EasyMobileRecharge.com Complaints & Reviews

Address: 174303

I did a recharge of 199/- as it was mentioned as a data pack in the site"s tariff plan for 2g airtel. But site didn't update the tariff plan according to the new offers till i filled the complaint to the site. Later when i enquired they told me to check the plans before recharging and cleared their side. N didn't offer for the compensation. Please kindly take an action in my favor

Sep 10, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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A

Arsad00786

from Varanasi, Uttar Pradesh

Jul 31, 2017

Sir mere num [protected] per 110 ka recharga nahi hua order number.89627554 hai pls. Clear my amount

wrong online recharge - Comment #2803907 - Image #0

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Address: Gurgaon, Haryana

On 29.6.2017 i have recharged the mobile by Rs. 309, amount by internet banking from online account amount of Rs. . 311deducted from my bank account but my mobile did not get recharge. You are requested to kindly look in.
Ref. no.[protected], order no. 90718296.

My contact details are as under
CL Sharma
Mobile no. [protected]
email [protected]@ruchisoya.com

Sep 10, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has been already refunded to your bank account from our end for order number90718296.Your Refund Reference Number:[protected]. Kindly check it with your bank.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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G

Genetha

from Perambalur, Tamil Nadu

Sep 15, 2017

Sir i done recharge for 150 two times network bsnl mobile only 150 recharge have done but they taken money for two recharge

Jio Mobile Recharge - Comment #2851892 - Image #0

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Website: www.easymobilerecharge.com

On 14th march 2017, i made a recharge of rs. 150, payment deducted of rs 152 (150+ 2 rs. Internet charges) from my bank account but recharge was not done (Though, i received a payment success mail).

Order no: 88338934
Mobile/dth no: [protected]
Recharge amount: 150
Date: 20170314
Time: 14:51:13

Please find the attached mails for further reference.

Kindly please refund my money.

+2 photos

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Jun 22, 2017

Updated by Pooja Jayaprakash The moment I had raised this complaint, I got 2 spam calls asking about my bank details including ATM Pin, CVV number.
Kindly please take action on this.
Also, please refund my money asap.

Jul 03, 2017

Updated by Pooja Jayaprakash Any update on this?

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On 03/05/2017 i have to recharege my phone with rs, 149 to carry over my balance of more than 34 hrs in my mobile [protected]. On that day i recharged with rs. 149 and the message came that my you hae suceesfully recharge the request asper the following, order no.89556250.
But till date the request has not done and my a/c was debited by rs. 149/
I approched the vatakara bsnl authorities on 4/5/2017 and the told me that within 10 days the amount will come to my a/c. It was not done.
Then they told me that a written complaint is needed for further proceedings and i gave it to them on 17/05/2017.
Till then iam waiting for the reply.
Sir what i have to do pl clarify
Thanking you

Mohanan v p sreelakshmi
11:20 am (53 minutes ago)

To cmdcomplaints
On wed, may 3, 2017 at 13:25, easymobilerecharge.com
Wrote:
Hi,

Thank you for using easymobilerecharge.com to recharge your mobile/dth service.

We have successfully processed your recharge request as per the following details:

Order no: 89556250
Mobile/dth no: [protected]
Recharge amount: 149
Date:[protected]:20:51

Visit easymobilerecharge.com for another recharge

Thanks,
Easymobilerecharge.com team

EasyMobileRecharge.com customer support has been notified about the posted complaint.

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T

tvraj

from Tirupati, Andhra Pradesh

Aug 14, 2017

I had recharge in my mobile through internet banking rs 349 as on 17.07.2017 19.34. But money was deducted in my account. No refund till now. My mobile number is [protected] and transaction id is IGABRBMDA3. So please replay me.

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Address: 190015

My recharge failed on jio no. [protected] on 10th april still my money is not transfered back into my account. As per ur rule money will be transferred from 2-12 working days but today is the 22 dayz please transfer my 303 rs back into my account as soon as possible. There is no customer care number available anywhere. Plz look into the matter as i hv already sent many mails bt there z no response

+1 photos

Jun 6, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise!

Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.

Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.

To recharge using Easy Wallet,

1. Log in to your account on www.easymobilerecharge.com

2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage

Or

1. While Recharging enter Mobile, Amount, Operator and Circle.
Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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J

Jada Sravan Kumar Chinna

from Sirsilla, Telangana

May 2, 2017

Iam used vodafone postpaid sim last month bill is 325 rs/-, i am pay the amount, but not deduction in my bill, but amount deduction in my account.Thank U

Failed recharge - Comment #2718452 - Image #0

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R

Racheal Angee

from Raipur, Chhattisgarh

Jul 17, 2017

On 10.07.2017 I recharhed my bsnl mobile [protected] for 222 talktime but money deducted the recharge is failed. Please look into it its my second time. In first time itself the amount is not refunded so please look into it. Order id 90947098

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G

George Joseph Pallippadan

from Bengaluru, Karnataka

Jul 27, 2017

Amount deducted from my bank account for a recharge of Rs 295 to my idea number [protected] on 21 July 2017 but recharge was not successful.Kindly do the recharge.order id 91146493.please do the recharge/refund

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Address: 174303

Website: www.easymobilerecharge.com

On 22/3/2017 i made a recharge of rs. 500, payment deducted of rs 502 (500 + 2 rs. Internet charges) from my bank account but recharge not done. On 23/3/17 i made similar recharge and similar incidence happened, rs.502 deducted but recharge not done. After having long conversation on e-mail with easy mobile recharge representative no solution came out neither my amount refunded. Total 1004 rs. Deducted from my account which i want refund.
Date time mobile no. Recharged amount order no.
[protected]:21:01 [protected][protected]

[protected]:26:46 [protected][protected]

Jun 6, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by ghulmeet singh Complaint which I posted for recharge not done and payment deducted of mobile no.[protected], was of my friend mobile no. and the amount deducted from my bank account as I was trying to recharge his mobile no. So for any clarification or problem resolving easy mobile recharge team should ask to me only.
Name : Ghulmeet singh
Mob.NO. : [protected]

Verified Support

May 04, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already refunded to your bank account from our end for order number 88537257 on 23/03/2017. Please check with your bank regarding your refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

Verified Support

May 04, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already refunded to your bank account from our end for order number 88561661 on 25/03/2017. Please check with your bank regarding your refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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S

santhosh tripurai

from Bengaluru, Karnataka

May 2, 2017

My Airtel Dish TV Connection was recharge amount 200 cut in my bank amount but recharge not completed order no.8943321

Payment deducted but recharge not done - Comment #2718518 - Image #0

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Address: Chennai, Tamil Nadu

On 12/04/2017, i had recharged my jio 303 plan through easy recharge.in app 'to my no. [protected]. .

Only the money has been taken from my bank account. I have got only payment message.. But my number was not activated to this jio plan

So i had lost my rs.303 + 8 incl. Service charges..totally i had lost rs.311..

So u r response for it.. Kindly refund my money which i lost all becuse o[censored]..

May 19, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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S

Santhosh Tripurari

from Vijayawada, Andhra Pradesh

Apr 18, 2017

Sir/Madam

My Jio No.[protected] Recharge amount Rs.311 not completed the recharge please refund my amount

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J

Jada Sravan Kumar Chinna

from Sirsilla, Telangana

May 2, 2017

Iam used vodafone postpaid sim last month bill is 325 rs/-, i am pay the amount, but not deduction in my bill, but amount deduction in my account.Thank U

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Address: 174303

Website: Www.easymobilerecharge.com

I recharge my jio no [protected]. From easy mobile recharge.. And deducts payment from the bank ac. . After i could not receive any sms from my jio no. . Only showing order processed. My order no is 88957078... please refund my money... Or recharge my jio no.. ... This Jio summer offer is valid for today...i send 3 emails to Easy mobile recharge for help but they do not respond my queries.

Thanks and regards
SUHAIL AHMAD WANI

EasyMobileRecharge.com customer support has been notified about the posted complaint.

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V

Vyankatesh Koli

from Bhigvan, Maharashtra

May 8, 2017

I have made rechage of 402/- on to the no [protected] but recharge failed yet money not credited to my bank account.
Order no 89431598 date 28/04/2017. 06:14 aprx already 10 days over.

Recharge refund - Comment #2723871 - Image #0

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Address: Gulbarga, Karnataka, 585104

Website: EasyMobileRecharge.com

[protected]:11:51
87721974 [protected]
Rs. 59 Payment Not Received. If amount is deducted from your bank account for this order, you will get refund within 10 days automatically.[protected]:21:38
87722130 [protected]
Rs. 59 Processed

Respected sir/madam :
I have done recharge to phone number [protected] (airtel network) on 19/02/2017 of Rs.59 but the recharge was not successful and also 59 has been deducted from my bank account. I confirmed it from both airtel service and bank personal they blamed your service for my inconvenience. It is a request that deposit my money back to my account.

Apr 7, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 87722130. It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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B

Bommasani Nagaraju

from Bengaluru, Karnataka

Apr 3, 2017

I recharged my mobile amout dibited in my account but not credited to my number

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Address: 400005

Website: www. easymobilerecharge.com

I have made a data card recharge of Rs 1949 for the number [protected] on 30.01.2017. The recharge has not happened but the money got reduced from my bank account . Even after trying the Easy wallet option it has not happened.The deduced amount is not refunded to my account and no messages regarding the refund is received in my registered mobile number. Am not able to contact the customer care team as no telephone numbers are provided. Kindly resolve the matter urgently.
Raje

Apr 12, 2017

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already refunded for order no 87194171 on 1/02/2017. Please check your bank account for the same.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Address: Rangareddy, Andhra Pradesh, 500030

Website: GOOGLE

Yesterday, i.e. 15.11.2016 I have recharged a sum of Rs.100.00 to mobile number [protected] which is not activated and day before yesterday also a sum of Rs.50.00 was recharged for the same number which has also not been activated. The refund of money is needed immediately and I need not be asked to wait for 10 days for which penalty and interest for the amount may be refunded by them without fail.

P S MANI
[protected]
HYDERABAD

EasyMobileRecharge.com customer support has been notified about the posted complaint.

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Address: 201005

Website: www.easymobilerecharge.com

Dear sir,
At the date of 25/10/16 i have done transaction from axis bank through easy mobile recharge site to my idea mobile no. [protected] but recharge failed and amount of 202 rupees deducted from the respective account and i have complaint to easy mobile recharge but i can, t get any information about recharge i have given transaction details to the site but they denied to pay the amount and some one taken the details of issue and cheated to my wife after taking debit card no. And debited 3600 rupees from the account so i want to say that this is fraudulent site because i have seen many complaints against this site regarding refund issue so please take the corrective action against this site and also my debited amount should be refunded.
Thanks.
Rakesh chauhan

Nov 28, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge request has been correctly processed. Please find details for your order below:

Order Number:83701462
Mobile Number:[protected]
Order Time:[protected]:44:56
Process Time:[protected]:44:58
Operator:IDEA, Delhi & NCR
Amount:200
Reference:DL[protected]
Order Status: Recharged

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Address: 636810

Website: www.eseymoblierechareg.com

Dear Sir,
Today I did online recharge by Easy Mobile Recharge company using https://www.easymobilerecharge.com website but what I see, my payment is deducted from my account (corporation bank) but my mobile didn't recharge. I was guest your. After successful payment following message shown as
"Your transaction is successful. We will recharge your mobile shortly. You can check the status of your order on My Account page.
If you have placed order as a guest user you can check order status Here"

Please take action so such cases won't do again otherwise customer won't believe such services. I am very thankful to you and believe that http://www.consumercomplaints.in take action against such cases.

Regards
T.SIVABHARATHI
[protected]
[protected]@gmail.com

+2 photos

Nov 28, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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B

Brahmadev

Dec 23, 2016

I do online recharge of 200 RS on my AIRTEL prepaid card, no [protected].
But 200 rs are deducted from my account.
Recharge order I'd is 85938627.
Please give me back my amount.

Online recharge done. but payment not received. - Comment #2623678 - Image #0

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M

MD TANWEER KAUSAR KHAN

from Mugma, Jharkhand

Apr 3, 2017

I am recharge my jio number 303 my amount is deducted but recharge not successful plz refund the money my jio number is [protected], this number I had tried to recharge but recharge not successful, my amount is deducted from my bank account, plz help me sir, reference number is [protected]IGABBFJVT4

Online recharge done. but payment not received. - Comment #2693750 - Image #0

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B

Bommasani Nagaraju

from Bengaluru, Karnataka

Apr 3, 2017

I recharged my mobile amout dibited in my account but not credited to my number

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Address: 600053

Hi I have recharged my number via easy recharge for an amount of Rs.102. It took a minute extra and the screen goes blank after i enter the OTP. My amount has been debited and my number has not been recharged .plz help

reference number:Gateway Timeout

The proxy server did not receive a timely response from the upstream server.
Reference #1.3bb11160.[protected].55b04eb

Nov 28, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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D

Dev Sita

Oct 31, 2016

Recharge though internet banking 159 mob no [protected] dt 11_9_2016 amount debit in a/c but not recharge.

Amount deducted but not recharged - Comment #2587804 - Image #0

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Address: Gandhinagar, Gujarat, 382010

Website: www.easymobilerecharge.com

I recharged my mobile number [protected] on 18/09/2016, with amount Rs.178.

Deducted form my sbi a/c
[protected]. my recharge order number is 82156890.

Payment deducted but recharge is not done.But in my account showing recharge processed and i even did not received email for this order. So i requested you please refund my amount Rs 178 as soon as possible.
Otherwise i will complained to you.

Regards
Mehul Sharma
Contact number :[protected]

+1 photos

Nov 29, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge was not successful. Your amount was added to your Easy Wallet and you have used it for other recharges.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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R

R@ch

Sep 27, 2016

Hi, i have reacharge mobile no. O[censored]ninor but ist not till done...pls process it as soon as possible otherwise pls refund 110rs.
Mobile no.-[protected]

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G

gumaas

from Delhi, Delhi

Dec 21, 2016

I have done the recharge of my DTH(Dish TV), VC No. [protected] on dated 12/12/16 through ICICI net banking for an amount of Rs.270.00. the amount for the same has been deducted but Dish TV says that the recharge has not be done.

Reply

ICICI Bank Customer Care's response, Dec 26, 2016

Dear Customer(gumaas),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3t102_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

sanjay Mankar

from Ajra, Maharashtra

Dec 26, 2016

Moblie order no 85626753 Moblie Rechage Rs. 100 not balance please my amount refund

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S

srkreddy@123

from Bengaluru, Karnataka

Jan 16, 2017

I recharged for tata docama number [protected] for RS 246 on 07/01/2016. the amount was deducted from my account, but recharge was not happen. so please return my amount as early as possible

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Address: 492099

Website: easymobilerecharge.com

Customer: pankaj chandrakar | [protected]@rediffmail.com | [protected]
Address: tatibandh, raipur, chattisgarh - 492099, india
Customer ip: 106.79.236.233
Pay mode: debitcard - mastercard
Bank ref #: ccadi1pwq407
Instructions: recharge at easymobilerecharge.com
Order[protected]sep 1, 2016 -rs 383.00 credited by a/c-[protected] named umesh chandrakar to side easymobilerecharge.com
The charge will appear on your credit card / account statement as 'ccavenue.com/charge'

+1 photos

Nov 28, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 81368163 on 2 Sept 2016 from our end. Kindly check it with your bank.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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P

prince kanjaria

from Mumbai, Maharashtra

Oct 4, 2016

I had done recharge of 30rs.. my account has been debited but recharge has not done ..
Order status still shows under process

Order id 82511669

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Address: 174303

Website: EasyMobileRecharge.com

Placed a order of mobile 3g data recharge of 444/- on 15 aug 16

Ordr no 80642415 rs. 444 rechrge

Still order under process

Cheats...

Way out to get money back

Or where to launch complaint

I will launch complaint or fir where ever required..

+1 photos

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R

rohitpdy

Aug 22, 2016

I tried to recharged my bsnl no.[protected] two times on 14/8/16 But amount 159/- and 36 /- debited respectively from my account by using axis bank net banking and recharge has not done. So please refund my both amount as early as possible.
The detail regarding recharge as below :

Order No. Amount
1.[protected]/-
2.[protected]/-

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I have recharged twice for different numbers from the same bank account one is worth of Rs.300 and the day i have done recharge it had shown that the order is under process, now if i am checking for the status it is showing no orders found. and another is worth of Rs.200, the payment is deducted from the account if i check for the status it is showing recharge failed you will get refund in 7 working days, this happened 1 and 1/2 month back but i still didn't get the refund.

Nov 30, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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Address: 781015

Website: Easymobilerecharge.com

Hi sir
I used easy mobile reacharge website to recharge a mobile number of airtel.
I did a moblie rechrge today of a number [protected] on 20 july 2016 of rs 1555. The money has been deducted but no success of recharge done. It shows under process and no further action has happened. I have sent them mail but no reply from them. They have not informed me about any refund and not responding. Its a huge amount and i request action as soon as possible. This company seems fraud as they are not responding to me. Please help me with this matter
Thank you
Amod

+1 photos

Nov 27, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 79445457 on 21 July 2016 . Please check your bank account for the same.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

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A

aswathi_rahul

from Bengaluru, Karnataka

Aug 30, 2016

I want my money 152 rs

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K

Kum Janch

Sep 6, 2016

Yesterday night I have put Rs 45 3G net pack from the site and it seems it was not successful but the company without any doubts deducted my money from my account even though the net pack recharge was unsuccessful I mailed them and also posted my grivences to them to refund my money but till then no positive response from them so what shall I do

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Address: 525415

Website: www.easymobilerecharge.com

Sir I have made recharge of 598 rupees of idea through easy mobile recharge. Money was deducted from my account. Order status was processing I interacted easy mobile recharge by contact us after that order status is failed. Again I made a complaint to easy mobile recharge. On replying they called me and asked about my Bank Balance and credit card number. I got little bit frustated and refused to give.and then they blocked user id of easy mobile recharge and they told that it is not possible to refund it. They can send back my amount 598 to easy wallet. Why they are behaving like this. Absolutely it looks like cheating. Don't believe this kind of recharges.

Aug 8, 2016

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That’s our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com

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P

pappla prasannakumar

from Delhi, Delhi

Jul 7, 2016

Please refund the amount sir .total four orders sir .kim=ndly refund the amount

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J

jayadevraina

from Mumbai, Maharashtra

Jul 15, 2016

Hi Srinivas, I can sympathize with you. Even I have faced a similar problem in the past, but with a different app. Problem was that I had recharged for 500 bucks but the amount didn't reflect in my account. I had used my debit card for the transaction and after I recharged I just got a message from the bank saying my money was deducted. But there were no messages from the service provider. I raised several complaints with the app's customer service and after many attempts I was able to get my money back. It was a headache.

From that point onwards I switched to a different app. This time it was Bill Bachao. With the Bill Bachao I am able to make quick and secure recharges. It saves me a lot of time and more importantly I have not yet faced any issues where the amount wasn't reflected. Other than this, there are other advantages too to using this app. I am able to monitor my data, calls, SMS. I can also email the report of the break up of all the calls and data usage. It alerts me with new internet plans, and shows me the best network for my area o[censored]sage.You can easily download this app here - http://bit.ly/ormbb

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