[Resolved] EasyMobileRecharge.com — mobile number not recharged | |||||
I have recharged mobile number [protected] by using sbi net banking and made a payment. Recharge for 345 4gb net 28days was successful. But mobile number is not recharged yet. This is second time am facing same issue I don't want to add the money in my wallet. If again same issue happend I couldn't utalise the money. So request you to continue your service again pls recharge [protected] on immediate basis. Was this information helpful? | |||||
Mar 12, 2018 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support Feb 08, 2018 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile. Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges. To recharge using Easy Wallet, 1. Log in to your account on www.easymobilerecharge.com 2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage Or 1. While Recharging enter Mobile, Amount, Operator and Circle. Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||||
3 Comments | |||||
Comments
On 05.02.2018 I have recharged Rs.347 from my SBI Account to my Mobile no [protected] but no recharge done so far; please do the needful at your earliest.
Hi Easymobliereacharge..
Last night i did reacharge 199 rs..amount is deducted .but ..i did not got recharge balance...so can you solve diz problem and try to refund the money.
Last night i did reacharge 199 rs..amount is deducted .but ..i did not got recharge balance...so can you solve diz problem and try to refund the money.
60%
Complaints
160
Pending
2
Resolved
92
Old Bus Stand, Una, Gujarat, India - 174303
I am vijay from bangalore reached yesterday but recharge was not successful amount got detucted from my account,
Please check and do the need full thing,
Note: order id 93876784
Thanks and regards
Vijay kumar