EasyMobileRecharge.com Complaints & Reviews

I recharged for rs 50 yesterday for my mobile no [protected] (Vodafone) and the recharge was not successful but money has been debited from my account. The second time also i did the same the next day (29/5/2020) but nothing happened but money was again debited. I tried to recharge for rs 149 again and the money was debited from my account. I checked my order status but my order was not showing there. This all were done using your genuine...

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Address: mp bhind477660

Website: Easy mobile recharge

[protected] airtel mobile number 49 rupay balance failed tranjection successfull card detail sbi 607532****9979 sir please my refund return

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From: ravisankar
Date: fri 20 mar, 2020, 3:34 pm
Subject: re: your order#97663483 on https://www.easymobilerecharge.com is successful.
To:

Sir,
Though my sb account is debited with rs.84/ it is not updated in my bsnl account of my mobile no [protected] till now.
Pl look into the matter and help me get the amount updated as soon as possible.
Thanks & regards
Yours truly
R. Ravisankar
Mob [protected]

On fri 20 mar, 2020, 12:06 pm,

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Mar 22, 2020

Updated by Ravi Ravisankar From: Ravisankar <[protected]@gmail.com>
Date: Fri 20 Mar, 2020, 3:34 PM
Subject: Re: Your order#97663483 on https://www.easymobilerecharge.com is successful.
To: <[protected]@ccavenue.com>

Sir,
Though my SB account is debited with RS.84/ it is not updated in my BSNL account of my mobile no [protected] till now.
Pl look into the matter and help me get the amount updated as soon as possible.
Thanks & Regards
Yours truly
R.Ravisankar
Mob [protected]

On Fri 20 Mar, 2020, 12:06 PM,

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I recharged for an amount of 199. It showed it was successful but my number was not recharged. I also received mail that it was recharged. It was done on september 28 2019. I want my money back or recharge it as soon as possible. I have done the transaction thru debit card. I wish the concerned authorities take action against such fraudulent practices and make sure no one gets such bitter experiences...

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Hi,

I have been using this website for last 2 years and most of the times my money for deducted and recharge failed.

I can't see the recharge done in any past orders. I have raised several complaints but when i check "past issues" there is no issue logged. I sometimes do not even get a mail upon a txn.

Where is my refund?? It is neither in easy wallet nor in my bank account. Almost 1.5-2k minimum refund is stuck with this company.

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

Sep 09, 2019

Updated by aditiagarwal45 Can't read the mail address. It is showing as [protected]@easymobilerecharge.com

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Address: SR NAGAR, Hyderabad, Andhra Pradesh, 500038

Website: Easymobilerecharge.com

I recharged my other mobile number [protected] on 27/08/2019, with amount rs.398.

Amountdeducted form my my paypal account.
My invoice id number is 97239963.

Payment deducted but recharge is not done. But in my account not showing in orders and i even did not received email for this order. So i requested you please refund my amount rs 400 as soon as possible.
Otherwise i will complained to you.

+1 photos

Sep 28, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 97239963 . It will be reflect in your bank account within 5-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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I

Imuu

from Delhi, Delhi

Sep 13, 2019

I did my recharge using easyrecharge.com and my 399 rupees got deducted but recharge was not done
How to refund my amount now?
Recharge done: 11 September 2019
I logged in as a guest
Recharge was not done but my. Money got debited.
Could you please check and revert asap

amount deducted but recharge not done and payment done from paypal account - Comment #3534625 - Image #0

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Address: flat number-101, tower-2, shree housing complex, rupashree apartments, new town rajarhat, Kolkata, West Bengal, 700156

Hi team,

I have recharged my vodafone number for rs520 including gst from this site. There has not been any recharge and the transaction was denied but amount rs 520 has been deducted from my account. Pinged the team through chat but no response. Worst service i have ever experienced.

Try to reply or mail regarding this else refund the amount.

This is the details of the transaction:
Vin/ccamoto /[protected]/[protected]/

If this is not resolved i would like to escalate it

Aug 8, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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I just tried recharging my Airtel # [protected]. Though the amount was deducted from my bank account recharge is not successful. A message popped up saying that the amount has been debited from my bank account and is in wallet for recharging again however no such amount is shown against wallet. I would request you to recharge my number or refund the amount ASAP.
Looking forward to your prompt response.

Jul 24, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 97058933. It will be reflect in your bank account within 5-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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I

Ipshita Biswas

from Bengaluru, Karnataka

Sep 24, 2019

For my airtel prepaid recharge, easymobilerecharge deducted my money but the recharge was unsuccessful. Plus, they have no customer support to reply to any query. How to get back the money?

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H

HEERA MANI MAURYA

from Kanpur, Uttar Pradesh

Oct 14, 2019

Mera recharged processing bata raha hai mob. No. [protected]

amount deducted from by bank account but not recharged - Comment #3558712 - Image #0

Reply

HEERA MANI MAURYA's reply, Oct 12, 2019

Please mera money return

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Address: P244 mgr 1st street, Mmda colony, arumbakkam, Chennai, Tamil Nadu, 600106

Hi team,

I have recharged yesterday on vodafone network for rs349 including gst 357. As of now, i haven't received the amount. Pinged the team through chat but no response. Worst service i have ever experienced.

Try to reply or mail regarding this else refund the amount.

Recharge done for the number [protected].

If this is not resolved i would like to escalate it

Thanks,
Swapna

May 16, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

Apr 21, 2019

Updated by Swapna padmanabhan Hi,

FYI

Apr 21, 2019

Updated by Swapna padmanabhan I got the reply below from the forum,
*********
Dear Customer,

As per your provided details you have placed your recharge request at some other website ezRecharge.in Kindly contact with them to know about your order status.

Thanks

[protected][protected]
Support Executive Team
EasyMobileRecharge.com
*****

What has to be done next...

I need my money 357rs including gst.

Please help me!

Regards,
Swapna

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T

Thalapathi VJ

from Chennai, Tamil Nadu

May 2, 2019

I was recharged my phone on Tuesday the amount was credited but not recharged I want to get back my money my number was [protected] I was recharged twice you was take money on my account but not recharged please help me to return my money

Reply

Thalapathi VJ's reply, Apr 27, 2019

I was recharged my phone number 6384969917 in my account it was debited but not recharged my phone number please help me sir

S

ShaliniJaislee

from Bengaluru, Karnataka

Sep 24, 2019

I just recharged for my number [protected] for 50/- money got deducted but recharge didnot happen.. Kindly check the same and refund.

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Address: Kolkata, West Bengal, 700027

Website: easy mobile recharge.com

I made my prepaid recharge of Rs.20.00 on 16.12.2018 to my mob no [protected] & recharge was successful.Unfortunately no talktime was added to my account.On the same time Rs.20.00 was debited from my sbi a/c.I made this complain for several times but no positive response from you.I am requesting you to resolve this unusual problem immediately.Hope this type of problem should not be raised in future & also hope I will get positive response from you for this time.

Jan 21, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by ashoke kumar mukherjee My complaint is not yet resolved.

Verified Support

Dec 21, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your amount was added to your easy wallet for order number 96297798 and you have already used some of that amount for another recharge. Now you have left Rs.118 in your easy wallet. You can use this amount at any time you want to recharge any number.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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S

Shaik Moosa Rasheed Rasheed

from Thrissur, Kerala

Feb 4, 2019

Phone no.[protected] recharged on 14/01/2019 but the recharge got failed and the amount of Rs.446 was deducted from my account.The refund is not receied

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Address: 600056

I tried to recharge for my mobile on easymobilerecharge.com on 23.11.2018. Eventhough that transaction was failure, money was debited from my account. I contacted through mail but no response sofar, as they are not picking up my call on phone.
Customer care service phone numbers are not being picked up and answered properly at all. I am very much dissatisfied with their attitude not to respond to me properly.

Jan 28, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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S

Smrat Yadav Rohit

from Muzaffarnagar, Uttar Pradesh

Jan 17, 2019

Sir I have reacharge my mobile no [protected]
But reacharge was not successful and amount will be deducted from my account no [protected] before 8 days but my amount will not refunded

recharge not done but money debited - Comment #3327180 - Image #0

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D

deep sain

from Mumbai, Maharashtra

Jun 14, 2019

My trnjection failed refund my money bank

Reply

deep sain's reply, Jun 8, 2019

My trnjection failed refund my money bank account transfer debit card mobile number refund my pays bank account

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Address: 600106

I recharged airtel digital tv for 700 on 19 nov and it failed for the first time but my account debited and again i tried. Account debited again for another 700 and recharge got success but one 700 rs i should get back. When it will be credited.
Order id 96112789
With syndicate bank debit card on 19 nov. When i raised ticket they told money added to my wallet and i used. But money is not added

Jan 16, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 96112789 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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A

ashoke kumar mukherjee

from Kolkata, West Bengal

Dec 27, 2018

Inspite of successful recharge of Rs.20.00 on my mob no [protected], I don't get any talk time.The amount has already been debited from my bank a/c.Pl take care to add this talktime immediately.Hope this problem should not be happened further during prepaid mobile recharge.

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A

Ajinkya Gautame

from Delhi, Delhi

May 2, 2019

I have made payment for [protected] mobile no. to 470 Rupees but its not reflected yet. I got sms from Airtel 470.00 no longer valid recharge. Please do needful. Can you please provide me details of acknowledgement of Airtel for Payment received?

failed recharge dth - Comment #3422626 - Image #0

failed recharge dth - Comment #3422626 - Image #1

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E

Emy Lepcha

from Kolkata, West Bengal

Jun 26, 2019

I m complaining about it deduct my money and it nt successful and it says it refund in e wallet how to see in e wallet

failed recharge dth - Comment #3469991 - Image #0

failed recharge dth - Comment #3469991 - Image #1

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Address: Pune, Maharashtra, 411037

Rs 301 deducted for recharge o[censored]ninor account but recharge not done.
My phone number for uninor for which money got deducted but recharge not done.
I have done recharge on 19th november at 7:58 pm.
The number for which i did recharge is [protected]
The bank account from which the amount got deducted is[protected].
Please refund the amount of rs 301 to my account asap.

Jan 12, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 96112752 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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V

Vallepu Subbarayudu

Feb 4, 2019

Sir,
I had recharged 447 rupees for bsnl recharge but still not activated yet date 27.01.2019 order id 96538001 time 10:27
Bank reference :[protected] please solve this issue

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B

babbi1318

from Mumbai, Maharashtra

Apr 16, 2019

I have tried the mobile recharge through netbanking using this site. It was failed and the amount has deducted from my account.
It has not credited back to my account
my mobile number:[protected]

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Address: 462023

Website: Easymobilerecharge.com

I recharged my mobile on 10th Nov of amount 348 using net banking. The recharge wasn't successful due to some reasons but there was deduction of money. And I have no idea or message about the refund. I have tried to contact the site twice but there's no response and its been too late to not to receive any email regarding it. When will I receive my refund? Will there be any refund?

+1 photos

Dec 15, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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R

Rameshkumar Madhavan

from Coimbatore, Tamil Nadu

Feb 12, 2019

I recharged yesterday (04.02.2019) using my debit card with my mobile no [protected] for an other no [protected] for rupees 35, amount deducted from the bank rupees 40. but recharge was not successful yet,

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S

Shrinivas Belludi

from Bengaluru, Karnataka

Feb 19, 2019

I have recharged vodapfone 100, 499 by online but amount deducted and recharge not success so amout also not refunded so I think easy recharge website making fraud to peoples who are believing pls refund my amount or recharge

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Address: 560048

Website: easy mobile recharge

I have recharged for 52 rs through net banking and yet the message tells me that recharge is cancelled but the amount was deducted. Please help me to to get recharged as it has happened twice in this month where the money was deducted but recharge was not done. Please recharge it or refund the money as its not the right policy to take money and not able to accomplish the work done thankyou
([protected]) is the number which has to get recharged

Jan 16, 2019

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 96063091 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Ď

Ďhäkâđ Đéèpãk

from Jabalpur, Madhya Pradesh

Dec 3, 2018

I will trying to recharge my phone so recharge was not successful and money will deducted how mg money will bach anx i will rechargs as a guest there is no wallet so sir what i will do

recharge not received - Comment #3287282 - Image #0

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Today i tried to recharge 99 rupees.. Money is deducted from my account nd recharge is failed. After few minutes i tried to recharge with e wallet.. Its also failed.. I want refund my money.
Please assist to resolve this issue.. I seen so many complaints below about this site.. Please help me to refund my money.
Otherwise i will complaint about this issue.
Order number is oder id : 95888005

Dec 3, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise!

Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.

Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.

To recharge using Easy Wallet,

1. Log in to your account on www.easymobilerecharge.com

2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage

Or

1. While Recharging enter Mobile, Amount, Operator and Circle.
Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Address: 600020

Website: easymobilerecharge.com

I tried to recharge initially for my mobile [protected] with rs 200 and did not happen and amount went to my wallet which i did not opt for. Again thinking that if i select rs 500 recharge it will be okay, i did for balance rs 302 (Total amount shown was rs 502) and this time also balance rs 302 debited and now totally rs 502 debited and no recharge happened and everything is in wallet and i dont know what is happening there. Can some one reply or i need to take this as the very serious issue and deal with this properly?

Nov 28, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise!

Your recharges were not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.

Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.

To recharge using Easy Wallet,

1. Log in to your account on www.easymobilerecharge.com

2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage

Or

1. While Recharging enter Mobile, Amount, Operator and Circle.
Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Y

yousoof shaik

Oct 30, 2018

Recharge failed number of times.
Please refund my money - Rs. 300

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Dear team,
I have made a transaction on 25/09/2018 at 13:05:08 and paid inr 502 with easy mobile recharge. The about was debited from bank account but the transaction was not successful. We have not received refund till now. I am not sure what sort of process it put it for tracking. But highly disappointing that the amount is not yet refunded. Kindly look into this and take required action immediately.

Order details:
[protected] order id
[protected] ccavenue reference #

Nov 29, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise!

Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.

Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.

To recharge using Easy Wallet,

1. Log in to your account on www.easymobilerecharge.com

2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage

Or

1. While Recharging enter Mobile, Amount, Operator and Circle.
Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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P

prakash719

Nov 2, 2018

I have recharge my Airtel dth but recharge not done

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I recharged my mobile on 28/09/2018 for 500 rup twice. Recharge was not successful but the amount was debited. I got a message saying I will get a refund within 3 days.Pleasee know when will I get a refund for 1000 rup. Please do the needful immediately. Please give a direct customer care number so that I get a resolution immediately. I need to recharge once I get this refund.

Nov 3, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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D

Dhanalaxmi Begari

from Kasaragod, Kerala

Nov 5, 2018

I recharge my sundirect DTH it was failed so please refund my amount
Order I'd 95962149

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R

Roopini C

from Bengaluru, Karnataka

Nov 6, 2018

I have recharged 199 for my Vodafone number but amount is deducted from my bank account but recharge net pack is not done so I need refund of my money please as soon possible transfer my Money to my bank account

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The mobile [protected] is charged for Rs 100 through debit card.Amount is debited, top up of no not happened. pls do the top up.order no of my product is 95427518.kindly do the top up of the number.5 hours over and no response.still amount not credited.kindly do needful..I have send the same so many time but ignored..I need the mobile no [protected] to be recharged.

Nov 12, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 95427518 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

EasyMobileRecharge.com Complaints & Reviews

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EasyMobileRecharge.com reviews & complaints page 2

Money debited from bank but not recharged

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no talk time added to my account

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failed recharge dth

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didn't receive refund

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recharge not received

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recharge issue.. i want refund

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recharge of mobile did not happen?

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amount not refunded

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top up of 9446428696 is not done

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