DTDC Courier & Cargo Complaints & Reviews

I have booked one important letter from karur to chennai on 13/01/2015 ref no c57737354. They assured me it will be delivered by 14/01/2014 .but till today it is not delivered to the party. while contacting your branch today at karur no responsible reply was received from them. Please take immediate action to avoid legal actions for my mental worries.

Hello DTDC Courier. Our Product is a Alian 3D Cardboard and i am regular service on Ebay and DTDC Courier Service but our many Product is not regular shipment to DTDC Courier I min. (Damage Product, Product is not received on Client and many Problems To DTDC Courier. and Belowe Tracking Number is Our alian 3D Cardboard is Not Received To Client Tracking No.: A30873746 This Product is Dispatch to Anand to Date:10th January 2015 But your Last Status is 11th january 2015 in Ahmedabad Please Check this as soon as posibale. I wait your positive Responce. Thanks & Regards, Savan Nandaniya. HR Manager At Alian Software. Contact No. - [protected]

Ref: CN No- Z43296005 Complaint No- 14960 I had couriered a packet through DTDC courier from Ghaziabad to Bhilwara 7 days back. I was promised it will reach within 2 days. Now it has been 7 days and DTDC officials do not have a clue of whereabouts of the packet. The packet first reached their Bhilwara franchise then out of nowhere reached their Ajmer franchise. Since past 6 days it has been pending with Ajmer franchise and even they are not sure where the packet is. Their customer care officials -[protected] never take calls. The staff at their franchise is too rude to listen to your query. I had also dropped mails several times on their official ids but there has been no revert. The situation is so grave that noone knows where the packet is. Highest sense o[censored]nprofessionalism

Dear Sir, Please update me why my consignment-V20690920 not delivered till time. i booked 15 jan 2015 (New Delhi to Baroda) in your supper fast Service(Prime Time) but its not delivered... please sagest me what i am doing ???? I am very upset... Regards Sarvesh-[protected]

I dispatched 1 courier from Mumbai (Borivali east) to Panji, Goa on 15.01.2015 (Thursday) vide Consignment no. V20540448. Since courier was Urgent, I asked DTDC office to deliver in express service, if any they have. To which I was informed that they have DTDC Plus service, which will SURELY deliver NEXT DAY (16.01.2015 - Friday) before 12.00noon. I opted for this DTDC Plus / Blue service and PAID AS PER THEIR RATE CHART for DTDC Plus / Blue. But the courier was not delivered on next day i.e. 16.01.2015 (Friday) as per their delivery schedule. Also till 17.01.2015 (next to next day) 12.00noon it was not delivered. Today 17.01.2015 (Saturday - 3rd day) at around 4.30pm, I tried tracking the consignment. And to my surprise it still shows shipment ready to deliver (last time is 10.15am of 17.01.2015). The status is still not showing as shipment Delivered. I have attached screen-shots for this. To check status of delivery on 16.01.2015 (Friday) I was following up with the DTDC office, but all the time what I got is UNSATISFACTORY ANSWERS. Courier was given at - DTDC - 137/ A, Sindhe Niwas, Shop No 1 And 2, Carter Road No 6, Borivali East, Opposite Platform No 6, Mumbai - 400066. Tel.: +[protected]. Consignment no. is V20540448 dated 15.01.2015. I need full refund of the amount paid to DTDC for their Plus / Blue service and also compensation of loss of time and mental disturbance occurred to myself and the recipient due to late delivery of the parcel by DTDC courier services. - Manoj Mehta.

consignment number Z43679148 my contact number [protected] They missed my parcel which was v important and urgent so I want to logged a complaint against this worst dtdc courier. .also take serious action against this dtdc courier. .. thanking u

I parcel My goods via P30374224 consignment but my goods were stolen from inside and I received only 1 item of my courier. Its really pathetic. We are paying you money for your service and this is what we get. Please look into the matter if you do care for your reputation and trust of consumer

dear officer, CN No, B15697770, parcel from bangalore to yellapur, it suppose to reach today(very importent parcel), dtdc has been send it to diffrent location, and if i call them now, they are talking some , im really unhappy with ur service. because of 1 day i had lost my so many business deal. i told them clearly send the parcel to very fast and secured maner, but they took it lightly... pls help

Dear all, One urgent document for bank submission has courier service from Thane vide docket number M14183964 dated 12/01/2015 they told that this will reach next day so they charged Rs. 60/- whereas other courier company normally charge approx Rs. 30/-. Today is the third day end still i am following many numbers and complaint given to the customer care by email still no one care about the complaints. Just now i come to know that still my documents lying at camp office and i doubt tommorrow also they are going to deliver it or not. This is the phetetic service i got from any other courier company. All call center number are too busy branch land lines are just ringing nobody attattending the calls.

Hi, My family couriered one letter from Patna to Bangalore and it is marked as urgent and has to be delivered in 2 days. They also charged extra amount to deliver fast, but today it is 4th day and still i have not received the courier I am tired of calling them but still no response, It is urgent as i have to submit the letter by today and now i am helpless DTDC, you are the worst courier people i have ever encountered with To whomsoever it may concern Can I know when i will receive it or will not, so that i should proceed for legal action Hope to deliver by tomorrow. Thanks Prashant

Hello, I had to get some documents urgently, so my mother sent to me by DTDC . Tracking number M13751489 . It should have reached on Monday, but its thursday but it has still not reached . When I tried to check on their site, it was just stuck, not giving any response . (Don't think that my net was slow or any issue from my side, as I am a software engineer and having all config well) Then I used their SMS tracker, it returned that door was closed so could not deliver. The level of stupidity is so high, I cannot comprehend. Why the heck we give our mobile no. on envelope you , my office is very near, I could have come in 2 min. It would have been better if we used Indian postal service, atleast they have the common sense of pushing envelope inside home from below the door.

I, dr.pratibha, have submitted my consignment on 1st january, 2015. Till now it was not been delivered and no body from DTDC able let me know the status of the delivery. Not sure if DTDC has lost it or they are simply not taking the responsibility of deliver it. I, as a customer had to made all the follow ups even then no body helped me in getting the status. This is so frustrating for me as a customer. it was such an important parcel. when i ask local dtdc office employee(SUKHDEV NAGAR OFFICE, PANIPAT), he has no answer and said we don't know anything. i am helpless and annoyed by misbehaviour of dtdc person. kindly consider my complaint and take suitable action against them.My Consignment Number: V********

This is not the first time i am facing this issue from DTDC. every time i get a call from the DTDC office to collect the parcel. the DTDC center in Edapally, Cochin is situated just 2 kms away from my residential address. Y cant the courier person drop it home? please give me a satisfactory reply to this.

1 package (AWB - V[protected] was shipped from Mumbai on Jan 02, 2014 and till date I haven't received it. when I am trying to track online - it shows the last status of Jan 03, 2014 (in Mumbai) and nothing after that. I have emailed many a times on 'css.[protected]@dtdc.com' but no one ever replied that too. We are trying to reach the phone no. on website but no one is picking up the phone. Please please let me know where the shipment is and deliver the same to the address as soon as possible. Thanks

I couriered some sweets via Normal(By Air). CN# Z41728087 Shipment Origin : GURGAON (SECTOR 15) - GURGAON Shipment Destination : RAJKOT(Pin# 361003) Shipment Booking Date : 05-Jan-2015 Shipment Delivered Date : 09-Jan-2015 Shipment Weight : 3.6 KG They charged me Rs. 720.(180/KG) I spoke to customer care regarding the charges. They told me that Rs 75/500gm, additional Rs 40/500gm. Therefore my Courier cost should be Rs 75+(40x7=280)=Rs 355. Please take an proper & strict action above.

Respected Sir DTDC service is totally a fraud service.I sent a courier on 12th Jan 11:00 AM and I requested the service center whether it will reach by tomorrow. THe Executive said that it will reach by tomorrow(13th Jan) morning but you had to pay for the plus service. So I paid 180 rs for the courier delivery which generally cost 20 rs for the same area .But the documents had not reached after 2 days and I was not able to submit the documents as the last date to submit document was exceeded . Earlier also i faced same situation with DTDC but that was not so urgent and it worked but today the guys had shown than DTDC is the fraud service in india . I had attached the receipt

Hi, I am Mahesh Pale. I am supposed to receive a bank document from Axis bank via DTDC services. Its almost a 2 and half months now, I haven't received that documents yet also it was not returned to the bank as well. My consignment number is M12750866. When I do follow up regarding this with the DTDC Rabale, Navi Mumbai office who booked this shipment. They just took my number and said, 'we will reach you out once we found the parcel'. I did this thrice and same reply was given by the operator. The landline number of that office is [protected]. Please take an action on this ASAP and either returned it to the bank or try to deliver it on address. I have attached the photo proof as well with this for your reference. Its showing the status as RTO. I am expecting a response in 2-3 days otherwise I will take this further as the documents are really important to me and because of which lot of my important work got stuck.

dear sir, the parcel no. D20312601 shipped from Madurai dated 7/1/2015 to Mumbai.The parcel has been received on 13/1/2015 and now both parties Shipper and receiver claim that the parcel has been opened in transit and the item inside has been stolen. I want strict and immediate action towards my complain and locate the original item or pay compensation of my item worth Rs32000/-

My Consignment Number is B17804224, which has to be delivered in max 3 days time has not been delivered even after 6 days. After tracing the Consignment Number, came to know that its there in the destination office from more that 2 days still no one is bothered to deliver, tried calling there office no. But no one responded even after 20 attempts. Really the worst service provided by DTDC Ranchi branch, when the Consignment has reached why its not getting delivered even after 2 days???. So really wanted to know that why you are charging so much if you cannot provide simple service.

Hi, My name is Vaibhav Goel, and I have ordered some product from one of the online site. The website is delivering the product via your service i.e DTDC courier service. I received the product/courier today at my mentioned address in Gurgaon but the delivery boy who was delivering the couriers was very rude. That guy don't know how to speak with the customers over the phone. He was shouting on me over the phone saying that he was waiting for more than half an hour however in reality it took only 5 mins for me to collect my order. I don't know the name of that person but know his mobile number i.e. [protected]. Please do the needful against my complaint of that delivery boy,