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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 515

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S
shaikvijay
from Coimbatore, Tamil Nadu
Jan 7, 2015
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Address: Hyderabad, Andhra Pradesh

I sent a package to trivendrum kerala on 3/1/15 from dtdc kothapet hyderabad which contained 60 chocolates in it which were brought from USA. They gave me a CN number asked me to track online. after 2days on 5/1/14 when i entered the tracking number on web page.it didnt show any thing. i called many dtdc numbers ([protected]-dtdc kothpet,[protected],[protected],[protected] but no one picked up the phone. I tried for continuously 2 days. no one picked up the phone. on 7/1/15, i received a call from trivendrum saying that they received the package. when they opened it, they could find only 50 chocolates in it. 10 chocolates were stolen from it.
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Aug 14, 2020
Complaint marked as Resolved 
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    ASHIM ABHINAV EKKA
    Jan 7, 2015
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    Address: Bangalore, Karnataka

    My consignment no. D21003383 was received at the destination with half of the items missing. This is the worst ever service provided by a courier company. I've tried reaching customer care no., but there is no response. I've sent e-mails to css.[protected]@dtdc.com and css.[protected]@dtdc.com, but there is no response. Please do something at the earliest.
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      rttan lal
      Jan 6, 2015
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      Address: New Delhi, Delhi

      Der sir, I want to return my item Please find the item attachment of item and return back because this item is not traceable and not reach the deadline caustomer is not accepted tihs item so please return my item The buyer has requested for a refund on 25-Dec-14, stating that the item was not received by the delivery deadline. Courier name:DTDCAirway bill number:Z42400910Remarks:Thanks Castomer Shiping Address: Jayant Parimal Plot no 153, Kalhar Exotica, Behind Shukan Palace Bungalows Near Science City, Sola Road Ahmadabad 380060 Gujarat Thanks. Kabirenterprises Delhi Bijwasan-110061 Ph. [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        kevin liang
        from Mumbai, Maharashtra
        Jan 6, 2015
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        Address: Kolkata, West Bengal

        my friend just send me a courier from Haryana and the courier man came to my house around 5:30 to 6:00pm. He came to my house with out call me or informing me, and at that time i was not at home, beside my sister was, so he just called me from out side my house and my sister did not heard him.She heard him at third time when he was calling. When she receive the package the courier man keep on yelling at her and acting very rude. He was taking like as if he is threatening and he was warning her to open the door when someone call... My point is he shod have informed me before coming to my home, and DTDC shod keep some men with standard or at least teach there men how to treat their client/costumer... my dtdc packet serial no. 0213123 and my c/n no. D21105858
        Aug 14, 2020
        Complaint marked as Resolved 
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          D
          Dr'Priyabrat Rath
          Jan 6, 2015
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          RECENT UPDATE OF COURIER TRACKING

          Address: Kottayam, Kerala

          HELLO SIR, MY CONSGNMENT NUMBER IS R16930927 I WANT TO KNOW THE RECENT STATUS OF MY COURIER, RECENT TRACKING RESULT SHOWS STATUS OF 5/1/2015 PLEASE KINDLY UPDATE THE RECENT STATUS OF MY PARCEL WITH CONSIGNMENT NUMBER R16930972 FROM:DR.PRIYABRAT RATH...
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          shaikvijay
          from Coimbatore, Tamil Nadu
          Jan 6, 2015
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          Address: Hyderabad, Andhra Pradesh

          i have sent a package on Saturday. From Hyderabad to Trivendrum. I was given with a tracking number i.e., H40051676. But when i entered this CN no. today after 3 days It's not showing any thing on the dtdc website. When i called dtdc hyderabad no one picked up the phones. The numbers are.. [protected],[protected],[protected]. Please let me know why was i given with the tracking number when it was not working on website? vijay [protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            D
            DK TANEJA
            from Gurgaon, Haryana
            Jan 6, 2015
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            The above consignments were booked on 2.1.2015 and on 30.12.2014, respectively from New Delhi, through DTDC courier. It is a matter of regret that the consignments have not been delivered at destination, so far. Kindly look into the matter, and revert. D.K. Taneja [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              DK TANEJA
              from Gurgaon, Haryana
              Jan 6, 2015
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              Address: New Delhi, Delhi

              The above two consignments were booked from Delhi for Ludhiana on 30.12.2014. It is a matter of regret that till today, consignments have not been delivered to destination, inspite of paying such hefty charges paid to your company. Please look into the matter, and revert. D.K. Taneja [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                J
                j_oj
                from Mumbai, Maharashtra
                Jan 6, 2015
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                wrt consignment no:Z43806859, your delivery staff nor ur cochin office contacted me, instead handed over the courier to the security. After checking ur online site, came to know and collected the same late night. Do you think, is this the right way of delivering the consignment to consignee? you are not suppose to deliver the any consignment to anyone else without confirming from the consignee.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  I
                  indchin
                  from Bengaluru, Karnataka
                  Jan 5, 2015
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                  Address: Bangalore, Karnataka

                  sir, I bring to notice you that my parents placed an order to courier a box containing cloths and eatables from Jaipur to Bangalore on 10th of november 2014. I didn't received the courier on time. i myself collected it from your DTDC Courier shop located in HBR Layout 4th cross. when i opened the box it was a long cut in the edge of bottom of the box and my parents told me that they kept a dry fruit packet also but i didn't found n the box . The cost is approx about 700 Rupees of the missing item. After so many efforts when i didn't found it i just saw the outer packing of the box then i realized that someone in DTDC cleverly opened this box and make thefting because in the outer packing their also a long cut and on it taped to cover the cut with DTDC Green color tape. Bill receipt and the photograph of the box attached. sir, I send this complaint twice to your branch manager of HBR layout, Bangalore to resolve this issue but their is no response from his side.So i forward that mail to you also.His number is [protected].sir from the date to till now i didn't get any response from your company side.I hope I get your response soon.
                  +3 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    gauta18
                    from Bengaluru, Karnataka
                    Jan 5, 2015
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                    Address: New Delhi, Delhi

                    Dear Sir PARCEL WAS BOOKED ON 28TH NOV 2014 AT SHAHPUR JAT, NEW DELHI VIDE AWB NO V19602951. PARCEL DESCRIPTION : PACKED IN DTDC BOX ( RS 80 ) CONTENTS : HARD DISK CONTAINING LIFELONG DATA OF A PERSON DTDC REGISTERED COMPNAINT ON 08TH DEC2014 : REFERENCE NO 8072 STATUS : PARCEL STILL NOT FOUND PLEASE HELP !!! WARM REGARDS GAUTAM DALMIA [protected]
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    RECIVED A CALL FROM A PERSON CLAIMIMG HIMSELF TO BE A SENIOR EXCEUTE FROM CUSTOMER COMPLAINTS OF DTDC .
                    HE REQUESTED FOR MY CREDIT CARD DETAISL TO CHARGE RS 10 FOR SPEEDPOST WHICH I DECLINED TO OFFER
                    STRANGE REQUEST CALL LOOKS SUSPICIOUS

                    PARCEL CONTAINING HARD DISK LOST - Comment #2100116 - Image #0
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                      S
                      sksamal
                      from Delhi, Delhi
                      Jan 5, 2015
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                      Address: Pune, Maharashtra

                      Dear Sir The captioned consignment addressed to my self was returned undelivered on 22/12/14. When I contacted Chinchwad office on 23/12/2014 I was informed that it will be delivered on 24/12/2014 as delivery boy Shri alikar ([protected]) is on leave. When I contacted on 24/12/14 I was informed that the courier has been returned to Pimpri office and I was advised to contact Pimpri office at [protected]/44 however, I found no one is picking the phone at Pimpri Office. Then called back Chinchwad office they informed me that they can do nothing and gave me contact no of Mr Milind([protected]) who in turn gave me contact no of Mr D Kamble ([protected]) who informed that courier will be delivered on 26/12/14 as 25/12/14 is a holiday contact the Pune regional office for same and I was advised to contact Mr Kranti at [protected] but he was not picking the phone.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        M
                        maverickrao
                        Jan 4, 2015
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                        Address: Ghaziabad, Uttar Pradesh

                        We were supposed to receive a courier from my mother in law from panagarh, west bengal. Containing my wife's (Meenakshi Datta Rao) aadhar card & a cheque in my wife's name amounting INR 4, 500. The courier (AWB: K[protected] was placed on 26th Dec 2014 & showing delivered on 30th Dec 2014 as per copy of DRS attached. When we didn't receive the courier & enquired at shipra sun city, Indirapuram, Ghaziabad branch on 3rd Jan 2015, they said DRS copies dated 30th Dec 2014 have been transferred to main branch & we will get a copy shortly for verifying our case. I came back in evening & saw attached DRS copy & was shocked seeing fake signatures of my wife 2nd from top. It was certainly done by staff as M of meenakshi entered at consumer name & address matched M of signature so both were done by same person handling delivery. It is a fraud case & liable for police action, which i will be doing on monday after getting to hear branch enquiry done by Mr. Aakash - [protected], [protected] (Branch head). We want a strict action on this. Regards Pramod Rao [protected]
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                          P
                          Pabbaraju
                          from New Delhi, Delhi
                          Jan 4, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          Number of pieces to be delivered =2 Received only=1 Service type : Lite-air cargo 2 boxes from Henley - London invesco office was shipped on October 6th 2014 to invesco Hyderabad private limited. But we received only one box. I have enquired with the DTDC HYD people and heard to different answers. Please action to this complaint as soon ad possible.I hope to hear back soon on this.
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                            Kiran Kumar Chebrolu
                            from Hyderabad, Telangana
                            Jan 3, 2015
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                            Address: Warangal, Andhra Pradesh

                            Hi, This is regarding the AWB/ Consignment Number H40141110, the packet was opened and the product was cut in this process, the product worth Rs6000/- has become unusable now. How come the packet be opened without our permission Who is going to repay the amount now. Thanks, Ranga rao.P
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Ongole ssms
                              from Hyderabad, Telangana
                              Jan 3, 2015
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                              Address: Prakasam, Andhra Pradesh

                              I HAVE SENT DTDC PLUS COURIER COST OF R s.150/- TO HYDERABAD ON[protected] TILL NOW IT IS NOT RECEIVED BY THEM . IF WE CONSULTED WITH DTDC STAFF THEY ARE IRRESPONSIBLE.PLEASE TAKE SEVERE ACTION REGARDING THIS. POD. NO : V20377738 FROM M K K DURGA RAO ONGOLE [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                G
                                GDSHRI
                                from Delhi, Delhi
                                Jan 3, 2015
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                                Address: Chittoor, Andhra Pradesh

                                LAST MONTH COURIER WEDDING CARD RECIEVED AFTER MARRIAGE (TIME TAKEN FOR BOOKING AND DELEVERY 7 2 DAYS) ASKED DELEVERY PERSON ABOUT DELAY AND HE REPLIED THERE WAS NO SERVICE / LETTERS ON THIS ROOT/AREA FOR SINGLE POST AFTER GETTING THE NO OF / BULK LETTERS WE WILL DESPATCH
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Dear Concern, On 24th Dec'14 i had Courier one document (Cover) With Docket # H40142484 In TIRUPATI to SBI, INDUKURPET Branch-524314, Nellore(Dt), And paid for Courier charge Rs:30/-

                                And courier was return back to me On 03rd Jan'15 ..
                                My self called to Office and said that there was no courier service to that place, And RETURN BACK THE COURIER .

                                At the time of Courier booking at main branch near Govidaraja swamy temple branch " No one informed / said there was no courier Service for the above address,

                                Due to the negligence of Booking persons at Office ... Customer affects the Delay of Sending the Documents ...And Also loss of Booking amount .

                                Pl. Avoid this type of issues to customers,
                                I Want My courier status my cc no. Z56674686 and the courier showing on your site. but still I'm Not Receive my Courier .Why??
                                Your service Very very bad.
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                                  Aravind Bhat
                                  from Bengaluru, Karnataka
                                  Jan 3, 2015
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                                  Address: Bangalore, Karnataka

                                  We are an NGO, We have sent a courier to Lucknow vide AWB# B14562754, It returned from there saying office closed but till today we have not received the courier back. If we call the local agent who is holding the goods all the time he gave fake promises and couldnot deliver the goods and the delivery boys who came to deliver other courier to us they said that it was opened. Hope its the correct place to complaint as consumer else please let us know where we can raise and resolve our issue
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                                    DSNWAP
                                    from Delhi, Delhi
                                    Jan 2, 2015
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    Docket No.Z38008119 dtd 25.12.2014 Booking from S J Express, Noida Delivery address: G-16, Majnu ki tilla Delhi-110054 M No.of receiver: [protected] I am chasing for above docket from last 3 days but till today not delivered the said document. online tracking shown delivered but fake information feeded by your company as agreed by S J Express. Pls delivery the document tomorrow positively other I will go to consumer court. to Delhi D S Negi M No. [protected], [protected]
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                                      K
                                      KrishnaMPrasad
                                      Jan 2, 2015
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                                      Address: Chennai, Tamil Nadu

                                      I contacted DTDC PALLIKKARANAI MASTER FRANCHISEE([protected]) person for an early delivery(because parcel was out for delivery and I need the parcel before 5 PM as i have plan to go out of Chennai with family) but DTDC person started misbehaving and told they will not deliver the parcel even though parcel is out for delivery. That person have also stopped the person for making the delivery. Please help me to get my parcel.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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