eBazar Ninja Complaints & Reviews

I had ordered 1 MI Power Bank under order Id: OID37228 dated 16/02/2016 and recd the same on 20/02/2016.

Since i was out of station i opened the parcel on 23/02/2016 and found that the product is duplicate and not a genuine MI Power Bank product. Immediately I contacted ([protected]) the customer care and talked to Anika. She asked me to send a mail to [protected]@ebazar.ninja, which i did. In reply i received a mail stating that a ticket has been generated but there was no ticket number in the mail, which is usually there in the sub of the mail.

Thereafter i have been trying to contact them over phone and also send an email reminder but nothing has happened till today (27/02/2016).

There is no dought that the company is a FRAUD and people should not buy anything from them.

Rohit Gupta
[protected]

My order no oid36411. I had ordered powerbank. It recevied in brokage condition and used condition. No reply from company and even no replies through e mail. Worst company.
Please do not buy anything from this company even they offer at free of cost

Dear
Sir,

My order number is "OID41300". I ordered the mi power bank from ninja on 23/02/2015 and the same is received on 26/02/2015. I found that the product is duplicate and it is not working. I tried to call customer care number many times but no one picked the call. Also no one is responding to my emails as well.

It seems to be a fraud company and immediate...

Pravin Sapaliga - [protected]

Hi,

My order number is "OID39067". I ordered the mi power bank from ninja and the next day I found that it is not working so I tried their customer care number many times but no one picked the call. I tried the complaint section on their website and got the response that my complaint is taken and the ticket is created for the same but nothing is done till now (waiting from 4 days). No one is responding.

I am trying their customer care number everyday but no one picks it up. Also no one is responding to my emails as well. It seems to be a fraud company and immediate action needs to be taken against them.

Thanks,
Vivek Srivastava

I have placed an order to purchase a product by name: "Baby Ac Blankets Multi printed" with ebazar ninja with ORDER ID: OID33182 on February 04th 2016.
I have made online payment of Rs.558 through HDFC Net banking. (Payment reference no:[protected]: Narration:[protected]PAYUIBIBOWEBPVTLTD).

Till date, the company has not mentioned the product shipment date and also the delivery date of the product. I am not getting any proper response from the customer care[protected], after several attempts. Sometimes, the customer care number goes to a voice message and that too only for a shorter duration. I could not register my complaint properly as there was no one responsible to receive my complaint request.

Now, i don't find a way how to track the order status nor do i know how to raise a request for refund.

I request you to help in this regard. I can be reached any time @ 91-[protected] or [protected]@yahoo.com

Thanks & Regards
Ramkumar Srinivasan

I have ordered a 20800 mAh power bank. It suppose to charge a mobile at least 5times of 4000 mAh battery. But it charging only 2 times after that it get exhausted. So, I need a replacement or else provide my money back against a faulty and damaged powerbank.

Hi, I ordered an Mi power bank from eBazar Ninja on 19th February, 2016 and product was delivered to me on 20th February, 2016.

Immediately after opening the product i can find that its a fake product and not original. I even contacted customer care for this thing but as soon as I said that i have to return the product and want refund of it the lady put down the call. the name of executive was Anita. I tried to call again on the same number but they IVR did not gave the option for connecting with the executive. Very smartly they use their system to avoid complaints.Below are some more details for the complaint

Order Id - OID38989
Order Date - 19th Feb, 2016
Product - Mi 20800 Mah Power Bank
Desirable Solution - Refund of money

I request the eBazar Ninja Team to contact me as soon as possible

Ebazar has cheated me in the purchase of power bank of MI xiomi brand with 20800 mah. I had ordered a power bank of above mentioned brand but the product which has been delivered to me is note of that capacity. It could recharge only up to7000 To 8000 mah. So please guide me further.

Order Id: OID 22331

Got a fake xiomi Power charge bankon Jan 7th 2016 . Returned it . the courier is delivered and its been almost two months and all what i am doing is calling their customer care almost everyday where some dumb **** shivani mohpatra picks the call every time and she has gall to laugh over the phone while talking to customers and make fun of them and then repeat one sentence - madam give us some time. Send millions of emails to them . no response. they have wasted so much time of mine. I am filling a complaint not only for selling fake products in market but having arrogant indiscipline customer care.

Hi,
I have received the product 10400 Mah Power Bank which is ordered on 27, 2016 8:07:58

It's quality is very poor & also this power bank it is not working . So take immediate action and replace it and refund my money. I have called many times regarding this issue but no positive response from customer care . I am Totally frustrated with online service. Hope positive response and resolve the issue as earliest...

Product: 10400 Mah PowerBank on
Order Date: Jan 27, 2016 8:07:58 PM
Order ID: OID30220

Mahesh R Jadhav
Cell:[protected]

Hi i have ordered from Ebazar Ninja a power bank, i received a broken, used and duplicate one. i raised a complaint and sent pictures to them for which they took one month for replacement and i received it today 19.02.2016, after making 100 phone calls they again sent me a duplicate product which look cheap and clearly we could judge that its a duplicate make product.

This is just mere cheating customers on their website, they say they deliver 100% original products but they are totally false and their service is unacceptable.

i would like to take this issue to consumer court with product and i will also file a cheating case in the police station.

Regards,
Samar.

EBazar Ninja — Delivered fake mi power bank

I bought 1 Xiaomi (Mi) Power Bank 10400 from eBazar Ninja for rupees 599 with below transaction details.

→ Product - 10400 Mah PowerBank
→ Order Id - OID33904
→ POD No. - [protected]
→ Logistic Partner - Shipdelight


Now I received this product today 11th Feb 2016, packed in normal box not in branded box also testing further with the device it seems that device is not original as Xiaomi (Mi) . The Power Bank is damaged as there is a bubble at the bottom And It take 7 hours to charge my mobile phone battery which is of 2600 mah Samsung S4 Mobile and in my normal charger it take 2hours

I need a orignal power bank and replacement please help

I bought 2 Xiaomi (Mi) Power Bank 20800 from eBazar Ninja for rupees 1960 with below transaction details.

→ Product - 20800 Mah PowerBank
→ POD No. - [protected]
→ Logistic Partner - Velex Logistics Pvt Ltd
→ Expected Delivery - 5-7 Days

Now I received this product today 09th Feb 2016, packed in normal box not in branded box also testing further with the device it seems that device is not original as Xiaomi (Mi) Power Bank do not make 20800 MAH capacity and their MAX is 16000 Mah. The Power Bank is damaged as there is a bubble at the bottom and its not charging the phone properly. The power bank is named as EB MI Power Bank and not Xiaomi (Mi). i tried calling customer care many times but no one responded. So take immediate action and replace it and refund my money.Hope positive response and resolve the issue as earliest.

I was order product menetion website, around 4 Month back, still not received the original Part

This this the last update Around Jan 23 2016 . all the product are duplicate one, they are still not support .


Hi Vanathu Chinnappan.J,

Warm Greetings from Ebazar.Ninja!

This mail is with reference to your order #OID5421R

This is to inform you that we have received your complaint and we request you to kindly pack the product in original packing along with the invoice and we are arranging a reverse pickup against your order and our logistic partner will contact within 5-7 working days.

We request you to share the images of the product once you have packed it so that we can inform our courier partner to collect it asap.

Once we receive the product back to our office address, we will update you for further proceeding post quality check.

We request you to please share the tracking details with us so that we track the order.

Address:

EBazar.ninja
Plot No. 112, 3rd Floor, Ram Vihar
Delhi – 110092

Hi,
I have received the product(Smallest Power Bank 8000 MAH) on 05/Feb/16. It's quality is very poor & also this power bank does'nt belongs to original mi company. I have confirmed from MI company also. MI company do not provide any such power bank.As discussed with customer care of ebazar, they suggested me to full charge power bank and then use it but still it is not working. So take immediate action and replace it and refund my money.
I have called at least 50 times regarding this issue. Totally frustrated with online service. Hope positive response and resolve the issue as earliest. Take very strong action against such companies so that next time they don't even try to cheat any one.

Hi.
This is vinay kumar i have taken a watch from ebazar ninja when i received the watch at that time watch not function, i have call your customer care number many times they are respond please solve my problem.
My order no-OID30043, My address -K Vi nay kumar, No-158/16, surrounding of best school, allipur bellary, 583104.
Any further clarification please contact me.My no-[protected].

It's been a month still I've not received my product and no reply from company. It's very bad experience with this company. I would suggest all please don't buy anything from this Ebazar ninja it's not geniuan conpany.

I had ordered a Xiaomi 10400 MaH on 24th Dec'15 which got delivered on 28th Dec'15. It turned out to be a fake product.

On complaining about it, I got a replacement around 2nd Jan'16 which turned out to be a fake again. Then the challenge began in terms of reaching their customer care number and convincing them to refund my money, if I was able to get through. One customer care executive promised he would facilitate the refund and get the fake product picked, when I threatened to amplify this on social media.

Then I received an email from them which said they can't do anything because I have crossed the 48 hour window to report a return.

Ever since then, no one takes my calls at their customer care number. The IVR says someone will get back, but no one calls back. There has been no responses to my emails. I posted something on their facebook wall, which they did not read for a long time. So I went back and tagged them in the post, to bring it to their notice. So they deleted my comments.

I would like them to collect the fake product from my place, refund my money and stop selling fake products.

Product order on 31/12/2015.

my order no is OID21431.

Till date not delivered.

complaint made through phone [protected] several times and complaint mail sent to [protected]@ebazar.ninja, but no response till date.

I have placed an order on 5th January and got the order id as OID22194.
Till now I have not received that order.
In fact I have sent many time emails, called them on there so called customer care number +91-[protected] (9 AM TO 6PM) but got the respond we will check and next week you will get the order. In the email I didn't receive a single reply for my concern. They have cheated me - this is the way to treating a customer???