eBazar Ninja Complaints & Reviews

Address: 110092

Website: www.ebazar.ninja

Hi,

Similar to other complaints, the website has supplied faulty power banks and has not bothered to take the product back even though there is a 6 months manufacturers warranty. Have tried calling customer care but no one picks up. Also over emails they claim that products can only be returned within 48 hours. I received the product on 10/Mar/16 and sent my email complaint on 13/Mar/16 after several unsuccessful attempts at getting through to the customer care.

Order No. OID49499

Regards,
Glen
[protected]

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response we have initiated the reverse pickup , once we will receive the product we will repair the product or else we will replace with the new one.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer received the repair product , hence case closed from our side .

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Address: 560037

Website: Ebazaar ninja

Aramex # [protected]
Product I want to return.its not giving proper power back up.it's fake.can't even charge 2200mah battery for twice only.pls do reverse pickup of this item asap

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2016

eBazar Ninja Customer Care's response customer product reverse pickup is initiated , once it will be done we will initiate the replacement of this product.

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Address: New Delhi, Delhi, 110024

Website: www.ebazar.ninja

Ebazar.ninja is a fake company recently i bought a powerbank from their website they are showing mi original powerbank at heavy discount prices i ordered one but when i got the product i found its fake and not working also they have the return policy so i tried to call them many times [protected] and mailed them many times but i got a single message every time is we will get back to you shortly or within 24hrs yet i didn't received any calls from them please do something.. Khoon paseene ki kamai ko khane vali chor company mere 980 rupay wapas karo..

eBazar Ninja customer support has been notified about the posted complaint.

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eBazar Ninja Customer Care

from Gurgaon, Haryana

Mar 23, 2016

Verified Support

WE really apologies for the inconvenience . we are trying to reach you but your no. was not reachable.kindly share any alternate no.

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Address: New Delhi, Delhi, 110003

Website: Ebazar.ninja

I had purchased online from ebazar on 17 Feb 16 two 10400 man power bank.firstly the product seems duplicate as there is no company logo on the cover secondly the product is defective. On sending so many mails and calling so many times this company does not respond at all. It seems they are just no scared of the consequences.I have been tired sending them mails but no response. Their customer care also never picks up. Pls help in refund of money as this is the worst company I have ever seen

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2016

eBazar Ninja Customer Care's response customer product reverse pickup was done , once we will receive the product we will initiate the replacement.

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S

Sumeetpooni

Mar 14, 2016

Order ID is OID 37528 dated 17 Feb 2016. This seems to be totally fraudulent and disinterested company. Pls look into the matter as it has been a month approaching them now. There are so many customer complaints why no action is been taken against them

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R

rakshi.sweet7

from Chennai, Tamil Nadu

Mar 15, 2016

i just received the product . it looks like it is a duplicate one. the bottom part has come out. i am trying to reach the team, however there is no response.
ORDER ID: OID48606

PRODUCT ARE TOO FAKE. ADVISING PEOPLE NOT TO BUY THE PRODUCTS FROM E-BAZAR NINJA>

Very bad customer service

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S

Sumeetpooni

Apr 17, 2016

Is this company in senses. I have not been approached nothing has been delivered what the heck is this company bloody shut down. Stop fantasizing things. Sending a mere mail or message you think you are getting away with it. what nonsense. Enough of your tricks bloody fraud.

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paragshah23

from Mumbai, Maharashtra

Jun 27, 2016

Order ID - OID90019 T SHIRT not as per order

I have ordered xxl size T shirt 19/5 but rec'd. L size.
Reverse pickup done on 1/6/16
Till date I have not rec'd product.
Company did not bother to response.

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Address: Ghaziabad, Uttar Pradesh

Website: www.ebazarninja.com

I purchased a power bank of Mi on 19th Feb 2016 which was not a genuine product and i asked the eBazar Ninja team to return the same and refund back the money on 22 Feb. Mr. Parmindar (Executive of eBazar) called me on the same day and promised for reverse pick up but the product was not picked uptill now. i tried to contact back on the same number and even on the customer care number but no result. I request the eBazar team to contact me asap and arrange the reverse pick up.

Attaching the screenshot of communication took place.

Order No - OID38989
order date - 19/2/16
Desirable Solution - Refund of money.

+1 photos

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer product reverse pick up is initiated , once we will receive the product we will initiate the refund.

Verified Support

Jul 02, 2016

eBazar Ninja Customer Care's response as per customer complaint we have refund the amount , so we are closing the case from our side.

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piyush9199

from Delhi, Delhi

Mar 29, 2016

I purchased a MI Power Bank from this site but the product is completely fake as stated by all the other buyers.
I want refund i.e Rs 599/-
ORDER ID- OID56673
Partner- ECOMExp
POD No[protected]
Invoice date- 28/03/2016

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D

Deepak Wasson

Jul 6, 2016

The issue took 4 months to resolve a small query, it was just a small case of return and refund. You guys should do something to expedite your process. This experience of mine was so bad that in future I will never purchase anything from Ebazar and will never recommend too.

Thanks for returning my money.

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Website: Ebazar.ninja.com

I recently ordered a portable charger (MI, 6000mah) on 29th Feb 2016.
I received the product on 4th march. On using the product I realized the was defective and fake.
On 5th March I emailed about the product being fake and defective and claimed for the refund.
The product has be returned to ebazar.ninja on 8th march.
I have not received any help since then.
I am looking for some help and I would want my money back from ebazar.ninja.
Order number: OID45441
Ticket number: #11886
Thank You
Anjan Agarwal
[protected]

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response we have received the bank details , we have initiated the refund it will be in customer account within 5-7 working days.

Verified Support

Jul 10, 2016

eBazar Ninja Customer Care's response we have refunded the amount , so we are closing the case from our side.

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A

Anjan Agarwal

Apr 10, 2016

It has been more than 15days, I have shared my bank account details and more than a month I have returned back the money.
There has been no help complaining about the site since 8th march.
Kindly process back the money into the bank account.
Thank you
Anjan Agarwal
Order id- #OID45441

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A

Anjan Agarwal

Apr 12, 2016

Kindly look into the matter and solve the problem.

Anjan Agarwal
[protected]@yahoo.co.in

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A

Anjan Agarwal

Apr 14, 2016

Ebazar.ninja,
It's more that 22days where the account details has been and the matter has been escalated to the concerned department (as I am getting this 'auto generated' emails)
Make sure the transfer takes place today.
I don't want to share my anger for ebazar.ninja and share my experience with approximately 1800 people in my contacts(fb) and I wouldn't want them to share it further about how ebazar. Ninja are taking orders and giving out fake products and not returning back the money. Also, other details like sending 'auto generated' emails and harassment by not paying back the money. Also, twitter and whatsapp are trending where problems are shared and people get awareness of 'how not to be cheated' by few online e-commerce sites who sell fake products.
Also, as per consumer protection act, 1986, a consumer can even claim for compensation from the defaulting party for the damages and has right to seek redressal against unfair trade practices also to 'fair settlement' for the grievances of the consumer.
Make sure I receive the money back for the fake Mi product I received on 3rd march 2016.
Attached screenshots, kindly check.
Order id: OID45441
Anjan Agarwal

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X

Xhaikh Xuhail

from Mumbai, Maharashtra

May 27, 2016

I have not recived my order replacement

I have not recived my order replacement till its over a month there is no response from you not from call or email...response quick
My order id oid74626
Its over a month wat u guys are doing refund my money or product
First i got a fake power bank on it replacement i have asked a mobile there is nothing from you

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Address: Varanasi, Uttar Pradesh, 221005

Website: www.ebazar.ninja

EBazar Ninja delivered us the fake powerbank of MI while in the image they shown the real power bank. after full charging, it is providing back up of 3-4 hours. the MI logo is just painted and it vanished with 1 week o[censored]ses.

they are not going to pick our call neither they are responding to the mails. please refund my amount as I purchased 2 units for 1198.00

name: Santosh Bansal
Email: [protected]@gmail.com
order id: OID44708
Sold By: ebazar

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer product reverse pickup initiated again , once we will receive the product we will try to repair the product or else we will replace with the new one.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer has received the replaced product , so we are closing the complain from our side.

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Address: 600015

Website: www.ebazar.ninja

I bought a xiaomi (Mi) power bank 6000 mah from ebazar ninja for rupees 649. Below are the transaction details.

→ order id - oid38691
→ product - 6000 mah powerbank
→ pod no.[protected]
→ logistic partner - ecomexp
→ expected delivery - 5-7 days

From the time i received this power bank it is not charging at all. It is fake product and it is not working. I tried calling customer care many times but no one responded. The fun part part i am getting email from the support saying the ticket closed since this was resolved at my convenience. Please take immediate action and replace it and refund my money. Please resolve the issue as earliest.

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer product reverse pickup was done , once we will receive the product we will initiate the replacement.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer has received the replacement of the product , so we are closing the complaint from our side.

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Address: Bangalore, Karnataka, 560076

Theft roadside product these guys are cheating customer. messaging on whatsapp but not responding on call.
Such a big cheater

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response we really apologies for the inconvenience , kindly share the order details for further proceedings.

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Address: Pune, Maharashtra, 411014

The product of mi 10400mh powerbank i recieved is not working
I want a cash back
I tried calling but ur customer care is always busy

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response we really apologize for the inconvenience, kindly share the order details for further proceedings.

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K

Kitir

from Delhi, Delhi

May 30, 2016

Very very bed online buying experience to recamanding other person

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K

Kitir

from Delhi, Delhi

Jun 15, 2016

Damaged pies delivered

Order Id: OID92574 dt23/05/16 mi power bank 20800 amh is demage usb holler & charger holler plus switch is not opret pleas replace it

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Address: Palakkad, Kerala, 678623

I purchased mi 20800 powerbank order id OID38123 and received not working condition, i got the product on Feb 24th and i mailed them same day for refund procedure. They replied on 10th of march stating refund cannot happen due to 48hr has been crossed. It took 15 days for them to reply my mail and saying 48hrs has crossed to deny my refund. They are providing fake product and worst service in the world. Please help us to get a solution.

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response we have send the product after repairing the product from our side and customer have received it even.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer complain is already resolved from our side so we are closing the case.

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Address: Bangalore, Karnataka, 560078

Website: Ebazar.Ninja

2 days back i got a message from aramex as my product is out for delivery..Today i got a message as my order from e bazar ninja attempted via aramex is pending...They gave a contact number 33003300 which says this number doesnt exist when i try to call it..I dont know whats wrong with problem between them..It was almost a week from my order..Feeling bad about the company as they are not feeling responsible for new customers

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response we really apologize for the inconvenience , kindly share the order details for further proceedings.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response as we are not getting any revert from cust side and we afe not able to contact him we are closing the case.

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Address: Pune, Maharashtra, 411014

Website: www.ebazar.ninja

I have order a product MI 20800 Mah PowerBank (cost INR 980) against the order id OID37946, POD No.[protected], Order type: COD from your website www.ebazar.ninja on Date Feb 17, 2016, but I received a fraud product of MI 20800 Mah PowerBank.

After received, I just replied and informed them through email and they open a ticket for the same. But, after that no response from there.

Also, I called their customer care no. +[protected] multiple times and no response from there.

Thanks & Regards,
Satyendra K. Singh

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer product reverse pickup was initiated , once we will receive the product we will initiate the refund.

Verified Support

Jun 30, 2016

eBazar Ninja Customer Care's response we have received bank account details of customer we will initiate the refund asap.

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pranjul Bansal

Jun 16, 2016

Want to return the product

I had purchased a power bank of mi 208000 mah
now it is not working so i want to return that product immediately and there customer care number is also not working.
so i just want you to return my money of that power bank
actually that is the duplicate product that they had sale

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Address: 110092

Website: www.ebazar.ninja

I ordered MI 10400 MH Powerbank from ebazarninja, received this on 03-03-16, after opening the packet I found that this was a fake product & immediately I send a mail to ebazarninza on 03-03-16 at 06.46 PM for returning back this fake product, they pick the same on 07-3-16.
I want my money back.
Order date[protected]
Invoice date[protected]
Order ID - OID44691
PICKUP RECEIPT NO.[protected]

+3 photos

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response Customer bank details received , we will initiate the refund within 5-7 working days.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer product refund was already initiated will be reflecting in account asap.

Verified Support

Jul 02, 2016

eBazar Ninja Customer Care's response we have refund the amount , so we are closing the case.

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I recently ordered a power bank (MI, 6000mah). After using the product I found out that the product was defective. My mobile phone battery wasn't charging when connected to it.
I also found out that it wasn't the 'genuine' Mi product.
The company is absolutely a fraud co.
They have not replying to the emails and not receiving the phone calls.
Firstly they said I could claim for the money back if I complained within 48hrs. I showed them that I emailed within 24hrs about the product being fake. Now, they are not receiving or replying to emails.
Ticket no. #11886 Defective Product.
Order ID : OID45441 .
Partner : Shipdelight
POD No. : [protected]
Anjan Agarwal
[protected]

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer bank details received, we will initiate the refund within 5-7 working days.

Verified Support

Jul 10, 2016

eBazar Ninja Customer Care's response as per customer complain we have initiated refund , so we are closing the case from our side.

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A

Anjan Agarwal

Apr 10, 2016

Bank details given on 21st march. Money has not yet been credited into the bank account.

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A

Anjan Agarwal

Apr 12, 2016

Kindly look into the matter and solve the problem.

Anjan Agarwal
[protected]@yahoo.co.in

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Address: 110092

Website: ebazar.ninja

I had ordered two Mi powerbanks on 24 February when i received a mail selling Mi powerbank with Mi logo and i have been cheated. I have received fake products, which does not have any brand box, any document with it. Its not working properly. Even the casing is damaged.
The customer service doesn't pick up the phone. No response has been received regarding the mail too.
The company must refund me in full.

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response we have initiated the reverse pick up of the customer product , once we will receive the product we will initiate the refund.

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Address: New Delhi, Delhi

Website: www.ebazar.ninja

I bought a mi power bank 10400mh on seeing a offer in my mail from ebazar ninja showing mi power bank photo and a mi logo on the side of the mail so I ordered the power bank from their site on COD option after paying I opened the parcel I realized that the product is duplicate for sure .

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response we really apologize for the inconvenience , kindly share the order details for further proceedings.

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Address: New Delhi, Delhi, 110092

Website: EBazar.Ninja

I had ordered a Xiaomi 10400 MaH which got delivered & It turned out to be a fake product.

On complaining about it, I got from them which said they can't do anything because I have crossed the 48 hour window to report a return.

Ever after raising a complaint in their feedback query, there was no response even after 4 days, when called them about this, they started to tell the same story as I have crossed 48 hours.

They won't work on Sundays, even for warranty we need to send the products to their place incurring the courier cost.

I would like them to collect the fake product from my place, refund my money and stop selling fake products.

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response we really apologize for the inconvenience , kindly share the order details for further proceedings.

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Address: 560045

Website: www.ebazar.ninja

I ordered for Mi (20800) power bank in eBazar Ninja and I got a duplicate mi (20800) power bank, so I returned the product for Refund but still now they have not refunded my money of Rs 980. IF I call they are not attending the Call.

Selva Kumar

[protected]

+1 photos

May 4, 2016

Complaint marked as Resolved

Still money is not refunded, Please ask them to refund it.

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

eBazar Ninja Customer Care's response customer product received , we will initiate the refund within 5-7 working days.

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S

selvakumar36

from Bengaluru, Karnataka

Apr 12, 2016

eBazar Ninja Customer Care informed that they will Refund with in 5-7 working days but still now not Refunded.

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S

selvakumar36

from Bengaluru, Karnataka

May 4, 2016

Still the issue is not resolved, Please open the complaint back.

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Address: 411035

I bought this powerbank from this worst site i ever crossed in my life.
And even worse the powerbank doesn't work at all.
They don't even receive the calls or reply to the text on whatsapp too!
They are the worst people on this planet Earth running the biggest fraud company! After placing the order, they'll call you 100 times for confirmation.
My only complaint is i need the money back and my only wish is that this FAKE COMPANY BURNS TO HELL.

eBazar Ninja customer support has been notified about the posted complaint.

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eBazar Ninja Customer Care

from Gurgaon, Haryana

Mar 23, 2016

Verified Support

We really apologies for the inconvenience.Kindly share the order details for further proceedings.

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Y

Yogi S

from Noida, Uttar Pradesh

Jun 15, 2016

Fake Product - MI Power Bank

I have ordered 2 MI 10400 Mah Power Banks, both turned out to be fake .
My Order details → Order ID - OID60565
→ Product - EB 10400 MH Powerbank

I have refunded the product and requested for a refund, but still after one month or so i am yet to receive my money back . Such a lackadaisical attitude in handling a customer complain .

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