[Resolved]  EasyMobileRecharge.com — failed recharge dth

Address:600106

I recharged airtel digital tv for 700 on 19 nov and it failed for the first time but my account debited and again i tried. Account debited again for another 700 and recharge got success but one 700 rs i should get back. When it will be credited.
Order id 96112789
With syndicate bank debit card on 19 nov. When i raised ticket they told money added to my wallet and i used. But money is not added
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Jan 16, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 96112789 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

Inspite of successful recharge of Rs.20.00 on my mob no [protected], I don't get any talk time.The amount has already been debited from my bank a/c.Pl take care to add this talktime immediately.Hope this problem should not be happened further during prepaid mobile recharge.
I have made payment for [protected] mobile no. to 470 Rupees but its not reflected yet. I got sms from Airtel 470.00 no longer valid recharge. Please do needful. Can you please provide me details of acknowledgement of Airtel for Payment received?

I m complaining about it deduct my money and it nt successful and it says it refund in e wallet how to see in e wallet

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