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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 513

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V
vernies
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of packet and false reporting of delivery

Address:Gurgaon, Haryana

I have send a parcel in name of Mr. Kenneth Sannoo . H.no 419 Sector 22A Gurgaon on 24th Dec. 2014. The Docket no is V20426573 dated 24th Dec. 2014 . Mobile number [protected] The parcel has been booked on express mode for next day delivery has not been delivered till date. On 31st I was confirmed by your Gurgaon representative that they tried two times but it was not delivered and they will sort it out. Today I get a reply that status...
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praveensah14
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not delivered more than 3 weeks over

Address:Pune, Maharashtra

My consignment no. : D20476631 is not yet delivered to destination place. I have sent it on 22/12/2014 and today is 02/01/2015, till now there is no update on when package will be delivered. DTDC has a very bad service, They took money for delivery within 3 days and now its more than 3 weeks. Even there customer care persons are not responding properly, instead of they following up on package, they are asking me to note down diffrent...
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dbiya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Delivery Of DTDC+ service

Address:Shimla, Himachal Pradesh

Dear Concerns, Like to inform you that we have dispatched one urgent document thru courier thru DTDC Plus on dated 26/12/2014 & expected to deliver at Shimla office address on 27th evng. Understand that courier already reached at Shimla DTDC office on dated 27th, but they have not delivered at consignee address still 31st Dec-2014. We were continuously asking at Shimla DTDC office ([protected]) from dated 29th & they confirmed...
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deepu.bansal87
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package Lost - Z30458470 - No Trace even after 4 months

Address:New Delhi, Delhi

My wife couriered a package to our friend in Vasundhra Enclave, Ghaziabad on 4th Septemeber with CN no. Z30458470. However, after 4 months, there is no trace of the package. After so many reminders on mail, this is the reply that I got from DTDC guys: "In continuation to earlier mail, we regret to inform you that the said consignment is not traceable as confirmed by our Delhi office.This is for your kind information. We regret for...
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PVRSNreddy
from Roorkee, Uttarakhand
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Parcel not received yet

Address:Chittoor, Andhra Pradesh

We have a parcel booked from Tirupathi, Andhra Pradesh to Roorkee Haridwar, Uttarakhund. Reference No. v0355181, still not received yet.booked on 29/12/2014. Please feedback the details. Email: [protected]@hotmail.com Mobile: [protected]...
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anusree6499
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier not received yet

Address:Hyderabad, Andhra Pradesh

Hai, Last week my parents sent a courier from newdelhi to hyderabad on 26 dec 2014 and it is not received date 1-1-2015. They promised that it will reach with in 48 hours. It's already 1 week. Please take my complaint and give reply. If anything happens to my courier or if it is missing then dtdc have to bear that....
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S
swami yepuri
from Sirsi, Karnataka
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About Ravulapalem Branch

I am a loyal customer to DTDC for the last 10 years.I have lot of appreciation for your company.Recently i have booked a parcel from Ravulapalem to vishakapatnam. They gave a Consignment confirmation slip No: H37162056 after booking.On 26th december i booked the parcel and they promised me that it will reach by 27th july. It didn't happen and i tried to track the consignment through internet but it showed that the CN number is invalid,...
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S. Sai Deepika
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive my courier till now

Address:Hyderabad, Andhra Pradesh

I should receive a material from Bhiwadi and its dispatched on 10th of Dec from there but could not receive the material. I was more surprised to see in the status that it was attempted for delivery on 19th . Upon continous calls to customer care they told they didn't attempt and informed me they will deliver the next day. As i didn't recevie material i called them agian then they told some technical problem and will be delivered for sure...
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nayan11111
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of the courier on wrong address

Address:Mumbai City, Maharashtra

Hi, I had send a courier through DTDC AUTHORISED AGANCY from mumbai. my reference num: M13959326. the courier was sent one month before but the receiving party still cannot receive the courier. despite talking to the DTDC customer care 10 times but they were not helpful at all. the complaint number is 10811. the executive of the DTDC were very dis-respectful during this process. i have also spoken to the mumbai agency several times...
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Nayan0725
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of my parcel on wrong address

Address:Mumbai City, Maharashtra

Hi I had send a courier through an authorised DTDC COURIER AGENGY . My reference number is M13959326. My delivery address is : Jasper infotech pvt ltd- SNAPDEAL Khasra no. 10/13/1 Revenue estate, Old gurgaon road, NR.karan dharam kanta, Village samalkha, Delhi 110037 Mob: [protected] This courier was send one month before but still my receiving party cannot confirm the parcel as your agency have delivered this courier...
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Sivadharshan Jeni
from Mumbai, Maharashtra
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till now not recive my couriar

Address:Coimbatore, Tamil Nadu

Dear Team Last week my brother send the parcel via dtdc on 22dec2014 till now 28dec 2014 not reached my parcel, we are confidente to your dtdc courier but this incident is very bad opinion for me so please search my parcel where and give me quickly my courier no z42397189 gaziyabad to coimbatore...
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A
amarlata
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Document No. Z40532125 dt.02-12-2014 not received till 29-12-2014

Address:Jhajjar, Haryana

My Courier despatched from Panchkula, Haryana to Bahadurgarh, Haryana 124507 vide Document No.Z40532125, dated[protected] not received till date[protected] and your local authorities not cooperating for searching that documents. The said document containing important papers of myself. Hope you will search that document and sent me the following address: Ambrish Srivastava, House No. 1009, Sector-2, Bahadurgarh 124507 Haryana Kindly...
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Arjun Vijayan
from Chennai, Tamil Nadu
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poor customer service

Address:Chennai, Tamil Nadu

Today evening I received the parcel from your courier service my parcel number is Z41725421 . The man who delivered the parcel was knocking the door vigorously . We just asked why are you knocking like this . for that he is speaking so rude and shouting abusing us . He just created a mess and created a problem in my house and my neighbors house . Is this way you People treat the customers ?...
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K
kaulsheets
from Surat, Gujarat
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Consignment misplaced and not received

Address:New Delhi, Delhi

My consignment number is Z38656521 and while tracking this i got to know this has been delivered to Vijyanagar Branch and it should have been delivered to South Extension part 2. It was dispatched on 5th Dec 2014 but it is still not delivered and no one from Khirki Extension branch is picking up calls and no one is showing the proof of delivery. No signature is being shown but delivered to some unknown presence which is highly deplorable....
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R
Rajkumar .P
from Delhi, Delhi
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MY ONLINE ORDER IS NOT RECEIVED

Address:Anantapur, Andhra Pradesh

Dear sir, I am rajkumar I was order online Purchaseing 13/12/2014, MY consingment number is Z41408424. DETC Tadipatri visiting my order and courier details. But no responsible. Please take my complaint and get reply to my courier and contack my mobile no [protected] proberly i will received my courier. thank you...
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Akash Guttedar
from Bengaluru, Karnataka
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Item is missed from the courier

Address:Bangalore, Karnataka

Hello DTDC, I me and my sister made courier from Bangalore to Bellary on 24th December 2015. in Moodalapalya Nagarabhavi main Road Bangalore 560072 DTDC counter. I have sent a gift item to my friend it costs 850 Rs. When she received the delivery nothing was there in the box. It means someone from DTDC has take the item. When we enquired about this to booking person, he arrogantly replied he dont know anything and he said you go...
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Rajnish_raja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour done and courier not deliver even after 20 days for 500 KM distance - D17793624

Address:Kangra, Himachal Pradesh

Misbehaviour done by Gurgaon office supervisor Contact No[protected] Misbehaviour done by one of supervisor of Mr Prakash who attended my call thrice. DTDC one office confirmed the consignment but one of the person sitting in Delhi Gurgaon denied about the same where status was also there that consignment at pathankot. POD No D17793624 Pathankot No [protected] Diljot confirmed that consignment is with them and I am having...
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Imran Sidiq
from Kolkata, West Bengal
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Whereabout of consignment No: D20769570

Address:Sonipat, Haryana

Hi Finally i had no option but to get online here. I had booked a courier from Kundli Sonipat (Pin code:131028) for Srinagar (Pin code: 190010), on 20th Dec 2014. My precise instructions where that the parcel should reach the place latest by 24th Dec. I was assured that the delivery will happen on 23rd itself by the booking agency. I have paid a sum of 4 thousand for the parcel to be delivered. till now ie 28th EOD the delivery...
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imam77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking shows item delivered, but i didnt get the product

Address:Chennai, Tamil Nadu

Dear DTDC Team, My wife sent parcel from Chennai to Riyadh (KSA). I didn't get the parcel. But in the tracking field, it shows that the product has been delivered. Kindly look into this matter seriously. Tracking details: N95722267 Regards...
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Aman Vij
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive our courier.

Address:Hyderabad, Andhra Pradesh

Mr. Gulshan Vij dispatched a courier from Moradabad by DTDC courier service on[protected], Monday and they told us that it will be delivered by[protected], Thursday at my respective location i.e. Hyderabad but still I didn't received. I consulted them regarding that matter but they didn't give a clear response and also they didn't respond to our call. As my parcel contain some useful content and I am facing difficulties in my procedural work....
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