your DTDC franchise in Vasundhara sector-6. I contacted them and they are not willing to deliver the packet to our residence instead he said "that he can not deliver the packet as it is damaged and there is no point delivering it". I would appreciate if you could take stern action against this kind of attitude of your staff and franchise. Kindly update me about the status of my courier ASAP.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              BHARAT gaikwad
              from Bengaluru, Karnataka
              Jan 28, 2015
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              Address: Belgaum, Karnataka

              Hi, My Consignment no. X09539052, Dt. 24.01.15 dispatch from mumbai but not yet received. I already told in belgaum branch, Mumbai branch & Bangalore branch but still not any reply from your end. So, when we will receive my consignment. not any reply from DTDC customer also.
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                V
                vineetamp
                from Pune, Maharashtra
                Jan 28, 2015
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                Address: Pune, Maharashtra

                Team Dtdc, Consignment no- z44671360 is not delivered yet. Nobody is responding and misbehaving with me in Pune branches and master franchise. This is the worst service I have never seen. Pls help to deliver today at any cost. Address is below- Flat no.-8, block-5C, visawa gharkul society, near ccd, dp road, aundh, pune- 411007 Mob- [protected]/[protected] Shipment Dates Origin: ASHOKNAGAR - DELHI Booking Date Tuesday, January, 13, 2015 Status ATTEMPTED Destination: PUNE Status Date Wed, Jan, 21, 2015 12:00 AM
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  vijesh_mp
                  Jan 28, 2015
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                  Address: Bangalore, Karnataka

                  Hello, Am Vijesh, writing from Bangalore, Karnataka.I had booked a parcel on 20th Jan 2015. The service chosen was DTDC Plus and the consignment Number is V20064965.I have booked this from DTDC Courier & Cargo, Begur-Koppa road, Yelenahalli Village, Bangalore 560068. The Chanel Partner is Umesh T.Problem:The parcel was supposed to be delivered to Calicut, Kerala on 21st Jan 2015 or at max 22nd Jan 2015 as per the service and fees that I had paid. I had purposefully chosen this service as my brother was traveling abroad on 23rd Jan 2015 and has to receive this parcel well before that. On tracking the parcel I found it was routed to "Delhi" initially and came back to Bangalore after few days and today, on 29th Jan 2014, it is in Calicut, Kerala.I did frequent followups with Umesh but he didn't bother to call me and update the situation.Last day when I saw that the parcel is routed back to Bangalore, i informed Umesh to route the packet back to me as my brother has already traveled. He agreed up that, but today again when i checked the status the parcel has reached Calicut, Kerala. I again called up Umesh, but he was behaving irresponsibly and didn't bother to take up the responsibility of this bad service and bad commitment to the customer.Why do you bother to give wrong commitments to the customer if you can fulfill those. Shame on such a big chain of service.I need compensation for my time and the trouble that your franchisee has given. Chanel partner Umesh's Contact details is as follows.[protected] +91 [protected]Hope, at least this complaint will be considered and necessary action would be taken to rectify this issue.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    sumit04kumar
                    from Ranchi, Jharkhand
                    Jan 27, 2015
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                    Address: Siwan, Bihar

                    I have been booked a consignment from Bangalore to Siwan on 19.01.2015 but it is still not delivered to me.The shopkeeper said that it will be delivered within 3 days.My consignment number is V20445521.on website it is showing to Patna apex since 21.01.2015.I contacted to Patna Apex but they are saying that they have not received the consignment.Kindly send my consignment as soon as possible.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      vaibhav garg
                      from Didwana, Rajasthan
                      Jan 27, 2015
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                      Address: Agra, Uttar Pradesh

                      it is to inform you that i have send two consignment to agra and dehradun but it is not yet delivered to their destination.due to this delay i am facing financial as well as mental problems.please send it as soon as possible.if it was not delivered upto tomorrow then dtdc have to pay all my financial loss. my consignment number is:G90124853, G90124854 thank you
                      +2 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        mudipalle
                        from Coimbatore, Tamil Nadu
                        Jan 26, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Sir, I have booked a courier on 22.01.2015 with C.N. No. H36853398 to Sri. V. Gurava Reddy, 18-4-12, Railway Colony, Tirupati-517502, Chittoor Dist, A.P. and the same has not been reached till today (27.01.2015) i.e. after lapse of (5) days. Kindly take an immediate action to deliver the courier otherwise I will have no option but approach the Consumer Court.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          khan86ster
                          from Kolkata, West Bengal
                          Jan 26, 2015
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                          Address: Gandhinagar, Gujarat

                          This complaint is regarding AWB No: D21241003I booked a package from online seller eBay on 17th of Jan'15 and it was shipped through DTDC by the seller. It was supposed to travel from Pune to Gandhinagar. It travelled from Pune on 20th of Jan'15 and reached 'AHMEDABAD APEX, AHMEDABAD' on 21st of Jan'15. But for some unknown reason it is not getting dispatched from there and getting delivered to my address. Upon contacting your customer service they told they have no clue about the package. Upon contacting your Asst Manager at AHMEDABAD APEX, AHMEDABAD Mr. Nayak, he told me that my area is NOT SERVICEABLE under their network and they can do nothing about the delivery. I want to know the reason behind this kind of inconvenience caused by your courier service. If my area is not serviceable, why the receipt counter rejected my package on the very first place?? Otherwise why your manager is denying to provide the service he is assigned to provide.I request you to look into this matter very seriously and provide a resolution, otherwise I will be compelled to take this matter to the highest level.Thank you in advance.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            singh ashish
                            from Delhi, Delhi
                            Jan 26, 2015
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                            Address: New Delhi, Delhi

                            Hi, Sir I have not receieved the above courir no which is being despatched from Bangalore on 22/01/2015.In status it is showing that the adrress is not sufficent .But the address is right and corrcet Look Like the man doent went to the address as mention.Also i have mention the cell No of the receipent Too please help me in this regards Thansk Bhupendra Singh [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              sunil57
                              from Raikot, Punjab
                              Jan 25, 2015
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                              Address: Ludhiana, Punjab

                              I have booked consignment no. F08822209 containing books on 17th Jan 2015 to reach at IIIT Allahabad. I contacted at Ludhiana office and they told that the consignmnet will be delivered on 25th Jan 2015, but so far it has not been delivered. My daughter has to prepare for exams. She has to suffer a lot for this.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Dear DTDC,

                              I booked a parcel on 19.03.2015 from Gurgaon to Jamshedpur . But still i have not received my consignment till . My Consignment number is: Z51526406

                              Even the customer care executive is not helping us


                              I am highly disappointed the services rendered by DTDC

                              Kindly do the needful to ensure that i receive my parcel in a proper condition and at the earliest


                              With regards

                              Prashant Krishnan
                              Mob: [protected]
                              email:[protected]@tatamotors.com
                              A consignment was booked on my name, Archana Gupta vide Docket No. C61185909 dated 10.06.2015 from Tirupur to Hyderabad.

                              It starts from Tirupur to Hyderabad and reaches to HYBD and instead of out for delivery it goes to DELHI and again next day on 12.016.2015 it comes to HYBD and stays with Chandanagar Branch/Franchisee from 12.06.2015 till 16.06.2015 without caring for delivery.

                              I try to reach to the Chandanagar Branch on Landline no.[protected] and also mob.[protected] all these days to request for delivery but NO ONE LIFTS THE PHONE.

                              I try to report to HYBD Customer Support no.[protected] but NO ONE LIFTS THE PHONE .Luckily I get the CS no. on 15.06.2015 and he lodges a complaint and sends a compalint no.00443965 but thats it no action taken.

                              I write an email about it to customer support also on 15.06.2015 but no reply.

                              I visit your franchisee at Miyapur X Road which is responsible for delivery, they say we haven't received the consignment .We will do HOME DELIVERY at the given address once it arrives (as it will do a favour to me by doing home delivery which happens to be the address of the consignee).

                              We lodge a complaint with you and get a reply at 11.23am on 16.06.2015 that by evening it will be delivered.And see where it is getting delivered!!!.

                              THE CONSIGMENT HAS NOW BEEN BOOKED TO JAIPUR.

                              What a ridiculous service DTDC is providing.I am amazed how you all work and deliver the things with such carelessness.

                              If by today evening it is not delivered I will take you to Consumer court.
                              Consignment no. D22981765 despatch from dtdc Pune on 27th April, 2015, meant for Delivery at Aizawl was not delivered till today, i.e. 12th July 2015.
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                                swapnil2371990
                                from Mumbai, Maharashtra
                                Jan 25, 2015
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                                Address: Mumbai City, Maharashtra

                                THIS WAS MY ORDER NUMBER OF SHOPCLUES ONLINE SHOPPING FROM INTERNET AND TRACKING NUMBER IS D21056481 AND SAME ANOTHER PRODUCT OF SHOPCLUES ORDER NUMBER 33457857 AND TRACKING NUMBER IS D21109963... THE PRODUCT IS DELIVER ME AFTER MANY DAYS...THE PERSON WHO CALL ME ON CERTAIN PLACE FOR 1ST DELIVERY TO DELIVER ME THE PRODUCT... AND ANOTHER PARCEL COME AT ANOTHER SLOT...HE CALL ME ON HIS OFFICE WHICH IS 20 MIN LONG DISTANCE FROM MY HOUSE AT CERTAIN PLACE TO DELIVER ME THE PRODUCT...FROM CERTAIN NUMBER HE HAS CALLE ME THAT NUMBER WAS ALSO REACHABLE... I WANT TO COMPLAINT THIS DTDC SERVICE ...THAT WHENEVER I RECIVED THE PRODUCT SHOULD BE DELIVER TO ME AT ON MY HOUSE...WHICH I PROVIDED ON MY ADDRESS... I M APPERCIATE ANOTHER COURIER SERVICE...ECOM, RED EXPRESS, , BEST OF BEST BLUE DART...DELIVER ME THE PRODUCT ON TIME AND ON MY ADDRES...NOT SUCH LIKE AS DTDC...PLZ I WANT TO COMPLAINT ON DTDC SERVICE
                                Complaint marked as Resolved 
                                my complaint has resolved...thanku indian consumer complaints...because of u rhelp i had get truely satsfaction...
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Nitin kumar jangid
                                  from Manoharpur, Rajasthan
                                  Jan 24, 2015
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                                  Address: Jaipur, Rajasthan

                                  I sent a courier through dtdc on 19 jan 2015 from jaipur to gurgaon, but the status says it has been attempted. I inquired at jaipur office and i was told to ask the receiver to collect it from gurgaon office. When receiver asked about it at gurgaon office.They said there is no such courier received. It was my first courier through dtdc. this is highly unprofessional service. I would not recommend dtdc to anyone.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    RIMA@1234
                                    from Pune, Maharashtra
                                    Jan 24, 2015
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                                    Address: Bangalore, Karnataka

                                    Hi, This is with reference to Tracking # Z44142070 of courier received on 23rd Jan 2015 at IBM MTP Bangalore . One item (Tata Photon Dongle ) is missing . Please investigate & confirm on below : Contact # [protected] Alternative Contact # [protected] Email : [protected]@gmail.com Waiting for your Call ... Regards RIMA
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      arunrda
                                      from Bengaluru, Karnataka
                                      Jan 24, 2015
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                                      Address: Bangalore, Karnataka

                                      Tracking no: B17118614 courier has been sent on Jan 14th 2015 it been 10 days no courier I received. I check in there wwebsite tracking no result come ups. I called customer care, instead of giving solution they are giving three other numbers and asking to call them telling they are there franchise office ridiculous why the hell they have customer care. Then finally I end up finding someone they are telling its rerouted and so they returned back, I am confused what is rerouting they are saying there are not the right person to send, now they sent to other part of bangalore. Again I have to follow up to track it and now its in utralli and they are saying you have to come and collect it, driving 30km from my place. They accept is there mistake but not resending the courier. Can owner of the compnay or someone check this isseu of how irresonsible they are and I wanted to file a consumer case against them they are important project document because of which my work is stopped Never send a courier via DTDC worst service ever. They dont have any complaint system in there company where someone can act on it.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        rahul021989
                                        from Chennai, Tamil Nadu
                                        Jan 23, 2015
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                                        Address: Bangalore, Karnataka

                                        my consignment no.B15156872 i parcel it to delhi but it come back because of false reason now my parcel is missing from dtdc courier services ..when i contacted them they are giving me dates to come each and every time please find my parcel or else give me money
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        I sent an some urgent medicines which were suppose to be delivered in one day on 13th of may from Coimbatore to Kottayam Malayala Manorama Office Address (Reference No:C[protected]. Till date not only the Parcel is delivered nor any calls. When i contact the concerned DTDC Customer support they don't have any idea and saying it might get delivered in some days. Is this the service you people provide DTDC?? So pathetic. There is no use of contacting the CEO of DTDC also when the service response itself is like this stupid. Horrible experience, never in my life me or my friends will be part of your irresponsible and pathetic service.
                                        I sent an some urgent medicines which were suppose to be delivered in one day on 13th of may from Coimbatore to Kottayam Malayala Manorama Office Address (Reference No:C[protected]. Till date not only the Parcel is delivered nor any calls. When i contact the concerned DTDC Customer support they don't have any idea and saying it might get delivered in some days. Is this the service you people provide DTDC?? So pathetic. There is no use of contacting the CEO of DTDC also when the service response itself is like this stupid. Horrible experience, never in my life me or my friends will be part of your irresponsible and pathetic service.
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